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ISDS Quiz 1, Exams of Nursing

A quiz or test related to operations management and project management topics. It covers various concepts such as project management phases, critical path method (cpm) activities, differences between aon and aoa networks, forecasting methods, production functions, scheduling, service characteristics, operations management innovations, product/service differentiation, value-chain analysis, total quality management (tqm) tools, employee empowerment techniques, statistical process control charts, acceptance sampling, and capacity management strategies. The quiz questions test the understanding of these fundamental operations management principles and techniques.

Typology: Exams

2023/2024

Available from 10/14/2024

Toperthetop
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Download ISDS Quiz 1 and more Exams Nursing in PDF only on Docsity! ISDS Quiz 1 Slack is the amount of time an activity can be delayed without delaying the entire project. - correct answer ✔✔True Which of the following is NOT one of the phases of project management? A. controlling B. budgeting C. scheduling D. planning E. All of the above are project management phases. - correct answer ✔✔Budgeting Which of the following statements concerning CPM activities is false? A. The early start of an activity is the latest early finish of all preceding activities. B. The late finish of an activity is the earliest late start of all preceding activities. C. The early finish of an activity is the early start of that activity plus its duration. D. The late start of an activity is its late finish less its duration. E. The late finish is the earliest of the late start times of all successor activities. - correct answer ✔✔The late finish of an activity is the earliest late start of all preceding activities. The difference between AON and AOA networks is that: A. nodes consume no resources or time in AOA networks. B. both are acceptable in practice; however, Microsoft Project uses AON. C. AOA networks sometimes require dummy activities. D. nodes designate activities in AON, while arrows designate activities in AOA. E. All of the above are true. - correct answer ✔✔All of the above are true The larger the number of periods in the simple moving average forecasting method, the greater the method's responsiveness to changes in demand. - correct answer ✔✔False One use of short-range forecasts is to determine: A. capital expenditures. B. planning for new products. C. research and development plans. D. facility location. E. job assignments. - correct answer ✔✔job assignments D. unique - correct answer ✔✔standardized product Many operations management (OM) innovations have come from outside of the United States. Which of the following OM innovations is matched with the wrong country/region? A. Germany -> robotics B. Scandinavia -> ergonomics C. Japan -> inventory management D. All of the above are correct - correct answer ✔✔All of the above are correct Disney differentiates itself by not simply having customers go on a ride, but instead immersing them in the experience. What is the name for this type of differentiation? A. Experience differentiation B. Active differentiation C. Unique differentiation D. Immersion differentiation - correct answer ✔✔Experience differentiation A way to identify those elements in the product/service chain that uniquely add value is referred to as A. the five forces model. B. supply chain management. C. the resources view. D. value-chain analysis. - correct answer ✔✔Value-chain analysis Which of the following is NOT a common TQM tool? A. scatter diagrams B. histograms C. check sheets D. queuing models - correct answer ✔✔queuing models Which of the following is NOT one of the techniques for building employee empowerment? A. Build communication networks that include employees. B. Build high-morale organizations. C. Eliminate formal organization structures such as teams and quality circles. D. Develop open, supportive supervisors. - correct answer ✔✔Eliminate formal organization structures such as teams and quality circles. A c-chart is based on the A. normal distribution. B. Erlang distribution. C. Poisson distribution. D. binomial distribution. - correct answer ✔✔Poisson distribution. What is the probability of accepting a bad lot? A. LTPD B. type I error (alpha) C. AQL D. type II error (beta) - correct answer ✔✔Type II Error Which of the following is a possible option to employ when demand exceeds capacity? A. temporarily lay-off workers B. schedule long lead times C. increase advertising expenditures D. lower prices - correct answer ✔✔schedule long lead times Which of the following is guaranteed to increase the design capacity of a process?