Human Resource Management Concepts and Practices, Exams of Sociology

Download Human Resource Management Concepts and Practices and more Exams Sociology in PDF only on Docsity! aPHR certification practice test questions with answers 2024 Which type of analysis focuses specifically on the factors that determine what opportunities and threats an organization faces? a) PEST analysis b) SWOT analysis c) cost-benefit analysis d) innovation metric ✔ a) PEST analysis Essential job functions listed in a job description should focus on: a) skills b) personality traits c) the manner in which a job will be completed d) desired outcomes ✔ d) desired outcomes How should digital records stored on hard drives be disposed of? a) By erasing all data from the drive b) By performing a DoD 5520.22-M wipe on the drive c) By overwriting all data on the drive with junk data consisting of random characters d) By physically destroying the drive ✔ b) By performing a DoD 5520.22-M wipe on the drive Which of the following provides a complete measure of how much each employer costs an organization? a) cost per hire b) HR value added c) total compensation expense per employee d) human capital ROI ✔ c) total compensation expense per employee Which of the following best describes what an HR manager does when performing a ratio analysis? a) makes predictions about how technological advances will change workforce needs b) makes predictions about what skills new employees will need in the coming year c) uses historical information to predict staffing needs d) collects information from professionals to reach a consensus about a problem ✔ c) uses historical information to predict staffing needs How many credits must an employee earn by contributing to the Old Age, Survivors, and Disability Insurance program in order to retire and collect a percentage of their income? a) 100 b) 60 c) 40 d) 10 ✔ c) 40 Which of the following is conducted by looking at the history of the workforce and some particular facet of the organization? a) ratio analysis b) dual career ladder c) nominal group technique d) Delphi technique ✔ a) ratio analysis Which of the following best describes a corporate values statement? a) this is a written document that reviews various moral dilemmas an employee may face and provides guidelines for how to deal with those situations b) this is a document that is primarily aimed at an organization's employees and should differentiate the company from its competitors c) this document is a concise assertion of who the company is, who they serve, and where they are going d) this document is issued by company executives and identifies the principles that are at the foundation of how the organization does business ✔ d) this document is issued by company executives and identifies the principles that are at the foundation of how the organization does business McDonnell-Douglas Corp. v. Green established the judicial concept of: a) protected classes b) arbitration c) disparate impact d) disparate treatment ✔ d) disparate treatment According to the Any Difference rule of utilization analysis, an employer underutilizes potential employees from a protected class if: a) members of a protected class are more represented within an organization than in the available labor supply b) the proportion of employees from a protected class in a company is any lower than in the available labor supply c) the proportion of employees from a protected class in a company is 80 percent of what is available in the labor supply d) employees who are members of a protected class are entirely unrepresented in an organization ✔ b) the proportion of employees from a protected class in a company is any lower than in the available labor supply Which of the following types of job evaluation is used to specify the relative value of a job compared to others in an organization? a) classification method b) job ranking method c) point-factor rating d) factor comparison method ✔ c) point-factor rating breaks down jobs into compensable factors identified during a job analysis. Points are assigned to the factors, and a pay structure is established for the position. Under which of the following categories do everyday business records belong in? a) legal hold b) enterprise c) inactive d) industry ✔ b) enterprise Employee records follow a lifespan. Which of the following is necessary for keeping unwanted records organized? a) creation b) maintenance c) final disposition d) use ✔ c) final disposition Which of the following organizational goals focuses on improving the way something is created and delivered? a) profitability goals b) productivity goals c) operational goals d) quality goals ✔ b) productivity goals Which of the following phases of strategic human resource metrics analysis occurs last? a) effectiveness b) value creation c) impact d) measurement ✔ c) impact The information needed to calculate turnover includes the number of employees who are: a) terminated. b) on leave. c) hired. d) suspended. ✔ a) terminated. Which document fulfills all requirements when completing an I-9 form? a) Birth certificate b) Social Security card c) U.S. passport d) Driver's license ✔ c) U.S. passport An employee works from 12:00 midnight to 8:00 AM and is paid a higher rate. This is an example of what type of pay? a) On-call b) Hazard c) Overtime d) Shift ✔ d) Shift An example of the glass-ceiling effect in an organization is: a) women being denied a promotion. b) immigrants being refused employment. c) managers who make inappropriate comments. d) individuals who are disabled being rejected as applicants. ✔ a) women being denied a promotion. Concerted employee activity in a nonunion workplace is protected by the: a) Equal Employment Opportunity Commission (EEOC). b) Office of Federal Contract Compliance Programs (OFCCP). c) National Labor Relations Board (NLRB). d) Occupational Safety and Health Administration (OSHA). ✔ c) National Labor Relations Board (NLRB). What is the responsibility of Human Resources in a safety management program? a) Monitoring the employees' daily activities b) Providing accident investigation expertise c) Treating injured employees d) Designing ergonomic solutions ✔ b) Providing accident investigation expertise The ADDIE model is an acronym that describes the five elements of __________ design. a) Interactive b) Development c) Instructional d) Talent management ✔ c) Instructional Which of the following terms refers to collapsing multiple pay ranges into a single-wide pay range? a) Wide banding b) Pay compression c) Green circle rates d) Broadbanding ✔ d) Broadbanding According to Maslow's hierarchy theory, which need must first be met? a) Esteem b) Security/safety c) Self-actualization d) Belonging/loving ✔ b) Security/safety Which of the following compensates employees who arrive at work but find that no work is available? a) On-call pay b) Reporting time pay c) Premium pay d) Travel pay ✔ b) Reporting time pay HR metrics are measurements used to determine: a) The amount of supplies such as pencils and printer toner to order b) How many Disneyland discount tickets to arrange c) The value and effectiveness of HR performance such as turnover, training, return on human capital, and expenses per employee d) The annual holiday party budget ✔ c) The value and effectiveness of HR performance such as turnover, training, return on human capital, and expenses per employee When an employee's doctor releases the employee to return to work with restrictions, what should happen? a) The employer must take the employee back and find a way to accommodate the restrictions. b) The employer can determine whether there is a way to accommodate the restrictions. c) The employer is obligated to return the employee to the same job without doing all the heavy lifting. d) The employer is required to pay the employee the normal rate even if there is no job available with the required restrictions. ✔ b) The employer can determine whether there is a way to accommodate the restrictions. Progressive discipline policies generally involve multiple levels of: Which of the following acts requires that employees be given 60 days' notice before mass layoffs? a) NLRA b) FLSA c) WARN d) ADEA ✔ a) NLRA Imagine you are concerned about the possibility of a violent incident occurring in your organization's workplace. Which of the following would be the most effective approach? a) Consult with a licensed professional threat assessor b) Privately meet with individuals you suspect of being high-risk to discuss their emotional state c) Make it known throughout the workplace that you would like employees to report on the behavior of individuals you suspect of being high-risk d) Personally keep a close eye on individuals you suspect of being high-risk, without making it known to them ✔ a) Consult with a licensed professional threat assessor Which act made it the case that injunctions could be used to end strikes only in instances where there is a threat of damage to property? a) Sherman Antitrust Act b) Railway Labor Act c) Clayton Antitrust Act d) Wagner Act ✔ c) Clayton Antitrust Act A competitive way to shrink the market or leverage resources can be from a __________. a) contract manufacturer b) merger or acquisition c) outsourcing d) divestiture ✔ b) merger or acquisition All of the following would be useful ways for HRM to assist during downsizing EXCEPT: a) developing orientation training b) communicating changes to employees c) advising decision-makers in order to avoid litigation d) monitoring the process for fairness ✔ a) developing orientation training Which of the following is true of OSHA exemptions? a) organizations with fewer than 10 employers are exempt only if considered low risk b) organizations with greater than 10 employers are exempt if considered high risk c) organizations that are considered part of low risk industries are exempt d) no organizations are exempt from OSHA regulation ✔ c) organizations that are considered part of low risk industries are exempt Under the Occupational Health and Safety Act, employers are required to __________. a) Inform employees of all known dangers associated with their work b) Cover medical expenses of any employees injured on the job c) Preserve the jobs of employees rendered unable to work by workplace injury d) Provide employees with working conditions that are free of known dangers ✔ d) Provide employees with working conditions that are free of known dangers