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Skill enhancing HR Practices - ✔✔training for employee, recruitment, selection Motivation enhancing HR Practices - ✔✔Employee's benefits, promotions, advancements Opportunity enhancing HR Practices - ✔✔Flexible job design, Job enrichment, Job enlargement, Employee involvement, information sharing Human Capital - ✔✔Emphasizes that employee skills, experience, knowledge abilities is a driver of organizational performance when the return on investment in human capital exceeds labor cost AMO model - ✔✔Employee performance is a function of three components: Ability, Motivation, Opportunity Employee motivation - ✔✔Direction, intensity, persistence, duration of employee's effort, as seen in positive work attitudes and behaviors Operational outcomes - ✔✔productivity, product quality, service quality and innovation Financial outcomes - ✔✔Return on assets, return on equity, market return, sale growth, overall financial performance
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