Medical Office Procedures and Practices, Exams of Health sciences

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Certified Medical Assistant Practice Exam

2 Already Passed.

Which of the following planes divides the body into anterior and posterior portions?

saggital median midsaggital transverse frontal plane - transverse

Which of the following systems pumps and distributes blood throughout the body?

nervous respiatory sensory cardiovascular intemumentary - cardiovascular

The 4 major types of tissue in the body are

muscle, nervous, epithelial, and connective nervous, connective, vascular, and epithelial epithelial, nervous, vascular, and epdermis muscle, epithelial, blood, and connective muscle, epithelial, nervous, and vessels - muscle, nervous, epithelial, and connective

The upper respiratory tract includes all of the following EXCEPT the

nose pharynx bronchi upper trachea larynx - bronchi

The accessory organs include the

gallbladder, liver, and pancreas pancreas, anus, and liver liver, mouth, and esophagus large intestine, anus, and stomach esophagus, gallbladder, and pancreas - gallbladder, liver, and pancreas

Hydrocele means

inflammation of the prostate inflammation of the cerivs swelling of the testes inflammation of the testes impotence - swelling of the testes

All of the following are true about leukocytes EXCEPT

leukocytes are white blood cells leukocytes fight infection leukocytes produce antibodies leukocytes are part of the circulatory system leukocytes are responsible for blood clotting - leukocytes are responsible for blood clotting

Tendonitis is a(n)

broken bone inflammation of the tendon injury to a muscle progressive wasting of muscle tissue muscle pain - inflammation of the tendon

The function of the skin includes all of the following EXCEPT

protection from sunlight lubrication protection from microorganisms regulation of temperature transportation of immune cells - transportation of immune cells

The nucleus is

the control center that directs the activity of the cell a gel-like fluid in the cell a lysosome a tissue a cell membrane - the control center that directs the activity of the cell

Cholelithiasis is

inflammation of a joint inflammation of the stomach gallstones inflammation of the gallbladder chronic degenerative disease of the liver - gallstones

The sensory organs include all of the following EXCEPT

the pharynx the eyes the nose the tongue the ears - the pharynx

Which of the following terms means "the surgical removal of the kidney"?

appendectomy cholecysectomy hysterectomy nephrectomy splenectomy - nephrectomy

The combing form cost/o refers to which of the following anatomic structures?

bone marrow clavicle joint ligament rib - rib

All of the following components are a part of the Sigmund Freud's theories of psychology EXCEPT

id subconscious ego behaviorism superego - behaviorism

Which of the following terms means "difficulty swallowing"?

dyscrasia dyspepsia dsyphagia dyspnea dysuria - dsyphagia

Cognitive theory offers an approach to psychology that encourages individuals to examine

their dreams errors in their thinking

rational beliefs grief and loss needs and desires - errors in their thinking

Which suffix means " surgical repair"?

opsy rrhea plasty tome lysis - plasty

Which of the following conditions is commonly known as a bruise?

ecchymosis epustaxis hematoma lesion thrombosis - hematoma

Each of the following identifies one of Elizabeth Kubler- Ross's 5 stages of grief EXCEPT

denial anger shock bargaining depression - shock

The most accurate definition of "defense mechanisms" in psychology is

a means to bring upsetting emotions to the surface of an individuals consciousness ways to strike out in anger in difficult situations strategies individuals use to avoid difficult or painful feelings one type of mood swing experienced by individuals suffering from bipolar disorder a way for humans to avoid talking to each other - strategies individuals use to avoid difficult or painful feelings

All of the following statements about renewing the CMA credential are true EXCEPT

the CMA credential must be renewed every five years the CMA credential may be renewed by retaking the certifying examination the CMA credential is required in order to practice in the medical assisting profession the CMA credentail may be renewed by earning continuing education units (CEU's) a current CMA credential may help in career advancement and financial compensation - the CMA credential is required in order to practice in the

medical assisting profession

Which certifying agency allows a medical assistant to use the CMA credential?

Registered Medical Assistants (RMA) Commission on Accreditation of Allied Health Education Programs (CAAHEP) American Medical Association (AMA) American Association of Medical Assistances (AAMA) American Medical Technologists (AMT) - Commission on Accreditation of Allied Health Education Programs (CAAHEP)

Which type of resume is written specifically for an advertised job?

letter of recommendation targeted chronological functional cover letter - targeted

Which of the following incoming calls should the medical assistant transfer immediately to the physician?

a new patient demanding to speak with the physician before making an apppointment the emergency room calling about admitting an established patient with chest pain the intensive care unit requesting a diet order for tomorrow on one of the physicians patients a pharmaceutical representative excited about a new discovery in medicine a patient requesting a prescription refill - the emergency room calling about admitting an established patient with chest pain

A physician who specializes in disorders of the eye is known as which of the following?

opthalmologist oncologist orthodontist osteologist otolaryngologist - opthalmologist

When the medical assistant is preparing to answer incoming calls, what supplies or items should he or she have readily available?

patient medical records, coding books, and office policy manual appointment book, calender, message pad or notepad, and pen and pencil reminder cards, appointment book, and pen and pencil new patient registration forms and change of address forms

notepad, medical dictionary, and pen and pencil - appointment book, calender, message pad or notepad, and pen and pencil

The information needed to make a return appointment for an established patient includes all of the following EXCEPT

reason for the visit daytime phone number type of insurance name of patient patient's employer - patient's employer

A patient's neighbor calls, stating that she is concerned about her friend and would like to know what is wrong with the patient The medical assistant should:

give just basic information because the neighbor is such a good friend to the pt. tell the neighbor that she should know better than to be prying into someone else's business tell the neighbor she needs to come into the office to discuss any information about the pt because the phone lines are not secure tactfully refuse to release any patient information without the patient's written permission ask the neighbor to accompany the pt on her next office visit - tactfully refuse to release any patient information without the patient's written permission

When responding to a hearing-impaired caller, the medical assistant should

speak a little more slowly and little more loudly shout so that he or she will not have to repeat the information too many times ask to speak to a family member to be sure that the information is received correctly tell the pt that he or she will mail a response to the pt's questions as soon as possible spell out each word so that the pt can write down the information - speak a little more slowly and little more loudly

The best way to handle an unidentified caller who insists on speaking with the physician but refuses to give her phone number or the reason for her call would be to

transfer the call to the DR because the pt is becoming upset transfer the call to the office manager, who may be able to get the pt's name and phone number ask the caller not to call back until she is prepared to give the requested information tell the caller that unidentified calls are never transferred to the DR, then hang up ask the caller to send a letter to the physician - ask the caller to send a letter to the physician

Which of the following conditions is most characteristic of an asthma attack?

dyspareunia dysphagia dysphasia dyspena dystonia - dyspena

To obtain confidential patient information which caller does NOT need a patient's written consent?

insurance carrier lawyer pt's neighbor referring physician member of the pt's family - referring physician

Which of the following situations is NOT considered to be a reportable incident?

a gunshot wound a sexually transmitted disease a negative result for HIV a case of pertussis child abuse - a negative result for HIV

Which of the following terms means "the thing speaks for itself" when applied to the law of negligence? malfeasance res ipsa loquitur nonfeasance jurisprudence respondant superior - res ipsa loquitur

Which type of insurance would cover the medical expenses of an employee injured on the job?

major medical TRICARE medicare worker's compensation health maintenance organization - worker's compensation

All of the following are reasons for the proper documentation of procedures performed in a medical office EXCEPT

information documented in the medical record may be used to reassure an employer about the health of an employee

information documented in the medical record maybe used in a court of law in the defense of a DR being sued information documented in the medical record may be used to provide information to referring DR's information documented in the medical record may be used to gather statistical information for research information documented in the medical record allows DR's to keep track of the medical treatments and care provided to a pt - information documented in the medical record may be used to reassure an employer about the health of an employee

Which of the following terms refers to the narrowing of the urethra?

urethralgia urethritis urethrorrhagia urethroscpe urethrostenosis - urethrostenosis

Which of the following is the correct spelling of the term for an enlarged spleen?

spleenamegly spleenomeglay splenamegaly splenomegaly splenomeglly - splenomegaly

The Personnel Record Act prohibits an employer from keeping information about

an employee's job performance an employee's political affiliation recent disciplinary action against the employee recent work incidences an employee in a locked file - an employee's political affiliation

Which of the following is an example of an open-ended question?

"how are you today, Mrs. Jones?" "do you have any questions about your diet?" "would you please describe the exercises you do each day that tend to cause the chest pain you are experiencing?" "do you enjoy the foods on the low-sodium list the nutritionist gave you?" "are you happy with the progress you are making?" - "would you please describe the exercises you do each day that tend to cause the chest pain you are experiencing?"

When should the W-2 form, the wage and tax statement, be given to an employee?

annually in April annually in January biannually in January and June quarterly in March, June, September, and December every time there is a change in the employee's work status - annually in January

All of the following may interfere with a therapeutic relationship between the patient and the healthcare provider EXCEPT:

stress physical disabilities angry empathy mistrust - empathy

Which of the following statements would be an example of stereotyping?

all elderly patients have difficulty walking some elderly patients have difficulty hearing many patients have some type of vision impairment a lot of patients have memory lapses a few elderly pt's have high blood pressure - all elderly patients have difficulty walking

Which of the following terms refers to the surgical removal of a lymph node?

lymphadenectomy lymphadenitis lymphadenopathy lymphadenotomy lymphectasia - lymphadenectomy

Which of the following is NOT considered a special accessibility alteration designed just for disabled patients coming to the physician's office?

mats on the floors near entryways to prevent patient falls because of wet floors widened corridors enabling easy movement of wheelchairs bathroom stalls with handrails Braille signs to mark the elevator levels examining rooms designed to allow easy movement of wheelchairs - mats on the floors near entryways to prevent patient falls because of wet floors

Which organization registers physicians to prescribe controlled substances?

Joint Commsission on the Accreditation of Healthcare Organizations (JCAHO) Drug Enforcement Administration (DEA) Occupational Safety and Health Administation Act (HIPPA)

Food and Drug Administation (FDA) - Drug Enforcement Administration (DEA)

Which of the following describes a wrong and unlawful act performed y a physician?

malfeasance misfeasance feasance disfeasance - malfeasance

A legal, valid contract may include all of the following EXCEPT

offer and acceptance a legal subject matter signatures made by mentally competent emancipated minors a valid consideration or something of value any 2 individual - any 2 individual

Which of the following terms describes written statements made to damage a individual's reputation?

libel negligence battery slander bias - libel

All of the following actions many result in revocation of a physician's licences EXCEPT:

impersonating another physician providing substandard care practicing without a license prescribing legal drugs substance abouse - prescribing legal drugs

A healthcare agent with durable power of attorney is

an individual who will be responsible for all decisions should the pt become physically and mentally incapable of making decisions considered to be the pt's primary care physician an attorney who will be able to make the best legal decisions for the pt the person chosen to make the final decisions about the patient's end-of-life healthcare the medical assistant in the dr's office who is in charge of billing and insurance reimbursement - the person chosen to make the final decisions about the patient's end-of- life healthcare

Which of the following situation is NOT considered to be a reportable incidence?

accidental stabbing spousal abuse a positive result for HIV a case of rubella a case of bronchitis - a case of bronchitis

The Occupational Safety and Health Act was legislation passed to ensure all of the following EXCEPT:

more control for employers over employee non-worker hours safer and healthier working environments for employees enforcement's of its safety regulations training and education on safety issues for employers and employees compliance assistance to worksite - more control for employers over employee non-worker hours

Which of the following federal agencies was formed as the first attempt to establish consumer protection in the manufacture of drugs and foods?

OSHA HIPPA FDA DEA CLIA - FDA

The Clinical Laboratory Improvement Act of 1988 was developed for all the following reasons EXCEPT:

to increase the waiting time for specimen results to develop comprehensive standards for better accuracy to improve reliability of testing in smaller facilities to categorize lab tests by complexity for better regulation to decrease the waiting time for specimen results - to increase the waiting time for specimen results

All of the following accommodations may be made o comply with the regulation s recommended in the Americans with Disabilities Act EXCEPT:

providing ramps for easier access to buildings providing elevators in buildings having more than one level widening doorways to accommodate wheelchairs replacing stairs with elevators in all buildings placing handrails and grip bars in bathrooms - replacing stairs with elevators in all buildings

Which of the following terms states that a physician is liable for the negligent actions of any employee working under his or her supervision?

malfeasance res ipsa loquitur nonfeasance jurisprudence respondeat superior - respondeat superior

The process of preparing documents by converting dictated physician notes into written documents is called

typing transcription modified block outsourcing memoranda - transcription

Which of the following would be the bet salutation to use in a business letter?

best regards dear dr. smith yours truly sincerely to whom it may concern - best regards

Which device protects a computer from electrical damage?

central processing unit modem surge protector motherboard cursor - surge protector

All of the following are examples of computer hardware EXCEPT:

a keyboard a printer a monitor system software a central processing unit - system software

Which of the following is a pointing device that notifies the user where the next letter, number, or symbol will be placed?

flash drive

cursor motherboard disk prompter - cursor

Which of the following is NOT a subjective symptom?

backache headache stomach cramps fever chest pain - fever

Who owns a patient's medial record?

the pt. owns the actual paper medical record and info in contains the information in the record is owned by the pt., and the dr. or medical facility that created the record owns the paper medical record the pt.'s insurance company has ownership of the record because they are the third-party payer the medical office has the sole ownership of the paper medical records and its contents the archives of the hospital becomes the owner of the pt.'s medical record after three years

• the information in the record is owned by the pt., and the dr. or medical facility that created the record owns the paper medical record

Medical records are used for all of the following reasons EXCEPT:

for research for legal documentation to determine health patterns that signal a pt.'s needs to keep track of the pt.'s financial transactions to manage pt. care - to keep track of the pt.'s financial transactions

Medical records are classified as

closed, open, or miscellaneous incomplete, active, or closed closed, active, or inactive incomplete, inactive, or active - closed, active, or inactive

Which type of medical record filing system offers the most privacy?

subject numerical chronological

alphabetic color-coded - numerical

All of the following are advantages of the numeric filing system EXCEPT:

easy expansion an alphabetic card system no pt. names listed no record no need to shift or move files more confidentiality - an alphabetic card system

All of the following statements describe strict chronological filing EXCEPT:

all incoming information is filed with the most recent information on top there are not separate sections for subject matter the problem list is arranged according to the pt.'s past history it may be difficult to locate specific pt. information information is filled according to date - the problem list is arranged according to the pt.'s past history

Which of the following would be considered an example of objective clinical evidence?

elevated temperature, headache, and back pain high BP, elevated temp, and swollen ankle stomach cramps, swollen ankles, and back pain headache, stomach pain, and painful ankle back pain, joint pain, and headache - high BP, elevated temp, and swollen ankle

All of the following should be considered when selecting new file cabinets for a medical office EXCEPT:

size of area available for record storage cost of the equipment requirements for confidentiality estimated record volume whether or not the office uses color-coded files - whether or not the office uses color-coded files

Which type of mail should be used when proof is needed that patient received a letter sent by physician's office?

certificate of mailing registered mail certified mail media mail standard mail A - certified mail

How many digits are contained in the ZIP+4?

9 - 9

Where on an envelope should notations such as "Confidential" and "Personal" be included?

typed directly below the return address aligned with right edge of the letter written in the lower right-hand corner written in red ink written directly under the postage stamp - typed directly below the return address

Th correct USPS abbreviation for the state of Maine is:

MA MI M.N. N.M ME - ME

The procedure to follow when opening mail is to

arrange mail by size place all payments from pt.'s and insurance companies on top place the most important mail on top place mail in alphabetical order place all drug samples on top to be stored in a locked cabinet as soon as possible - place the most important mail on top

Annotating is:

jotting down notes about an action needed to be taken in the letters margins sorting the mail by importance another word for "release mark" the first step in filing keeping a record of all mail received - jotting down notes about an action needed to be taken in the letters margins

Which of the following should be placed on the top when sorting incoming mail?

the latest edition of a medical journal

a letter marked "Personal" a letter with no return address reports from the laboratory pharmaceutical updates about drug recalls - a letter marked "Personal"

Which of the following patients should be seen first if all of them arrived at the walk-in- center at approximately at the same time?

a 35-y/o female with a sore throat for 2 days a 55-y/o male with a poison ivy rash on his arms a 56-y/o male with dyspnea a 14-y/o teenager with a swollen ankle an 82-y/o female with anorexia and confusion - A 56-y/o male with dyspnea

Which type of scheduling system schedules three patients at the beginning of each hour?

double-booking stream modified wave clustering wave - wave

CPT codes are used to code

diagnoses procedures symptoms illnesses allergies - procedures

Medicare Part B overs all of the following EXCEPT:

inpatient hospital visits durable medical equipment ambulance services preventive care x-rays - inpatient hospital visits

Which part of Medicare provides prescription?

part a part b part c part d part e - part D

TRICARE was formerly known as

Medicare Medicaid CHAMPUS CHAMPVA PPO - CHAMPUS

Which of the following coding systems is used to identify and code diseases on insurance claims?

CPT CMS HCFA ICD-9-CM NUUC - ICD-9-CM

Which type f ICD-9-CM code is used to classify external causes of poisoing and injuries?

E codes M codes V codes modifying codes N codes - E codes

Which terms is used when describing the amount of money owed by the medical office for products and services purchased on credit?

accounts receivable billing accounts accounts payable monthly accounts credit card accounts - accounts payable

The role of the medical assistant when checking in a patient is to

explain the advantages of different types of medical insurance explain the insurance claim form confirm office coverage for the pt.'s insurance plan explain the pt.'s insurance policy explain diagnoses - confirm office coverage for the pt.'s insurance plan

When an insurance policy pays a percentage of the balance after application of the deductible, it is referred to as

coordination of benefits

coinsurance a co-pay the deductible the birthday rule - coinsurance

When more than one policy pays on a claim, it is called

coordination of benefits coinsurance a co-pay the deductible the birthday rule - coordination of benefits

When both parents (married) are covered by health insurance, claims for the family are paid according to the

coordination of benefits coinsurance a co-pay the deductible the birthday rule - the birthday rule

A method of containing hospital costs has been adopted with a system called

OPPS DRGs fee for service allowable amounts ICDs - DRGs

Which of the following is NOT a federal health insurance program or state health insurance program?

Medicare Medicare part a CHAMPUS MCOs workers compensation - MCOs

What percentage will medicare pay on an allowed claim?

50% 60% 70% 80%

90% - 80%

Mrs Lee, a patient of Dr. Chad, is charged $80 for a visit. Medicare allows $60 for this visit and paid $48. Because Mrs. Lee has already met her yearly deductible, how much will she have to pay the physician?

$ $ $ $ $0 - $

Which volumes of the ICD-9-CM books are needed for coding diagnoses in the medical office?

volumes I and III volumes II and III volumes I and II volumes I, II, and III volume III only - volumes I and II

Place the following medical records in alphabetic order:

1. Scoville Francis J Sr.
2. Scoville Frances J
3. Scoville Francis J III
4. Scoville Francis J Jr. 1,2,3, 3,1,4, 4,1,3, 2,3,4, 2,1,3,4 - 2, 3, 4, 1

Codes that cannot stand alone are

modifier codes V codes E codes preventive care codes ICD-9-CM - E codes

Insurance policies that include coverage on a fee-for-service basis are called:

traditional insurance policies managed care policies Medicare

Medicaid Tricare - traditional insurance policies

Which of the following will happen to an insurance claim when the coding is incorrectly entered on the insurance form?

the claim will be denied, and the dr. will not receive payment the incorrect information on the claim will not affect payment to the dr. the claim will be destroyed without payment the pt. will be billed instead of the dr. the insurance carrier will notify the pt. that a claim in his or her name was incorrect - the claim will be denied, and the dr. will not receive payment

Which of the following is the final step to the aging and collection process for a patient with private insurance?

send an itemized statement send an overdue notice with the intent of turning the bill over to a collection agency if not paid promptly turn the account over to a collection agency call the pt. to request payment call the pt.'s employer to notify the pt. about the overdue bill - send an overdue notice with the intent of turning the bill over to a collection agency if not paid promptly

Non-duplication of benefits means that:

benefits will not cover pre-existing conditions benefits will cover conditions covered by a previous insurance policy the dr. may not bill more than one insurance company benefits will be coordinated between two separate insurance companies the insurance benefits will not cover the same condition twice - benefits will be coordinated between two separate insurance companies

Medical expenses for a patient injured at his or her place of employment should be sent to

the pt.'s private insurance carrier the pt.'s employer the pt. the state insurance commissioner worker's compensation insurance - workers' compensation insurance

Which of the following information wold be listed on the front portion of a patient's medicare card?

the name of the beneficiary and the pt.'s ID number the pt's ID number and the address of the pt's insurance company

the name of the pt and the pt's current address the name of the participating Dr and his or her ID number the name and age of the pt and the expiration date of the pt's insurance - the name of the beneficiary and the pt.'s ID number

Which of the following individuals would require the consent of an adult before treatment may be given by a physician?

a mentally sound 75 y/o woman an emancipated 17 y/o male an unconscious 45 y/o pt. brought into the ER a 22 y/o single woman a 15 y/o girl living with her parents - a 15 y/o girl living with her parents

Which of the following criteria is an example of the clustering style of scheduling?

scheduling three patients for follow-up visits each hour throughout the workday scheduling a well-baby clinic for Tuesday mornings from 10am to 11am one morning per week and performing school physicals one morning per week leaving one morning free of appointment times for pts to walk in at their convenience scheduling two pts every 20 mins scheduling two pts at the top of every hour and one pt. at half past the hour - scheduling a well-baby clinic for Tuesday mornings from 10am to 11am one morning per week and performing school physicals one morning per week

Which scheduling style utilizes any method or combination of methods that works best for the individual office?

open hours stream clustering practice based double-booking - practice based

Which of the following best describes the prior permission or approval needed from an insurance carrier before a patient may be treated or have a specific procedure performed by the physician?

referral protocol prepayment precertification capitation - precertification

Which of the following would be an example of an accounts receivable?

charges for a pt.'s office visit charges from the electric company payment made for the maintenance of the computer charges for a new ink cartridge for the printer payment made to the maintenance person - charges for a pt.'s office visit

A one-write, or write-it-once, bookkeeping system is also referred to as a

POMR system SOMR system balance statement system pegboard system encounter form - pegboard system

All of the following are ways to help in the collection process of accounts receivable EXCEPT:

asking the pt. if he or she will be paying by cash, check or credit card enclosing an addressed return envelope with the pt. bill making the pt. aware of the payment policy prior to an appointment allowing three months to pass before billing the pt. for the office visit making a call to the pt. about an overdue bill - allowing three months to pass before billing the pt. for the office visit

Which of the following is the safest type of check endorsement?

blank endorsement total endorsement restrictive endorsement insurance endorsement private endorsement - restrictive endorsement

Payroll documents of employees need to be kept for a minimum of

1 year 2 years 4 years 5 years 7 years - 4 years

The money collected through contributions to the Federal Insurance Contribution Act (FICA) is used for all of the following EXCEPT:

retirement income Medicare coverage disability insurance

unemployment insurance benefits for survivors - unemployment insurance

Which type of insurance is usually purchased to cover catastrophic illness and injuries?

Medicare Medicaid major medical HMOs CHAMPVA - major medical

The usual fee charged by a physician is

the amount for an exceptionally difficult or complex procedure requiring more time and effort on the part of a provider the amount allowed by an insurance carrier the amount charged by a provider in a specific geographic area for a specific service or procedure the amount allowed by the government the amount a dr. charges for a service or procedure - the amount a dr. charges for a service or procedure

Which law protects consumers by requiring full disclosure of any additional charges that may apply to a bill, such as interest?

equal opportunity law truth-in-lending act good samaritan law americans with disabilities act fair debt collection practices act - truth-in-lending act

Which of the following statements is NOT true about patient referrals?

they may be classified as an urgent referral they may be classified as a regular referral they may be requested by the pt. they may be classified as a stat referral they may be made without pre-authorization from the insurance carrier - they may be made without pre-authorization from the insurance carrier

Which of the following statements describes a patient advocate?

a liaison between pt. and healthcare provider a person selected to make healthcare decisions for the pt. a type of living will an advanced directive

an attorney for the pt. during a lawsuit - a liaison between pt. and healthcare provider

Which of the following terms may be defined as the science of designing equipment in a workplace to help workers reach maximum productivity and reduce fatigue and discomfort?

ergonomics kinesiology physiology body mechanics etiology - ergonomics

Which of these laws or organization developed rules regarding the proper handling of blood products and other infectious material such as wearing gloves, gowns, and goggles?

controlled substance act of 1970 center for disease control and prevention occupational safety and health administration universal precautions food and drug administration - center for disease control and prevention

All of the following are requirements for safety in the medical office EXCEPT

a working fire extinguisher a working smoke alarm exits marked only in braille a written plan for exposure to blood borne pathogen safety training for all employees - exits marked only in braille

Which of the following is NOT an example of biohazardous substance?

synovial fluid cerebrospinal fluid pleural fluid blood and blood products perspiration - perspiration

All of the following are bookkeeping guidelines EXCEPT

writing numbers legibly lining up columns of numbers when adding or subtracting checking math carefully, especially the placement of decimal points completing bookkeeping once every two weeks using blue or black ink for easier viewing - completing bookkeeping once every two weeks

All of the following statements are true about the encounter form EXCEPT:

an encounter form is also called a super bill or charge slip an encounter form provides an itemized list of charges an encounter form comes in triplicate an encounter form provides documentation that may be easily placed in the pt's medical record an encounter form is considered the universal insurance claim form - an encounter form is considered the universal insurance claim form

Which of the following medications should be included on a crash cart?

fluocinonide (Lidex) furosemide (Lasix) pantoprazole (Protonix) pravastatin (Pravachol promazine (Prozine) - furosemide (Lasix)

After delivering a shock with the AED, the medical assistant should

check the pt.'s pulse immediately resume chest compressions cycles with rescue breathing give 30 chest compressions and deliver another shock turn off the AED deliver a series of abdominal thrusts - immediately resume chest compressions cycles with rescue breathing

An AED is used to treat which of the following?

CVA diabetic coma seizures heart arrhythmias stroke - heart arrhythmias

The medical assistant is protected from liability during an emergency situation for all of the following reasons EXCEPT:

reasonable care is given to the pt the pt. agrees to treatment the MA does not go beyond his/her skill level he/she stays with the injured person until someone who has the same or more skill takes over acts in good faith - the pt. agrees to treatment

The medical assistant is caring for a child with a painful, blistered burn on the arm from a hot liquid. The medical assistant should