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JAMF 100 Exam with Complete Solutions (Latest 2023 – 2024) RATED A++, Study Guides, Projects, Research of Nursing

JAMF 100 Exam with Complete Solutions (Latest 2023 – 2024)

Typology: Study Guides, Projects, Research

2023/2024

Available from 05/02/2024

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Download JAMF 100 Exam with Complete Solutions (Latest 2023 – 2024) RATED A++ and more Study Guides, Projects, Research Nursing in PDF only on Docsity! JAMF 100 Exam with Complete Solutions (Latest 2023 – 2024) What is required to download an app from the App store? a. Credit card b. driver's license c. apple ID d. social security number c. apple ID An apple ID is required to download apps from the App Store. What is required to complete iOS Setup Assistance? a. supervision b. apple ID c. activation d. DEP c. activation Activation is required to complete iOS setup assistance. What app contains detailed information about an iOS device? a. tips b. settings c. mail d. photo booth b. Settings Settings contains detailed info about an iOS device. MDM allows organizations to deploy settings and content to mobile devices regularly. a. True b. False a. True An Apple Push notification server certificate is required for MDM a. True b. False a. True Which method can be used to enroll a mobile device with Jamf Pro? a. Apple School Manager b. Recon c. Volume Purchase Program d. User-Initiated Enrollment a. Apple school manager Supervised mobile devices can be managed by Jamf Pro a. True b. False a. True To remotely update or remove apps from managed mobile devices, apps must be ______ by Jamf Pro. a. Distributed b. Owned c. Removed and reinstalled d. Managed d. Managed Jamf Pro can erase all user content and settings from a mobile device. a. True b. False a. True Which apple service allows an organization to deploy apps to devices? a. Device enrollment program b. Global service exchange c. Volume Purchase Program d. Pages c. Volume Purchase program Mobile devices communicate with Jamf Pro using the Jamf Binary. a. True b. False b. False A Jamf Pro User Account with the _____ privilege set grants read all privileges. a. Enrollment only b. Custom c. Administrator d. Auditor d. Auditor A mobile device can be supervised only through a PreStage Enrollment. a. True b. False An Apple TV running tvOS 11 or later is supported by automated MDM enrollment. a. True b. False a. True Apple Configurator 2 can enroll an Apple TV with Jamf Pro. a. True b. False a. True Which configuration profile payload is unique to Apple TV? a. Passcode b. Single App Mode c. Conference Room Display d. Font c. Conference Room Display Remote commands cannot be sent to a single Apple TV. a. True b. False b. False Spotlight can be activated by: a. Clicking the Spotlight icon in the menu bar b. Pressing Command-Space bar c. Clicking the Spotlight icon in the menu bar or pressing Command-Space bar d. Spotlight is not available on a Mac c. Clicking the Spotlight icon in the menu bar or pressing Command-Space bar Apple File System (APFS) is the only available file system for Mac computers. a. True b. False b. False Only a local user account with administrator privileges can install Mac apps from the App Store. a. True b. False b. False What does the ls command do? a. Restart computer b. Change directories c. Delete files/directories d. List directory contents d. List directory contents Running cd / will accomplish what in the CLI? a. Change directory to /Applications b. List the contents of the current user's desktop. c. Change to the root directory of the Mac. d. Create a file at the root of the Mac. c. Change to the root directory of the Mac Which symbol informs a script to not run that line? a. # b. , c. ! e. = a. # Which symbol represents the root or top level directory of a volume? a. ! b. ~ c. # d. / d. / A local user account with Administrator privileges can create new standard users in System Preferences. a. True b. False a. True The _____ command in Terminal changes between directories. a. profiles b. man c. ls d. cd d. cd Jamf Pro allows navigation through keyboard shortcuts. a. True b. False a. True Jamf Pro requires the following software: a. Java, Flash, MySQL b. Tomcat, Java, MySQL c. Flash, macOS, Windows d. Tomcat, Silverlight, MySQL b. Tomcat, Java, MySQL Integrating GSX with Jamf Pro allows for purchasing and warranty information lookup. a. True b. False a. True The Custom privilege set defaults to read only permissions for a Jamf Pro User Account. a. True b. False b. False Which Jamf Pro application can be used to enroll a computer into Jamf Pro? a. Composer b. Apple Configurator 2 c. Recon d. Jamf Admin c. Recon By default, inventory searches return results matching the exact input. a. True b. False a. True User-Initiated Enrollment for computers is enabled by default. a. True b. False b. False When scoping management tasks, what can be added to omit computers? a. Target b. None c. Limitation d.Exclusion d.Exclusion Static computer group membership updates dynamically. a. True b. False b. False What profile payload is not available for computers? Apple File System (APFS) is the default file system for Macs with solid state drives running macOS 10.13 High Sierra. Mac OS Extended (Journaled) is the default file system for Macs running 10.12 or earlier. Disk Utility is an application for viewing and modifying partitions and volumes on connected hard drives. Disk Utility is located in /Applications/Utilities. Disk Utility can create and remove partitions from disks or containers. Disk Utility can resize partitions without affecting existing data. By default, only volumes appear in macOS High Sierra. To view all devices, click View and select Show All Devices. macOS includes four visible root directories, also called folders Applications: native apps and most third-party apps are installed in this location Library: native macOS preferences, third-party app preferences, app support files, and utilities can be found in this location System: macOS core resources and essential services are stored in this location Users: local user home folders are typically stored in this location The root user, system users, the management account, and intentionally hidden users are exceptions to this standard. A macOS app (application) is a purpose-built collection of files that function together An app is a computer program that performs a specific task, such as a word processor or messenger. Mac apps can be found in the App Store or obtained from other sources. The App Store contains apps vetted by Apple. An internet connection and Apple ID are required to purchase and download these apps Other sources may include downloading directly form a developer, a shared disk, or a physical disk. Apps obtained outside the App Store do not require an Apple ID An Apple ID is the account used to manage and download the content purchased from the App Store, iTunes Store, or iBooks Store Signing in with an Apple ID allows users to download previously-purchased content on their Mac. Property lists can be viewed with Quick Look by selecting the file and pressing spacebar Use Quick Look to view photos, files, or folders without opening them. Select one or more items, then press the Space bar, or force click an item. Property lists can be configured and remotely deployed through Jamf Pro. The CLI can be accessed through the Terminal app in macOS. The Terminal app can be found in /Applications/Utilities The prompt in the Terminal app displays the Mac name, current path, and the current user running the commands. To list contents of a directory, or folder, use the command ls For example, the command ls /Users lists out the contents of the Users directory. Commands have a three-part structure Command: The program or utility that will complete the action. For example, ls. Option: Additional changes or items that add on or relate to the command. For example, -l. Argument: Which file or directory that command is to run on. For example, /Applications/. To access the manual pages, or help documentation, use the command man For example, the command man ls displays the manual pages for the ls command. Open the Terminal app. List out the directory contents of /Applications/Utilities. List out the directory contents of /Users/ladmin/. Include the -la option with the command. Open the manual page for the dscl command To change between directories, use the cd command. The command cd ~/Desktop changes to the current user's Desktop folder. The command cd /Applications changes to the Applications folder, located on the root of the hard drive. The command cd .. changes to the parent directory of the current location. Absolute file paths are the full path to a file or directory. They always start at the top of the file system. For example, the command cd /Users/localadmin/Downloads changes to the Downloads folder of the local user localadmin Relative file paths are the short path to a file or directory in relation to the current working directory. For example, the command cd Downloads typed from the current user's local home folder changes to the same directory listed in the previous example, localadmin's Downloads folder. To make a directory use the mkdir command For example, the command mkdir ~/Desktop/Demo creates a new folder on the current user's Desktop called Demo. To create a file use the touch command What does integrating with GSX allow organizations to accomplish? Apple Global Service Exchange service and repair management (track warranty and purchase info) What are the three main components of Jamf Pro? Apache Tomcat, Java, MySQL Where could a Jamf Pro server be located? Cloud (company.jamfcloud.com) or On Prem (company.com:8443) Which page allows monitoring the status of commonly viewed items in Jamf Pro? Dashboard How do devices communicate with Jamf Pro? Initiated by Jamf Pro (JP) JP issues Push Notification, mobile devices retrieve, then refer back to JP to complete task Which privilege set would provide a user read-only access to Jamf Pro? Auditor Which privilege set would enable enrolling mobile devices, but not computers? Custom During which step of the iOS Setup Assistant does a mobile device communicate with automated MDM enrollment? during activation Define Enrollment regarding Jamf Pro process of adding device to Jamf Pro for management enrollment creates an inventory record in the JP data base 5 steps for Device Enrollment Program (automated enrollment) 1) Connect MDM with Device Enrollment 2) During activation device checks with Device Enrollment 3) Auto MDM enrollment returns enrollment details 4) Device enrolls with your MDM server 5) Config tasks begin automatically Why might an organization enroll mobile devices using User-Initiated Enrollment rather than, or in conjunction with, automated MDM enrollment? DEP is not available in all countries, Deployed previously without management, or for personally owned devices Name the 2 types of enrollment: Device Enrollment Program, User initiated What are three methods to allow users to enroll their mobile device with Jamf Pro? Enrollment portal, via email with custom URL, SMS (text) Which attributes can be used to search for a mobile device in the Jamf Pro inventory? device name, serial number, building, deparment Where does an IT administrator change the attribute fields displayed in a mobile device search? account preference (per user setting) The result of an inventory search can be exported into what three formats? CSV, XML, TXT Where is iOS version located in a device's inventory record? general Where is Jailbreak Detection located? Security How can a mobile device name be changed through an inventory record? General / Edit What is the purpose of scope within Jamf Pro? Scope is the users, computer, mobile devices that receive remote management tasks (apps, configuration profiles, etc) If a configuration profile was scoped to target All Mobile Devices with an exclusion for the Sydney building, which device(s) would be impacted? all devices would receive the configuration except Sydney What happens if no scope is defined for a management task in Jamf Pro? then the configuration will not be sent to any devices What are the 3 things that are used to configure Scope? targets, limitations, exclusions What is a device group? groups of devices to be used as targets How are static device groups beneficial? Fixed group that must be updated manually what are the 2 types of groups? Smart group / static group What do configuration profiles allow IT administrators to accomplish? management of devices How are configuration profiles deployed? APN's Finder, applications, drag down to doc. What can Spotlight be used for? Quickly search for files, apps, and content Where would users change their local user account password within OS X? System Preferences / Users & Groups / Change Password What are the 4 System preferences categories plus the 5th bonus one? Personal Hardware Network System 3rd party software (appears once 3rd party apps are installed) What is the role of the macOS Recovery and which utilities are found there? To Re-Install OS X Network Utility Terminal Disk Utility Why might one create an additional partition on a disk? Which application can accomplish this? duel boot Disk Utility Which directory contains system resources for macOS? Utilities Name the previous and current disk format Extended Journaled 10.12 and earlier APFS (apple file system) Mac OS 10.13 and higher Name the 4 default volumes on APFS: Macintosh HD- sys boot volume Preboot- hidden containing info to boot each sys volume Recovery- hidden, includes utilities for troubleshooting VM- virtual memory volume created when High Sierra and later start up Which type of partition map (scheme or partition table) does Mac OS (and most OS for that matter) use? GUID (GPT) Name the 4 default base directories in the Macintosh HD partition: Applications, Library, System, Users What does the .plist file extension stand for and how are they used by macOS? preference file it is an XML file in binary and holds the user specific preferences for an app How do property list files impact the user experience? The control and save user preference allowing users to create their own specific experience. Why are property list files an important concept for IT administrators? Allows administration to control user experience, gain insight into user preference based on the plist of the given APP Where is the Terminal app located in macOS? Application / Utilities Why create a script Automation How can a script be easily run within the Terminal app? enter sh into the prompt then drag the script into the terminal window What is the earliest version of macOS to support MDM? OS 10.7 What are three specific examples of MDM functionality for computers? remote command, profiles, and configurations including app installs What does Jamf Pro require in order to establish trusted communication to Apple's Push Notification service? Apple ID How can APNs help IT administrators? perform management tasks on MDM capable devices When integrated with Jamf Pro, which service can display warranty expiration for enrolled computers? Global Service Exchange (GSX) Which service allows organizations to purchase applications in volume? Apple Business Manager (Volume Store) How do computers communicate with Jamf Pro? on the computer the Jamf Binary uses APNs to communicate with Jamf What are the five Jamf Pro apps? RECON: computer enrollment ADMIN: manage scripts, packages, dock items the initial pool of computers all computers, specific computers, groups, buildings, departments, users, user groups What is a Limitation? Reduce the initial target of computers What is an Exclusion? Omit specific targeted computers, computer groups, buildings, network segments If a configuration profile is scoped to all computers excluding the Germany building, which computers will receive the profile? All computers except Germany group What happens if an exclusion is added to the scope of a configuration profile without a target? No effect on any computers What is a computer group? A manually created group of computers Why are static groups beneficial Because you can create a group and add computers from other groups to receive similar tasks. What do configuration profiles allow IT administrators to accomplish? Enforce passcode parameters, network configurations, restrictions How are configuration profiles deployed? by leveraging APNs and MDM Why should configuration profiles be separated based on functionality? because profiles can effect one another whether intended to or not. This will also help with troubleshooting Where can Mac App Store apps be configured for deployment through Jamf Pro? Computers / Mac App Store What else needs to be configured after adding an App to Self Service? Scope still needs to be configured correctly to deploy apps What happens when a "Lock Computer" command is issued? A pin is set and is applied at the Firmware level Scope must be defined to install configuration profiles through APNs Targets The initial pool of computers based on all computers, specific computers, computer groups, buildings, departments, users, or user groups Limitations Limitations reduce the initial target of computers based specific users, network segments Exclusions Omit specific targeted computers, computer groups, buildings, departments, users, network segments