HRM Test 2 Study Guide 2024, Exams of Advanced Education

Download HRM Test 2 Study Guide 2024 and more Exams Advanced Education in PDF only on Docsity! HRM TEST 2 STUDY GUIDE 2024 Organizations that are downsizing or not growing will need recruitment as a major human resource activity. - false The first step in recruiting for overseas positions is to define the relevant labor market. - true Research shows that to optimize recruitment effectiveness, executive search firms work closely with college job fairs. - false Interestingly, older workers have less absenteeism than younger employees. - true Given their size, large organizations with national reputations routinely use blind-box ads to fill lower-level positions. - false Riya is the director of recruiting for a large corporation. Which of the following is a warning signal that her efforts are not effective? - Riya's secretary spends more time acknowledging ad responses from under qualified applicants than she did a year ago. The applicant pool is becoming increasingly diverse. A good recruiting program is indicated by which of the following? - More qualified applicants apply. Fewer unqualified applicants apply. Chelsea, director of human resources at a large resort in the Southwest, has been unable to fill the last three vacancies for day activity supervisor for senior citizens. After checking with friends who have talked to candidates and potential candidates, she found that the jobs are low paying, boring, and very stressful, compared to the same job at other resorts and activity centers in the area. Recruiting for other positions in the resort has not been a problem. What constraint is affecting her organization? - job attractiveness A private college needs to hire a Chief Information Officer to bring the organization into the 21st century for computer usage and technology. The human resources area has been directed to hire a relative of a current employee, but no one has the technical skills or abilities needed. These recruiting efforts are constrained by - internal organizational policies. Which of the following is NOT an advantage associated with promotions from within? - It is more costly than external recruiting. Alejandro, the HR manager at North American Cabinet, Inc., needs to hire an accountant but only for a four-month period. What should he do? - Contact an employee leasing firm Mark, an Information Technology specialist for a large firm, is at a party with some friends from college. He runs into Duffy, a fellow computer science major, and says, "Why don't you come to work with us? You were at the top of the class in school and I know you've done really well with CIStems. Let's do dinner next week and I'll fill you in on opportunities." The dinner is a success. Duffy starts work. Mark receives a $10,000 bonus for referring his friend. Is anything wrong with this as a recruiting activity? - No. Mark saved his company an expensive recruiting search and got a qualified candidate. Sharifa, the new chief financial officer of a Fortune 500 company, was likely located through which of the following sources? - Headhunter firm Ira, an HR representative, is explaining why the company uses blind box ads. He gives all of these reasons EXCEPT - we will attract some applicants by our reputation. Dominique is looking for a new job. She just had lunch with a prospective employer she met at the conference they were both attending. She had received a roster of job openings when she arrived at the meeting. What kind of external search assistance is she using? - professional association Jane is a retired insurance agent. She now files medical claims from her home PC for several doctor's offices. Each doctor's office pays her an arranged amount for each claim filed. They pay no taxes or benefits for Jane, just the per claim fee. What kind of worker is Jane? - independent contractor Richard is a retired comptroller who spends tax season in Florida working for Robert Half to pay his extra holiday bills for the grandchildren. He has worked with a number of tax preparing agencies in the Tampa area. Robert Half pays his salary and benefits. Richard works for Robert Half in the Northeast during the rest of the year. What kind of worker is he? - leased employee Work sampling includes a series of exercises used for selection, development, and performance appraisal. - false A comprehensive interview is used to assess a candidate's motivation, values, ability to work under pressure, and ability to fit in with the organizational culture. - true The key element in a realistic job preview is providing negative as well as positive information. - true Validation coefficients demonstrate the statistical relationships existing between an individual's test score and his or her job performance. - true The degree to which a test measures a particular trait related to successful performance on the job refer to content validity - false awareness of physical facilities, grievance procedures, and benefits options. The major change has been that now orientation is managed by each employing division, rather than HRM. What should Jim do? - Let HRM coordinate the overall orientation program again. Which of the following is NOT true regarding the role of the CEO in new employee orientation? - The CEO should explain the employee benefits. Organizations typically ensure full EEO compliance for training programs with all of these activities EXCEPT - removing training programs from the requirements for salary increases. Carlos, director of training for a large organization, is looking at the diversity audit, which shows completion rates for the annual clerical training program; a program that is required for promotion to advanced clerical worker. The information presented shows the following figures for relevant groups of employees: Caucasian 30%; Hispanic 25%; African American 30%; Asian 40%; Other, 30%. The company typically promotes about a third of its clerical staff each year. What should Carlos do? - There is no problem with adverse impact for the program. No action needs to be taken. Mary, a teller trainer for a large bank, has designed a new training program that largely automates the training process. Tellers go into a "cage," and are given simple sample transactions to process. If an error is made, a flashing light and bell indicates to everyone in the training area that the person has made a mistake. If the transaction is processed correctly, the teller is provided a $50 gift certificate to a clothing store and then the computer generates a more difficult task. Mary proudly presents the new format to you, the HR executive. Which of the following questions would you ask Mary first? - What was wrong with the old teller training program? Fariba is in line for a senior vice president position at a large hotel conglomerate. She has just received a letter, appointing her to the national environmental task force for water and electricity conservation. What is happening to her career? - Committee assignment Mustafa, the OD consultant for your company, has just proposed a year-long schedule of intergroup development. What has he diagnosed as an organizational problem? - Conflicts between functional areas Fernando, director of training for a large choral ensemble, is evaluating a new training program to improve performance skills for all singers. He has gathered performance information about mistakes and miscues in performance, number of practices required for quality, the number of practices interrupted by personality issues or timing factors, and other work-related indicators. He plans to compare similar figures gathered next season after employees complete the course. What training evaluation method is Fernando using? - Pre-post training performance method. According to the Bureau of Labor Statistics, one of the fastest growing occupations projected through 2018 is supervisors of production workers. - false Per Edgar Schein, an organization that offers the same value clusters that a worker holds will anchor that person in that job, organization, or industry. - true Suzanne conducts workshops for a large government agency. Individuals are directed to this workshop from a pool of workers that contains promotion options for less than 5% of them. Personality tests, vocational preferences, life stage/style planning issues are presented and charted. About 60% of employees voluntarily leave the organization within one year after successful completion of this program. This workshop, to be accurately titled, should be called - individual career development. The mid-career stage is encountered when an individual becomes more of a teacher/mentor than a learner. - true All of the following are considered "fastest growing occupations" by the Bureau of Labor Statistics except: - postal service clerks Marcus, a new graduate, wants to work for a firm that will support his career development. He can expect all of the following EXCEPT - limited contingent workforce contracts. Career development has a shorter time focus than employee development. - false Andrea is self-assessing her own talents and limitations. She is developing a self-image and thinking of her ambitions, goals, motives, and limitations. At what stage is Andrea's career? - Exploration Ying is experiencing the shock of entering the real world. She feels insecure around the new tasks of interviewing, applying, being tested, and facing being turned down. What is Ying's career stage? - establishment The exploration stage of a career has the least relevance to organizations because it occurs prior to employment. - true Sofia has worked for the same manufacturing firm for 20 years. Last week, she attended a workshop where she learned new coaching and mentoring practices for managers and supervisors. She is in line for a promotion next year, and this session will enhance her opportunity for that job. What kind of session did Sofia attend? - Employee development Stagnation in one's current job usually occurs at the late-career stage. - false Elijah just congratulated his coworker, Miriam, on her promotion to supervisor with a heartfelt hug, a tacky card, and a lovely bouquet of flowers. Although they had competed with each other for that promotion for 5 years, last year Elijah attended a career development workshop and realized he was happier with his current job than he would be as a supervisor. What benefit of career development did their organization receive? - Reduced employee frustration Arianna is learning to accept a reduced role and less responsibility at work. She is also learning to live a less structured life. What is Arianna's career stage? - Decline Which of the following models represents an individual's occupational personality as it relates to vocational themes? - The Holland vocational preferences model Viktoria has a good facility with words. She is energetic, extroverted, adventurous, and enjoys persuasion. She likes to sell and lead. Which of the following is unlikely to be good job match for Viktoria? - A job in medical science What is the advantage to a firm who hires older workers for part-time or temporary positions? - Mature workers have developed critical thinking skills for unstructured problems.