LDR-303S NCOA (New 2024/ 2025 Update) Questions and Verified Answers | 100% Correct, Exams of Business Administration

Download LDR-303S NCOA (New 2024/ 2025 Update) Questions and Verified Answers | 100% Correct and more Exams Business Administration in PDF only on Docsity! LDR-303S NCOA (New 2024/ 2025 Update) Questions and Verified Answers | 100% Correct| A Grade QUESTION Describe ways to determine the scope of effort required during the first step of any large-scale project. Answer: Just Do It This involves running the process/project through from start to finish. It can include a single person or small team and can be completed in less than a day. Rapid Improvement Event (RIE) A more intensive scope of effort that typically comprises a small team and can be accomplished in less than a week. Improvement Project This is a temporary or short-term endeavor designed to improve a process, resulting in improved performance in a key performance area. QUESTION Explain how to compare results against the baseline and targets. Answer: you should revisit the data you analyzed in Steps 1 & 2 and the improvement targets from Step 3 to validate that your process is improving. Comparing your baseline data or targets to your results will let you know if you are on the right track or if you need to re-evaluate the countermeasures you implemented. QUESTION Describe methods to standardize successful processes. Answer: Primary Visual Display (PVD) serves as a central communication point for a work group. The work group members themselves maintain performance metrics, schedules, improvement actions, cross-shift management issues and other useful group information on the PVD. Shift Start Up Meetings, of ten minutes in length, are held daily in front of the PVD and serve as a forum in which to recap prior day's performance, communicate critical information for today, reinforce safety and other work group practices, solicit solutions to problems, etc. Work Group Metrics and Short Interval Coaching, such as hour-by-hour charts, display expectations, actual performance and problems or issues through the shift. Performance metrics are essential to instill the discipline necessary for standard work and other lean practices to be sustained. Kaizen Action Sheet (KAS) System is a tool to systematically collecting and evaluating employee improvement suggestions. Most employees are full of ideas and are willing to share them, but lack a process to capture the ideas, evaluate them and ultimately implement them for operational improvement. Long-term Improvement Planning Tools, such as the KG 20 Keys® assessment, help facilitate improvement planning and goal setting. While day-to-day problem solving is important, it is also critical for work groups to focus on longer-term improvement needs and maintain a plan for achieving improvement goals. QUESTION MSgt Ryan says, "This tool can help you recognize which processes are useful and those that are not. It is used to find out the needs of a stakeholder." MSgt Ryan's comment BEST explains which tool can be utilized to clarify and validate organizational problems? Answer: Voice of the Customer QUESTION Common Mind Traps to Avoid Answer: Initial Assumptions - Understand the importance of standardizing successful processes. Learn different methods to standardize processes to prevent processes from reverting back to the old way of doing business by using tools such as the Lean Daily Management System. Answer: Problem Statement QUESTION To include timelines and have information available from particular sources BEST describes which of the following well-designed (B-SMART) metrics Answer: Measurable QUESTION This should not only help units evaluate their level of mission readiness but should do so without causing additional burden to other unit processes. This statement BEST describes which of the following tools that can be utilized to break down problems and identify performance gaps? Answer: Key Perfor- mance Indicators & Metrics QUESTION More data, tools, or other equipment on hand than is required at the time BEST describes which type of waste? Answer: Excessive Inventory QUESTION This step is the most significant part of creating or assessing a goal. The less you practice this step the more challenging it is to determine how long the goal should take to complete, or how to measure success. This statement BEST describes which of the following steps of the SMART Goals criteria? Answer: Specific QUESTION This step is not about asking yes or no, but rather, how the goal will be achieved. You should ask questions such as, "Do we have what we need to achieve success?" And, if not "What are we missing?" This statement BEST describes which of the following steps of the SMART Goals criteria? Answer: Actionable QUESTION This step is used by asking the question, "What defines success?" Some answers may be simple, while others may require data. Regardless, the answer to the question must appropriately reflect success. This statement BEST describes which of the following steps of the SMART Goals criteria? Answer: Measurable QUESTION MSgt Smith says, "This instrument can help you find the true cause of a problem. First, you must reduce the problem into words that precisely capture it. Then, locate the main categories of the problem. Finally, you have to figure out the root cause of the problem. This statement BEST describes which of the following root cause analysis tools that assist in problem-solving efforts? Answer: Cause-and-Effect Diagram QUESTION Describe the tools utilized to break down problems and identify performance gaps. Answer: Key Performance Indicators (KPIs) A quantifiable measure used to evaluate the success of an organization, employee, etc. in meeting objectives for performance. Bottleneck Analysis A lean management tool that looks at areas within a process that cause the workflow to become backed up where workloads exceed capacity or throughput. QUESTION Describe the six characteristics of well-defined metrics. Answer: Balanced, Specific, Measurable, Attainable, Results Focused, and Timely (B-SMART) criteria. QUESTION Describe the eight types of waste. Answer: Anything in a process that is not required. This includes defects, overproduction, waiting, unused talent, transportation, inventory, motion, and extra-processing. QUESTION Describe the aspects of SMART criteria. Answer: specific- important- the less specific a goal the harder it will be to achieve measurable- what determines success actionable- how will the goal be achieved relavant- minimal effort maximum value time-bound- provides incentive and monitors progress This is a structured process providing a foundation for visual management of a workplace. Each "S" in this approach is designed to create workplace order, organization, cleanliness, and a standard. Steps are Sort, Straighten, Shine, Standardize, Sustain, and Safety. Material/Information Flow Flow for both information and material show the ability to transition from one process to the next. The focus is on the information or requirements received from the customer, and getting that information or requirements passed seamlessly along to the next step. Standard Work This is the best-known way to ensure a task produces the same results with the same work being accomplished. This guarantees that from team to team or task to task there is continuity and a known expectation of results. QUESTION This process isolates root causes by going over the same question until no more answers can be found. This statement BEST describes which of the following root cause analysis tools that assist in problem-solving efforts? Answer: 5 Whys technique QUESTION This is a quick process that can cause a very effective chain reaction as people collaborate to identify ideas concerning a problem. This statement BEST describes which of the following root cause analysis tools that assist in problem-solving efforts? Answer: Brainstorming QUESTION This tool helps you communicate the tasks that need to be accomplished to implement the countermeasure(s). This statement BEST describes which of the following? Answer: Action Plans QUESTION Determining if a countermeasure can assist you in reaching your target or goal, or if it will successfully counter the problem BEST describes which of the following factors to consider when analyzing alternatives? Answer: Effectiveness QUESTION Determining if a countermeasure will generate additional problems than it will solve and the effects they might have on other areas BEST describes which of the following factors to consider when analyzing alternatives? Answer: Im- pact QUESTION This includes a group of people and can be done in a few days. To improve success, a contract should be created, a team formed, and communication starting as soon as possible This statement BEST describes which of the following ways to determine the scope of effort required during the first step of any large-scale project? Answer: Rapid Improvement Event (RIE) QUESTION This is a systematic approach for productivity, quality, and safety improve- ment in all types of areas. This statement BEST describes which of the following process improvement tools used to see countermeasures through? Answer: Six S QUESTION This requires a large group of people and is completed over an extended period of time. An example is to improve the wait times at the hospital phar- macy. This statement BEST describes which of the following ways to determine the scope of effort required during the first step of any large-scale project? Answer: Im- provement Project QUESTION Ensuring a countermeasure is providing the desired impact BEST de- scribes which of the following methods? Answer: Confirm Results and Process QUESTION MSgt Hardaway says, "Your team has completed the problem-solving process, started a specific action plan and included countermeasures to identify the root of the problem. Before accomplishing the last step, you want to observe your project's performance based on what you established in Step 3." MSgt Hardaway's comments BEST explain how to compare results against which of the following? Answer: B-SMART targets QUESTION