Medical Office Procedures: Glossary of Terms, Exams of Nursing

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MEDICAL OFFICE PROCEDURES

CHAPTER 1 WITH COMPLETE AND

ACCURATE SOLUTIONS

AAMA -- Correct Answer ✔✔ American Association of Medical Assistants accuracy -- Correct Answer ✔✔ correctness, including attention to detail; the trait often ranked most important in assistants by physicians. administrative medical assistant (AMA) -- Correct Answer ✔✔ the title given to medical office professionals who perform administrative tasks in a wide variety of settings. AHDI -- Correct Answer ✔✔ association for healthcare documentation integrity-support medical transcriptionist exams AMT -- Correct Answer ✔✔ American Medical Technologists, A national organization that promotes professional standards and growth; certification available through the association's examination. assertiveness -- Correct Answer ✔✔ The ability to communicate the full range of your thoughts and emotions with confidence and skill certification -- Correct Answer ✔✔ A process in which a person, an institution, or a program is evaluated and recognized as meeting certain predetermined standards to provide safe and ethical care.

confidentiality -- Correct Answer ✔✔ the act of holding information in confidence, not to be released to unauthorized individuals dependability -- Correct Answer ✔✔ accept responsibility and perform assigned tasks on time and accurately efficiency -- Correct Answer ✔✔ getting work done with a minimum of effort, expense, or waste empathy -- Correct Answer ✔✔ Identification with and understanding of another's situation, feelings, and motives ethnocentrism -- Correct Answer ✔✔ believing that one's own race, ethic group, and /or culture is superior to all other groups flexibility -- Correct Answer ✔✔ The ability to adjust your communication to fit the other person and the situation good judgment -- Correct Answer ✔✔ Choosing worthy goals and setting proper priorities. Thinking through the consequences of your actions. Basing decisions on practical wisdom and good sense. honesty -- Correct Answer ✔✔ a character trait of a person who is open and truthful in dealings with others. IAAP -- Correct Answer ✔✔ International Association of Administrative Professionals , a worldwide organization that sponsors continuing education and certification examination with the successful completion earning the designation of Certified Professional Secretary (CPS); also works with employers to promote excellence; formerly known as Professional Secretaries International (PSI) initiative -- Correct Answer ✔✔ The ability to assess and initiate things independently maturity -- Correct Answer ✔✔ emotional and psychological integrity composed of many qualities and skills.

problem-solving -- Correct Answer ✔✔ logically and systematically planning steps to accomplish a task professional image -- Correct Answer ✔✔ the appearance, manner, and bearing that reflect health, cleanliness, and wholesomeness; shown by evidence of healthful habits, good grooming, and appropriate dress punctuality -- Correct Answer ✔✔ the quality or habit of adhering to an appointed time self-motivation -- Correct Answer ✔✔ ability to begin or to follow through with a task without the assistance of others tact -- Correct Answer ✔✔ consideration in dealing with others and avoiding giving offence team player -- Correct Answer ✔✔ a person who works well with associates and pitches in when needed thoroughness -- Correct Answer ✔✔ the ability to perform tasks with attention to completeness, correctness, and detail work ethic -- Correct Answer ✔✔ the collective habits and skills that help the worker deal effectively with work tasks and with people