JD Sports Interview Questions and Answers, Exams of Law

Download JD Sports Interview Questions and Answers and more Exams Law in PDF only on Docsity! JD Sports interview question & Answers 100% Correct Most retail positions require a wide range of hours that may include evenings, weekends, holidays, overtime, and split shifts. Assure the interviewer that you can commit to a wide range of hours. If there is anything in your schedule that may hinder your availability, be sure to address this. - ANSWERI am happy to offer a flexible schedule, and to work overtime as needed. I am currently studying at uni, however im finished for this year and am available to work whenever until February next year JD Sports puts customer service first. How do you ensure that you always put the customers' needs first? - ANSWERI ensure that my customers' needs are met by actively listening to them and creating a comfortable, open, enthusiastic and positive environment that will encourage customers to return to the store. Ensuring to be able to understand the customers issues and adapting to the what is the JD culture about - ANSWERits about up to date with the latest and newtrends and being able to adapt to new and latest trends. How would you handle an angry customer - ANSWERi have a lot of experience handling a variety of customers. I would ensure to remain calm and friendly whilst the situation while actively listening to there issue and concerns. if I can't figure it out I'd get help from another team member and learn from their interaction so i can handle it next time What do you know about JD Sports? Why do you want to work for us? - ANSWERJD Sports is the Leading Sneaker & Sports Fashion Retailer, and was established in the year 1983 by John Wardle and David Makin. I've always been a big supporter of JD sports in terms of the quality of your products and the range of styles offered. I admire how JD is a very inclusive brand and caters for all. At JD Sports we have a very clear return policy. How would you handle a customer who was arguing with you about a potential return? - ANSWERIt would depend on the circumstance on the situation, as if it was a faulty product we would have to address those concerns, not only would we be adhering to the brands We have a strong employee honesty program in place at JD Sports to prevent loss. What would you do if you discovered that a co-worker was stealing product or money? - ANSWERI really value honesty, so if I was to witness such situation I would immediately report this back to my supervisor so they can further investigate.