IAHSS COMPLETE 6th Edition Basic Training 338 Questions (2023) Latest Update, Exams of Nursing

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Questions (2023) Latest Update

Which of the following are considered the two major roles of a security officer in preventing workplace violence? - correct answer ✅Deterrence and emergency response On routine patrol you find an unattended drug chart with the keys in the lock. You should first? - correct answer ✅Notify the Nursing Supervisor A two-way radio is? - correct answer ✅The most important item of equipment an officer carries One of the reasons healthcare organizations have put more emphasis on public relations is? - correct answer ✅Escalating healthcare costs combined with reductions in government funding The cost-effectiveness of the security functions and the justification of its expenses can be demonstrated through? - correct answer ✅Bench-marking The loss of "deemed status" could stop reimbursement of revenue from the?

• correct answer ✅Centers for Medicare and Medicaid Services

Questions (2023) Latest Update

Which of the following is NOT a reason healthcare organizations need security services? - correct answer ✅Governmental regulations A not-for-profit healthcare organization does NOT generally? - correct answer ✅Pay Federal or State taxes Civil law is intended to? - correct answer ✅Govern the acts of private parties When conduction a two-person room search for a bomb, first? - correct answer ✅Move to opposite sides of the room What three critical skills can aid a security officer in de-escalating behavior? - correct answer ✅Listening, empathy, and collaboration A security officer interacts MOST often with? - correct answer ✅Employees Identity theft is? - correct answer ✅Illegally impersonating another

Questions (2023) Latest Update

The Joint Commission's standards that relate to security are found in the accreditation manual's chapters entitled? - correct answer ✅Environment of Care A criminal's modus operandi is their? - correct answer ✅Method Which of the following is NOT true of civil law? - correct answer ✅These offenses can be categorized as code violations, misdemeanors, and felonies A risk is? - correct answer ✅The possibility of a loss Which of the following is NOT a key attribute of one's observation skills? - correct answer ✅Questioning instincts Which does NOT typically contribute to behavior in stressful situations? - correct answer ✅Age

Questions (2023) Latest Update

Who has the PRIMARY responsibility for protecting the defendant's constitutional rights to due process and fair trial? - correct answer ✅Defense attorney What potential biological hazard in healthcare facilities is regulated by OSHA? - correct answer ✅Blood-borne pathogens All of the following are tools used by a security officer for effective security officer for effective security monitoring and planning EXCEPT? - correct answer ✅Time and attendance Physical security controls can be? - correct answer ✅Natural, man-made, or both The Magnetic Resonance imaging area is divided into ____________ zones. - correct answer ✅Four Which is not a typical way that caregivers try to divert drugs? - correct answer ✅Recompounding

Questions (2023) Latest Update

Pertinent information about hazardous material is provided by the manufacturer on a? - correct answer ✅Safety Data Sheet (formerly Material Safety Data Sheet) A security officer on patrol should? - correct answer ✅Let employees know that they are in the area Which of the following is NOT one of the key elements of officer conduct during crowd control? - correct answer ✅Use escape routes ___________________________, both inside and outside the facility, may help deter a person interested in placing a bomb. - correct answer ✅Proper lighting What is the definition of crowd control? - correct answer ✅Techniques used to address unlawful public assemblies Which of the following is NOT a cost effective way to improve the physical environment to make it safer? - correct answer ✅Installing parking lot gate arms

Questions (2023) Latest Update

Relatively rare forms of terrorism are? - correct answer ✅Nuclear, biological, chemical Facts captured in a security officer's notebook should be? - correct answer ✅Accurate and complete The two best ways to have a customer experience a positive feeling after an encounter is through? - correct answer ✅Verbal and non-verbal communication A job action sheet is a/an? - correct answer ✅Job description The term to describe the relationship between unions and the facility's management is referred to as? - correct answer ✅Labor relations One of the reason that The Joint Commission began conducting unannounced survey visit in January of 2006 was to? - correct answer ✅Help focus on providing safe, high-quality care at all times

Questions (2023) Latest Update

The last preparation a terrorist usually makes before conducting an attack is?

• correct answer ✅Deploying assets or getting into position One of the most important elements of the physical security control systems is? - correct answer ✅Light One of the primary responsibilities of security during a civil disturbance is to? - correct answer ✅Protect the perimeter Which of the following MOST accurately describes the importance of security reports? - correct answer ✅They are used to help create future loss avoidance A hospital's business office is a busy place. Security should NOT? - correct answer ✅Refuse to provide escort for a package or delivery Which of the following typical events is NOT something an officer would be asked to investigate? - correct answer ✅Medication error

Questions (2023) Latest Update

The four areas in a healthcare organization most susceptible to hostage taking are? - correct answer ✅Obstetrics, Emergency Department, Pharmacy, and Administration Which is NOT an example of an ancillary service? - correct answer ✅Finance Bed control means? - correct answer ✅Initial assignments and subsequent transfer of a patient Each of the following is a basic step in responding to a bomb threat EXCEPT?

• correct answer ✅Keeping the media informed All of the following are behaviors which individuals exhibit when they are progressing towards violence EXCEPT? - correct answer ✅Exhibiting rational behavior The Safety Management Program has several goals, which is NOT one of those goals? - correct answer ✅Specify hazards and vulnerabilities which often cause worker injury

Questions (2023) Latest Update

The best way to manage the threat of a bomb is to? - correct answer ✅Be prepared before any threats are received The amount of evidence a sworn officer needs to make a "stop" or "frisk" is defined as? - correct answer ✅Reasonable suspicion The purpose of a protection order is to? - correct answer ✅Limit contact between the victim and potential assailant To make a parking areas safe and easier to defend during crowd control event, the areas should be? - correct answer ✅Well Lit The Incident Command System has three purposes, they are? - correct answer ✅Ensure the safety of responders/others, coordinate local and national response, and effectively use resources If it is decided to partially or fully evacuate for a bomb event? - correct answer ✅Follow your facility's emergency management plan

Questions (2023) Latest Update

When dealing with an aggressive situation, you must? - correct answer ✅Apply the level of force appropriate to the level of aggression According to C. J. Hetherington of the Navel Postgraduate School, private security officers are "essential to the efforts of the Department of Homeland Security" to employ what two strategies? - correct answer ✅First responder and first coordinator While providing security services in a healthcare setting, an officer must always be alert of the potential for? - correct answer ✅Aggressive or violent behavior A sample of effective deterrent to potential infant abduction is? - correct answer ✅Having all employees briefly greet each visitor A healthcare facility is considered a potential terrorist risk due to the? - correct answer ✅High volume of persons in the building

Questions (2023) Latest Update

The National Labor Relation Act protects the rights of hospital employees to organize for the purpose of collective bargaining of all of the following EXCEPT? - correct answer ✅Profit sharing The most important concept to remember in Magnetic Resonance Imaging safety is? - correct answer ✅The Magnet is ALWAYS on When media or people refuse to cooperate with directions, security staff must? - correct answer ✅Maintain a firm, authoritative, yet diplomatic demeanor One characteristic difference between a sworn officer and a non-sworn officer is? - correct answer ✅Non-sworn officers generally have the same authority in criminal matters as a regular citizen A cybercrime know as "phishing" involves using a? - correct answer ✅Counterfeit website

Questions (2023) Latest Update

Credit card fraud is easy to commit but the thief has _______________________________________to use the stolen information. - correct answer ✅A time limit All of the following are elements of an effective patrol EXCEPT? - correct answer ✅Developing routine patrols MOST serious crimes committed by healthcare employees should be processed through the? - correct answer ✅Judicial system The term commonly used to refer to an incident where a patient leaves the hospital without being discharged or without telling anyone is? - correct answer ✅Against medical advice Ethical behavior, in its simplest form, is defined as? - correct answer ✅Acceptable principles ofr right, just and fair To obtain narcotics or other drugs, a drug seeking patient will typically? - correct answer ✅Fake a medical condition

Questions (2023) Latest Update

Criminal acts are classified into felonies, misdemeanors, and - correct answer ✅Violations Guidelines for Preventing Workplace Violence for Healthcare and Social Services workers are published by? - correct answer ✅OSHA An identity theft deliberately assumes another person's identity to? - correct answer ✅Commit acts of fraud Key functions of security personnel at the onset of a disaster or emergency may includes setting the tone by? - correct answer ✅Displaying calm, remaining confident, and providing leadership A team is defined as a

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associated in a work or activity. - correct answer ✅Number of people Which of the following is NOT on the checklist used by security officers to build their public relation skills? - correct answer ✅Short and to the point communication style

Questions (2023) Latest Update

Which of the following tools/tips for writing reports should NOT be used? - correct answer ✅Use a pencil Several laws, bills and presidential directives define terrorism including the?

• correct answer ✅US Code of Federal Regulations The Hospital Incident Command System provides a scalable plan to provide only the necessary number of responders and manager an incident by its ability to be? - correct answer ✅Expanded and contracted The statutes of limitations vary among states but security incident reports should generally be kept for? - correct answer ✅Five to Seven Years The term "recipe" from the original Latin, then abbreviated, is what we now know as? - correct answer ✅RX A baton should be issued and used for? - correct answer ✅Defensive purposes

Questions (2023) Latest Update

Which of the following reasons explains why an attorney for the plaintiff would appreciate a delay in litigation? - correct answer ✅Memories fade When you encounter a police officer who acts unprofessionally, you should?

• correct answer ✅Resist the urge to verbally retaliate Which of the following BEST defines "customer?" - correct answer ✅Anyone with whom you interact The liaison officer assists the incident commander by? - correct answer ✅Serving as the point of contact for agency representatives who are helping support the operation The IAHSS Code of Ethics helps? - correct answer ✅Guild healthcare security personnel Picketers may legally? - correct answer ✅Carry signs and protest to publicize their issues

Questions (2023) Latest Update

Training in workplace violence prevention has which two goals? - correct answer ✅Communicating the organization's philosophy and preparing staff to respond safely The inability to perform one or more normal healthcare facility functions is a/an? - correct answer ✅Loss of business risk The compounding area of a healthcare pharmacy? - correct answer ✅Has no access without a licensed pharmacist present The intent of a visitor pass system is to? - correct answer ✅Identify authorized visitors to the facility An example of a community planner partner is? - correct answer ✅Local coroner During a search for a bomb, two-way communication can be accomplished using? - correct answer ✅The existing telephone system and runners

Questions (2023) Latest Update

The two difficulties of conducting a group interview are? - correct answer ✅Tracking who said what and witnesses changing their answer based on what others say Personal Protection Equipment includes? - correct answer ✅CPR pocket mask, gloves, and eye/mouth protection The MOST common type of patrols are? - correct answer ✅Foot patrols The relationship between security and ___________________________________ is the most complex. - correct answer ✅Staff In a _____________________________ scam, thieves gain personal information about a victim by pretending to be a legitimate business. - correct answer ✅Social engineering Medical data for a specific patient is known by each of the following names EXCEPT? - correct answer ✅Services rendered data

Questions (2023) Latest Update

Surveys of law enforcement and security agencies reveal both sides believe?

• correct answer ✅They could do more to encourage a positive working relationship Since 2005, several suspicious incidents have occurred in hospitals that could be linked to terrorism, including? - correct answer ✅Posing as a surveyor for The Joint Commission Conditions observed while on patrol such as lights out, unsafe conditions, or license numbers of suspicious vehicles are considered___________________________________ notes. - correct answer ✅Operation The primary responsibilities for the business offices are? - correct answer ✅Admitting patients and collecting payments Generally, who is the largest group of drug diverters? - correct answer ✅Medical doctors

Questions (2023) Latest Update

Whenever a civil disturbance moves within the healthcare facility, strong consideration should be given to protect what vulnerable areas from potential vandalism? - correct answer ✅Security -sensitives Which is NOT a sanction for Constitutional, Civil Rights, and Criminal Violations? - correct answer ✅Summary citation In a bomb situation, all windows and doors should be? - correct answer ✅Opened The Emergency Management phase that concentrates upon activities to continue operations and provide lifesaving services is known as the? - correct answer ✅Response Phase Which of the following groups is NOT considered one of the different types of workers one might find in a healthcare facility? - correct answer ✅Customers Which of the following is true of a leading question? - correct answer ✅Hints at what the answer is

Questions (2023) Latest Update

Stop signs, stop lanes, and traffic lights in parking lots are intended to? - correct answer ✅Control Traffic Which of the following does community-oriented patrolling improve? - correct answer ✅Officer visibility and accountability What is NOT a typical reason why crowd would gather in a healthcare environment? - correct answer ✅Rock Concert What does the acronym HICS refer to? - correct answer ✅Hospital Incident Command System An image risk involves damage or loss of a/an________________________________________________ reputation. - correct answer ✅Organization's When an employee is terminated, the security officer may be asked to be present or nearby and? - correct answer ✅Escort the employee off the premises

Questions (2023) Latest Update

Before unloading, handling, or transferring injured persons, security officers should first be? - correct answer ✅Trained Which one of the following is NOT one of the four "C's" of a security report?

• correct answer ✅Candid One of the situation-specific factors to consider during the response to an actual disturbance is the? - correct answer ✅Number of individuals involved Potential terrorists may be detected by profiling their? - correct answer ✅Behavior Which of the following is a proprietary healthcare classification? - correct answer ✅Investor-owned and considered for profit The Occupational Safety and Health Administration (OSHA) is a regulatory agency of which government department? - correct answer ✅Labor

Questions (2023) Latest Update

A team needs clearly defined________________________________________________________ ___ to be successful. - correct answer ✅Purpose and goals Of the basic report styles, the MOST popular in the healthcare security field is? - correct answer ✅Narrative and check-off style Handcuffs keep people from injuring? - correct answer ✅Themselves and others In preparation for the trail an officer's field notes should be all of the following EXCEPT? - correct answer ✅Long and very detailed The ROARR acronym stands for_____________________________, Observe, Anticipate, and React or Recommend. - correct answer ✅Report When placing a person in handcuffs, all of the following procedures should be used EXCEPT? - correct answer ✅Ratcheted down as tight as possible

Questions (2023) Latest Update

If a non-sworn officer conducts an unreasonable search in violation of civil law, they may be civilly liable for the tort of? - correct answer ✅Invasion of privacy The power to detain or arrest someone depends upon all of the following EXCEPT? - correct answer ✅The age of the suspect Prior to the formation of a bargaining movement, employees and representatives of a union may lawfully engage in passing out written materials and? - correct answer ✅Meet in a non-work areas on non-work time The security uniform helps? - correct answer ✅Deter crime, regulate the behavior of others, and convey an air of authority A person who receives a bomb threat by telephone should ask three key questions? - correct answer ✅When, where, and why?

Questions (2023) Latest Update

Combining ongoing training with professionalism, job interest, and ethical behavior prepares you to? - correct answer ✅Step in when opportunities for advancement occur Good customer service is a key to gaining repeat customers and? - correct answer ✅Employee satisfaction The term "professionalism" refers to an individual or group of individuals who have all of the following EXCEPT? - correct answer ✅Seniority Which is NOT an authority having jurisdiction over a healthcare facility that requires compliance with NFPA codes? - correct answer ✅Local law enforcement officials The order in which these interactive sensory processes affect each other can be described by the model? - correct answer ✅Observations, perceptions, and memory

Questions (2023) Latest Update

It is importance for healthcare organizations to maintain their Joint Commission accreditation to avoid losing? - correct answer ✅Government- funded patient reimbursement After an officer uses a protective spray or foam? - correct answer ✅The suspect becomes the responsibility of the security officer When responding to a duress/panic alarm, the security officer should? - correct answer ✅Wait for law enforcement to arrive before doing anything Carrying a flashlight during the day is? - correct answer ✅Just as important as having one at night All patients planning a stay in the facility should? - correct answer ✅Be told to leave their valuables at home A security officer can improve and enhance their powers of observation on patrol by? - correct answer ✅Using all of their senses