Medical Terminology and Concepts, Exams of Nursing

Download Medical Terminology and Concepts and more Exams Nursing in PDF only on Docsity! AMCA CERTIFICATION TEST - MEDICAL ASSISTING STUDY GUIDE - SET A Solved With Complete Solutions. 1) Which of the following is considered a parasitic infection? A. Lyme disease B. Rabies C. Ringworm D. Malaria - Answer 2) Aspirin and acetaminophen are examples of: A. Analgesics and antipyretics B. Antitussives and decongestants C. Antihistamines and antiemetics D. Antidotes and antibiotics - Answer 3) Demerol 75 mg, IM every 4 hours, as needed for severe pain, is what type of medication order? A. Single B. PRN C. Stat D. Routine - Answer 4) This unit in the hospital is run by physicians and experts in the field of musculoskeletal disorders of bones, joints, ligaments and tendons, identify this department. A. Rheumatology B. Obstetrics C. Ophthalmology D. Oncology - Answer 5) MSDS information includes: A. Table of chemical elements B. Product manufacturing conditions C. General and emergency information D. Information on competitor products - Answer 6) The physician prescribes a buccal medication. The medical assistant should instruct the patient to: A. Place the medication between the lower teeth and cheek B. Chew the medication and swallow it C. Place the medication under the tongue D. Dissolve the medication in water and drink it - Answer 7) Which of the following is the best specimen to test for levels of iron in the blood? A. The one collected in a tube that contains sodium citrate B. The one collected in a microcuvette C. The one collected in the tube that contains EDTA AMCA CERTIFICATION TEST - MEDICAL ASSISTING STUDY GUIDE - SET A Solved With Complete Solutions. D. The one collected in a tube with no additive - Answer 8) All pathogens are: A. Microorganisms that live in soil B. Microbes that can cause disease C. Communicable microorganisms D. Normal bacteria found on skin - Answer 9) Every prescription for a controlled substance requires the physicians signature and a ____________ number? A. FDA B. DEA C.EPA D.CDC - Answer 10) When using a No. 10 envelope, where should the address be placed? A. 10 lines down from the top and 4 inches from the left edge of the envelope B. 14 lines down from the top and 2 inches from the left edge of the envelope C. 10 lines down from the top and 2 inches from the left edge of the envelope D. 14 lines down from the top and 4 inches from the left edge of the envelope - Answer 11) What drug prevents the action of another drug or chemical? A. Trade B. Narcotic C. Synergist D. Antagonist - Answer 12) Co-insurance is calculated based on a: A. A capitation rate B. Percentage of charge C. A fixed charge for each visit D. Number of policy holders in the plan - Answer 13) Muscles that act on the knee joint exhibit two actions: A. Adduction and lateral rotation B. Medical rotation and extension C. Adduction and Abduction D. Flexion and extension - Answer 14) A structure that is composed of two or more tissue types is called a/an: A. System B. Organism C. Organ AMCA CERTIFICATION TEST - MEDICAL ASSISTING STUDY GUIDE - SET A Solved With Complete Solutions. 28) Which agency regulates the Controlled Substances Act? A. IRS B. DEA C. SWAT D. OSHA - Answer 29) Defamation through spoken statements is known as: A. Libel B. Sympathy C. Empathy D. Slander - Answer 30) Insulin syringes are calibrated in: A. Milliliters B. Units C. Cubic centimeters D. Minims - Answer 31) Which of the following is not true regarding HIPPA laws? A. Patients can make informed choices regarding how their personal health information is used B. Few boundaries are set on the use and release of health records C. Patients have more control over their medical records D. Violators are held accountable if patient privacy rights are compromised - Answer 32) To determine our ventricular pulse, the EKG technician would: A. Calculate the ST repolarization segments B. Calculate the spacing between the P waves C. Calculate the spacing between the ventricular repolarization T waves D. Calculate the spacing between the QRS complexes - Answer 33) PHI stands for: A. Protected health information B. Private health instructions C. Private health information D. Protected health instructions - Answer 34) Which situation would a Medical Assistant's signature be required? A. After the chief complaint is documented B. After the patient gives a medical history account C. On an informed consent document D. When a patient gives implied consent - Answer AMCA CERTIFICATION TEST - MEDICAL ASSISTING STUDY GUIDE - SET A Solved With Complete Solutions. 35) The Privacy Rule gives patients the right to: A. Access their medical record B. Access their ex-spouses record C. Sue the doctor D. Refuse treatment - Answer 36) A patient has an oral temperature of 100.8 F. The medical term for this is: A. Pyrexia B. Pyuria C. Hyperpyrexia D. Purulent - Answer 37) A routine hand wash procedure uses plain soap to remove soil and transient bacteria. Hand antisepsis requires the use of: A. Scrub brushes B. Antimicrobial soap C. Gel- based creams after the routine hand wash D. Medicated towels for drying clean hands. - Answer 38) Which of the following precautions require special air handling and ventilation? A. Contact precautions B. Standard precautions C. Airborne precautions D. Droplet precautions - Answer 39) Which of the following is correct regarding contact transmissions> A. It involves the transfer of pathogens by food and water. B. It involves contaminated instruments, needles, or contaminated hands that are not washed. C. It involves transmission of pathogens that remain suspended in air for a long period of time. D. It refers to the transfer of pathogens by mosquitoes, flies, and rats - Answer 40) Important information a patient should know about immunizations would be that: A. They are not necessary if quality infection is maintained B. They are prophylactics against deadly diseases C. They are known to cause autism D. They can unintentionally give the recipient a disease - Answer 41) What is the process used to wash and remove blood and tissue from medical instruments called? A. Asepsis B. Sanitization C. Disinfection AMCA CERTIFICATION TEST - MEDICAL ASSISTING STUDY GUIDE - SET A Solved With Complete Solutions. D. Sterilization - Answer 42) A patient weights 83.92 kg. How many pounds does he weigh? A. 185 lb. B. 210 lb. C. 200 lb. D. 195 lb. - Answer 43) While taking a patient's medical history for active tuberculosis, what type of PPE is required? A. Goggles B. Lab coat C. Gloves D. Mask - Answer 44) Most exposures to HIV in healthcare settings are the result of: A. Contact with AIDS patients B. Splashes during surgery C. Accidental needle sticks D. Tainted blood transfusions - Answer 45) The four symptoms of inflammation are erythema, edema, pain, and: A. Irritation B. Vomiting C. Heat D. Headache - Answer 46) A tympanic temperature means the body temperature is measured: A. Under the armpit B. Under the tongue C. At the eardrum D. In the rectum - Answer 47) A pulse site used to measure blood pressure is: A. Brachial B. Popliteal C. Radial D. Temporal - Answer 48) What is the correct way to calculate pulse pressure? A. The number found when subtracting the diastolic from the systolic B. The sum of the diastolic and the systolic C. The pulse taken at the carotid location D. The pulse taken at the apical location - Answer AMCA CERTIFICATION TEST - MEDICAL ASSISTING STUDY GUIDE - SET A Solved With Complete Solutions. A. Menstruation B. Percussion C. Auscultation D. Palpation - Answer 62) When a blood pressure cuff is deflated, the first tapping sound is the _____ pressure. A. Pulse B. Systolic C. Mean arterial D. Diastolic - Answer 63) The body organ targeted by HBV is the: A. Brain B. Liver C. Heart D. Lungs - Answer 64) A female patient came into the office for her scheduled routine physical. You are measuring the patient's vital signs. Which part of the brain is responsible for the temperature regulation? A. Hypothalamus B. Thalamus C. Medulla oblongata D. Pons - Answer 65) What position should the patient be placed in when performing an ECG? A. Dorsal recumbent B. Supine C. Trendelenburg D. Prone - Answer 66) Which mode of infection transmission occurs from touching contaminated linens? A. Droplet contact B. Direct contact C. Vehicle contact D. Indirect contact - Answer 67) Which of the following is the most common means of transmitting pathogens? A. Ingesting food B. Blood transfusions C. Coughing D. Touching - Answer AMCA CERTIFICATION TEST - MEDICAL ASSISTING STUDY GUIDE - SET A Solved With Complete Solutions. 68) When a patient fails to show for their appointment, the event must be: A. Erased from the schedule B. Written on a no-show log C. Monetarily charged to the patient D. Documented in the patient's chart - Answer 69) Notifiable infection must be reported to: A. The patient's physician B. Your supervisor C. World Health Organization D. Center for Disease Control - Answer 70) A quantitative test is one that: A. Tests for the presence and amount of substance in sample B. Tests for presence of substance only C. Does not require a trained technician D. Tests for all substances found in the sample - Answer 71) The interval between exposure to infection and the appearance of the first symptom is called: A. Incubation period B. Active period C. Means of transmission period D. Incineration period - Answer 72) Complete destruction of all forms of microbial life. A. Sterilization B. Germicide C. Sanitization D. Disinfection - Answer 73) A patient is having a seizure. Which of the following is the most appropriate step for the medical assistant to take to protect the patient? A. Raise the patient's feet B. Call for help C. Loosen clothing around the patient's neck D. Administer small amounts of liquid - Answer 74) Most specialists are paid by MCOs using which of the following methods? A. Fee-for-service B. Coinsurance C. Copayment D. Capitation - Answer AMCA CERTIFICATION TEST - MEDICAL ASSISTING STUDY GUIDE - SET A Solved With Complete Solutions. 75) Which of the following is classified as abnormally rapid, deep or labored breathing? A. Hypertension B. Tachypnea C. Hyperpnea D. Hyperpyrexia - Answer 76) The invoice for the monthly rent of the building where the medical office is located, is typically handled by which department? A. Compliance B. Human Resources C. Accounts payable D. Accounts receivable - Answer 77) What drug enhances the effects of another drug? A. Narcotic B. Antagonist C. Trade D. Synergistic - Answer 78) When using a venterogluteal approach to give an intramuscular injection in the buttock area, what is the muscle the medication goes in? A. Gluteus maximus B. Gluteus medius C. Right upper and outer quadrant D. Gluteus minimus - Answer 79) A baby's pulse and respirations are: A. The same as adults B. Not significantly different than an adult C. Faster than an adults D. Slower than an adults - Answer 80) Which of the patient's limbs serves as an electrical ground? A. Right arm B. Left leg C. Left arm D. Right leg - Answer 81) Another name for chest leads is: A. Standard B. Precordial C. Limb D. Augmented - Answer AMCA CERTIFICATION TEST - MEDICAL ASSISTING STUDY GUIDE - SET A Solved With Complete Solutions. B. Absorb sugar C. Absorb fat D. Absorb vitamins - Answer 96) No anticoagulants are found in which of the following tubes? A. Green-topped B. Yellow-topped C. Lavender-topped D. Red-topped - Answer 97) Without a clot activator, whole blood typically clots in____ minutes. A. 60 to 20 B. 1 to 2 C. 30 to 60 D. 5 to 10 - Answer a 98) Thixotropic gel, found in the SST red gray marbled- topped Vacutainer tube: A. Is more dense than red blood cells and less dense than white blood cells B. Is more dense than red blood cells and less dense than serum C. Is less dense than red blood cells but more dense than serum D. Has the same density as red blood cells - Answer 99) Which of the following procedures is appropriate for preparing blood and other potentially infectious materials for transport? A. Freezing the materials before transport B. Placing the materials in a leak-proof container during collection C. Decontaminating the hazardous waste container D. Relabeling containers provided for waste - Answer 100) The normal volume of urine produced by an adult in a 24-hour period generally does not exceed: A. 2000 L B. 2000 mL C. 400 mL D. 750 ml - Answer 101) The patient's specimen is lipemic. This is usually an indicator that the patient is: A. Smoking B. Not fasting C. Normal D. In basal state - Answer 102) Which of the following tests is not a part of complete blood count? A. Activated partial thromboplastin time AMCA CERTIFICATION TEST - MEDICAL ASSISTING STUDY GUIDE - SET A Solved With Complete Solutions. B. Differential C. Hemoglobin D. Hematocrit - Answer 103) The boundaries for the approved area in performing heel punctures are: A. The line extending from the third toe, dividing the plantar surface into medial and lateral aspects. B. The line extending from the third and fourth toe, dividing the plantar surface. C. The lateral line extending from the third toe and the medical line extending from the second toe. D. The medial line extending from the great toe and lateral line extending from the fourth and fifth digit. - Answer 104) What is the best sample for the determination of blood pH and blood gases? A. Cerebrospinal fluid B. Arterial blood C. Venous blood D. Capillary blood - Answer 105) The ability to identify with someone else's feelings is called: A. Respect B. Feedback C. Sympathy D. Empathy - Answer 106) How far above the site of draw is the tourniquet placed? A. 3-4 inches B. 1-2 inches C. 5-7 inches D. 4-6 inches - Answer 107) A female patient came into the clinic for follow-up after a right sided mastectomy with some removal of lymphoid tissue. What is the name of the condition that makes blood draw on the right arm not recommended? A. Syncope B. Lymphostasis C. Anemia D. Hemoconcentration - Answer 108) Which of the following is correct for ending a venipuncture procedure? A. Remove the tourniquet, remove the needle, remove the tube, apply pressure B. Remove the tourniquet, remove the tube, remove the needle, apply pressure C. Remove the needle, remove the tube, remove the tourniquet, apply pressure AMCA CERTIFICATION TEST - MEDICAL ASSISTING STUDY GUIDE - SET A Solved With Complete Solutions. D. Remove the tube, remove the tourniquet, remove the needle, apply pressure - Answer 109) Which of the following is known as swimmer's ear? A. Otitis externa B. Otitis C. Otitis media D. Otitis interna - Answer 110) Which of the following should be used to chill a specimen as it transported? A. A small freezer unit B. Frozen blocks of ice C. Crushed ice D. Tepid water - Answer 111) The Medical Assistant was sent to the ward to draw blood for coagulation studies, Which of the following is correct about this draw? A. The Medical Assistant can use capillary tubes for the blood collection B. Draw a red top tube before the light blue tube C. Fill a light blue to the top D. Before drawing the specimen, make sure the patient has fasted for 12 hours - Answer 112) The tube of choice for glucose testing is: A. Gray-top tube B. Red-top tube C. Light-blue top blue D. Lavender-top tube - Answer 113) The function of the platelet is to: A. Cause the blood to clot B. Fight infection C. Carry oxygen D. Carry nutrients - Answer 114) The three kinds of blood cells are: A. Leukocytes, red blood cells, erythrocytes B. Erythrocytes, Platelets, thrombocytes C. Leukocytes, white blood cells, platelets D. Erythrocytes, thrombocytes, leukocytes - Answer 115) The hormone tested for in pregnancy tests is: A. TSH B. Progesterone AMCA CERTIFICATION TEST - MEDICAL ASSISTING STUDY GUIDE - SET A Solved With Complete Solutions. C. Patient confidentiality D. Patient insurance - Answer 129) A patient has been taking aspirin for arthritis. Which of the following is most likely to be affected by it? A. Bleeding time B. Glucose time C. Blood culture collection D. Blood culture results - Answer 130) Mr. Matthews called the office to get the test results for his wife, Martha. What should the medical assistant do? A. Tell Mr. Matthews that you cannot release the information B. Check the medical record to see if Mr. Matthews is really Martha's husband - if so then release the information. C. Tell Mr. Matthews the test results D. Check the medical record to see if Mr. Matthews is authorized to have this information on Mrs. Matthews HIPAA form. if so, then release the information. - Answer 131) If a finger is "excessively" milked during a skin puncture, the result will be: A. A decrease in pain for the patient B. Increased venous blood flow to the puncture site C. An adequate of blood for filling several capillary tubes D. Hemolysis and contamination of the specimen with tissue fluids - Answer 132) You are the only CMAC the night shift. You receive orders for all of the following tests within minutes of one another. Which test has the greatest collection priority? A. STAT CBC in labor and Delivery B. STAT electrolytes in the ER C. Timed blood cultures in ICU D. ASAP electrolytes in CCU - Answer 133) The phenylketonuria (PKU) test is used to diagnose deficiency of phenylalanine hydroxylase, the most common clinically encountered inborn error of metabolism. it is performed on: A. Blood drawn from a newborn's finger B. A newborn's fecal specimen C. Blood drawn from a newborn's buttocks D. Blood drawn from a newborn's heel - Answer AMCA CERTIFICATION TEST - MEDICAL ASSISTING STUDY GUIDE - SET A Solved With Complete Solutions. 134) Samples appear to have been mislabeled and mixed on two patients. Each outpatient has orders for both blood and urine test, so there were two samples for each. What would be the best course of action? A. Recollect all four specimens from the patients B. Re-label the urine samples, but redraw the blood C. Have the patients come back and identify their specimens D. Re-label all the specimens - Answer 135) What specimens require protection from light? A. Bilirubin B. Lactic acid C. Blood gases D. Cryo fibrinogens - Answer 136) Which of the following are also referred to as serum separator tubes (SST)? A. Red/Gray-top tubes B. Red-top tubes C. Light blue-top tubes D. Lavender-top tubes - Answer 137) Which of the following specimens are best utilized to measure clotting factors? A. Serum B. Whole blood C. Plasma D. Sterile blood - Answer 138) Which of the following is a standard speed for an EKG machine? A. 50 mm/second B. 100 mm/second C. 10 mm/second D. 25 mm/second - Answer 139) When would a phlebotomist use a multiple-sample needle? A. Along family members who all require the same test B. In a large out-patient laboratory for all patients requiring the same test C. For microcapillary collection D. When more than one tube of blood is to be collected - Answer 140) A collection tube containing an anti-coagulant must be inverted how many times? A. Tubes containing anti-coagulants are not inverted at all B. Ten times C. Eight times D. Shake vigorously for 30 seconds - Answer AMCA CERTIFICATION TEST - MEDICAL ASSISTING STUDY GUIDE - SET A Solved With Complete Solutions. 141) Identify the rhythm that will often produce an irregular rhythm. A. Atrial Tachycardia B. Sinus Dysrhythmia C. Ventricular Tachycardia D. Sinus Bradycardia - Answer 142) Which limb sensor is the reference or ground electrode? A. Right arm B. Left arm C. Left leg D. Right leg - Answer 143) One method to calculate heart rate from an EKG strip is to: A. Count the small boxes between the R-R interval and divide into 1500 B. Count the number of small boxes in the R-R intervals and divide by 2 C. Estimate by counting R peaks in 10 sec strip and multiply by 10 D. Count the number of QRS complexes in a 3 strip and multiply by 10 - Answer 144) A 45 year-old man comes in for a stress test. His resting blood pressure is 120/80. During the stress test, his blood pressure dropped to 95/55 and his skin is cold and clammy. What is the best course of action? A. Stop for a minute, then resume B. Stop the test immediately C. Slow the test and then pick the pace back up D. Push forward with the test - Answer 145) The Q wave, if present, is always: A. Positive B. Present C. Isoelectric D. Negative - Answer 146)The main purpose of PPE is to: A. Help project a professional appearance B. Protect street clothes from getting soiled C. Provide the employee a barrier against infection D. Systolic pressure below 90 and diastolic pressure below 60mmHg - Answer 147) Hypotension is defined as: A. No measurable Systolic pressure B. Systolic pressure above 150 mmHg and diastolic pressure above 90mmHg C. Systolic pressure of 129 mmHg and diastolic pressure of 80 mmHg D. Systolic pressure below 90 and diastolic pressure below 60mmHg - Answer AMCA CERTIFICATION TEST - MEDICAL ASSISTING STUDY GUIDE - SET A Solved With Complete Solutions. 161) In a standard 12-lead ECG, the measurement of current that the heart muscle produces between the right arm electrode and left arm electrode is known as the: A. Standard limb lead lll B. Augmented leas aV C. Standard limb lead ll D. Standard limb lead l - Answer 162) What is the name of the heart valve that separates the right atrium and right ventricle/ A. Aortic valve B. Tricuspid valve C. Pulmonic valve D. Mitral valve - Answer 163) Which of the following is an example of a biohazard? A. Spilling a chemical on a countertop B. Splashing of blood when a cap is removed C. Touching electrical equipment with wet hands D. The potential for a fire to start - Answer 164) How do you know when you have achieved adequate ventilation for a patient when doing CPR? A. Air escapes the nose B. Air enters the stomach C. Rise of the chest D. You hear a popping sound - Answer 165) What is the minimum number of electrodes that may be attached to the patient for Holter Monitoring? A. 12 electrodes B. 2 electrodes C. 5 electrodes D. 10 electrodes - Answer 166) Tachycardia is a pathology that damages mainly the: A. Heart muscle B. Brain C. Blood vessels D. Body organs - Answer 167) The national health insurance plan for Americans age 65 and older is: A. CHAMPVA B. Medicaid C. TRICARE AMCA CERTIFICATION TEST - MEDICAL ASSISTING STUDY GUIDE - SET A Solved With Complete Solutions. D. Medicare - Answer 168)Which of the following requires all employees' workplace hazard training? A. Standard precautions B. Bloodborne pathogen C. Emergency action plans D. Hazard communication standard - Answer 169) Which body system has the liver, gallbladder and pancreas as accessory organs? A. Digestive B. Endocrine C. Integumentary D. Lymphatic - Answer 170) Regulation of the heart rate, speed of electrical conduction and strength of contraction are influenced by the brain via the _______ nervous system. A. Autonomic B. Somatic C. Core D. Voluntary - Answer 171) A 67 year-old man comes into the doctor's office for a regular checkup. The doctor orders an Electrocardiography (ECG/EKG) to be done on the patient. There is junctional escape beat noticed by you. What is the origin of this rhythm? A. AV - node B. Bundle Branches C. Ventricle D. Sinus node - Answer 172) Which chest lead is placed on the right sterna border in the 4th intercostal space? A. V3 B. V1 C. V2 D. V4 - Answer 173) The patients chart indicates a urine sample was collected at 1800. This means the sample was collected at: A. 8 am B. 8 pm C. 6 am D. 6 pm - Answer AMCA CERTIFICATION TEST - MEDICAL ASSISTING STUDY GUIDE - SET A Solved With Complete Solutions. 174) What is the name of the law that protects health care workers who gave aid during the time of an accident? A. Good Samaritan Law B. Megan's Law C. Right to know Law D. HIPAA - Answer 175) The contraction phase of the heartbeat is called: A. Systole B. Diastole C. Tachycardia D. Pacemaker - Answer 176) The correct lead from the center of heart to the positive pole of the leg is: A. AVF B. AVR C. lll D. ll - Answer 177) The correct lead from the right arm to the leg is: A. AVR B. AVF C. lll D. ll - Answer 178) A blood sample is collected from a patient and the plasma is pink to red in color. Which of the following is the most likely cause? A. Polycythemia B. Hemolysis C. Lipema D. Agglutination - Answer 179) Which drug is used as an anticoagulant? A. Fluoxetine (Prozac) B. Warfarin (Coumadin) C. Digoxin (Lanoxin) D. Triazolam (Halcion) - Answer 180) Which is the most common route of administration of nitroglycerin? A. Intravenous B. Intradermal C. Suppository D. Sublingual - Answer AMCA CERTIFICATION TEST - MEDICAL ASSISTING STUDY GUIDE - SET A Solved With Complete Solutions. 193) The method of scheduling in which one patient is scheduled for a specific appointment time is known as: A. Single booking B. Standard scheduling C. Cluster scheduling D. Fixed appointment scheduling - Answer 194) ___________________, also known as POMR, is a method of tracking the patient's problems during the time they are receiving medical care. A. Problem-oriented model records B. Problems on medical records C. Problem-oriented medical record charting D. Prognosis on medical record charting - Answer 195) Another term for outpatient care is: A. Rehabilitation care B. Non ambulatory care C. Ambulatory care D. Nursing home care - Answer 196) The best way to handle a "difficult" or "bad" patient is to: A. Threaten to report the patient to his or her doctor B. Speak firmly to maintain charge of the situation C. Help the patient to feel in control of the situation D. Leave the room without collecting the specimen - Answer 197) Which of the following is an example of negative kinesics? A. Smiling B. Eye Contact C. Frowning D. Good grooming - Answer 198) Which of the following skills would not be an appropriate expectation of the competent medical assistant? A. Giving instructions to patients about self-care after treatments B. Diagnosing common patient symptoms C. Performing insurance coding and billing D. Using the computer to perform a variety of office functions - Answer 199) When analysis of a patient flow is reviewed, what does this help a practice determine? A. The day of the week that most patients come in B. The number of times per year a patient visits the medical office C. The amount of time the provider sees patients per week AMCA CERTIFICATION TEST - MEDICAL ASSISTING STUDY GUIDE - SET A Solved With Complete Solutions. D. The realistic time frame for each appointment - Answer 200) The mental and emotional condition, enthusiasm, loyalty, or confidence of an individual or group with regard to function or tasks at hand is called: A. Morale B. Insubordination C. Initiative D. Tenacity - Answer 201) Faithfulness, or allegiance to a cause, ideal, custom, institution or product, is called: A. Loyalty B. Dependability C. Courtesy D. Flexibility - Answer 202) When medical assistants are able to adapt to various situations, they are considered to be: A. Courteous B. Flexible C. Dependable D. Loyal - Answer 203) One mental health illness that can hinder patient education is: A. Chicken pox B. High blood pressure C. Alzheimer disease D. Depression - Answer 204) Which of the following is an example of proxemics? A. Eye contact B. Facial expression C. Personal contact D. Personal hygiene - Answer 205) Which is an example of a recommended preventive procedure? A. Eating the recommended daily allowances B. Teeth whitening C. Childhood immunizations D. Daily exercise - Answer 206) Which of the following types of filing systems requires a cross reference files? A. Alphabetic B. Subject AMCA CERTIFICATION TEST - MEDICAL ASSISTING STUDY GUIDE - SET A Solved With Complete Solutions. C. Geographic D. Numeric - Answer 207) Before developing a medication schedule, you should evaluate the patient's: A. Bathroom habits B. Medical record C. Daily routine D. Side effects - Answer 208) During assessment, the nest source from which to obtain patient information is the: A. The medical record B. Physician's notes C. A family member D. The physician - Answer 209) Verbal facial expressions or body language, such as a nod of understanding, are called: A. External noise B. Internal noise C. Channels D. Feedback - Answer 210) The way to organize appointment scheduling so that it best supports the success of the practice is to: A. Include a lot of time physician's administrative activities B. Allow frequent breaks C. Consider the preferences of the physician D. Schedule as many patients as possible throughout the entire day - Answer 211) The principle advantage of using wave method when designing the scheduling process is that it: A. Provides more breaks for staff B. Allows flexibility to accommodate the unpredictable C. Gives priority to established patients D. Enables the physician to see more patients each day. - Answer 212) What does the "inside address" in a typewritten letter need to include? A. The salutation B. The body of the letter C. The name and address of the person sending the letter D. The name and address of the person receiving the letter - Answer 213) Which of the following would be filled SECOND?