MANA 3319-CHAPTER 3- 2024/2025 WITH 100% ACCURATE SOLUTIONS, Exams of Nursing

Download MANA 3319-CHAPTER 3- 2024/2025 WITH 100% ACCURATE SOLUTIONS and more Exams Nursing in PDF only on Docsity!

MANA 3319-CHAPTER 3- 2024/

WITH 100% ACCURATE SOLUTIONS

What is the usual state of affairs in managerial decision making? - Precise Answer ✔✔E. Lack of structure Fergie is the owner of a health food shop and must decide on next week's work schedule for his employees. This is an example of a - Precise Answer ✔✔B. programmed decision. If a manager faces a programmed decision, that means - Precise Answer ✔✔A. a clear structure or procedure exists for arriving at the right decision. Risk exists when the probability of an action being successful is less than _____ percent and losses may be higher than gains. - Precise Answer ✔✔E. 100 When a manager must consider opposing pressures from different sources, the manager faces _____. - Precise Answer ✔✔B. conflict Angus has been going through a decision-making process. He diagnosed a problem with the shipping service his company used, identified alternative shipping services, evaluated those companies, made a choice, and implemented it. Which of the following statements is an accurate

description of Angus's decision-making process? - Precise Answer ✔✔B. Angus now needs to evaluate the decision he made. Leila has identified a problem that consists of a gap between what her company is doing now and what it can do to create a more profitable future. The "problem" that Leila has identified is also a(n) - Precise Answer ✔✔A. opportunity. Eliana, the manager of a retail store, needs a fast solution when an employee asked for a day off during the busiest shopping week of the year. A _____ solution will be most helpful to Eliana in this situation. - Precise Answer ✔✔B. ready-made When choosing a phone plan, Max decides on the first option that meets the company's requirements rather than investigating all available options. This is an example of _____. - Precise Answer ✔✔D. satisficing In the decision-making process, _____ means achieving the best possible balance among several goals. - Precise Answer ✔✔C. optimizing When decision makers carefully and conscientiously execute all six stages of decision making, the decision makers are said to have exercised ______. - Precise Answer ✔✔D. vigilance

_____ conflict is differences in perspectives or judgments about issues. - Precise Answer ✔✔Cognitive Which of the following statements about brainstorming is true? - Precise Answer ✔✔C. The group should generate as many ideas as possible. According to Simon's bounded rationality, which of the following factors prevents decision makers from being truly rational? - Precise Answer ✔✔E. People, including those in the same organization, have conflicting goals. Qing's employees have requested that he switch the office to flextime so that they can better manage their childcare and commuting schedules. Qing is reluctant to make a drastic change all at once, so he agrees to experiment with staggering the starting and ending times of the workday over a 90-minute period for three months. If, at the end of that time, productivity does not decline, he will consider implementing a more extreme version of flextime. What model of decision-making is Qing using? - Precise Answer ✔✔B. Incremental The _____ model of decision making occurs when people aren't sure of their goals, or disagree about the goals, and likewise are unsure of or in disagreement about what to do. - Precise Answer ✔✔D. garbage can During a crisis that involved a toxic spill, the executives of ABC Industrial were straightforward in sharing the bad news with the public and providing daily updates on the containment and cleanup process.

What is the likely long-lasting effect of this communication strategy? - Precise Answer ✔✔B. A gain of credibility for the company Which of the following is a new area in which business crises might occur? - Precise Answer ✔✔E. Information technology Which of the following is a characteristic of managerial decisions that contributes to the difficulty in making a decision? - Precise Answer ✔✔Conflict Which of the following decisions is likely to be a programmed decision?

• Precise Answer ✔✔D. Decisions regarding periodic reorders of inventory Which of the following decisions is likely to be a nonprogrammed decision? - Precise Answer ✔✔B. Decisions concerning diversification into new products and markets Important, difficult decisions that require creative approaches tend to be
• Precise Answer ✔✔D. nonprogrammed decisions. José is trying to decide how to diversify his company so that it produces a larger variety of products and competes in new markets. This is a(n) example of a _____ decision. - Precise Answer ✔✔D. nonprogrammed

cleaning staff. In this scenario, to try and solve the problem, the manager should have first tried to _____. - Precise Answer ✔✔C. identify the problem Once a solution to a problem is chosen, the next phase in the decision- making process involves _____. - Precise Answer ✔✔D. implementing the decision When a solution is specifically designed for a particular problem or set of problems, it is referred to as _____. - Precise Answer ✔✔E. a custom-made solution Alternative courses of action that can be implemented based on how the future unfolds are referred to as _____. - Precise Answer ✔✔B. contingency plans Alexia is the manager of Classy Clutches, a store that sells designer purses. Alexia knows that the economy greatly affects her business. Therefore, she is developing alternative courses of action for each of the four possible economic outcomes that may occur over the next four to six years. In this scenario, Alexia is _____. - Precise Answer ✔✔B. generating contingency plans _____ requires searching thoroughly for a complete range of alternatives, carefully assessing each alternative, comparing one to another, and then choosing or creating the very best. - Precise Answer ✔✔B. Maximizing

Erik needs to hire a new landscaping service to take care of the small garden outside his dental office. He knows what tasks he wants done and how much he is willing to pay per week, and he hires the first service that agrees to his terms. Such an action is referred to as _____. - Precise Answer ✔✔B. satisficing Greta, an administrative assistant in the print shop of a large company, orders office supplies biweekly; today she needs copier paper and ink cartridges. She looks at the office supply catalog and, because the consequences are not huge, quickly picks a selection for each product that is priced acceptably. In this scenario, Greta is using _____. - Precise Answer ✔✔C. satisficing Managers who optimize their decisions will attempt to - Precise Answer ✔✔E. achieve the best possible balance among several goals. Rita, a manager at Aldens Department Store, needed to purchase a new secure display case for the jewelry department. She wanted one that was high in quality and security, yet low in price. After evaluating the options, she chooses a case that is neither the highest quality available nor the lowest in price available, but has a good combination of attributes. In this case, Rita's choice best illustrates _____. - Precise Answer ✔✔C. optimizing The final phase in the decision-making process is _____. - Precise Answer ✔✔E. evaluating the decision