Download IA HSS Training Questions: Basic Edition and more Exams Public Health in PDF only on Docsity! COMPLETE LAW Edition Basic IAHSS Training Questions. Federal law - ✔✔The privacy of medical records is protected by? Public speaking - ✔✔In preparing for trial, which one of the following items is least critical? A flame contacting new fuel - ✔✔The most common way for a fire spreads is by? In their own departments - ✔✔A significant amount of personal information on employees is kept? The emotional state of the visitor - ✔✔An underlying factor in many security officers interactions with visitors is? Access to the facility will not be affected - ✔✔Which of the following is NOT a valid/key assumption in a written civil disturbance response plan? Move into a sensitive area and observe the response - ✔✔One way terrorists may test the security of a facility is to? Dialysis - ✔✔Which is NOT a type of Intensive Care Unit? Support Unit - ✔✔A hospital's security department is considered? Patient and healthcare organization - ✔✔Legally, a patient's medical record is the property of the? Colored Coded - ✔✔Badges of staff allowed access to the infants are often? Handicapped access - ✔✔Signs in parking areas should be posted, visible, and appropriate for? Social or political - ✔✔Usually citizen's protests are about? Of utmost importance to day-to-day operations - ✔✔Being able to operate properly security equipment is? Summon the employee to a private area and notify administration - ✔✔When police request to locate an employee they wish to question or serve with warrant, security should? De-escalation - ✔✔What ability or skill is most likely to achieve success in a potentially violent situation? Who, What, When, Where, Why, How - ✔✔Which BEST describes the six fundamental answers all investigations seek? The scale of the incident - ✔✔A person may be assigned one or several job action sheet assignments depending on? Information systems - ✔✔All computers in the entire hospital are linked through? Observations and facts - ✔✔The security officer's notebook contains? Freedom of assembly - ✔✔The individual right to come together with others to express , promote, pursue, and defend common interests refers to? Tiny, combustible particles - ✔✔The incipient stage of a fire produces Six - ✔✔How many critical areas must an organization's Emergency Plan address? Human Resources - ✔✔When a search of an employee's locker has been authorized, it should be conducted in the presence of the employee and a member of? Recompounding - ✔✔Which is not a typical way that caregivers try to divert drugs? Safety Data Sheet (formerly Material Safety Data Sheet) - ✔✔Pertinent information about hazardous material is provided by the manufacturer on a? Let employees know that they are in the area - ✔✔A security officer on patrol should? Use escape routes - ✔✔Which of the following is NOT one of the key elements of officer conduct during crowd control? Proper lighting - ✔✔___________________________, both inside and outside the facility, may help deter a person interested in placing a bomb. Techniques used to address unlawful public assemblies - ✔✔What is the definition of crowd control? Installing parking lot gate arms - ✔✔Which of the following is NOT a cost effective way to improve the physical environment to make it safer? Nuclear, biological, chemical - ✔✔Relatively rare forms of terrorism are? Accurate and complete - ✔✔Facts captured in a security officer's notebook should be? Verbal and non-verbal communication - ✔✔The two best ways to have a customer experience a positive feeling after an encounter is through? Job description - ✔✔A job action sheet is a/an? Labor relations - ✔✔The term to describe the relationship between unions and the facility's management is referred to as? Help focus on providing safe, high-quality care at all times - ✔✔One of the reason that The Joint Commission began conducting unannounced survey visit in January of 2006 was to? Deploying assets or getting into position - ✔✔The last preparation a terrorist usually makes before conducting an attack is? Light - ✔✔One of the most important elements of the physical security control systems is? Protect the perimeter - ✔✔One of the primary responsibilities of security during a civil disturbance is to? They are used to help create future loss avoidance - ✔✔Which of the following MOST accurately describes the importance of security reports? Refuse to provide escort for a package or delivery - ✔✔A hospital's business office is a busy place. Security should NOT? Medication error - ✔✔Which of the following typical events is NOT something an officer would be asked to investigate? Obstetrics, Emergency Department, Pharmacy, and Administration - ✔✔The four areas in a healthcare organization most susceptible to hostage taking are? Finance - ✔✔Which is NOT an example of an ancillary service? Initial assignments and subsequent transfer of a patient - ✔✔Bed control means? Keeping the media informed - ✔✔Each of the following is a basic step in responding to a bomb threat EXCEPT? Exhibiting rational behavior - ✔✔All of the following are behaviors which individuals exhibit when they are progressing towards violence EXCEPT? Specify hazards and vulnerabilities which often cause worker injury - ✔✔The Safety Management Program has several goals, which is NOT one of those goals? Be prepared before any threats are received - ✔✔The best way to manage the threat of a bomb is to? Reasonable suspicion - ✔✔The amount of evidence a sworn officer needs to make a "stop" or "frisk" is defined as? Limit contact between the victim and potential assailant - ✔✔The purpose of a protection order is to? Well Lit - ✔✔To make a parking areas safe and easier to defend during crowd control event, the areas should be? Ensure the safety of responders/others, coordinate local and national response, and effectively use resources - ✔✔The Incident Command System has three purposes, they are? Follow your facility's emergency management plan - ✔✔If it is decided to partially or fully evacuate for a bomb event? Apply the level of force appropriate to the level of aggression - ✔✔When dealing with an aggressive situation, you must? First responder and first coordinator - ✔✔According to C. J. Hetherington of the Navel Postgraduate School, private security officers are "essential to the efforts of the Department of Homeland Security" to employ what two strategies? Aggressive or violent behavior - ✔✔While providing security services in a healthcare setting, an officer must always be alert of the potential for? RX - ✔✔The term "recipe" from the original Latin, then abbreviated, is what we now know as? Defensive purposes - ✔✔A baton should be issued and used for? Memories fade - ✔✔Which of the following reasons explains why an attorney for the plaintiff would appreciate a delay in litigation? Resist the urge to verbally retaliate - ✔✔When you encounter a police officer who acts unprofessionally, you should? Anyone with whom you interact - ✔✔Which of the following BEST defines "customer?" Serving as the point of contact for agency representatives who are helping support the operation - ✔✔The liaison officer assists the incident commander by? Guild healthcare security personnel - ✔✔The IAHSS Code of Ethics helps? Carry signs and protest to publicize their issues - ✔✔Picketers may legally? Communicating the organization's philosophy and preparing staff to respond safely - ✔✔Training in workplace violence prevention has which two goals? Loss of business risk - ✔✔The inability to perform one or more normal healthcare facility functions is a/an? Has no access without a licensed pharmacist present - ✔✔The compounding area of a healthcare pharmacy? Identify authorized visitors to the facility - ✔✔The intent of a visitor pass system is to? Local coroner - ✔✔An example of a community planner partner is? The existing telephone system and runners - ✔✔During a search for a bomb, two-way communication can be accomplished using? Tracking who said what and witnesses changing their answer based on what others say - ✔✔The two difficulties of conducting a group interview are? CPR pocket mask, gloves, and eye/mouth protection - ✔✔Personal Protection Equipment includes? Foot patrols - ✔✔The MOST common type of patrols are? Staff - ✔✔The relationship between security and ___________________________________ is the most complex. Social engineering - ✔✔In a _____________________________ scam, thieves gain personal information about a victim by pretending to be a legitimate business. Services rendered data - ✔✔Medical data for a specific patient is known by each of the following names EXCEPT? They could do more to encourage a positive working relationship - ✔✔Surveys of law enforcement and security agencies reveal both sides believe? Posing as a surveyor for The Joint Commission - ✔✔Since 2005, several suspicious incidents have occurred in hospitals that could be linked to terrorism, including? Operation - ✔✔Conditions observed while on patrol such as lights out, unsafe conditions, or license numbers of suspicious vehicles are considered___________________________________ notes. Admitting patients and collecting payments - ✔✔The primary responsibilities for the business offices are? Medical doctors - ✔✔Generally, who is the largest group of drug diverters? Security -sensitives - ✔✔Whenever a civil disturbance moves within the healthcare facility, strong consideration should be given to protect what vulnerable areas from potential vandalism? Summary citation - ✔✔Which is NOT a sanction for Constitutional, Civil Rights, and Criminal Violations? Opened - ✔✔In a bomb situation, all windows and doors should be? Response Phase - ✔✔The Emergency Management phase that concentrates upon activities to continue operations and provide lifesaving services is known as the? Customers - ✔✔Which of the following groups is NOT considered one of the different types of workers one might find in a healthcare facility? Hints at what the answer is - ✔✔Which of the following is true of a leading question? Control Traffic - ✔✔Stop signs, stop lanes, and traffic lights in parking lots are intended to? Officer visibility and accountability - ✔✔Which of the following does community-oriented patrolling improve? Rock Concert - ✔✔What is NOT a typical reason why crowd would gather in a healthcare environment? Hospital Incident Command System - ✔✔What does the acronym HICS refer to? Local law enforcement officials - ✔✔Which is NOT an authority having jurisdiction over a healthcare facility that requires compliance with NFPA codes? Observations, perceptions, and memory - ✔✔The order in which these interactive sensory processes affect each other can be described by the model? Government-funded patient reimbursement - ✔✔It is importance for healthcare organizations to maintain their Joint Commission accreditation to avoid losing? The suspect becomes the responsibility of the security officer - ✔✔After an officer uses a protective spray or foam? Wait for law enforcement to arrive before doing anything - ✔✔When responding to a duress/panic alarm, the security officer should? Just as important as having one at night - ✔✔Carrying a flashlight during the day is? Be told to leave their valuables at home - ✔✔All patients planning a stay in the facility should? Using all of their senses - ✔✔A security officer can improve and enhance their powers of observation on patrol by? Non-hazardous materials that are in the area - ✔✔All of the following are things security officers need to know when responding to a chemical emergency EXCEPT? Pyramid - ✔✔The basic organizational structure of the typical healthcare organization resembles a? Direct involvement in outreach activities - ✔✔The best way to advocate and promote the growing, challenging, and exciting field of security is through? Foster a team effort by the entire staff - ✔✔To help prevent infant abductions, a facility must Express the report writer's attitude and opinion - ✔✔An investigation report should NOT Eight - ✔✔Many authorities on terrorism use the "___________ Signs of Terrorism" as an educational tool. Flame - ✔✔The third stage of a fire is? Replacing key locks with card readers - ✔✔Hospitals can help protect medical records employees by implementing all of the following EXCEPT? Contain - ✔✔The letter C in the acronym RACE means? Cafeterias and entrance doors - ✔✔The most common areas a missing patient will turn up at are? Three - ✔✔The fire triangle represents the combination of______________________ elements that must be present for a fire to exist? OSHA and HIPPA - ✔✔Two of the federal regulations and standards that every healthcare security officer should be aware of are ____________________________________ and ____________________________________________. 132 - ✔✔There have been __________ documented cases of infant abductions from 1983 to June 2014 Salary - ✔✔Which of the following is NOT typically found in a patient's medical records? Previous conflict with mother about infant's care - ✔✔An action NOT common to potential infant abduction is? Special security procedures - ✔✔Security must be familiar with each? Privacy and security rules - ✔✔Healthcare employees should be familiar with what two provisions of the HIPAA law? Attitude, skills, and knowledge - ✔✔A good report writer has three attributes represented by the letters ASK, the skills are? Giving Miranda warnings - ✔✔Which of the following is NOT considered an abusive technique when interrogating a suspect? Have a criminal history - ✔✔The profile of a typical infant abductor includes the following characteristics EXCEPT? Use of dummy cameras - ✔✔Which of the following is NOT a standard procedure with video cameras? Creating opportunities for unique departments and processes within the organization - ✔✔The following are big advantages for team building in a healthcare organization EXCEPT? Goals of the institution - ✔✔Healthcare security departments derive their missions for the? At all times - ✔✔The facility is responsible for the safeguarding Personal Health information? Information Systems Department - ✔✔The information System department is the backbone of the healthcare organization's 30% - ✔✔According to the U. S. Drug Enforcement Administration, prescription drug abuse represents approximately________of the overall drug problem in the US. Occupational Safety and Health Administration - ✔✔The _______________________________________________________________ requires employers to keep workplaces free from recognized hazards likely to cause death or serious physical harm. Security officer - ✔✔One of the most visible employees in the healthcare system is the? Environment, staffing, policies, and past instances - ✔✔In high-risk situations, which factors need to be formally accessed? Teamwork and team building - ✔✔The security department can reveal and increase its value as a member of a healthcare organization's team through? Assisting accounts payable - ✔✔Which is NOT a typical interaction that security will have with a patients? Photo - ✔✔Most facilities use some kind of ________________ID system for staff and physicians. The Joint Commission - ✔✔The independent, non-profit organization that sets standards and accredits healthcare institutions is the? Social media, email, letter, or in person - ✔✔Bomb threats are communicated in various ways including by telephone and? A retention schedule - ✔✔__________________________________________________________________is an essential legal consideration for security reports and documentations. Listen, Apologize, Solve, Thank - ✔✔The L.A.S.T. technique is managing complaints requires security professionals to: Information exchange - ✔✔Security reports help to facilitate_________________________and event recall Telling relatives and friends not to visit them at the hospital - ✔✔Hospital provide expectant parents with security information about preventing infant abduction. Which statement would NOT be included in that information? it is not easily dispensed through internal air handlers - ✔✔One advantage of a foam-type chemical agent is? The appropriate law enforcement agency - ✔✔The custody of a prisoner patient is ultimately the responsibility of? Knowing where to send them - ✔✔Visitor and media management in an emergency can best be accomplished by? A patient needing assistance to move - ✔✔One unique fire planning consideration healthcare facilities face is Increased - ✔✔Generally, the number of patients diagnosed with mental health issues has? Eating, drinking, or use of tobacco or alcohol - ✔✔The risk of violent outbursts by patients or visitors increased when attempts are made to set limits on? Promotes empowerment and self-reliability - ✔✔Which of the following is NOT a true statement regarding team building and increased participation? Legal counsel - ✔✔Before placing surveillance devices in any location, it is recommended that approval be given by the healthcare organization and? Is responsible for ensuring the safety of all incident personnel - ✔✔The safety officer National Fire Prevention Association - ✔✔Each of the following groups conducts inspections related to fire hazards EXCEPT? Protecting American from health, safety, and security threats - ✔✔The mission of the Centers of Disease Control and Prevention includes? Foundation of the organization's safety program - ✔✔The Joint Commission views the Safety Management plan as the? Long - ✔✔Security officers and departments reports may be used to identify trends and support________________-range planning. Type of theft - ✔✔Drug diversion is a Litigation - ✔✔The consequence of a child abduction to a hospital would include all of the following EXCEPT? Unanticipated events - ✔✔Mitigation is simply taking steps to reduce or eliminate losses from? The type of patrol to be conducted - ✔✔The type of vehicle used by security is determined by? Capitation - ✔✔The extreme form of managed care is called? Continuously improving the safety and quality of care provided to the public - ✔✔The Joint Commission's mission includes? Evaluation surveys - ✔✔The process by which questionnaires are provided to staff, visitors, and patients for feedback is often referred to as? Closing of psychiatric facilities - ✔✔One reason emergency departments are serving more patients with mental health issues is the? Year - ✔✔Healthcare security departments should conduct a security assessment every? Many different reasons - ✔✔In the healthcare setting, violent behavior can be caused by? Restricted movement of the public - ✔✔All of the following are common risk factors for workplace violence in the healthcare setting EXCEPT? Issuing employee ID badges - ✔✔All of the following on-site security activities can help assist local law enforcement EXCEPT? Control the customer's emotions - ✔✔Which of the following is NOT a way to provide better customer service? Conversion team - ✔✔Which of the following is NOT considered an ongoing work team? External - ✔✔A disaster or emergency that originates in the community, away from the healthcare facility, is an example of a/an________________________________________event. Within the scope of his/her employment - ✔✔The doctrine of respondent superior holds the institution vicariously liable for acts committed by a security officer if they were committed? Board of Trustees - ✔✔What is another name of the Board of Directors? Establish and maintain liaison with other agencies participating in the incident - ✔✔One of the three responsibilities of an Incident Commander is? Remedy or cure - ✔✔What is the definition of a prescription? Listed in the local public telephone book - ✔✔It is a good idea to have a bomb threat guide or checklist near each telephone? Have a good working knowledge of local and state laws - ✔✔To better prepare security personnel to interact effectively with law enforcement, they should? Maintain confidentiality and objectivity - ✔✔One of the MOST important aspects of a security officer's responsibilities is to? Job Title - ✔✔Professional advancement and growth can be obtained through all of the following EXCEPT? And to every relief officer at the beginning of each shift - ✔✔A hospital's written forensic patient policy usually requires information cards and acknowledgement forms to be distributed to law enforcement upon arrival with a prisoner patient? Demeanor and attitude - ✔✔When providing a service in a facility, the thing most likely to leave a lasting impression is your? Know what items belong in the area and know the facilities layout well - ✔✔Having employees search for a bomb is recommended for which two reasons? Garbled speech - ✔✔Which is NOT typically a warning sign of increased anger and the potential for violence? A multi-disciplinary approach - ✔✔Preventing violence in the healthcare setting requires? Theft and fraud - ✔✔Perhaps the most consistent, negative effect, that staff can have on an organization's bottom line is? Treated so as to slow the process of dying - ✔✔Hospice patients are NOT? Receive basic training in aggression management - ✔✔Security officers who work in a facility with a historically high level of disturbances should? Conducting security patrols and writing incident reports - ✔✔A security officer can be directly involved in measuring the likelihood of a risk becoming a crime by? The after-hours access is unlimited - ✔✔Which of the following is NOT a correct statement about Materials Management? Constantly - ✔✔Risk factors in high-risk areas should be accessed by security? Attending physician - ✔✔Which of the following is allowed admit patients to the hospital? Deal with these problems in a safe manner - ✔✔Officers trained on how to handle potentially difficult disturbances or aggressive persons are better prepared to? Chemical reaction - ✔✔Flame can result when, fuel, heat, and oxygen are combined in a? Displays - ✔✔The basic components of a video surveillance system includes cameras, recording/storage devices, other components, and? Strengths, weakness, and number of personnel that may respond to an incident - ✔✔Terrorists often survey the intended target to determine the? Calibrating machine - ✔✔Which is NOT a physical security measure that pharmacies may use to protect and control prescription drugs? Embarrassment - ✔✔One of the reason employees often hesitate to share information concerning domestic violence with their employer is? Develop an effective written response plan - ✔✔The key to successfully managing an aggressive or violent demonstration is? General duty clause - ✔✔For hazards that not specifically address by a particular OSHA standard, OSHA may rely upon the?