Lecture 12, Sources and Causes-Conflict Management-Lecture Notes, Study notes of Conflict Management

Download Lecture 12, Sources and Causes-Conflict Management-Lecture Notes and more Study notes Conflict Management in PDF only on Docsity! 43 These types of disputes are particularly amenable to creative problem solving that acknowledges and seeks to preserve the underlying interests of the disputant but rearranges the environment, modify people’s schedules, and so on. Factory runoff pollutes the stream of a landowner who loves to fish. One disputant’s behaviour disturbs the other. Preferenc es and nuisances (Loud music) (Poverty stricken youth) Useful approachExampleExplanationConflict type Approaches include becoming familiar with the other disputant and his or her cultural practices; using active listening; hiring and mediator, an agent, a consultant who shares the cultural background of the other disputant, or a translator. Frequently, self-interested tactics on the part of one disputant are misunderstood by an opponent. The meanings of language and behaviour may be misunder stood Communi cation difficulties Useful approachExampleExplanat ion Conflict type Lesson 12 SOURCES AND CAUSES OF CONFLICT II Quotation We have met the enemy and it is us. Walt Kelly, "Pogo comic strip" In the last lecture, we started talking about different sources and causes of conflict. Knowing the sources of conflict can help resolve conflicts rather easily and successfully. The continuing inventory of major sources of conflict can help you identify major sources of conflict. docsity.com 44 It helps resolve the conflict if the disputant recognize the style differences to minimize communication difficulties that result from differences in conflict orientation. The cooperative disputant can refuse to negotiate unless the parties agree to use a set of objective principles to guide the negotiation. The cooperator may need to signal a willingness to fight hard if the other disputant fails to act cooperatively. One disputant sees the relationship of the parties as mutually cooperative. The other disputant is basically competitive. There are differences in the basic approach to relationship. Differences in conflict orientation Useful approachExampleExplanationConflict type Sometimes, values conflicts can be resolved if the disputants can agree to disagree about the underlying values, as when a disputant agrees to go along with a settlement without admitting liability. Values conflicts are difficult to resolve peacefully if the values involved are central to the self- concepts or world views of the disputants or if coupled with many other sources of conflict, such as disputes over limited resources. Ongoing conflicts in Iraq and Afghanistan may have religious origins, which include values conflicts. Conflicts are over personal beliefs and deeply held values. Values Useful approachExampleExplanationConflict Type docsity.com