Management Revision Exam 4: Multiple Choice Questions and Answers, Exams of Advanced Education

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MANAGEMENT REVISION EXAM 4

Which of the following is NOT a characteristic behavior of the Type A personality? - Showing up late for work Bureaucratic control differs from clan control in that bureaucratic control: - Emphasizes hierarchy and authority _______________gives employees the right to buy shares at a future date at a fixed price. - A stock option The implications of bottom-up change include all of the following EXCEPT: - Bottom-up change requires the approval and close oversight of top-level managers. A(n) ___________ strategy engages people in a collaborative process of identifying values, assumptions, and goals from which support for change will naturally emerge. - Shared power The _______is the most common method of assessment in the selection process. - Face-to-face interview A_______is a change agent who takes leadership responsibility for changing the existing pattern of behavior of another person or social system. - Change leader Which of the following statements does NOT accurately describe how human resource management should be approached in modern organizations? - People should be viewed as costs to be reduced. The four steps of the control process are: establish objectives and standards;_________; compare results with objectives and standards, and________. - Measure actual performance; take corrective action as needed Which of the following is an example of off-the-job training methods? - Management develoment A job analysis provides information that can be used to develop or update job descriptions and job specifications. - True Which of the following is true of a project team? - Project teams are temporary and disband once the task is completed Which of the following health problems can be influenced by stress? - all of these can be influenced by stress

The goal of human resource management is to_________. - enhance organizational performance through the effective utilization of people External forces for change in contemporary organizations include all of the following EXCEPT: - Organizational culture Work factors that can cause stress include _________. - All of the above The use of bona fide occupational qualifications based on _______is not allowed under any circumstances - race __________is the process of formally assessing the work accomplishments and providing feedback to an employee. - Performance appraisal ___________include non-monetary forms of compensation that are intended to improve the work and personal lives of employees - Employee benefits packages _________is a form of coaching in which early-career employees are formally assigned as proteges to senior persons. - Mentoring _______ takes steps to best align the organization with anticipated future challenges. - Planned change A manager who shares power with other people, acts in a participative manner during decision making, and uses group process effectively in the attempt to accomplish change is using a(n)____change strategy - Normative-reeducative The purpose of controlling is to _____. - Make sure plans are achieved and that actual performance meets or surpasses objectives. Which of the following best describes Bureaucratic control? - It involves the use of authority, policies, procedures, job descriptions, budgets, and day-to-day supervision to make sure that people act in harmony with organizational interests. _______occurs when the initiatives for change come from any and all parts of the organization, not just top management. - Bottom-up change Which of the following is true of bureaucracy? - It is a vertical structure with promotion based on competency ______is often viewed as something that must be overcome in order for change to be successful. - Resistance to change _____plans involve employees in ownership through the purchase of stock in the companies that employ them. - Employee stock ownership

Which of the following is a method of internal recruitment? - Managers' recommendations HRM specialists within organizations deal with______. - Employee relations The________ of a selection technique refers to the consistency of results provided by the selection device. - reliability _______ are groups of individuals with a unique pattern of values and philosophy that is not inconsistent with the organizations dominant values and philosophy. - Subcultures _______is a set of activities designed to attract a qualified pool of job applicants to an organization. - Recruitment