Human Resource Management Concepts, Exams of Advanced Education

Download Human Resource Management Concepts and more Exams Advanced Education in PDF only on Docsity! aPHR Practice Test Questions with correct answers The process by which the key stakeholders of an organization envision its future and develop a mission, objectives, and procedures to achieve that future is called: A) Goal Planning B) Future Planning C) Succession Planning D) Strategic Planning - Answer B) Strategic Planning Organizational culture reflects a shared understanding among all who work within the company. What are the common components of organizational culture? A) Vision, mission, and values B) Structure, system, and people C) Values, beliefs, and norms D) Finance, marketing, and operations - Answer C) Values, beliefs, and norms Computer software that stimulates a worksheet used to tabulate data and create graphs based on data is known as what tool? A) Presentation B) Application C) Spreadsheet D) Balance Sheet - Answer C) Spreadsheet The Employee Retirement Income Security Act (ERISA) requires employers to file these annual reports on employee benefits offered: A) OSHA 300 log B) Form 5500 C) EEO-1 form D) LM-1 report - Answer B) Form 5500 Which choice represents an advantage of a "best-of-breed" HRIS solution? A) Quicker implementation because of a simpler system B) Careful management of vendor relationships C) Ease of data integration D) Least expensive - Answer A) Quicker implementation because of a simpler system Each essential job function in a job description should consider? A) Pay level associated with it B) Level of complexity and frequency C) Education needed to complete the job function D) Work experience of past incumbents in the job - Answer B) Level of complexity and frequency An HR business process outcome (BPO) is an arrangement: A) Where payroll and benefit administration are entirely outsourced B) Where employees are leased to an outsourcing company C) Where employees are staffed by external recruitment agencies D) Where benefits are outsourced only to an external provider - Answer A) Where payroll and benefit administration are entirely outsourced Which of the following statements best describes the Older Worker Benefit Protection Act (OWBPA)? A) It is applicable only to public employees B) Older workers can waive ADEA rights if they are given at least 10 business days to consider their options C) It prevents hiring discrimination on the basis of age D) It is unlawful to target older workers during a reduction in force (RIF) - Answer D) It is unlawful to target older workers during a reduction in force Which of the following is an example of hiring discrimination? C) Matching market D) Market lag - Answer A) Market leader Which of the following is an example of a compressed work week? A) Working from home B) Sharing job responsibilities with another colleague C) Working four 10-hour days D) Working 20 hours a week - Answer C) Working four 10-hour days Which of the following data gathering methods would help the HR manager determine whether employee behavior has changed after training? A) Checklist B) 360-degree feedback C) Post-measure test D) ROI analysis - Answer B) 360-degree feedback A company reaches an agreement with a labor union that states only union members will be employed with the company. Which of the following laws makes it illegal to establish a closed shop except in the construction industry? A) National Labor Relations Act B) Wagner Act C) Taft-Hartley Act D) Labor-Management Reporting and Disclosure Act - Answer C) Taft-Hartley Act Which of the following describes an employment-at-will exception? A) Employee terminated after filing a workers' compensation claim B) A candidate discusses salary range, job title and level with HR C) An employee on long-term disability leave is terminated from employment D) An employee is fired for no stated reason - Answer A) Employee terminated after filing a workers compensation claim What is the main advantage to an organization using the alternative dispute resolution process? A) Decreases HR/management time spent on disputes B) Decreases costs related to conducting investigations C) Decreases conflict within the organization D) Decreases the number of disputes that might end up in court - Answer D) Decreases the number of disputes that might end up in court A procedure that provides clear guidance for supervisors and employees to systematically and fairly resolve complaints is known as which of the following? A) An open door policy B) An HR resolution policy C) A grievance process D) A team-building process - Answer C) A grievance process Drake the lead groundskeeper, is off the company's premises, cleaning the back access road leading to the company's building. Drake slips, falls, and injures his back. Per the Occupational Safety and Health Act (OSHA), this situation requires: A) All employees to be trained on safety protocols B) Recording on the OSHA 300 log C) The employee to seek medical attention D) The employee to be sent home - Answer B) Recording on the OSHA 300 log Which of the following requires that a publicly traded company's employment offers consistently meet internal approval requirements, that they are consistent with established salary ranges, and that salary increases are documented and approved in accordance with internal policies? A) OSHA B) EEOC C) Sarbanes-Oxley Act D) Fair Labor Standards Act - Answer C) Sarbanes-Oxley Act What answers the following questions? -What do we do now? -Why are we doing it? -What makes us different from other companies? - Answer Mission Statement States WHY the organization exists - Answer Mission Statement The ___________________ guides values, standards, and other organizing principles. - Answer Mission Statement What answers the following questions? -What do we want to accomplish? -Where do we aim to be in the future? - Answer Vision Statement The _______________________ guides the steps the organization will take to achieve future goals. - Answer Vision Statement What factors does HR need to consider during the planning stage of project management? - Answer -timeline development -estimate mini goals/deliverables -resources needed and their associated costs -risks -ROI Refers to an organizations sense of responsibility for its impact on the environment. - Answer Corporate Social Responsibility (CSR) An agency of the United States Department of Labor. Congress established this agency under the Occupational Safety and Health Act of 1970. - Answer Occupational Safety and Health Administration (OSHA) Agency that ensures that employers provide a safe and healthy work environment. - Answer Occupational Safety and Health Administration (OSHA) What are some OSHA requirements for a safe and healthy work environment? - Answer - eliminating and reducing hazards -providing free safety equipment -informing employees of chemical hazards -provide safety training -recording work related injuries -displaying OSHA poster HR policies, programs, and practices must align with what? - Answer Laws and regulations at local, state, federal, and international levels. Why must an organization analyze internal business information? - Answer -Understand performance -Evaluate strategies -Identify areas for improvement Data is analyzed using what? - Answer Metrics Method of measuring a set of data. - Answer Metrics Known as Key Performance Indicators (KPIs). - Answer Metrics Concerned with analyzing money coming in and out. - Answer Cash flow metrics A measure of the difference between incoming and outgoing cash over a fixed period of time. - Answer Net cash flow Compares the initial investment to the outcome of the investment to determine the gains or loses. - Answer Return on Investment (ROI) Profit vs. Cost - Answer Return on Investment (ROI)% Found by dividing a company's fiscal year net income by the total shareholder equity. - Answer Return on Equity (ROE) % What tells us the efficiency of a company's investments? - Answer Return on Equity (ROE) % Any person or group who interacts with the organization and might become a customer or client. - Answer Lead (Marketing/Sales Metric) Total number of leads - Answer Lead Volume(Marketing/Sales Metric) Total number of leads in a fixed period of time - Answer Lead Gain (Marketing/Sales Metric) This metric shows whether or not the company is investing its resources into profitable work. - Answer Number of Activities (Operations/Business Development) This metric shows how many opportunities are closed by sales. - Answer Opportunity Success Rate (Operations/Business Development) The halfway point between a lead and a customer - Answer Opportunity Revenue generated by new products and services ________________________________________________________________________=? Total revenue from all products and services - Answer Innovation Rate (Operations and Business Development) Metric that shows the impact of innovation within an organization. - Answer Innovation Rate (Operations and Business Development) Important IT metrics - Answer -Number of bugs/IT issues -Number of views per page -Costs This law requires employers to provide reasonable accommodations to employee who have a disability. - Answer ADA Law that requires employers to make all public spaces accessible to persons with disabilties. - Answer ADA Which three laws require equal access to career development and training? - Answer -ADA -Age Discrimination Employment Act (ADEA) -Uniformed Services Employment and Reemployment Rights Act (USERRA) Who requires Equal Opportunity Employment Reporting? - Answer Equal Employment Opportunity Commission (EEOC) Who is required to report to the EEOC? - Answer -Employers with 100+ employees -Federal contractors with 50+ employees and contracts of $50,000 Number of separations from the company -----------------------------------------------=? Total number of people employed - Answer Turnover Rate % Refers to monitoring step-by-step all HR processes from start to finish to ensure that consistent and desire outputs occur everytime. - Answer Validation HR programs, practices, and policies should be regularly audited for? - Answer -Strict operating parameters -Controlled processes -Clearly defined outcomes Ensures that HR programs, practices, and policies deliver results in a consistent predicable manner. - Answer Validation What happens when validation is compromised? - Answer Increased risk of product or service quality Process of establishing a relevant unbiased system of data collection - Answer Quality Assurance A means of gathering data by utilizing the services of a skilled facilitator who solicits feedback and opinions about a specific topic. - Answer Focus group What is the risks associated with a focus group? - Answer Risk of low engagement and facilitator bias Method for gathering data where there is one data collector that observes a specific context and takes notes. - Answer Observational data collection What is observational data collection at risk for? - Answer High risk for bias Relevant data in external sources - Answer -Reputable news source -Highly regarded publications -PESTLE chart -SWOT analysis Refers to events that could produce a negative impact on the organizations ability to recruit, retain, reward and manage. - Answer HR-related threats and liabilities Creates and enforces safety standards in the work place - Answer OSHA Who must observe the OSHA regulations? - Answer Employers in commerce and have one or more employees. What is a critical provision of OSHA? - Answer To protect employees seeking a case to be opened against their employer from employer retaliation. Establishes the minimum standards for benefit plans of private, for-profit employers. - Answer Employee Retirement Income Security Act (ERISA) States that in order to receive tax advantages, the plans must conform to the Internal Revenues Cods requirements. - Answer Employee Retirement Income Security Act (ERISA) What federal agency was established by ERISA? - Answer Pension Benefit Guaranty Corporation (PBGC) In return for the plans or their sponsors paying premiums to PBGC, it guarantees payment of vested benefits up to a max limit to employees covered by pension plans. - Answer Pension Benefit Guaranty Corporation (PBGC) Benefits from a retirement account or from a pension plan belonging to an employee that they get to keep regardless if they stay with the company. - Answer Vested Benefits What are the minimum requirements established by ERISA? - Answer -21 years old -At least one year with the company What two vesting schedules were established by ERISA? - Answer -Graded Vesting -Cliff Vesting Set schedule where employees are vested at a % amount less than 100 each year until they are vested 100%. - Answer Graded vesting Employees becoming 100% vested after a certain number of years. - Answer Cliff vesting ERISA Reporting Standards - Answer -Requires plan sponsors to prepare and distribute Summary Plan Descriptions (SPDs) at least once every 5 years -Participants should also receive a Summary Annual Report (SAR) The process of analyzing and identifying the need and availability of labor resources so that the organization can meet its objectives is called: A) Human resources planning B) Recruitment requisition C) Objective planning D) Training needs assessment - Answer A) Human resource planning A statement that communicates the organizations top priorities and core beliefs to customers and employees is called: A) Code of conduct C) This yellow-dog contract clause is an unfair labor practice as defined by the Norris-LaGuardia Act D) This iron-clad contract clause is an unfair labor practice as defined by the LMRA - Answer A) This hot-cargo contract clause is an unfair labor practice as defined by the National Labor Relations Act (NLRA) Which of the following established that employers can be held vicariously liable for the actions of their employees in sexual harassment cases? A) Burlington Industries v. Ellerth B) Meritor Savings Bank v. Vinson C) Harris v. Forklift Systems D) Oncale v. Sundowner Offshore Services, Inc. - Answer A) Burlington Industries v. Ellerth Jasmine, an African American woman, resigns her position as account manager citing that she was harassed by the team leader who supervises her on a daily basis. The team leader has no authority to take tangible employment actions in regard to Jasmine. The sales director claims no knowledge of the events leading up to Jasmine's resignation. As the HR director, how would you advise senior management regarding the company's liability in this case? A) There is no liability because Jasmine did not report the incidents that led up to her decision to resign B) The company is vicariously liable because the team leader meets the definition of a supervisor as established by the Ellerth and Faragher cases on sexual harassment. C) The company is not liable for the team leaders actions because the Supreme Court in Vance V. Ball State University narrowly defined supervisor as the person who may take tangible employment actions such as demotion or termination of employment D) The company is liable because the team leader meets the definition of supervisor ass established by the EEOC - Answer C) The company is not liable for the team leaders actions because the Supreme Court in Vance V. Ball State University narrowly defined supervisor as the person who may take tangible employment actions such as demotion or termination of employment A reservist was called to active duty for five years. Upon return to the United States mainland, he was informed that the position he left had been upgraded and fulfilled by a permanent employee. Does the employer have responsibilities to the reservist related to reinstatement of employment? - Answer The reservist has 90 days following the completion of service to apply to the employer for reinstatement Scott, a 57-year-old white male, is interviewing for Director of Urban Affairs at the National Association for the Advancement of Colored People (NAACP). If Scott is not selected for the position, which of the following laws may be applicable? A) Norris-LaGuardia Act B) Title VII C) Landrum Griffith Act D) ADEA - Answer D) ADEA An employee of a doctor's office often takes a work laptop home. Information about patients is stored on the laptop for the employee's easy reference. While the employee is in a local grocery store, someone breaks into his car and steals the laptop. Which federal law should the employer be concerned about? A) Federal Data Protection Act B) Sarbanes-Oxley Act of 2002 C) Health Insurance Portability and Accountability Act D) Title 21 Code of Federal Regulations (21 CFR Part 11) - Answer C) Health Insurance Portability and Accountability Act The Consolidated Omnibus Budget Reconciliation Act (COBRA), which provides the continuation of health coverage for a limited time after the loss of a job, is an amendment to which Act? - Answer Employment Retirement Income Security Act (ERISA) A financial services firm hires a trader who spent the last four years in state prison for committing a battery against a co-worker. The financial services firm is in Wyoming, but the trader did his jail time in state prison in Arizona. In an effort to reduce costs, HR did a background check, but it was only for the state of Wyoming. How would you safeguard the company from any legal exposure regarding this situation? - Answer The company should adopt a policy of conducting complete background and reference checks, including state and FBI records, going forward Establishes that an employer can monitor employee electronic communications if the employer can show legitimate business purpose. - Answer Electronic Communications and Privacy Act of 1986 The CEO wants to install a surveillance system. As the HR manager, what should you be most concerned with when advising the CEO on the new system implementation? - Answer Is the monitoring policy narrowly tailored? Establishes than an employer can't intentionally access an employee's e-mails unless they are sent through the employer's server. - Answer The Stored Communications Act (SCA) Latoya resigned from her position as vice president of marketing at Kwesi Engineering. She failed to delete her personal e-mail account from the company iPad prior to returning it on her last day. For the next six months, Latoya's personal e-mail was accessible on the company phone and was read by her former manager. By reading the e-mails, did the manager violate any laws? - Answer Yes, under the provisions of the Stored Communications Act (SCA), Latoya's negligence does not constitute authorization. Difference between confidentiality and privacy - Answer Confidentiality is how information is treated. Privacy is an employee's right to freedom from intrusion. Reason to disclose medical information that was obtained through pre-employment drug testing to a third party - Answer For a disability claim Which performance measures includes metrics in the areas of financial performance, customer satisfaction, efficiency of internal business processes, and company learning and growth. - Answer Balanced Scorecard Difference between a financial role and a accounting role within an organization. - Answer Accounting captures day-to-day transactions of the business. Finance provides financial modeling and investment advice to the organization. A tool found in spreadsheets that can automatically sort, count, total, or average data and display it in a table is called what? - Answer Pivot Table A visual display of HR metrics at a high level is called what? - Answer Dashboard A type of interview that depends on job analysis to identify critical job requirements, such as competencies for each position, by focusing on what the person has done in previous situations is called what? - Answer Targeted selection interview A short document, or section of a document, that provides a brief overview of a longer report, proposal, or business plan is known as what? - Answer Executive summary A type of chart used to visualize the trend of something over time is called what? - Answer Line graph A performance metric used in strategic management to identify, report, and improve various internal functions of a business and resulting external results is called what? - Answer Balanced scorecard What provides insight into business trends and patterns and helps improve decisions? - Answer Business Intelligence How can a company minimize any negative impact to data integrity? - Answer A policy that prohibits sharing passwords and the utilization of monitoring software that tracks and blocks the attempted download of phishing programs or malware Software that is managed remotely where the organization is charged only for the number of users and the bandwidth they use - Answer SaaS Which collaborative software platforms provides users with a near in-person integrated experience? - Answer Teleprescence Which records should the hiring manager have access to? A) Drug Tests B) Applications C) Background Checks D) I-9 forms - Answer B) Applications How long should an organization keep an I-9 form for a terminated employee? - Answer Three years from the date of hire or one year following termination of employment, whichever is later. If an employer is a federal contractor of more than 150 employees and greater than $150,000 in federal contracts, how long should pre-employment documents such as resumes, applications, interview notes, and other related hiring materials be kept for applicants not hired? - Answer 2 years How long does the EEOC regulations require employers to retain records for an employee who has been involuntarily terminated? - Answer One year from the date of termination The Federal Labor Standards Act requires employers to retain payroll records for how long? - Answer Three years The Occupational Safety and Health Administration (OSHA) requires the OSHA 300 log to be retained by the employer for how long? - Answer Five years following the end of the calendar year in which the records occur Under Title VII, the form that employers must file indicating the number of employees by specific covered protected categories is called what? - Answer EEO-1 form Which regulation requires employers with a self-insured health plan to complete and file Forms 1095-B and 1094-B with the IRS, as well as provide employees with a copy of form 1095-B? - Answer Patient Protection and Affordable Health Care Act (PPACA) The Patient Protection and Affordable Care Act (PPACA) reporting requirements apply to what type of organizations? - Answer Those that employ 50 or more full-time employees on average What type of organization must submit an EEO-1 report? - Answer Employers with 100+ employees and federal contractors with 50+ employees Employers must file copies of employees' W-2s with which agency by the end of February every year? - Answer Social Security Administration (SSA) When is it best for HR to collaborate with other departments to build an HRIS in-house? A) A robust customized solution is needed. B) There are off-the shelf systems that could meet the need C) The organization has unique business needs and the functional and technical skills in house D) The organization has standard business needs - Answer C) The organization has unique business needs and the functional and technical skills in house In terms of HR technology delivery, which of the following describes a hosted approach? A) Purchased software B) Managed from the vendor's site C) Subscription service D) Supported by company's IT department - Answer B) Managed from the vendor's site Which of the following factors are not generally considered when determining whether a worker is an employee as opposed to an independent contractor? A) Reasonableness of the work accommodations B) The permanency of the worker's relationship with the employer C) The extent to which the work performed is an integral part of the employer's business D) The relative investments in facilities and equipment by the worker and employer - Answer A) Reasonableness of the work accommodations A) Matrix-shaped organizational type B) Product-based organizational type C) Pyramid-shape organizational type D) Seamless design organizational type - Answer C) Pyramid-shape organizational type The most formal and rigid of all the organization structures is what? - Answer Functional structure When employees report to 2 managers, one for the product line and one for the functional line, it's an example of which type of structure? - Answer Matrix Structure Which of the following is a horizontal organization connected by networks? A) Divisional organization B) Geographic organization C) Matrix organization D) Seamless organization - Answer D) Seamless organization What is the main purpose of a seamless organization? - Answer To enhance communication and creativity In a _______________________ structure, executives of regional areas are responsible for their business functions. - Answer Geographic What is the disadvantage of a functional organizational structure? - Answer People are in specialized "silos" and often fail to coordinate or communicate with other departments What is the main advantage of a matrix organizational structure? - Answer It creates a functional and divisional partnership and focuses on the work more than on the people What is the disadvantage of a matrix organizational structure? - Answer The dual chain of command requires cooperation between two direct supervisors to determine an employee's work priorities, work assignments, and performance standards An HR business process outcome (BPO) is an arrangement: - Answer Where payroll and benefit administration are entirely outsourced In a professional employer organization (PEO) relationship, the PEO becomes the: - Answer Employer of record In human resources outsourcers (HROs), all the following functions are outsourced, except: A)Payroll B) Benefits C) Human resources D) Temp workers - Answer D) Temp workers Typically, a headhunter is used to help find ______________________. - Answer Upper management What is the main benefit to using a benefit broker? - Answer They sell for multiple companies and typically can provide more options The following are all disadvantages of using a professional employer organization (PEO) except which one? A) Loss of control of essential processes and people B) An outside company's influence on your culture C) Your diminished value as an internal HR professional D) Higher benefit costs - Answer D) Higher benefit costs All of the following are disadvantages of using a third-party recruiter except which one? A) Higher costs B) Lack of control C) Indirect candidate access D) Longer time to fill position - Answer D) Longer time to fill position All of the following are examples of the advantages of using a benefit broker except which one? A) Potential tax breaks B) In-person assistance C) Saves time on buying plans D) Cheaper healthcare - Answer D) Cheaper healthcare Which of the following is an advantage of using a staffing organization? A) The employers shares liability of employees with staffing agency B) Lower cost per employee C) Lower costs on benefits D) The employer shares the cost of the employee - Answer A) The employers shares liability of employees with staffing agency Prior to contacting a temporary employee agency, HR should determine all of the following except: A) The typical length of time you need a temporary worker B) The hours needed to work C) The skills usually needed D) Health insurance needed - Answer D) Health insurance needed Which of the following is the discovery and communication of meaningful patterns in data? A) Androgyny B) Analytics Involves a job-to-job comparison by developing a hierarchy of jobs from the lowest to the highest, based on each job's overall importance to the organization. - Answer Job ranking This is a quick, inexpensive way for a small organization to compare one job to another - Answer Job ranking The process of comparing each job to every other job for the purpose of ranking all jobs on a scale from high to low. This is also a low-cost evaluation method for small companies. - Answer Paired comparison Involves grouping jobs into a predetermined number of grades, each of which has a class description to use for job comparisons. Benchmark jobs that fall into each class can be defined as reference points. - Answer Job classification Methods that use a scaling system and provide a score that indicates how valuable one job is when compared to another job. - Answer Quantitative job evaluation methods Two examples of quantitative job evaluation methods - Answer -Point factor method -Factor comparison method This method uses specific, compensable factors, such as skill, responsibility, effort, working conditions, and the supervision of others, in order to evaluate the relative worth of each job. Each job receives a total point value, and then, the relative worth of all jobs within an organization can be compared. - Answer Point-factor method This method involves ranking each job by each selected compensable factor and then identifies dollar values for each level of each factor to develop a pay rate for an evaluated job - Answer Factor comparison method This method is best used when wages are not frequently changing and the organization uses a flat rate of pay for each job. - Answer Factor comparison method Type of reporting structure in which positions are grouped according to similar job roles (defined by skills, expertise, or resources) in a hierarchical chain. - Answer Functional structure This type of structure separates distinct job tasks and creates a clear line of job advancement. - Answer Functional Structure This reporting structure often applies to larger companies, and uses a department-based organizational style, where employees who work on similar projects are grouped together. - Answer Divisional Structure Reporting structure that combines elements of both functional and divisional structures. - Answer Matrix structure Reporting structure that seeks to eliminate much of the hierarchy and bureaucracy that exists in traditional companies. - Answer Flat structure Reporting structure that outsources many key tasks to outside organizations - Answer Network structure Formal gatherings for the entire company that are commonly referred to as "all-hands meetings" tend to focus on sharing information "from the top down" concerning the overall organization. - Answer Town hall meetings Policy used to establish a relationship where employees feel comfortable speaking directly with management about problems and suggestions. - Answer Open-door policy Managers and supervisors physically get out of their office and interact with employees in person. - Answer Management by Walking Around (MBWA) Objective empirical study of the precise effects of a specific policy or plan. - Answer Cost- benefit analysis This indicates if a policy or plan will save or squander resources. - Answer Cost-benefit analysis Refers to the policies and institutional code that a firm established in order to fulfill its role as a for-profit entity and an integral stakeholder for the community. - Answer Corporate governance A change in operations, legal code, or ownership inside a firm - Answer Corporate restructiring Comprehensive policies and procedures that dictate how an organization handle risk and loss. The purpose is to coordinate and create harmony of responses to problems facing an organization. - Answer Enterprise Risk Management (ERM) Each fiscal quarter within a fiscal year is an example of what? - Answer Milestone A mandate from OSHA that requires employers to inform employees when they are working with hazardous materials and and the nature of each material and is legally binding - Answer Hazard communication program Enforces and oversees laws against workplace discrimination - Answer Equal Employment Opportunity Commission (EEOC) Provides standards on what constitutes discriminatory hiring practices. - Answer Uniform Guidelines on Employee Selection Procedures (UGESP) What rule was created by the Uniform Guidelines Employee Selection Procedures (UGESP)? - Answer four-fifths rule Always presumed when a written employment agreement does not exisit - Answer Employment-at-will Common-law doctrine that states employers have the right to hire, promote, terminate, or demote whomever they choose, provided there is not a law or contract in place. This doctrine also allows employees to leave employers whenever they choose. - Answer Employment-at-will Two types of employment contracts - Answer -Implied -Express Employment contracts that are inferred from an employer's conduct or actions. - Answer Implied contract Employment contract based on an employers' written or oral words and is a formal agreement that outlines the details of the employment arrangement - Answer Express contract By what time does the I-9 process need to be completed for new hires? - Answer Within the first 3 days of employemnt What is the government program called that assists with the I-9 process? - Answer E-Verify Who is E-Verify mandatory for? - Answer Government contractors and subcontractors The process by which new hires obtain the knowledge, skills, and behaviors they need in order to become valued, productive contributors to the company. - Answer On-boarding/Organizational socialization A detailed description of specific qualifications, experience, or education that is needed to perform tasks. - Answer Job specification A detailed breakdown of specific tasks, skills, and knowledge required to know a position. - Answer Job description A detailed list of broad skills or traits needed for a position. - Answer Job competency A way of gathering and analyzing information systemically about the context, content, and human resource requirements of jobs within an organization - Answer Job analysis What type of interviews utilizes questions that are developed from an applicant's answers to previous questions. - Answer Non-directive interview Under federal guidelines, an employer is required to keep records associated with employment benefits for how many years? - Answer Six years Under federal guidelines, an employer is required to keep records associated with family medical leave for how many years? - Answer Three years COBRA (Consolidated Omnibus Budget Reconciliation Act) - Answer Law passed by the US Congress that mandates an insurance program which gives some employees the ability to continue health insurance coverage after leaving employment. The length of time an employee is eligible for insurance coverage is determined by what? - Answer Qualifying event How long do employees and their families have to elect COBRA coverage from the time of their qualifying event? - Answer 60 days Pay program that is used to reward employees for performing work that is viewed as less than desirable. - Answer Differential Pay Program Type of differential pay that is allotted to employees based on when they work. - Answer Time-based differential pay Paid to employees as a higher rate of overtime pay for working holidays or vacation days. - Answer Premium Pay Pay for employees who work in a hazardous environment is called what? - Answer Hazard Pay Type of pay for employee who arrive at their place of employment and find that there is no available work for them to perform. - Answer Reporting Pay Type of pay plan used to motivate employees to perform their work at a higher level. - Answer Performance-based pay plans Examples of Individual performance-based pay plans - Answer -Piece Rates -Commissions -Cash bonuses - Answer