Download Medical Assistant Knowledge Assessment and more Exams Nursing in PDF only on Docsity! CMA BASELINE complete questions and answers test An MA drops an instrument on the floor while setting up a sterile tray for a procedure. He picks the instrument up and places it back in the sterile field. A few days after the procedure, the patient calls the office with concerns about infection and redness surrounding the procedure site. Which of the following torts has the MA committed? a) abandonment b) negligence c) battery d) defamation - >>>b) negligence Which of the following dictates the operations of physical office clinical laboratories? - >>>Centers for Medicare and Medicaid Services **** an MA is preparing a patient for a sigmoidoscopy exam. In which of the following positions should the assistant place the patient for this procedure? - >>>Left Lateral position (removal of part of colon) Which of the following supplies are required for proper hand-washing techniques? - >>>paper towels prior to running an EKG, which is the final step to ensure tracing is clear? - >>>Double check electrode attachment which letter formats uses indented paragraphs? - >>>a semi-block letter A MA calls a patient to obtain a specimen. which action comes first? - >>>identify the patient which is a standard PPE percaution - >>>Masks which fasting blood sugar lab results are abnormal? - >>>101 for a non diabetic (70-100 mg/dL for normal fasting) According to the Controlled Substances act, which is true regarding controlled substances in the office? - >>>controlled meds should be stored in a locked cabinet which is the correct spacing between allergens for scratch allergy test? - >>>1 1/2 to 2 inches which of these cardiac procedures are in MA scope? - >>>Holter Monitor application which of these can the ma use to identify the patient - >>>ask patient to state full name and DOB patient weighs 72 kg what is this in pounds - >>>158.4 (2.2 lbs. = 1 kg) (image) which of these artifc\acts does tracing show - >>>wandering baseline which is best method for gathering additional details from patient regarding chief complaint - >>>ask open ended questions patient has home displcement after a hurricane- where should they refer? - >>>American Red Cross Overwhelming experiences often cause which condition? - >>>PTSD which of these is within MA scope of practice? - >>>providing first aid A medical assistant is preparing a patient to have a mole excised. Which of the following actions should the assistant take? - >>>Cleanse the site with surgical soap and an antiseptic. A medical assistant is speaking with a patient about their social history and the assistant notices the patient is fidgeting and appears anxious. Which of the following nonverbal communication styles is the patient exhibiting? - >>>Passive communication A patient's insurance company calls the office to obtain additional information regarding a recently submitted claim. Which of the following regulations allows the office to release this information to an insurance company without a written authorization? - >>>The HIPAA Privacy Rule A medical assistant is performing an EKG on a patient. Which of the following describes the appropriate placement of the electrodes? - >>>Tabs downward on the arm A medical assistant needs to draw a blood glucose level on a patient. Which of the following tubes should they use? - >>>Gray top tube Which of the following statements describes the doctrine of professional discretion? - >>>When a patient requests a copy of their medical records, the provider may choose not to disclose all of the patient information. A medical assistant is preparing to complete an 837P/CMS-1500 claim form. Which of the following components of the form identifies the practitioner who provided the submitted services? - >>>National provider identifier (NPI) A medical assistant is preparing to apply a transdermal patch for a patient. Which of the following is the correct method? - >>>Apply the patch directly to the skin to maintain effectiveness. A medical assistant is labeling a blood sample for anemia. Which of the following tests should the assistant label on the requisition form? - >>>STAT-CRIT hematocrit A medical assistant has acquired a preauthorization for a patient's referral to a specialist. Which of the following is a reason for the insurer to deny the claim submitted by the specialist? - >>>The specialist provided the service after the expiration date of the preauthorization. A medical assistant is sorting mail and is not sure where a particular piece of mail should go. Which of the following steps should the assistant take? - >>>Ask the office manager or provider how to distribute the item. A medical assistant is replacing a sharps container in an examination room and receives a small laceration on their arm from the plastic lid. Which of the following types of documentation should the assistant complete as a result of this incident? - >>>Incident report A medical assistant is measuring a patient's oxygen saturation with a pulse oximeter. Which of the following actions should the assistant take? - >>>Check capillary refill in the patient's finger. If an EKG tracing has an upward and downward movement of the waveform, which of the following types of artifacts is indicated? - >>>Wandering baseline Which of the following forms of health information exchange (HIE) does the Office of the National Coordinator for Health Information Technology (ONC) promote in order to provide patients the ability to control the use of their health information? - >>>Consumer-mediated exchange A medical assistant is collecting data from a patient who is experiencing heatstroke. Which of the following manifestations should the assistant expect to find? - >>>Hot skin A medical assistant is preparing hemostats for sterilization after an invasive procedure. Which of the following techniques should the assistant use? - >>>Autoclave A medical assistant has a blood pressure cuff inflated and partially opens the valve to deflate as they listen with a stethoscope. When should they read the diastolic pressure? - >>>When the sound disappears A medical assistant is reviewing the list of medications a patient reports they are currently taking. The assistant should recognize that which of the following medications is available in sublingual form? - >>>Nitroglycerin When obtaining a rectal temperature from an infant, which of the following describes how far a medical assistant should insert the probe? - >>>The thermometer should be inserted ½ inch into the rectum. A medical assistant is composing business correspondence using the simplified letter style.Which of the following features should the assistant use? - >>>Center aligned dateline and salutation A medical assistant has just completed a successful blood draw. Which of the following information should they record on the labels of the venipuncture tubes prior to transport? - >>>Initials of collector and the time collected Which of the following types of allergy testing involves applying an allergen to the skin to help detect delayed allergic reactions? - >>>Patch testing A medical assistant is airing a provider with a colposcopy procedure. In which of the following positions should the assistant place the patient? - >>>Lithotomy position In which of the following positions should a medical assistant place an 18-month-old patient when administering ear drops to the right ear? - >>>Right ear facing up with the earlobe pulled down and back Which of the following can prevent a patient from comprehending an informed consent? - >>>Language barrier A medical assistant is preparing to perform venipuncture for a patient. According to order of draw, which of the following tubes should the assistant draw after obtaining blood cultures? - >>>Light blue Which of the following is a CLIA-waived laboratory test? - >>>Human chorionic gonadotropin (hCG) test In which of the following positions should a medical assistant place a patient when preparing to perform a 12-lead EKG in the office? - >>>supine A medical assistant is reviewing the medical history of a patient who regularly comes into contact with coal and wood dust. The assistant should recognize that this patient is at an increased risk for developing which of the following disorders? - >>>Emphysema Which of the following terms should a medical assistant use to tell a provider that a patient is having discomfort and difficulty with breathing? - >>>Dyspnea A medical assistant is preparing an 837P/CMS-1500 claim form for a patient treated for a burn injury. Which of the following information is required? - >>>Current procedural terminology code Which of the following aseptic techniques can be achieved using dry heat, moist heat, ultraviolet light, gas, chemicals, or ionizing radiation? - >>>Sterilization Which of the following statements describes the purpose of the right route as part of the rights of medication administration? - >>>Administering medication using the physical technique identified by the provider's written order A patient arrives at the provider's office with a laceration on their right forearm, and the provider determines the patient will need sutures. Which of the following supplies should the medical assistant hand to the provider? - >>>The needle holder with the suture attached A medical assistant is collecting a health history from a patient who exhibits moderate hearing loss. Which of the following actions should the assistant take? - >>>The assistant should face the patient and speak clearly. A patient comes to the clinic with dysuria, discharge from the penis, and pain in the lower abdomen. A medical assistant should recognize these as manifestations of which of the following disorders? - >>>Gonorrhea A medical assistant must provide which of the following community resources to a patient who states their partner bent their arm backwards until it broke? - >>>Domestic violence shelter A medical assistant is billing a patient's third-party payer for today's office visit. Which of the following documents does this require? - >>>An 837P/CMS-1500 claim form A medical assistant receives a denial of payment for a patient's cholecystectomy. The reason stated is "preauthorization required." If the provider deems this procedure emergent, which of the following actions should the assistant take? - >>>Submit an appeal for the denied claim. Which of the following preventative screenings are matched correctly with the age at which they should be initially completed? - >>>Colonoscopy, 45 years old Which of the following measurements would a medical assistant take during a routine well-child exam when determining if the child has microcephaly? - >>>Head circumference Which of the following techniques should a medical assistant use when bandaging a wound with a roller bandage? - >>>Wrap the wound from distal to proximal. A medical assistant is performing a drug test on a patient. The temperature of the urine sample should be within which of the following temperature ranges for the sample to be usable? - >>>32° to 38° C (90° to 100° F) A patient reports feeling depressed due to the recent loss of a partner. In which of the following five stages of the grief process does depression present itself? - >>>4th When assisting a patient from a different culture, which of the following should the medical assistant do to help the patient feel more comfortable in the medical office setting? - >>>Try to understand their beliefs about disease. Which of the following examples of patient coaching addresses disease prevention? - >>>Providing information on the importance of recommended vaccines A medical assistant has a provider order to draw blood for a lead level on an 18-month-old toddler. Which of the following sites should the assistant choose for the venipuncture? - >>>Superficial dorsal hand veins A medical assistant is removing sutures from a patient who has a laceration on their left lower leg. After setting up the sterile field, which of the following actions should the assistant take? - >>>Grasp and lift the knot away from the skin. Which of the following is an advantage of using an electronic practice management software for scheduling appointments? - >>>Ability to generate reports A medical assistant is using an alcohol-based hand sanitizer after patient contact. The hand sanitizer should contain at least what percentage of alcohol? - >>>60% Which of the following conditions involves an overload of iron in the body? - >>>Hemochromatosis A medical assistant is cleaning countertops and other surfaces after a surgical procedure. Which of the following disinfectants should the assistant use for this purpose? - >>>A 1:10 bleach and water solution The abbreviation PRN stands for which of the following? - >>>As needed Which of the following defines the process of sterilization? - >>>Killing all pathogenic organisms and spores Which of the following is the purpose of utilizing a clinical centrifuge? - >>>To separate a specimen into different components Which of the following diseases should a medical assistant recognize as mandatorily reportable to the state? - >>>Tuberculosis A provider wants to ensure that late patients do not impact the appointment schedule in a negative way so they request that three patients be scheduled at the top of each hour to be seen in the order in which they arrive. Which of the following types of scheduling does this describe? - >>>wave Which of the following actions should a medical assistant take when dealing with an angry patient? - >>>Allow the patient to talk through their anger. A patient informs a medical assistant that they get headaches when they read from a computer monitor. The assistant should enter this information into which of the following locations when using the SOAP approach to organizing medical records? - >>>Subjective Which of the following is considered an adverse reaction? - >>>Anaphylaxis When a medical assistant is performing a venipuncture procedure, which of the following is a preanalytical error that can affect the test results? - >>>Adjusting the order of draw Which of the following can result from the use of outdated or incorrect codes on a billing claim? - >>>Reduction of payer reimbursement A patient's ability to walk, groom themselves, bathe, and eat is evaluated by which of the following screenings? - >>>Functional status screening A medical assistant is using a butterfly needle set to obtain a blood sample from a vein in a patient's hand. Which of the following actions should the assistant take? - >>>Hold the needle by its wings. When obtaining a blood pressure reading, which of the following describes how high a medical assistant should inflate the cuff? - >>>To approximately 30 mm Hg above the previously measured brachial pulse reading A medical assistant is processing a referral to transition the care of a patient who has less than 6 months to live. To which of the following care facilities will the medical assistant refer the patient? - >>>Hospice care facility Which of the following pulmonary function tests involves measuring the oxygen saturation of a patient's blood by placing a probe on their finger? - >>>Pulse oximetry As the body processes medications, which of the following terms best represents absorption, distribution, metabolism, and excretion? - >>>Pharmacokinetics A patient who has an acute illness calls to schedule an appointment. According to best practices, which of the following time frames should the patient's appointment be scheduled for? - >>>The same day Which of the following does a Snellen chart measure? - >>>Visual acuity A medical assistant is preparing to print an after-visit summary for a patient. Which of the following direct identifiers should the assistant verify to protect the patient's protected health information (PHI)? - >>>Mailing address Which of the following is the normal setting for the standardization mark on an EKG? - >>>10 mm/mV Which of the following aseptic techniques using sound waves to vibrate and cleanse surgical instruments? - >>>Ultrasonic sanitization When performing surgical asepsis, which of the following steps should a medical assistant take to prevent contamination of the sterile field? - >>>Place all sterile items in the center of the sterile field. An adolescent is covered by two insurance policies held by their divorced parents. The parents have birthdays in May and August and have joint custody of the adolescent. Which of the following policies is the primary policy for the adolescent? - >>>The policy of the parent who has the earliest birth month A medical assistant is providing instructions to a patient who is hard of hearing. Which of the following positions should the assistant choose when speaking to the patient? - >>>Face the patient when speaking Which of the following examinations assess a patient's color perception and aids in detecting color blindness? - >>>Ishihara test When taking a patient's blood pressure, which of the following is the highest pressure level that occurs, as indicated by the first sound heard? - >>>Systolic pressure When performing venipuncture, which of the following is the correct order of draw? - >>>Green, lavender, gray Which of the following coaching recommendations should a medical assistant provide when educating a patient and their family on reducing the spread of infection? - >>>Routinely wash hands before and after meals.