Medical Office Procedures and Practices, Exams of Nursing

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All 2024 NCCT Medical Assistant EXAM QUESTIONS AND ANSWERS GRADED A Medical Assisting NCCT Medical Procedures NCCT Medical Assistant Practice Test NCCT Communication Review (for Medical Assistant) medical assistant ncct 3 The temperature take at the armpit is the ? {{Ans- B (axillary) The abbreviation for "nothing by mouth" is? {{Ans- A (NPO) The abbreviation for "as needed" is? {{Ans- A (prn) Which of these would be the best choice to administer an intradermal injection? {{Ans- B (Tuberculin syringe) The amount an insured patient pay toward claims each year before the insurance company will pay for medical treatment is known as the ? {{Ans- B (deductible) To ensure that the medical office has the supplies it needs, the medical assistant should establish a(n) ? {{Ans- D (all the answers are correct) A (reorder point) B (inventory control log) C (order quantity) Refer to illustration #5 and identify number 17? {{Ans- B (aorta) Refer to illustration #5 and identify number 18? {{Ans- B (Superior vena cava) Refer to illustration #1 and identify number 69? {{Ans- C (temporal) Refer to illustration #1 and identify number 70? {{Ans- C (scapula) Under the Peer Review Improvement Act of 1982, Peer Review Organizations are responsible for the review for appropriateness and necessity of putting a patient into the hospital by a process known as review {{Ans- B (admissions) Which one of the following is a decision based upon bioethics? {{Ans- C (the use of fetal tissue transplantation for research) A physician must have the patient's permission in writing to reveal any confidential information except for which one of the following? {{Ans- A (gunshot wound) Which of the following is a federal regulation that requires health care professionals to protect the privacy and confidentiality of patients' health information? {{Ans- D (HIPAA) The Internal Revenue Service issues a(n) to medical groups or solo practices for income tax purposes. {{Ans- B (federal tax identification number) A twelve month period selected for financial purposes is called a(n) year. {{Ans- A (fiscal) Each prescription for a controlled substance requires the physician's signature and a(n) registration number. {{Ans- A (DEA) When you have finished using a reagent, you should? {{Ans- C (discard it) When you make a solution, be sure you label and . {{Ans- A (date it) A drug that causes urination is called a . {{Ans- A (diuretic) A small adhesive patch or disc used for administration of drugs is called a(n) . {{Ans- A (transdermal system) A chronic disease in which the pancreas fails to secrete enough insulin is called? {{Ans- B (type 1 diabetes) The frequent passage of liquid stools is called? {{Ans- B (diarrhea) A microorganism that rarely causes disease is called a . {{Ans- A (non-pathogen) The most important initial step in the performance of a blood draw is? {{Ans- C (identifying the patient) Which of the following statements is false about blood drawing? {{Ans- B (It doesn't really matter which direction you lancet a finger) To determine the size of the needle remember that the higher the gauge number, the the needle. {{Ans- B (smaller) an office appointment calendar or book must record not only the name of the patient and the start time of appointment, but also indicate the ? {{Ans- duration of the appointment a 12 month period selected for financial purposes is called a year. {{Ans- fiscal each prescription for a controlled substance requires the physician signature and a registration number {{Ans- DEA determining whether a particular medical treatment i.e. surgery, tests will be covered under a patient's insurance policy contract involves a process known as ? {{Ans- pre-certification in the reception area of a medical practice, the computer screen must never be ? {{Ans- able to be viewed by patients the temperature taken in the armpit is the ? {{Ans- axillary temperature what is a break in the bone without penetration on the skin surface over the fracture site called? {{Ans- closed fracture the abbreviation for (three times a day) is ? {{Ans- TID the abbreviation for ( as needed ) is? {{Ans- PRN the abbreviation for (nothing by mouth) is? {{Ans- NPO which of these would be the best choice to administer and intradermal injection? a. insulin syringe b. Tuberculin syringe c. Hypothermic syringes d. A close injection system {{Ans- b. Tuberculin syringe nitroglycerin is used for the treatment of? {{Ans- angina pectoris or in English chest pain hydrocortisone is a drug used to suppress ? {{Ans- inflammation schedule 1 drugs include {{Ans- substances that have no accepted medical use and high potential for abuse a small adhesive patch or disk used for administration of drugs is called a? {{Ans- transdermal system ... {{Ans- b ... {{Ans- b ... {{Ans- b ... {{Ans- b ... {{Ans- d ... {{Ans- c ... {{Ans- b ... {{Ans- c ... {{Ans- c ... {{Ans- a ` {{Ans- c ... {{Ans- b ... {{Ans- b ... {{Ans- d ... {{Ans- a ... {{Ans- a ... {{Ans- d ... {{Ans- a ... {{Ans- c ... {{Ans- c ... {{Ans- a when preparing a blood smear from skin puncture, you should , the first drop of blood {{Ans - wipe away when performing any CLIA waived test, it is important to do which of the following? {{Ans- perform quality control testing with every new kit and routinelythereafter and ECG tracing measures the amount of voltage and the required for the voltage to travel through the heart {{Ans- time when there is no variation of R - R intervals in an ECG reading it is called ? {{Ans- absolutely regular when applying the lead apply the V1 lead ? {{Ans- on the fourth intercostal space right sternal border when the heart rhythm is abnormal is referred to as ? {{Ans- an arrhythmia oxygen can be administered to the patient by way of a _? {{Ans- catheter, cannula, tent how should a 24-hour urine specimen be stored during collection? {{Ans- in a refrigerator a positive urine dipstick for albumin in the patient has in his or her urine {{Ans- protein which urine dipstick test detects acetone in the urine? {{Ans- ketones which of the following stains classifies bacteria into gram-positive and gram-negative ? {{Ans- Gram which of the following areas should be swabbed when obtaining a specimen for a throat culture? {{Ans - back of the throat and tonsillar area NCCT Medical Assistant Practice Test {{Ans- NCCT Medical Assistant Practice Test patient information in a medical record {{Ans- Flow charts, progress notes, and narrative notation are all examples of UB-04 {{Ans- A physician has admitted an indigent patient to the hospital for shortness of breath. After reviewing the patient's medical record, the hospital coder codes the admission as 99223. Which of the following should the hospital coder use to submit this patient's charges? the physician {{Ans- Which of the following has ownership of a patient's medical records? pathology and lab {{Ans- When coding for a urine screen, under which of the following sections of the CPT is this service line found? AMA (American Medical Association) {{Ans- The medical office assistant is employed by a multiple physician doctor's office and a patient enters the office complaining of chest pain and passes out. A code was called and two physicians respond. While working on the patient, the two physicians get into an argument and subsequently end up in a fist fight. the patient dies. Who is the medical office assistant required to report this incident to? A neurologist seeing a patient on a consult {{Ans- When managing multiple incoming calls, the medical office assistant should handle which of the following calls first? Did the doctor say you needed to be seen today? {{Ans- A patient presents to the medical office stating the following: "I was previously seen for a physical exam and the EOB I received contained an error regarding my medical coverage. The doctor ordered blood screening for hypercholesterolemia, and I'm out of my blood pressure meds." Which of the following questions should the medical office assistant ask the patent first? CLIA {{Ans- Which of the following regulations set the minimum standards for medical laboratory practice and quality? certified {{Ans- A patient with diabetes has missed all scheduled appointments in the past 18 months. The physician requests that written notification be sent to the patient to make an appointment immediately. This letter should be sent the husband's insurance {{Ans- The medical office assistant is billing the insurance company of a 66- year-old woman who has Medicare and is covered under her husband's private insurance. Which of the following should be billed first? accounts receivable report {{Ans- A list of all account balances and the amounts owed to the medical practice at the end of the day is called an adjustment column {{Ans- When there is a professional discount awarded to a patient's account the medical office assistant should post the discount amount under the diagnostic procedure documents {{Ans- In which of the following medical record categories should the medical office assistant file a patient's electrocardiogram result? The father's {{Ans- Both parents of the patient have healthcare coverage through their employers. The father's birthday is December 10th and his policy has been in effect since 2007. The mother's birthday is also December 10th and her policy has been in effect since 2011. The child's birthday is April 24. Which of the following insurance plans is primary for the child using the birthday rule? appointment schedule {{Ans- From which of the following lists does a medical office assistant need to run an encounter report? The medical assistant is trying to print copies of patients records but is having trouble getting the documents to print. he has ruled out probles with the paper supply, printer cartridges and paper jams. The medical assistant should then check to determine if the {{Ans- Correct printer is set as the default. The medical assistant is entering the patient's chief complaint into the medical record, Which of the following is a correct chief complaint entry in the medical record? {{Ans- "the patient states: i have a headache with sinus pressure" When collecting a stool specimen from an adult, which of the following information should the medical assistant explain to the patient in order to collect a good specimen? {{Ans- urinate before collecting the specimen the medical assistant needs to send a letter to a patient dismisssing her from the practice. Which of the following types of letter should be sent to the patient? {{Ans- Certifed Which of the following are considered mandatory documentation as per OSHA regulations for health care Facilities? {{Ans- MSDS, Proof of hazardous waste destruction, exposure of control plan Which of the following should the insurance and coding specialist use if a patient diagnosis fails to return to the office? {{Ans- Physician's suspected diagnosis The physician has ordered the patient to recieve a 20mg Vitamin B12 injection IM. The Vitamin B-12 comes in a vial with a concentration of 10 Mg/1cc (ml). The medical assistant should administer how many cc (ml) to the patient? {{Ans- 2 Method of scheluding patients with similar appointment on a specific day or block of time is called {{Ans- cluster scheduling a medical assistant was ordered by a physician to obtain a blood specimen on a patient who has had a masectomy. Which of the following is the appropiate action to take? {{Ans- Draw the example from the arm opposite the masectomy A physician assistant asks the medical assistant to send a patient's medical information to the patient's PCP immediately. Which of the following should the medical assistant do to meet the PA's request? {{Ans- prepare a fax cover sheet to send SOAP notes. A patient that does not look the medical assistant in the ye while speaking is most likely demonstrating {{Ans- A culture difference When answering the office phone, the medical assistant should {{Ans- Wait for a response before putting a caller on hold. a patient has come to the office with suspected pertussis. Which of the following actions should the medical assistant take? {{Ans- wear a facemask, wear a gown and gloves, immediately place the patient in an exam room with a closed door. which of the following patients should the medical assistant attend first? {{Ans- asthma attack when instructing a patient on the proper technique for using a metered dose inhaler, afte r shaking the inhaler and holding it upright the medical assistant should then have the patient {{Ans- inhale the medication slowly and hold her breath for 10 seconds which of the following are acceptable when documenting a correction into the patient's medical record? {{Ans- begin the corrected entry with correction or late entry, and reason...draw a single line through error, sign and date the entry. a medical assistant is administering oxygen via a nasal cannula. A repeat pulse oximetry reading is lower than the initial reading. The likely reason for this discrepancy is that the {{Ans- pressure gauge on the tank is reading at baseline zero when collecting blood from a patient with an elevated temperature, which of the following cellular components of the complete blood cell count without differential should return back with abnormal results? {{Ans- Leukocytes which of the following is used to record patient financial transactions in a paper system? {{Ans- Ledger card Which of the following sub-sections of the CPT book contains the culture test for a yeast infection? {{Ans- microbiology which of the following is the proper means to decontaminate forceps used for an invasive procedure? {{Ans- autoclave the medical assistant should recongnize that disclosing information about public health risks will require which of the following? {{Ans- no form of consent. which of the following leads is associated with the right arm electrode? {{Ans- lead I to locate the current ICD CM code for a patient diagnosed with a peptic ulcer, the medical assistant should look under which of the following categories of the ICD CM book? {{Ans- diseases of the digestive system when preparing for a stress test, which of the following supplies should be assembled? {{Ans- crash cart, BP equipment, PPE If a patient is to be admitted to the hospital for a surgical procedure, the medical asssistant will most likely provide which of the following to the admitting clerk? {{Ans- ICD AND CPT CODES the medical assistant is asked to educate a patient on the essential functions of proteins and why it is important to have them in her diet. The medical assistant should state that protein {{Ans- builds and repairs body tissue which of the following is used to determine fees when posting charges to the patient account? {{Ans- account codes when rinsing during medical aseptic hand washing, the hands should be {{Ans- held lower than the elbows OSHA requieres an employer provide employees with {{Ans- PPE in order to sanitize a hemostat, the medical assistant must {{Ans- process them through the autoclave the medical assistant would have to reschedule which of the following patients for a blood draw? {{Ans - patient with GTT orders who has not fasted a patient diagnosed with congestitive heart failure presents with pitting edema of the lower extremities. Which of the following medications should the medical assistant anticipate will be prescribe? {{Ans- furosemide(laxis) when working with chemicals, the medical assiatnt should take whichof the following general precautions? {{Ans- review the MSDS sheet prior to use A medical assistant just performed a venipuncture which required the collection of an EDAT tube. Which of the following is the first step the medical assistant should perform for appropiate processing of the specimen? {{Ans- Invert the tube several times which of the following is the dose that needs to be administered if a medical assistant needs 0.5 g of Erythromycin, but all that is on hand is 250 mg tablets? {{Ans- 2 tablets When discharging an office size ABC extinguisher, how should the medical assistant aim the extinguisher to avoid spreading the flames? {{Ans- Toward the bottom of the fire When a patient addresses a preprinted reminder card to be mailed later by the office to remind them of an appointment booked far in advance, where is the card stored by the office staff until it is time to be mailed? {{Ans- Tickler file A patient missed an appointment and failed to call and reschedule it. The medical assistant tried to call the patient, but the telephone number was disconnected. Which of the following actions should the medical assistant take next? {{Ans- Document no show in the medical record Which of the following coding systems is used to code for durable medical equipment ? {{Ans- HCPCS which of the following files or records must be maintained on the provider's professional status for renewal? {{Ans- DEA, License, Continuing medical education (CME), medical state license Which of the following actions is contraindicated for suture removal? {{Ans- removing the stures of a wound with non-approximated edges. A patient calls the office complaining of chest pain radiating down the arm. The medical assistant should {{Ans- maintain contact with the patient and activate EMS which of the following are patients allowed to do with their medical records? {{Ans- request corrections to the chart the medical assistant works in a practice that keep a small inventory of scheduled narcotics for pain management. Which of the following are necessary to maintain compliance with the Controlled Substance Art? {{Ans- Keep special prescriptive pads for controlled substances under lock and key when not in direct use., keep all controlled substances in locked storage. the physician prescribes a patient albuterol sulfate. (Proventil) to be administered via inhalation. Which of the following is the purpose behind the method of administration? {{Ans- it dissolves quickly into the bloodstream by absorption through the mucous membranes. which of the following modifications should the medical assisatant make when performing an ECG on a patient with a right, lower leg cast? {{Ans- place both lower limb electrodes on the upper legs. using the alphabetic filing system, which of the following would be filed last? {{Ans- Rodriguez, Alexander P. which of the following own's a pediatric patient's medical record? {{Ans- the physician's office the preferred method for collecting a urine sample for a UA is for the patient to : {{Ans- collect the first voiding of the day, cleanse the genital area and collect a mid-stream sample. which of the following positions should the patient be in when performing a spirometry test? {{Ans- Flower's which of the following must be included in a properly documented patient chart {{Ans- prior diagnostic test results, reason for visit, plan of care which of the following tasks belowshould the medical assistant complete when maintaining the ECG machine? {{Ans- verify the paper supply and battery charge A patient is given a prescription for Lipitor 40 mg one tab po at hs. Which of the following instructions should be given to the patient for this prescription? {{Ans- take one tablet by mouth at bedtime which of the following documents should be generated daily for every scheduled patient? {{Ans- encounter form in which of these components of a medical history form should the medical assistant document the patient's own use of alcohol? {{Ans- social history which of the following is the most appropriately recorded and ready for the physician to interpret {{Ans- The patients name, DOB, current cardiac medications are included, Clean P waves and QRS points are recorded. There is no artifact noted. The medical assistant is attaching leads for an ECG on a patient with a pacemarker. The medical assistant should expected {{Ans- proceed with a routine ECG procedure when using the EMR, the medical assistant should backup data with which of the following? {{Ans- online back-upo systems external hard drive dvd-cd which electrode is used as a ground preference when performing a 12 lead ECG? {{Ans- right leg which of the following available times are necessary to know in order to compile a scheduling matrix for a group practice? {{Ans- provider meetings patient contact procedures when sorting through instruments after a minor surgical procedure, which of the following should the medical assistant do as a mechanical means to prevent a blood borne exposure? {{Ans- use forceps to dispose of the items on the tray the medical assistant is taking a CC from a patient, who is describing her symptoms with unusual terms and conditions. The medical assistant should {{Ans- record the CC exactly as the patient presents it which of the following pediatric patients should be taken to an exam room first? {{Ans- stomach ache which of the following should the medical assistant do to ensure complete and accurate testing when using a holter monitor? {{Ans- insert a new battery into the monitor prior to using on patient in order to reconcie the daily cash deposit, the medical assistant should perform which of the following? {{Ans- balance the cash drawer compare the daily billing elements to the daily transaction total which of the following is the mode of absorption into the GI tract of a drug that is given orally? {{Ans- enteric which of the following agencies regulates blood borne pathogens standards? {{Ans- OSHA which of the following sections should be part of an office safety manual? {{Ans- exposure control plan a patient presents with a wart that needs to be removed from her hand. Which of the following procedures is the patient likely to undergo ? {{Ans- cryosurgery the physician is running over an hour behind during clinic. Which of the following is the best way for the medical assistant to handle the patients who are waiting? {{Ans- briefly expalin the delay to the waiting patients and offer to reschedule their appointments in case that do not involve error or malpractice, when the medical assistant does not believe a physician's treatment or course of action will be effective they may {{Ans- not interfere with the physician's directives the physician orders a throat culture, sputum culture, and an injection of Ceftriaxone (Rocephin) for a patient with a sore throat. After completing the procedures, which of the following should the medical assistant dispose of in a biohazard waste bag? {{Ans- the used tongue depressor for the average patient with normal veins needing a PT/PTT, a CBC and a metabolic panel, which of the following collection is preferred? {{Ans- evacuted tube which of the folowing is an appropriate fax machine policy with respect to HIPAA regulations? {{Ans- calling recipients to ensure receipt of faxes the physician informs the medical assistant to collect sputum specimen. Which of the following is the appropriate for collecting the specimen? {{Ans- instruct the patient to cough deeply prior to expectorating which is the best injection site for epinephrine auto-injectors? {{Ans- outer thigh the results of a patient's recent lab work show a low hemoglobin level and the patient reports fatigue. Which of the following advice should the medical assistant expect the physician to give this patient? {{Ans- increase the amount of iron in the diet which of the following is the best means to forecast the cost effectiveness of hiring more staff in a medical office? {{Ans- the patient account ledger in a business letter, a lower case initial in the reference line represents the {{Ans- person preparing the letter the medical assistant is asked to clean a wound on a patient prior to examination by the physician. The medical assistant unwraps the home-made dressing and see that the wound is bleeding freely. The next appropriate step is to {{Ans- apply pressure dressing without cleaning the area which of the following should the medical assistant do when using the POMR method of paper chart management in the medical office? {{Ans- file forms and progress notes with chief complaint first. a patient comes into the office for a deep laceration with purulent drainage. The physician has ordered a wound culture. Which of the following should the medical assistant do when collecting the specimen? {{Ans- Insert the sterile swab into the wound the medical assistant runs an ECG on a patient and obtains the strip shown above. Which of the following actions should the medical assistant take? {{Ans- Ensure the machine is plugged into a grounded outlet the medical assistant is opening the clinic for the day. One task involves organizing and preparing the medications and injectables in the cabinet. This includes {{Ans- placing medications in order of expiration date which electrode is used as a ground references when performing a 12-lead ECG? {{Ans- right leg a medical assistant prepares to collect blood from an 89-year-old patient for a PT/PTT. The medical assistant accesses and realizes the patients veins are thin and fragile. Which of the following is the preferred technique for the medical assistant to collect this patient's blood specimen? {{Ans- winged infusion set the physician has ordered an urine screen of a patient's leukocytes, ph, ketones, and glucose. In performing this task, the medical assistant should use a {{Ans- reagent strip which of the following capabilities does a scanner have? {{Ans- transferring electronic versions of documents to a computer the physician has ordered CMP, CBC< PT, and blood culture. Which of the following is the correct collection order that the medical assistant must follow? {{Ans- yellow, blue, SST, lavender the medical assistant is drawing blood from a patient with a known bleeding disorder. Which of the following actions should the medical assistant take? {{Ans- hold pressure on the site or elevate the arm for a longer time when performing BLS, how should the medical assistant ensure the air is getting into the lung? {{Ans- do a head tilt chin lift which of the following should be included in the labeling of specimens? {{Ans- patient's date of birth Which of the following measurements is used to determine obesity? {{Ans- BMI which of the following are appropriate instructions for patients who are having an ECG performed? {{Ans- Breathe normally lie still remain quiet which of the following is characteristic of absorbable sutures? {{Ans- they do not require removal in order to examine a patient with build-up of cerumen, the physician will require which of the following instruments? {{Ans- otoscope when performing a capillary puncture for hematocrit testing on an adult, which of the following equipment is needed? {{Ans- sealing clay or caps for tubes 70% alcohol prep pad non-allergenic tape How many hematocrit tubes should be collected from the patient? {{Ans- 2 What type of blood sample is needed when performing PKU? {{Ans- capillary A is a small, sterile, needle like piece of metal used to make small punctures in the dermis. {{Ans- lancet In drug testing the regulates describe how evidence is to be collected and handled. {{Ans- chain of custody A(n) requires the patient to be fasting and then blood is taken every hour for a predetermined time. {{Ans- glucose tolerance test The blood lancet is used for the collection of blood specimens by {{Ans- skin puncture During a venipuncture, to secure the needle during insertion into the tube stopper, you need a . {{Ans- holder Which needle gauges are most commonly used for venipuncture? {{Ans- 21-22 The standard point of the lancet to be used when collecting blood fro a newborn heel is in length (note: please check current guidelines, as this changes.) {{Ans- 2.4 mm The most important step in the performance of a venipuncture is . {{Ans- positively identifying the patient When cleansing the venipuncture site, it is good practice to: {{Ans- cleanse the site from the inside out and allow it to air dry To determine the size of the needle remember that the higher the gauge number the needle. {{Ans- smaller An instrument called a centrifuge . {{Ans- separates the cellular and liquid portion of the blood. Rubber sleeves on an evacuated tube system make it possible for . {{Ans- multiple use Preparing for a glucose tolerance test hours before or during the test, the patient should not eat, smoke, drink coffee or alcohol. {{Ans- ten In the evacuated blood collection system the evacuated glass tubes come in different sizes, and the stoppers are to denote the type of additive or lack of one. {{Ans- color coded When writing a business letter, the medical assistant should include which type of punctuation following the salutation? {{Ans- colon A business letter should be folded in which of the following positions when using a standard No. 10 envelope? {{Ans- thirds, face-up Which of the following questions should the medical assistant ask to gain the most pertinent information about the patient's chief concern while taking her history? {{Ans- What brings you in to see the doctor today? When composing a business letter, how should the medical assistant properly indicate copies of the letter are being sent to others? {{Ans- Enter "cc" followed by the names. [Underneath the signatory section, the CC indicates a carbon copy has been included and names the individual in receipt of the copy.] The medical assistant aligns all parts of a business letter at the left margin. This is an example of which of the following letter formats? {{Ans- Full block style [A Full Block Style is the recognized alignment for most business communications.] Which of the following is an INAPPROPRIATE complimentary closing for a business letter? {{Ans- "Wishing You the Best" [Wishing You the Best is friendly but not as professional as Sincerely, Respectfully, Best Regards or Regards.] What five pieces of information must be available on every sample in the laboratory? {{Ans- Full name, unique identifier, date of collection, time of collection, collector's identity Recording the patient's critical glucose value in the medical record is an example of which of the following? {{Ans- good laboratory practices (GLPs) Which of the following is an appropriate way to greet a patient? {{Ans- "Welcome to Dr. Doe's office. My name is John. How may I help you?" A patient presents to the medical office stating the following: "I was previously seen for a physical exam and the EOB I received contained an error regarding my medical coverage. The doctor ordered blood screening for hypercholesterolemia, and I'm out of my blood pressure meds." Which of the following questions should the medical office assistant ask the patient first? {{Ans- Did the doctor say you needed to be seen today? When handling a patient complaint, which of the following actions by the medical assistant demonstrates professionalism? {{Ans- Thank the patient for making you aware of their concern. The medical assistant is preparing to escort a patient with a prosthetic limb, due to complications from diabetes, to a room. Which of the following actions by the medical assistant is appropriate? {{Ans- ask the patient if they need extra assistance before helping A medical assistant maintains a positive, caring demeanor when the office is running 45 minutes behind on scheduled appointments. This action is most indicative of which of the following workplace behaviors? {{Ans- professionalism Which of the following actions by the medical assistant reflects professional telephone etiquette? (Select the three (3) correct answers.) {{Ans- requesting permission before placing a caller on hold, speaking clearly with a pleasant tone, verifying the patient's full name and date of birth Which of the following pieces of information is important to include when taking a routine telephone message? (Select the three (3) correct answers.) {{Ans- name of the person calling, caller's return telephone number, date and time of the call Which of the following calls should the medical assistant refer directly to the provider? {{Ans- positive radiological reports If a patient is consistently late, the most effective way for the medical assistant to handle the problem is to {{Ans- Ask the provider to discuss the office policy with the patient. The best way to ensure that a patient understands and complies with the medical office's financial policy is to explain the {{Ans- office's financial policies and procedures in advance of services. A patient calls the office concerned because they have just been stung by a bee. Which of the following shocks would be a concern? {{Ans- Anaphylactic A patient's wife calls the office and states that her husband is experiencing left arm pain and che st pressure. Which of the following could the patient be suffering from? {{Ans- MI Which of the following forms should always be included when sending a fax originating from the medical office? {{Ans- cover sheet Which of the following types of mail is the most cost effective for bound printed material, film, and sound recordings? {{Ans- media a medical assistant should complete documentation in a patients medical record at which of the following times? a. immediately following a procedure b. prior to a procedure c. during a procedure d. after completing all procedures for the day. {{Ans- a. immediately following a procedure the assistant should document the results of the procedure. this ensures accuracy and timeliness. a medical assistant is preparing a patient for a physical examination. which of the following steps should the assistant take first? a. give the patient a paper gown. b. verify the patient's identity c. record the patients vital signs d. assist the patient into fowler's position. {{Ans- b. verify the patient's identity. state full name and date of birth. compare information to the medical record. explain to the patient which clothing should be removed and provide the gown before the provider is coming in. which of the following stages of the cardiac cycle on a EKG strip represents ventricular depolarization? a. t wave b. S T segment c. QRS complex d. P wave {{Ans- c. QRS complex represents ventricular depolarization. the T wave represents ventricular repolarization. S T segment is the time between the end of ventricular contraction and the start of ventricular recovery. the P wave represents atrial contraction and the start of atrial depolarization. a medical assistant is assisting in treating a patient with a chemical burn. which of the following steps should she take? a. apply ice to the burn b. remove any chemical covered clothing c. cleanse the burn with hydrogen peroxide d. apply an adhesive bandage to the burn. {{Ans- b. remove any chemical covered clothing that can further burn. the burn should be flushed with cool water for 15 min rinsing the irritant. hydrogen peroxide is not used because it could have chemical reaction. the assistant should apply a sterile dressing to reduce risk of infection. a medical assistant is observing a patient after administering an antibiotic injection. the patient develops an itchy rash with pinkish, raised lesions. which of the following terms should the assistant use when documenting this finding in the patient's medial record? a. anaphylaxis b. Urticaria c. rhinitis d. erythema {{Ans- b. Urticaria is a rash on the skin that consists of hives or wheals, which are itchy, raised lesions. this is a sign of allergic reaction. rhinitis is an inflammation of the membranes that lines the nasal passages. erythema is redness of the skin however but not itchy or raised. a medical assistant is talking with an older patient who sustained a foot fracture in a fall. she reports managing most tasks at home well but has difficulty navigating with her crutches and is currently homebound. to which of the following resources should you refer the patient? a. Hospice service b. legal Aid Society c. Meals on wheels d. American Red Cross {{Ans- c. Meals on wheels is a program designed to support older adult patients who are homebound by delivering meals daily. a medical assistant is reviewing the lab results of a patient who has the Epstein-Barr virus. the assistant should identify that the miro-organism can cause which of the following conditions? a. Polio b. Mononucleosis c. Gastroenteritis d. fifth disease {{Ans- b. Mononucleosis is contagious disease that is caused by the Epstein-Bar virus. polio is caused by piliovirus. Gastroenteritis is an inflammation of the small intestin and stomach that can be caused by rotavirus. the fifth disease presents as mild rash that is caused by parvovirus B19. a patient reports getting a bill that includes services she did not receive. which of the following actions should a medical assistant take to reconcile these charges? a. review that day's encounter form to determine if another patient received the services. b. instruct the patient to pay for the services to avoid collection procedures. c. ask the provider to write off the charges on the patients account d. determine if the patient has a previous balance {{Ans- a. review that day's encounter form to determine if another patient received the services. a medical assistant at a facility receives a call from a patient who is requesting the total cost of a surgical procedure. which of the following is an appropriate response? a. inform the patient that the cost will be determined after the procedure is complete b. instruct the patient to contact her insurance carrier for price c. provide the patient with an estimated cost for the procedure. d. advise the patient that all procedure pricing must be communicated by mail. {{Ans- c. provide the patient with an estimated cost for the procedure. combined costs procedure itself, lab tests, radiography results other fees associated. patient might want to call the insurance to see what their co pay will be and what will be covered. a medical assistant is reinforcing with a patient about lifestyle modifications to help regulate his hypertension. which of the following statements by the patient indicates an understanding of the teaching? a. ill cut back my salt intake to 4 grams per day b. ill watch my potassium intake and keep it low c. ill restrict my exercise regimen to only 2 days per week. d. i only smoke a half a pack each day. so ill just cut it out completely {{Ans- d. i only smoke a half a pack each day. so ill just cut it out completely. a patient who has hypertension should eliminate smoking from his lifestyle completely. assistant should discuss smoking cessation options. should also reduce sodium intake to 2 to 3 g per day. intake more potassium; eat more fruits and veg's. aerobic activity 30 min regular daily. a medical assistant is preparing to use a glucometer to measure a patients blood glucose level. which of the following actions should the assistant take? a. obtain the blood sample after inserting the test strip the glucometer. b. touch the test pad on the test strip to make sure the surface is smooth c. apply the first drop of blood that appears after the puncture to the test strip d. smear the blood on the test pad. {{Ans- a. obtain the blood sample after inserting the test strip the glucometer. the assistant should invert the test strip into the glucometer prior to collecting the blood specimen. never touch test strip. always wipe away first drop of blood. the patient of a child has pediculosis is asking more information about the condition. the assistant should begin by explaining that pediculosis is which of the following types of infection? a. fungal b. bacterial c. parasitic d. helminthic {{Ans- c. parasitic. the assistant should recognize that pediculosis also known as lice is common parasitic infection that is highly contagious. bacterial would be impetigo, acne, and cellulitis. which of the following is a C L I A -waived laboratory test? a. papanicolaou (pap)test b. blood typing and crossmatching d. fecal leukocyte test c. human chorlonic gonadotropin (HCG) test {{Ans- c. human chorlonic gonadotropin (HCG) test, pregnancy test falls under the category of low-complexity tests. this is approved C L I A -waived test. fecal leukocyte and blood type and crossmatching falls under moderate-complexity. blood type and crossmatching. pap is the high-complexity testing. the medical assistant should recognize which of the following blood pressure readings as indicative of an adult patient whose blood pressure level is elevated? a. 115/75 mmhg b. 128/78 mmhg c. 100/65 mmhg d. 140/90mmhg {{Ans- b. 128/78 mmhg. a systolic pressure between 120 and 129 mmhg. diastolic pressure less than 80 mmhg indicates that an adult patient has a blood pressure that classified as elevated. optimal blood pressure reading would be less than 120/80 115/75; 100/65. stage 2 hypertension is 140/90mmhg. which of the following body systems should be evaluated for a diagnosis of pyloric stenosis? c. position the blade of the lacet across the lines of the fingertip. d. confirm the correct identity of the patient . {{Ans- d. confirm the correct identity of the patient . appropriate finger is the 3ed or 4th finger. should cleanse the site with antiseptic. lancet should be positioned at an angle to the lines of the fingertips. align perpendicular (horizontal) to the whorls of the fingerprint. This cross-cut of the fingerprint whorls causes the blood to bead at the puncture site. when assigning a CPT code. which of the following is the purpose of a modifier? a. modifier indicate complexity b. indicates the amount of the time the provider has spent on the procedure. c. provides the clinical setting in which the procedure was performed d. provides additional information or circumstances for a procedure. {{Ans- d. provides additional information or circumstances for a procedure. a CPT code modifier adds a higher level of specificity to a procedure code. examples are physical status, the anatomical location for the procedure, use of anesthesia. a medical assistant is preparing sterilization for hemostats before an invasive procedure. which of the following techniques should the assistant use? a. autoclave b. gas c. dry heat d. chemical {{Ans- a. autoclave, to sterilize. hemostats, or instruments that penetrate skin or tissue should be sterilized by an autoclave it is effective against spores. gas is for large surgical equipment and requires more time. dry heat is ineffective against spores. chemicals will not provide the necessary level of asepsis. which of the following tasks is within the practice for a medical assistant in a clinical setting? a. administering I-V medication b. removing sutures from a healing laceration c. interpreting a 12 lead EKG tracing d. identifying whether a skin lesion is malignat. {{Ans- b. removing sutures from a healing laceration. medical assistant can remove sutures and also provide general wound care, including dressing changes, perform an EKG. a medical assistant receives a call from a parent of a child who has possibly ingested a household cleaner. which of the following actions should the assistant take? a. tell the parent to call back after obtaining the child's vital signs. b. instruct the parent to administer syrup of ipecac to the child c. direct the parent to manually induce vomiting d. contact the local poison control center. {{Ans- d. contact the local poison control center. keep the parent on the phone and tell them not to leave the child unattended. the assistant will call local poison control center and forward all directions to the parent. a medical assistant discovers an unidentifiable liquid on the floor of one of the clinic's treatment rooms. which of the following materials should the assistant use to remove and dispose of the liquid? a. a clean-up kit b. a mop and bleach c. floor cleaning solution d. a surgical towel double bagged in trash bags. {{Ans- a. a clean-up kit. safely dispose of unidentified and possible biohazardous material in a clinical setting. clean-up kit guarantees asepsis and safety for everyone. bleach and cleaning solution don't meet the bloodborne pathogens standard for clinical infection control and asepsis. a medical assistant is preparing the room for a patients general physical examination. the assistant should recognize that which of the following instruments should be available to provider for the examination. a. forceps b. otoscope c. curette d. endoscope {{Ans- b. otoscope. the provider uses an otoscope to examine the tympanic membrane and external auditory canal. a curette would be used to remove foreign objects from the ear canal or for gynecological procedures. endoscope you can see direct visual of organs cavity. forceps for grasping and clamping. a medical assistant is reviewing the medical history of a patient who regularly comes into contact with coal and wood dust. recognize that this patient is at an increased risk for developing which of the following disorders? a. obstructive sleep apnea b. Emphysema c. atelectasis d. carcinoma of the larynx {{Ans- b. Emphysema can be caused by coming into contact with coal and wood dust. Emphysema is damaged alveoli in the lungs. atelectasis is collapsed lung. carcinoma to larynx is linked to alcohol and tobacco consumption. when performing a first aid procedure to control bleeding of a wound, which of the following actions should a medical assistant take? a. apply layers of sterile gauze b. sterilize her hands c. suture the wound d. flush the wound with sterile water. {{Ans- a. apply layers of sterile gauze directly to the wound and apply pressure to stop the bleeding. when trying to stop a hemorrhaging from an open wound sterilize hands and use ppe. just trying to control bleeding no need for flushing wound. a medical assistant receives a call from a irate patient about a letter she received from her insurance carrier denying a claim. which of the following statement should the assistant make? a. that's not our fault. your insurance company has several rules about what they cover and dont. b. i dont take care of those matters, you'll have to call our billing department. c. that kind of thing eventually happens to everyone. if the balance isn't that large. its better to just pay it then fight it. d. lets see if there is something we can do at our end. ill ask our claims specialist to review the claim {{Ans- d. lets see if there is something we can do at our end. ill ask our claims specialist to review the claim. this provides effective customer service , seeks clarification, and validates the patients concern. being clear, direct and respectful. resolving any concerns the patient may have. a medical assistant is checking a patients hearing using the Rinne test. which of the following actions should the assistant take? a. position the vibrating tuning fork, on the top of the patients head. b. invert the vibrating tunning fork and place it 5cm or 2 in in front of the ear canal c. ask the patient to raise his hand when he no longer hears any sound d. place headphones over the patient's ears adjust for comfort. {{Ans- c. ask the patient to raise his hand when he no longer hears any sound or sound disappears. Rinne testing the fork is inverted and placed 2.5 cm or 1 inch in front of the ear canal. Rinne test is placed mastoid the back of ear bone fork sound process and webster test is on top of head. a medical assistant is reviewing the progress notes of a patient's record that uses the SOAP format. which of the following would the medical assistant find in the assessment section? a. family history b. laboratory results c. chief complaint d. diagnosis {{Ans- d. diagnosis is in the assessment section of the progress note in the SOAP format. the chief complaint will be found in the subjective data section of the process note. lab results are in the objective data section of the process note. the family history will be in the subjective as well. a medical assistant is providing instruction to a patient on how to take an extended-release medication PO. which of the following statements made by the patient indicates a need for further teaching? a. can crush or chew the pill if it is too hard to hard for me to swallow b. i should drink plenty of water when taking extended-release pill c. extended-release pills provide a consistent amount of medication for my body to use over a period of time d. i should take my pill at the same time each day. {{Ans- a. can crush or chew the pill .you have to swallow extended-release pills whole with plenty of water. this will provide consistent amount of medication over time. taking the pill same time every day helps ensure constant medication level in the blood. a medical assistant is educating an older adult patient on wound care. which of the following should the assistant do ensure patient understanding? a. speak louder to patient b. stand beside the patient c. have additional medical staff present to explain information suspension medicine is {{Ans- a suspension medicine is mixed with a liquid, usually water, small particles don't dissolve so you have to shake before giving each dose so that the medicine particles are evenly distributed throughout the liquid for example antibiotics. a provider asks a medical assistant to reinforce teaching with a patient about her diagnosis. which of the following actions should the assistant take? a. outline the educational materials quickly with the patient b. instruct patient to ask any questions at the end of the teaching c. include personal opinions along with the educational material d. document the patient's response to the teaching. {{Ans- d. document the patient's response to the teaching. documenting the education session including the material covered, response of patient, plans for future sessions, and necessary community referrals. a medical assistant is measuring the vital signs on an adult patient. the assistant should identify which of the following blood pressure readings as stage 2 hypertension? a. 110/80 mmhg b. 135/80 mmhg c. 150/95 mmhg d. 120/85 mmhg {{Ans- c, 150/95 mmhg indicates stage 2 hypertension. stage 2 hypertension is indicated when you have systolic pressure greater than 140 mmhg or a diastolic pressure of greater than 90 mmhg. 120/85 mmgh; 135/80 mmhg indicates {{Ans- stage 1 hypertension 120/85 to 35/80 a medical assistant is preparing a patient for wearing a Holter monitor. which of the following instructions should the assistant include? a. avoid using an electric blanket during monitoring. b. can bathe and shower as usual during monitoring. c. required to wear the monitor for 2 to 4 hours. d. avoid your regular exercise routine during monitoring. {{Ans- a. you should avoid using an electric blanket during monitoring. the blanket can cause interference with the recording. can not get the monitor wet. usually wear for 24 to 48 hours. a medical assistant needs to remove all living micro-organisms from a contaminated towel clamp. which of the following methods should the assistant use to cleanse this instrument? a. disinfection b. sanitization c. sterilization d. Ultrasonic {{Ans- c. sterilization destroys all microbial life. including bacterial spores. disinfection destroys pathogenic micro-organisms but not bacterial spores. sanitization removes organic material from instruments and reduces the level of mico-organism but not all. ultrasonic will avoid all handling during sanitization process then vibrations to loosen and remove debris. a medical assistant is an acute care facility is checking in a patient who has a deep laceration. the patient tells the assistant that he cannot accept blood transfusion due to his religious beliefs. which of the following actions should the assistant take? a. document the statement in the patients chart. b. obtain a specimen for blood type cross and match c. inform the patient that a transfusion is mandatory for his treatment. d. have the patient sign an against Medical Advice AMA form {{Ans- a. document the statement in the patients chart. by documenting the patients statement the provider will have the patient's statement to refer to if a blood transfusion is recommended at a later time. the provider will discuss treatment options, crossmatch,/AMA. a medical assistant is checking a patient out of the clinic. in which of the following documents shouldthe assistant locate information about provider referrals or follow-up appointment requests for the patient? a. encounter form b. CMS-1500 claim form c. OSHA form 301 d. informed consent {{Ans- a. encounter form. the encounter form also known as the superbill contains information about any and all services provided by clinic staffs well as any additional actions required including referrals and follow-up appointments. a medical assistant is collecting data from a patient who is experiencing heatstroke. which of the following manifestations should the assistant expect to find? a. hot skin b. bradycardia c. excessive sweating d. slow breathing {{Ans- a. hot skin. patient who is experiencing heatstroke is expected to have red, hot, dry skin. heatstroke patients may experience tachycardia not bradycardia. also they will experience rapid shallow breathing. a provider is performing a routine rectal examination on a patient. which of the following supplies should a medical assistant have available during the examination? a. tuning fork b. otoscope c. curette d. Lubricating jelly {{Ans- d. Lubricating jelly. the assistant should apply lubricating jelly to providers gloved hand during a rectal examination. curette is a scraping instrument with loop at the end. otoscope used to view the ear. tuning fork for hearing and bone vibration. a patient is entitled to which of the following medical records? a. detailed psychotherapy notes. b. list of medications with diagnosis c. original chest x rays d. information compiled for legal proceedings. {{Ans- b. list of medications with diagnosis. patient can only have a summary of his psychotherapy notes. can have a copy of x rays. HIPAA does not allow access to patients information for legal proceedings because of compromise of confidentiality. when an assisting a provider with a vaginal examination and papanicolaou or pap test, a medical assistant should identify that which of the following instruments is necessary? a. cryoprobe b. senn retractor c. cytobrush d. adson forceps {{Ans- c. cytobrush. this instrument is necessary; the provider uses for obtaining a specimen for a pap test. Adson forceps are to grasp tissue and assist in sutures. senn retractor retracts small incisions and assist with suturing. a cryoprobe is for procedures and treatments related to cryosurgery. a medical assistant is monitoring a patient during a stress test. the patient becomes increasingly short of breath and tachycardic. abnormalities appear in his EKG rhythm. which of the following should the assistant take first? a. discontinue the test b. instruct the patient to take it slow, deep breaths c. ask the patent if he is experiencing chest pain d. obtain the patent's vital signs. {{Ans- a. discontinue the test. the assistant should stop the test immediately notify the provider. shortness of breath, tachycardia, abnormal EKG rhythms are indications of an impending cardiac event. after patient is sitting and calmed with breathing slowlyask if they are having any chest pain. vitals can be taken to further evaluate the condition. which of the following actions should the medical assistant take to safeguard a patients protected health information? a. record the reason for the visit on the sign-in sheet b. discuss patient information guietly with a provider in hallway c. log off of computers when not in use d. store paper charts on an open shelf at the front desk {{Ans- c. log off of computers when not in use helps safeguard patients health information. in which of the following positions should a medical assistant place a patient when obtaining a rectal temperature? a. sims b. knee-chest c. Lithotomy d. Dorsal recumbent {{Ans- a. sims is used for examining the rectum, vagina, perform enemas, obtain rectal temperature. knee-chest is used to examine the anus and rectum during proctological procedures. lithotomy examination of the genitals. a patient is in the urgent care facility reports that she vomited and saw blood in the vomitus. which of the following terms should a medical assistant use to document the patient's report? a. Melena b. Hemoptysis c. Hematuria d. Hematemesis {{Ans- d. Hematemesis. Hematemesis is the vomiting of blood. It is always an important sign. It can be confused with hemoptysis which is coughing up blood or epistaxis that means nosebleed. Hematemesis is a term to document patient vomitus blood. Hematemesis {{Ans- vomiting blood hematuria {{Ans- term used to document blood in the patients urine. d. schedule 2 controlled substance and has a high potential for abuse. {{Ans- d. schedule 2 controlled substance and has a high potential for abuse. oxycodone has significant restrictions. when unloading an autoclave machine, a medical assistant notices spots on the instruments. the assistant should recognize that this is a result of which of the following a. mineral deposits from tap water b. improper cleaning of the chamber c. clogged chamber drain d. exposure to hard chemicals {{Ans- a. mineral deposits from the tap water are the spots or stains on the instruments. if the instruments had corrosion this would mean that the chamber was not properly cleaned or there are hard chemicals on them. if you have a clogged chamber drain the linens would be damp. a medical assistant is adding information to a patient's computerized problem-oriented medical record (POMR)where should the assistant enter the patient's health history and laboratory results? a. problem list b. Database c. progress note d. diagnostic/ treatment plan {{Ans- b. database. the assistant should enter the patient's medical history, diagnostic and lab results, review of systems, chief complaint or present illness in the database section of the problem-oriented medical record P O M R progress notes {{Ans- the provider should enter progress notes on every problem recorded on the problem list. the notes should be entered chronologically and should include the chief complaint, treatment, and responses to treatment. diagnostic and treatment plan {{Ans- the provider should document the treatment plan for each condition as well as lab and diagnostic test; prescriptions in the diagnostic and treatment plan section of the problem-oriented medical record P O M R. Problem list {{Ans- the assistant should enter a list of the patient's problems or conditions, including those involving social, demographic, medical, or surgical concerns, into the problem list section of the problem-oriented medical record P O M R. the medical assistant is preparing a CMS-1500 insurance claim form for a patient who was treated for a burn injury. which of the following pieces of information is required on the form? a. physical address where the injury occurred b. patient's health saving account number c. current procedural terminology code d. patent's medical record number {{Ans- c. current procedural terminologycode is going to be required on the CMS-1500 insurance claim. this code describes the patients treatment based on the diagnosis. a medical assistant is drawing five blood collection tubes. when should the assistant release the tourniquet? a. after the needle is removed b. after a flash of blood is seen in the hub of the first tube c. with in 1 min of application d. between 2 and 3 min after application {{Ans- c. with in 1 min of application. the tourniquet should be applied for no more than 1 min. tourniquet application lasting more than 1 min increases the risk of hemoconcentration. a medical assistant is reviewing discharge information with a patient who is postoperative following cryosurgery to the cervix. which of the following statements should the assistant include? a. you can resume sexual activity 3 days after your procedure b. it is normal for pain to last for up to 1 week after your procedure c. your menstrual cycle will cease for 3 to 4 months following the procedure. d. you may experience a watery discharge for up to 1 week after your procedure. {{Ans- d. you may experience a watery discharge for up to 1 week after your procedure. this is following the cryosurgery. tell the patient to expect heavier than normal menstrual flow for the first cycle following this procedure. if they have pain should call and report it to the provider right away. no sex for 1 month. a medical assistant is reviewing the list of medications a patient currently taking. the assistant should recognize that which of the following medications is available in a sublingual form? a. propranolol b. nitroglycerin c. metoprolol d. Atorvastatin {{Ans- b. Nitroglycerin is a vasodilator something that promotes the dilation of blood vessels that is used to treat angina or chest pain. it is available in a sublingual tablet and sublingual spray. propranolol {{Ans- is a beta blocker medication used to treat high blood pressure and heart diseases. it is not available in a sublingual form metoprolol {{Ans- metoprolol is a beta blocker medication used to treat blood pressure and heart disease and is not available in a sublingual form. Atorvastatin {{Ans- Atorvastatin is a statin medication used to treat high blood cholesterol. is not available in a sublingual form. in which of the following positions should u place an 18 month-old patient when administering ear drops to the right ear? a. right ear facing down with the earlobe pulled down and back b. right ear facing up with the pinna pulled up and back c. right ear facing up with the earlobe pulled down and back d. right ear facing down with the pinna pulled up and back {{Ans- c. right ear facing up with the earlobe pulled down and back. when administering ear drops to a child under the age of 3 years, the patient should be positioned with the ear facing up the earlobe pulled down and back to allow medication to flow into the canal and reach the affected area. patients over the age of 3 get ear drops administered ? a. ear facing down with the earlobe pulled down and back b. ear facing up with the pinna pulled up and back c. ear facing up with the earlobe pulled down and back d. ear facing down with the pinna pulled up and back {{Ans- b. ear facing up with the pinna pulled up and back a medical assistant is obtaining information for a patient's medical history and physical examination. the patient reports intermittent episodes of ringing in his ear. which of the following terms should the assistant use when documenting this finding in the patient's medical record? a. presbycusis b. otosclerosis c. otalgia d. Tinnitus {{Ans- d. tinnitus is a ringing, buzzing, hissing, or whistling sound in the ears. possible causes include adverse effects of medication as well as aging. otalgia {{Ans- otalgia is ear pain, possible causes are impacted cerumen or infection otosclerosis {{Ans- otosclerosis is an overgrowth of bone inside the ear that results in hearing loss. presbycusis {{Ans- presbycusis is a type of sensorineural hearing loss that is common in older adults a medical assistant is to use the snellen chart to test an adult patient's visual acuity. the assistant should instruct the patient to stand which of the following distances away? a. 10 feet b. 20 feet c. 14 inches d. 30 inches {{Ans- b. 20 feet, the assistant should have patients who are 6 years of age or older stand 6.1 m or 20 feet away from the Snellen chart. for the jaeger near vision acuity exam. It is a card on which paragraphs of text are printed, with the text sizes increasing from 0.37 mm to 2.5 mm. a. 10 feet b. 20 feet c. 14 inches d. 30 inches {{Ans- c. 14 inch, the assistant should position the patient 35.6 cm or 14inch away from the jaeger near vision acuity exam. for ishihara color vision exam a. 10 feet b. 20 feet c. 14 inches d. 30 inches {{Ans- d. 30 inch, the assistant should position the patient 76.2 cm or 30 inches away from the Ishihara color vision exam. children who are 5 years of age or younger stand how many feet from the Snellen chart? a. 10 feet b. 20 feet c. 14 inches d. 30 inches {{Ans- a. 10 feet, the assistant should have patients who are 5 years of age or younger stand 3.1 m or 10 feet away from the Snellen chart. a pulse oximeter can register an artificially low oxygen saturation measurement for a patient who has which of the following conditions? a. cold fingers b. hyperventilation syndrome c. carbon monoxide poisoning d. anemia {{Ans- a. cold fingers indicate low perfusion and might result in an artificially low pulse oximetry reading.