Medi-Cal Peer Support Specialist Exam New 2024 Version with All Questions, Exams of Nursing

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Medi-Cal Peer Support Specialist Exam New 2024 Version

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What best describes a peer who provides recovery support? ---------- Correct Answer --- -------- An individual with lived experience with a mental illness and/or addiction to alcool and/or other drugs who has completed formal training to provide support to peers in recovery. A Peer Support Specialist is meeting with a consumer's care team to discuss the consumer's failure to follow-through on their treatment goals. What action would the Peer Support Specialist take to support the consumer? ---------- Correct Answer ----------- Ask each member of the care team what they have been doing to help the consumer achieve their goals. A group of health and care staff who are members of different organizations and professions, that work together to make decisions regarding the treatment of individual clients and service users. What do you call the type of group described? ---------- Correct Answer ----------- **A. Multidisciplinary Team B. Advisory Group C. Crisis Team D. Medical Consultation Team A general approach to listening that helps you gain more information, improve your understanding of other points of view, and work cooperatively with others. What is this called? ---------- Correct Answer ----------- Active Listening Which of the following is the acronym that stands for the actions you should take when trying to resolve a conflict? ---------- Correct Answer ----------- A. MDT **B. CALM C. CPS D. HIPPA WRAP is a self-designed prevention and wellness process that anyone can use to get well, stay well and make their life the way they want it to be. The acronym WRAP stands for: --------- Correct Answer ----------- Wellness Recovery Action Plan What are two key components of a person-centered pre-crisis plan? --------- Correct Answer ----------- A wellness toolbox and list of known potential stressors. A consumer tells a Peer Support Specialist that they are struggling to create a plan for managing future behavioral health crises. What action would the Peer Support Specialist take to support the consumer? --------- Correct Answer ----------- Work with the consumer to come up with a plan together.

A psychiatric or mental health advance directive (PAD) is a legal tool that... --------- Correct Answer ----------- allows a person with mental health condition to state their preferences for treatment in advance of a crisis. Which of the following is NOT a harm reduction strategy? ---------- Correct Answer ------- ---- Low-barrier access to medication, therapy, counseling, groups, and other services A consumer with a history of depression tells the Peer Support Specialist they are starting to experience symptoms of an oncoming depressive episode. What action would the Peer Support Specialist take to support the consumer? ---------- Correct Answer ----------- Ask the consumer to think about what may be causing them to feel that way. One major role of peer recovery support is to: ---------- Correct Answer ----------- Serve as an advocate A benefit of sharing your recovery story is to: ---------- Correct Answer ----------- Support change, and show recovery is possible A consumer explains that it is taboo for someone to share their struggles with family members in their culture. How would the Peer Support Specialist support the consumer? ---------- Correct Answer ----------- Roleplay or act out with the consumer ways the consumer can raise the topic with loved ones. A consumer tells a Peer Support Specialist that they are struggling to create a plan for managing future behavioral health crises. What action would the Peer Support Specialist take to support the consumer? ---------- Correct Answer ----------- Help the consumer come up with a plan together. When you are developing a recovery/wellness plan you should include: ---------- Correct Answer ----------- Short term and long term goals Peer support is not ---------- Correct Answer ----------- Judgmental An example of a recovery-oriented approach is? ---------- Correct Answer ----------- Focusing on wellness, ability and choice When you are using motivational Interviewing as a peer support technique you should. - --------- Correct Answer ----------- Listen, support, and promote self-efficacy. You reduce relationship rapport with a peer by: ---------- Correct Answer ----------- Being unaware of your power

During a staff meeting, you might hear a staff member refer to a member as "crazy" and then laughs about it. How would you respond? ---------- Correct Answer ----------- Respectfully challenge the comment and use it as a teachable moment What are 2 common problems related to substance abuse? ---------- Correct Answer ----- ------ Health and Safety What are 3 components of problem solving? ---------- Correct Answer ----------- Defining the problem, exploring alternative solutions, making plans to change A federal law which ensures privacy and confidentiality for persons receiving healthcare services. What is the name of the federal law described? ---------- Correct Answer -------- --- Health Insurance Portability and Accountability Act What is it called when a MediCal Peer Support Specialist has a personal and professional relationship with someone? ---------- Correct Answer ----------- Conflict of Interest What is the goal of the harm reduction model for substance use challenges? ---------- Correct Answer ----------- Decreased overdose risk and improved access to systems of care. A consumer expressed feeling overwhelmed with the requirements of their probation officer and service providers. How can a Peer Support Specialist assist the consumer with navigating the expectations? ---------- Correct Answer ----------- Help the consumer arrange a meeting with both parties to discuss their viewpoint. A consumer is frustrated because several different service providers are not communicating well when it comes to their care. How can the Peer Support Specialist support this consumer? ---------- Correct Answer ----------- Encourage the consumer to request a team meeting so all staff can connect. What is "person-first" language? ---------- Correct Answer ----------- Language that reduces stigma and Language that is empowering A consumer has been spending the last few weeks joking around and not taking group seriously. How would the Peer Support Specialist support the consumer? ---------- Correct Answer ----------- Continue to stay focused on the consumer's recovery goals. Stigma can be clearly defined as: ---------- Correct Answer ----------- The experience of being deeply discredited due to one's undesired differentness. SAHMSA's Guiding Principles of Recovery include all of the following except: ---------- Correct Answer ----------- A. Recovery occurs via many pathways. B. Recovery is holistic. C. Recovery is supported through relationships and social networks.

***D. Recovery is supported by not addressing trauma. Why should you incorporate trauma-informed care? ---------- Correct Answer ----------- Many people in recovery have a history of trauma in their lives. How would you best describe a person with co-occurring disorders? ---------- Correct Answer ----------- A person living with both mental illness and substance use disorders. The values of the Medi-Cal Code of Ethics for Peer Support Specialists in California include all of the following except. ---------- Correct Answer ----------- A. Hope B. Authenticity **C. Licensure D. Integrity A consumer tells a Peer Support Specialist that they have a lot of situational stress that is not a result of their diagnosis. What action would the Peer Support Specialist take in supporting the consumer? ---------- Correct Answer ----------- Assist the consumer in developing a wellness plan to address their concerns. What is the difference between ethics and values? ---------- Correct Answer ----------- Values are what an individual thinks to be true and ethics are guidelines or rules that are set for a society or an organization. A Medi-Cal Peer Support Specialist is working with a consumer with severe mental illness who has been in inpatient treatment for several months. Prior to a treatment team meeting, the consumer says to the Medi-Cal Peer Support Specialist, "I don't know why I'm even going. They are just going to keep me here anyway." Which action would the Peer Support Specialist take to encourage self-advocacy? ---------- Correct Answer ----------- Assist the consumer during the treatment team meeting by directly advocating on the consumer's behalf with team members. A consumer comes to you and says they were not hired at a job because of their disability. What actions should the Medi-Cal Peer Support Specialist take? ---------- Correct Answer ----------- Educate the consumer on State Disability Laws before speaking to the business. What are SAMHSA's four major dimensions of recovery? ---------- Correct Answer -------- --- Health, Home, Purpose, and Community A consumer wants to use their experience with managing their mental illness to help others. How can the Peer Support Specialist help the consumer to accomplish this goal? ---------- Correct Answer ----------- Assist the consumer by providing encouragement, direction, and support of their advocacy

The process of transferring an individual from one provider to another, prior to discharge, which includes face-to-face meeting(s) with an individual, and which coordinates the transfer of responsibility for the individual's ongoing care and continuing treatment and services is called: ---------- Correct Answer ----------- warm hand-off You tell a peer, "You mentioned that you are not sure where you're going to live tomorrow. Can you tell me more about what kind of support group you would like to sign-up for?" This is an example of. ---------- Correct Answer ----------- Clarifying What are the 10 guiding principles of recovery? --------- Correct Answer ---------- 1.Person driven 2many pathways 3holistic 4peer support, 5relational 6culture 7address trauma, 8strengths/responsibility, 9 respect, 10Hope. Many correct answer on the exam start with what we do in our role such as: --------- Correct Answer ---------- Help Assist Encourage PSS never advice on less.... --------- Correct Answer ---------- it is to speak with the doctor PSS only educate on? --------- Correct Answer ---------- American with disability laws What is the working definition of Recovery from mental disorders, and/or substance use disorders? --------- Correct Answer ---------- A process of changed through which in individuals improve their health and wellness, live a self directed life and strive to reach their full potential. What are the stages of recovery? --------- Correct Answer ---------- Withdrawal early abstinence "honeymoon" protracted abstinence "the wall " adjustment, 120-180 days and resolution

Through the Recovery Support Strategic Initiative, SAMHSA's has delineated what FOUR major dimensions that support a life in recovery? --------- Correct Answer ---------- 1.Health

2. Home 3.Purpose
3. Community What is ambivalence? --------- Correct Answer ---------- The state of having mixed feelings or contradictory ideas about something. The uncertainty and hesitation about fully committing to sobriety. What does ADA stand for and what year was it passed? --------- Correct Answer ---------- Americans with Disabilities Act of 1990 What is motivational interviewing? --------- Correct Answer ---------- a client-centered, directive method for enhancing intrinsic motivation to change by exploring and resolving ambivalence What is cognitive behavioral therapy CBT? --------- Correct Answer ---------- Cognitive Behavioral Therapy is a psycho-social intervention that aims to reduce symptoms of various mental health conditions, primarily depression and anxiety disorders. Cognitive behavioral therapy is one of the most effective means of treatment for substance abuse and co-occurring mental health disorders. What is the addictive process? --------- Correct Answer ---------- Introductory Phase Maintenance phase Disenchantment phase Disaster phase What is dialectic behavioral therapy DBT? --------- Correct Answer ---------- Dialectical behavior therapy is an evidence-based psychotherapy that began with efforts to treat personality disorders and interpersonal conflicts. Evidence suggests that DBT can be useful in treating mood disorders and suicidal ideation, as well as for changing behavioral patterns such as self-harm and substance use. What are recovery management skills? --------- Correct Answer ---------- Personal life skills after treatment:After treatment, individuals must learn to develop personal life skills, such as communication, empathy, and interpersonal skills. These skills are important for repairing past relationships, maintaining past relationships, and developing new relationships. What is a person centered service? --------- Correct Answer ---------- Peer support services are always directed by the person participating in services A consumer is strongly faith, based and looking for relative support groups how could the peer support specialist use this information to enhance their recovery? ---------

A family member son has been in and out of treatment centers due to their substance use challenges. The family feels like they have tried everything to help the son, but still feels lost hopeless and frustrated. How can the peer support specialist support the family? --------- Correct Answer ---------- Provide linkage in connecting the family to local south health support groups What are the 5 stages of change? --------- Correct Answer ---------- Prepare Conchas Para Alicia Maria 1.Pre-contemplation 2.Contemplation 3.Preparation 4.Action 5.Maintenance Prepare Conchas Para Alicia Maria --------- Correct Answer ---------- 1.Pre-contemplation 2.Contemplation 3.Preparation 4.Action 5.Maintenance A consumer is considering re-entering the workforce, but is hesitant that they will be unable to keep their job. What motivational interviewing technique would you apply to explore the consumers ambivalence? --------- Correct Answer ---------- Exploring pros and cons Use active listening skills, and or motivational interviewing techniques to identify and understand the individuals unique needs A mobile treatment team has been out reaching with an individual that is homeless and feels there is a need for medical and mental health treatment. The individual is considering in participating in their services, but is unsure whether to continue how can a peer support specialist assist the treatment team in having the consumer engage? ---- ----- Correct Answer ---------- Share relevant lived experiences while exploring options with treatment team that the individual is willing to try What is cultural humility? --------- Correct Answer ---------- And be able to interact sensitively, auntie effectively with people of other cultures and backgrounds work effectively with individuals from diverse backgrounds, being respectful and responsive to their cultural beliefs and practices Consumer describes their friends as junkies what person in Center language could be used to replace junkie --------- Correct Answer ---------- Person with substance use challenge A peer support specialist is presenting to a multicultural group to educate them about personal first language choices. They prepared the presentation by having various

trance laded versions to accommodate a non-English speakers. How is a peer support specialist, showcasing, cultural competence? --------- Correct Answer ---------- Practicing cultural sensitivity, and how it can influence communication What does ACES stand for? --------- Correct Answer ---------- Adverse Childhood Experiences RECOVERY Stages sentence to remember stages --------- Correct Answer ---------- WEPA Withdrawal Early abstinence Protracted abstinence Adjustment and resolution A peer support specialist notices a consumer has started cutting again to release pressure. How can the peer support specialist apply trauma informed care? --------- Correct Answer ---------- Recognizing risk indicators and signs of distress while facilitating support A peer support specialist approaches a new member who is covered in bruises and starts inquiring about receiving services from their program. Once the peer support specialist makes a consumer more comfortable they ask. What happened to you and how can I support? What practice did the peer support specialist apply? --------- Correct Answer ---------- Trauma informed care What is recovery dialogue? --------- Correct Answer ---------- Designed to help a person, achieve self awareness and increase their self-confidence A member of the group is seeking community based activities to join where is unsure on what first steps to take how can the peer support specialist support the group members? --------- Correct Answer ---------- Encourage other members to share their experiences, exploring options in joining a community based activities A member from the group is returning to college and struggling in performing basic computer skills. A peer support specialist shares their experience in returning to college and provide instructions on how to improve basic computer skills needed for class. What concept is being performed to help the consumer --------- Correct Answer ---------- Apply instructional strategies and materials that reflect the need of the target audience How can a peer specialist help consumer increase our social networks? --------- Correct Answer ---------- Explorer various community-based organizations that match their own interest and encourage them to join

peer support specialist support the consumer? --------- Correct Answer ---------- Explore new coping strategies to manage stress What are the different conflict management styles? --------- Correct Answer ---------- avoidance, accommodation, competition, compromise, collaboration A consumer waits for their employment appointment, but becomes agitated because they are waiting longer than expected. How can the peer support specialist support the consumer? --------- Correct Answer ---------- Provide them with de-escalation techniques, such as taking a walk deep breath's are redirecting until their appointment starts A peer support specialist notices that the case manager has been miss using their work hours for on Peer services. The PSS becomes aware of this, and feels like they have more to offer. How can the peer support specialist resolve this conflict? --------- Correct Answer ---------- Practice, self advocacy, and address I issued to an immediate supervisor What is a unique duty that a Peer Specialist can perform? --------- Correct Answer -------- -- Sharing your recovery story A consumers expressing anxiety symptoms when trying to join a group, how could the Peer Specialist peer support specialist support the consumer? --------- Correct Answer -- -------- Sharing lived experiences with coping skills in group settings, while offering to accompany them Recovery stages sentence to remember stages --------- Correct Answer ---------- WEPA Withdrawal Early abstinence Protracted abstinence Adjustment and resolution A consumer experience, a traumatic car accident, which increased their anxiety symptoms. He wants to seek support from others, but still has difficulty opening up. How can the peer support specialist support the consumer? --------- Correct Answer ---------- Self disclose relevant lived experiences that closely resembles the peer's situation. What is a person centered service? --------- Correct Answer ---------- Peer support services are always directed by the person participating in services A consumer is strongly faith-based and looking for relevant support groups. How could the peer support specialist use this information to enhance their recovery? ---------

Correct Answer ---------- Explore local faith based support groups that closely resemble the consumers values and believes A consumer recently moved into a new room and board expressed concerns of relapse due to their roommate, engaging in maladaptive coping mechanisms the consumer fears that the urges may be too strong to resist and risk the recovery. How can the peer support specialist support the consumer? --------- Correct Answer ---------- Assist the consumer in brainstorming solutions to help them assist the recovery I knew consumer has fear of returning to work due to past negative employment experiences. How can a peer support specialist support the consumer income biting the sigma? --------- Correct Answer ---------- Educate the consumer to recognize injustices in the workplace and provide advocacy skill building to facilitate change What is the core value from NAPS guidelines that focus on empowering a consumer skills, gifts and talents they can use to better their own life? --------- Correct Answer ------ ---- Strength based What are the stages of recovery? --------- Correct Answer ---------- Withdrawal early abstinence "honeymoon" protracted abstinence "the wall " adjustment, and resolution A consumer received a letter stating that their housing application was denied. They feel that they may be a victim of discrimination. How can the peer support specialist support the consumer --------- Correct Answer ---------- Educate consumer on the American Disabilities Act about their rights and how to address the possible breach. What is cultural humility? --------- Correct Answer ---------- Be able to interact, sensitively, and effectively with people of other cultures and backgrounds Consumer describe their friends, has junkies what person in Center language could be used to replace junkie --------- Correct Answer ---------- Person with substance use challenge A peer support specialist and presenting to a multicultural group to educate them about personal first language choices. They prepare the presentation by having various translated versions to accommodate a non-English speakers. How is a peer support specialist, showcasing, cultural competence? --------- Correct Answer ---------- Practicing cultural sensitivity, and how it can influence communication What does ACE's stand for? --------- Correct Answer ---------- Adverse childhood experiences

A consumer wants to use her experience with managing their mental illness to help others. How can the peer support specialist help the consumer to accomplish the school? --------- Correct Answer ---------- Assist the consumer by providing encouragement, direction, and support for their advocacy desires What is one primary duty of a peer support specialist in assisting a consumer in the community? --------- Correct Answer ---------- Helping a consumer access a local mental health plan A consumer has missed appointments and is not taking Peer sessions seriously how would the peer support specialist support the consumer? --------- Correct Answer ---------

• Stay focused on the consumers recovery goals by confirming what the consumer wants to accomplish What are two key components of a person center pre-crisis plan? --------- Correct Answer ---------- A list of known potential stressors, and a list of skills and strategies for keeping ourselves well A consumer would like to attend the NAMI walk, but has anxiety about .They believe there anxiety would not be an issue. If their peer support specialist could attend what action with a peer support specialist take.? --------- Correct Answer ---------- Participate in the activity as requested by the consumer A peer support specialist is meeting with the consumers treatment team to discuss the consumers failure to follow through on their treatment goals. What action with a peer support specialist take to support the consumer? --------- Correct Answer ---------- Provide the team with an update on what steps the consumer has taken since the last team meeting A consumer, with a history of auditory hallucinations tells a peer support specialist. They are starting to experience symptoms. What action with a peer support specialist take to support the consumer? --------- Correct Answer ---------- Advising consumer to speak to the psychiatrist A consumer explains that it is taboo for someone to talk about mental illness in their culture. How would the peer support specialist support the consumer? --------- Correct Answer ---------- Role-play or act out with the consumer ways the consumer can raise a topic with their family A consumer tells a peer support specialist that they are planning to skip taking medication's for the week because they're going on vacation and don't want to deal with the side effects. What action with the peer support specialist take to support the consumer? --------- Correct Answer ---------- Suggest the consumer talk to the medication, prescriber before deciding what to do for the vacation

A consumer tells the peer support specialist that their doctor told him to stop drinking alcohol, but they really don't want to even though it doesn't help their depression, long- term what action with a peer support specialist take to support the consumer? --------- Correct Answer ---------- Help the consumer to write out a list of what they like about drinking alcohol and what they don't like about drinking alcohol What is the addictive process? --------- Correct Answer ---------- Introductory Phase Maintenance phase Disenchantment phase Disaster phase The consumer tells the peer support specialist that they don't know how hard it is to deal with mental illness, and that they can't possibly understand what they are going through. What action would the peer support specialist take to support the consumer? --------- Correct Answer ---------- I agree with the consumer tell them everybody's experience is different and ask them to describe their experience A consumer asked the peer support specialist to tell them about the drugs they have used and what they did to get their drugs. What action with a peer support specialist take to support the consumer? --------- Correct Answer ---------- Ask the consumer, how will knowing this information help them in the recovery process The consumer tells the peer support specialist that they don't trust their therapist, and would rather just speak to the peer support specialist. What action with the peer support specialist take to support the consumer.? --------- Correct Answer ---------- Help the consumer come up with a plan to talk to the therapist about developing trust What is External Stigma? --------- Correct Answer ---------- the negative attitudes, beliefs, and practices that are directed toward us by others. What is internal stigma? --------- Correct Answer ---------- is what happens when we start to believe the negative attitudes, beliefs, and practices and it becomes part of how we see ourselves. What is medicated assisted recovery MAT? --------- Correct Answer ---------- Is used to treat substance use Sentence to remember the addictive process --------- Correct Answer ---------- Introduce Maria to Disney Disaster What are the 8 dimensions of wellness? --------- Correct Answer ---------- 1. physical wellness

2. emotional wellness
3. intellectual wellness

Disney Disaster What is a strength-based approach? --------- Correct Answer ---------- It has its foundation on social work and builds up on the client strengths specifically seen the clients as resourceful and resilient, when they are in adverse conditions. A unique characteristic is that it is client led and is centered on outcomes, using an individual's future set of strengths. It is about getting people to affect change within themselves. What is the role of a peer support specialist in the recovery model? --------- Correct Answer ---------- The role of the PSS is to help the consumer move along a pathway away from dependency upon others and agencies towards independence What are the benefits medical model? --------- Correct Answer ---------- Clients are provided treatment options. The choices are focused on reducing symptoms of the illness. The medical model starts with diagnosed illness, and the intent is to reduce the negative impact of the symptoms Both recovery and Medical models can coexist and work and a complementary fashion What is HOPE? --------- Correct Answer ---------- Recovery begins with a positive vision of the future It is defined as believing something better is possible What is SAMHSA's Working definition of Recovery? --------- Correct Answer ---------- a process of change through which individuals improve their health and wellness, live a self-directed life, and strive to reach their full potential What best describes a Peer Support Specialist? --------- Correct Answer ----------- A person who has personally experienced and is in recovery from mental health or substance use issues, or who is the family member or parent of someone with mental health or substance use issues, and has formal training to support others in recovery. You REDUCE relationship rapport with someone you are supporting by: --------- Correct Answer ----------- Being unaware of your power A benefit of sharing your recovery story is to: --------- Correct Answer ----------- Support change, and show recovery is possible Someone tells a Peer Support Specialist that they have a lot of situational stress that is not a result of their diagnosis. What action would the Peer Support Specialist take in supporting the consumer? --------- Correct Answer ----------- Assist the consumer in developing a wellness plan to address their concerns.

A consumer would like to support a neighborhood rally but has anxiety about attending. They believe their anxiety would not be an issue if they are accompanied by their Peer Support Specialist. What action would the Peer Support Specialist take? --------- Correct Answer ----------- Participate in the activity as requested by the consumer, if it is part of Peer's job. In optimal recovery planning... --------- Correct Answer ----------- People discover and write down their goals and dreams. A consumer tells a Peer Support Specialist they want to make friends but does not know how. What action would the Peer Support Specialist take to support the consumer? --------- Correct Answer ----------- Refer them to the self-help support groups which best fit their needs. How would a Family Peer Support Specialist begin to assist a family in identifying informal supports to plan for wellness? --------- Correct Answer ----------- Ask the family who they talk to when they need help What is a strategy for validating the experiences of parents? --------- Correct Answer ----- ------ Actively listen as the parents share their experience How should the Family Peer Support Specialist connect parents to other parents with similar concerns? --------- Correct Answer ----------- Invite the parent to an educational event or support group so they can meet other parents An example of a recovery-oriented approach is... --------- Correct Answer ----------- Focusing on wellness, ability and choice What are the basic five stages in the recovery process? --------- Correct Answer ----------- Pre-contemplation, Contemplation, Preparation, Action, Maintenance What is helpful at the Pre-contemplation stage? --------- Correct Answer ----------- Express caring, concern and desire for the person to have their best life What is helpful at the Action stage? --------- Correct Answer ----------- Help them carry out their plan, provide praise and reinforcement, and continue to be a source of moral support. What is recovery, according to the Substance Abuse Mental Health Services Administration (SAMHSA)? --------- Correct Answer ----------- A process of change through which individuals improve their health and wellness, live a self-directed life, and strive to reach their full potential. What are the four dimensions that support recovery, according to SAMHSA? --------- Correct Answer ----------- Health, home, purpose, and community