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Michigan Builders License Exam 2024 New Latest Version with All Questions from Actual Past Exam and 100% Correct Answers
Typology: Exams
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The purpose of a ____ is to divert the flow of water and prevent ice and snow build-up behind the chimney. Associated Answers 1 saddle 2 fascia 3 drip edge 4 starter strip ----------- Correct Answer ----------- saddle Mix 10 parts water to one part ________________________ to remove efflorescence and excess mortar from the face of brick that has recently been laid. Associated Answers 1 muriatic acid 2 turpentine 3 sulfuric acid 4 boric acid ----------- Correct Answer ----------- muriatic acid Brick ties should be placed not more than every 32 inches horizontally, and 24 inches vertically so that no more than _____ square feet are supported by one tie. Associated Answers 1 2. 2 3 3 3. 4 4.5 ----------- Correct Answer ----------- 2. Wood shingles and shakes should be from _______ in width. If the shake or shingle is too wide, split it with a roofer hatchet. Associated Answers 1 2 to 6 inches 2 2 to 7 inches 3 3 to 8 inches 4 3 to 6 inch ----------- Correct Answer ----------- 3 to 8 inches The advantages of using rigid foam could include _________________________. Associated Answers 1 does not cause skin irritation 2 is less expensive than other types of insulation 3 can act as an air barrier 4 a and c ----------- Correct Answer ----------- a and c The rate of heat flow through a building product is known as ______________.
Associated Answers 1 air leakage 2 R-value 3 U-factor 4 Solar heat gain efficiency ----------- Correct Answer ----------- U-factor Ventilated crawl spaces require a minimum of 1 square foot of ventilation opening to every __________ square feet of crawl space floor area. Associated Answers 1 100 2 120 3 150 4 300 ----------- Correct Answer ----------- 150 In Michigan, any air-impermeable insulation must be a _________ vapor retarder. Associated Answers 1 Class I 2 Class II 3 Class III 4 Class IV ----------- Correct Answer ----------- Class II All stairway means of egress doors shall swing _____________________. Associated Answers 1 inward 2 either direction 3 in the direction of egress 4 not specified by codes ----------- Correct Answer ----------- in the direction of egress When the fenestration openings are more than 15% of the gross wall area, the U-Value of the windows ______________________. Associated Answers 1 must increase 2 must decrease 3 doesn't matter 4 must double ----------- Correct Answer ----------- must decrease What are the names of the three layer of traditional stucco? Associated Answers 1 scratch, brown, and finish 2 1st, 2nd, and 3rd 3 scratch, green, and top 4 none of the above ----------- Correct Answer ----------- scratch, brown, and finish Fiber cement siding shall have a minimum horizontal lap of_______. Associated Answers 1 2 1/2 inches
2 2 inches 3 1 1/4 inches 4 1 1/2 inches ----------- Correct Answer ----------- 1 1/4 inches Abuse resistant panels are engineered to provide increased resistance to __________________________. Associated Answers 1 Indentations 2 Light reflection 3 Weather 4 None of the above ----------- Correct Answer ----------- Indentations _______________ is a technique that is a desirable finishing method when installing woodwork over concrete floors. Associated Answers 1 Alligatoring 2 Boxing 3 Back-priming 4 None of the above ----------- Correct Answer ----------- Back-priming If an above ground pool meets all other requirements, it does no need to have a fence if the walls are over _____________________. Associated Answers 1 36 inches 2 40 inches 3 45 inches 4 48 inches ----------- Correct Answer ----------- 48 inches Most fatalities from carbon monoxide poisoning result from __________________. Associated Answers 1 exhaust systems 2 heaters 3 stoves 4 all of the above ----------- Correct Answer ----------- All fo the above Failure to report job site injuries to OSHA could result in ___________________. Associated Answers 1 fines and imprisonment 2 a 50% M.E.S.C. assessment in the following quarter 3 a 15% increase in F.I.C.A. withholding and employer matching taxes 4 all of the above ----------- Correct Answer ----------- fines and imprisonment Employers must make available for employees in a readily accessible manner _____________________ for those hazardous chemicals in their workplace. Associated Answers 1 safety data sheets (SDSs)
2 helmets 3 oxygen masts 4 funnels ----------- Correct Answer ----------- safety data sheets (SDSs) A living unit is built directly above a garage. The ceiling in the garage must have ____________________. Associated Answers 1 1/2" gypsum board 2 5/8" type X gypsum board or equivalent 3 5/8" gypsum board 4 1/2" type X gypsum board or equivalent ----------- Correct Answer ----------- 5/8" type X gypsum board or equivalent All of the following are true regarding the bearing of wood joists on walls or beams in a single family dwelling except ___________________. Associated Answers 1 minimum bearing of concrete or masonry shall be 5" 2 1 1/2" bearing required on wood or steel 3 joist framing from opposite ends shall lap at least 3" 4 ribbon strips or joist hangers may be used ----------- Correct Answer ----------- minimum bearing of concrete or masonry shall be 5" The complete railing system of a residential stair is called a ____________________. Associated Answers 1 newel post 2 fillet 3 baluster 4 balustrade ----------- Correct Answer ----------- fillet Who is responsible for the ongoing maintenance of erosion and sediment control devices? Associated Answers 1 The property owner 2 The site superintendent 3 The permit holder 4 The general contractor ----------- Correct Answer ----------- The permit holder What type of material allows for the best drainage? Associated Answers 1 Pea pebbles 2 Soft clay 3 Organic matter 4 None of the above ----------- Correct Answer ----------- Pea pebbles Concrete slabs below grade require a _______________ base course of sand, gravel or crushed stone if the existing base isn't a group 1 soil.
Associated Answers 1 3" 2 4" 3 5" 4 6" ----------- Correct Answer ----------- 4" Protecting foundation walls against ordinary seepage such that may occur after a rainstorm is called _______________. Associated Answers 1 waterproofing 2 dampproofing 3 parging 4 sealcoating ----------- Correct Answer ----------- dampproofing The thickened portion of a slab made to support a load bearing wall is ____________________. Associated Answers 1 not required 2 called a grade beam 3 required by code 4 both b and c ----------- Correct Answer ----------- both b and c When handling and installing most insulation products, certain precautions should be followed, such as ____________________. Associated Answers 1 minimize dust generation. 2 provide proper ventilation. 3 wear protective clothing. 4 All of the above ----------- Correct Answer ----------- All of the above What is the actual size of a nominal 8" square glass block? Associated Answers 1 7-5/8" x 7-5/8" x 3-5/8" 2 7-3/4" x 7-3/4" x 3-7/8" 3 8" x 8" x 4" 4 7-1/2" x 7-1/2" x 3-1/2" ----------- Correct Answer ----------- 7 - 3/4" x 7-3/4" x 3-7/8" What type of mortar would best be recommended for exterior, above-grade use? Associated Answers 1 Type L 2 Type S 3 Type N 4 Type M ----------- Correct Answer ----------- Type N What ingredient, when increased in mortar, decreases strength but increases workability?
Associated Answers 1 Sand 2 Water 3 Lime 4 Chloride ----------- Correct Answer ----------- Lime Joints in fire brick shall not exceed __________________. Associated Answers 1 1/4" 2 3/8" 3 1/2" 4 9/16" ----------- Correct Answer ----------- 1/4" The term "steep roof" as defined by OSHA is referring to a roof slope above ______________________. Associated Answers 1 4 in 12 2 6 in 12 3 8 in 12 4 10 in 12 ----------- Correct Answer ----------- 4 in 12 Valley flashing for wood shakes shall be minimum 26 gauge corrosion resistant sheet metal and shall extend _______ from the centerline each way. Associated Answers 1 9 inches 2 10 inches 3 11 inches 4 12 inches ----------- Correct Answer ----------- 11 inches When nailing roof shingles to 5/8" roof sheathing ___________________________. Associated Answers 1 the nails should be 5/8" in length 2 should not penetrate through the roof sheathing 3 the nails should penetrate through the sheathing 4 the nails should be ring shank to keep them from pulling out
Executive Branch --------- Correct Answer ---------- Enforces laws Judicial Branch --------- Correct Answer ---------- Interprets the laws and grants remedies Statutory Law --------- Correct Answer ---------- prescribed in written legislation Common Law --------- Correct Answer ---------- decisions are based upon precedence Plaintiff --------- Correct Answer ---------- a person who brings a case against another in a court of law. Defendant --------- Correct Answer ---------- an individual or group being sued or charged with a crime Design/construction claims are processed in what court system --------- Correct Answer - --------- civil court system Jurisdiction --------- Correct Answer ---------- (n.) an area of authority or control; the right to administer justice Attorney --------- Correct Answer ---------- officer of the court American rule --------- Correct Answer ---------- Each party in a lawsuit normally pays his or her own lawyer, whether the case is won or lost The law of torts imposes what duties --------- Correct Answer ---------- imposed duties the law of contracts imposes what duties --------- Correct Answer ---------- assumed duties the sale of movable goods --------- Correct Answer ---------- UCC professional services --------- Correct Answer ---------- common law Workers Compensation --------- Correct Answer ---------- A form of insurance paid by the employer providing cash benefits to workers injured or disabled in the course of employment. This is the sole remedy for injury, the employee can't in turn sue the company he/she works for. precedence --------- Correct Answer ---------- the greater weight of evidence required in a civil law suit for the trier of fact to decide in favor of one side or the other 51%> fiduciary relationship duties to beneficiary --------- Correct Answer ---------- fiduciary>loyalty>confidence>trust>beneficiary
contacts can be declared void by statute by way of --------- Correct Answer ---------- contracts in restraint of trade illegality against public conscious Contra Proferentem --------- Correct Answer ---------- if you have the opportunity to write the contract it can work against you (you can write against that in the contract) Essential Elements of a Contract --------- Correct Answer ---------- parties competent to contract proper subject matter legal consideration mutuality of agreement mutuality of obligation joint liability --------- Correct Answer ---------- two or more persons are each liable for the entire obligation or amount of the debt Severable Liability --------- Correct Answer ---------- each promissory agrees to be solely responsible for the entire obligation as if each promissory had executed separate agreements for same performance Joint and Several Liability --------- Correct Answer ---------- each promissory individually, and all promissory's jointly agrees to perform the same obligation Void Contract --------- Correct Answer ---------- based on illegality not enforced against public conscious Voidable Contract --------- Correct Answer ---------- Contract procured by fraud is voidable at the option of the defrauded party. Void Example --------- Correct Answer ---------- John promises to give Suzy $1,000 if she provides false testimony. Voidable example --------- Correct Answer ---------- John tells Suzy she should sell him her couch for a nominal price, otherwise he will steal her cat. expressed contract --------- Correct Answer ---------- Parties declare terms orally or by writing (words form the basis of agreement). implied-in-fact contract --------- Correct Answer ---------- Parties manifest their agreement by conduct. implied-in-law contract --------- Correct Answer ---------- Court will enforce contract to prevent unjust enrichment.
exculpatory contract --------- Correct Answer ---------- Seeks to relieve a party of his/her own negligence. Not automatically unenforceable. Depends on whether contract contravenes public policy or violates law. Often difficult to discern. third party beneficiary --------- Correct Answer ---------- person not party to a contract, but whom parties intended to benefit Expectation Damages --------- Correct Answer ---------- benefit of the bargain Expectation Damages Formula --------- Correct Answer ---------- Loss of value of the breaching party's performance
insurance --------- Correct Answer ---------- is a mechanism by which one party (the insured) for a price (the premium) receives coverage against specified risks from a third party (the insurer) that are specified in the parties' contract (the policy). Theories of Tort Liability --------- Correct Answer ---------- professional negligence breach of fiduciary duty intentional or negligent misrepresentation unfair trade practices fraud The contoured elevation lines on a site plan read 135' and 139', two points on these lines are 15' apart. What is the percentage of slope between the two points? Associated Answers
3 by design/build companies 4 All of the above ----------- Correct Answer ----------- when quantities of work are not known Which of the following soil tests would you use when planning the location of a leach field? Associated Answers 1 modified proctor 2 percolation 3 sand cone 4 nuclear density ----------- Correct Answer ----------- percolation At a minimum how far back from the building line should the batter boards be? Associated Answers 1 2 feet 2 4 feet 3 8 feet 4 15 feet ----------- Correct Answer ----------- 4 feet Which of the following is not typically required prior to beginning demolition? Associated Answers 1 Get the right permit 2 Make sure all utilities have been cut and capped. 3 Have a topographical survey done. 4 Provide notice to adjacent property owners. ----------- Correct Answer ----------- Have a topographical survey done What is the minimum twenty-eight day compression strength of concrete used for foundations not being exposed to weather? Associated Answers 1 1500 psi 2 2000 psi 3 2500 psi 4 3000 psi ----------- Correct Answer ----------- 2500 psi Vented crawl spaces require a vent opening within ___ feet of each corner. Associated Answers 1 1 2 2 3 3 4 6 ----------- Correct Answer ----------- 3 What is used to prevent concrete from sticking to wood forms? Associated Answers 1 grease 2 form release agent (oil)
3 concrete will not stick to wood 4 none of the above ----------- Correct Answer ----------- form release agent (oil) What is the reason for using fiber reinforcement in concrete? Associated Answers 1 Improves ductility and reduces surface cracks. 2 It's a cheap filler. 3 It increases temperate strength. 4 It increases compression strength. ----------- Correct Answer ----------- Improves ductility and reduces surface cracks. What is the minimum amount of bearing for the ends of each joist placed over a girder or sillplate? Associated Answers 1 1" 2 1 1/4" 3 1 1/2" 4 1 3/4" ----------- Correct Answer ----------- 1 1/2" In balloon framing, the second floor joists rest on _______________. Associated Answers 1 collar ties 2 the ribbon 3 the top plate 4 rafters ----------- Correct Answer ----------- the ribbon Wood used for interior finish should be dried to a moisture content of ______________. Associated Answers 1 6 percent 2 8 percent 3 10 percent 4 15 percent ----------- Correct Answer ----------- 8 percent Wood joist blocking or bridging must be installed when __________________. Associated Answers 1 when the joist exceeds 2" x 8" 2 when the joist exceeds 2" x 10" 3 when the joist exceeds 2" x 12" 4 when the joists are 8 feet long ----------- Correct Answer ----------- when the joist exceeds 2" x 12" What is the first offense penalty for engaging in the practice of residential building without a license? ---------- Correct Answer ---------- Not less than $5,000 and not more than $25,000 and/or one year in prison. Subsequent violations can extend the prison time to up to 2 years.
What is the penalty for engaging in the practice of residential builders license, resulting in a death? ---------- Correct Answer ---------- Not less than $5,000 and not more than $25,000 and/or four years in prison On your individual builder's license application, what should you write as your "business address"? ---------- Correct Answer ---------- Your personal address What is the cost for the individual builder's license? ---------- Correct Answer ---------- $ After receiving your residential builder's license, what are the only trades not covered by your license? ---------- Correct Answer ---------- Plumbing, electrical, and HVAC Who is the TESTING company for the State of Michigan? ---------- Correct Answer ------- --- PSI What is the name of the department that regulates your license? ---------- Correct Answer ---------- LARA What are the 2 parts of the Residential Builder Examination? ---------- Correct Answer --- ------- Business and Law examination/Practice and Trade examination What is a good quick asset ratio? ---------- Correct Answer ---------- 1 to 1 Under the Carpentry section of the test, what does a "span table" tell us? ---------- Correct Answer ---------- What species and what grade of lumber a floor joist has to be to span a certain distance Which is NOT a reason that you need a residential business license? It allows you to be able to file a lein on property It allows you to pull a residential permit It allows you to file a lawsuit if necessary It allows you to work on commercial properties ---------- Correct Answer ---------- It allows you to work on commercial properties Where does most fraud occur? ---------- Correct Answer ---------- In the residential market As a builder, your license falls under the regulation of: ---------- Correct Answer ---------- Both rules by the director and board as well as laws of the state of Michigan What is the make up of the 9 members of the board? ---------- Correct Answer ---------- 4 residential builders, 2 M + A contractors, and 3 members of the general public
Under the definition of occupational code, what does the word "limitation" refer to? ------- --- Correct Answer ---------- A condition, stricture, restraint or probation attached to a license relative to the scope of practice Who, upon completion of a hearing, shall assess a penalty or penalties? ---------- Correct Answer ---------- The Board If you fail to renew your license or registration on or before the expiration date, how many days do you have to resubmit with the proper payment and late fee? ---------- Correct Answer ---------- 60 days When the department is investigating a complaint and finds evidence of a violation, what actions can be brought against the respondent? ---------- Correct Answer ---------- A cease and desist order, a formal complaint, and/or a citation How many days after the administrative law hearings examiner hears the report, must a determination of penalties be made by the board? ---------- Correct Answer ---------- 60 days What is a compliance conference? ---------- Correct Answer ---------- A meeting where ONLY the respondent meets with the department to discuss the complaint against them Which of the following terms means a premise used or intended to be used for a residential purpose and related facilities appurtenant to the premises used or intended to be used as an adjunct of residential occupancy? ---------- Correct Answer ---------- Residential structure An employee other than the listed salesperson may make a sale when: ---------- Correct Answer ---------- It is occasional and incidental to the person's principal employment The following are reasons that someone would be allowed to operate without a residential business license: ---------- Correct Answer ---------- - They are an authorized representative of the United States government
If a salesperson desires to change employment from one residential builder or maintenance and alteration contractor to another: ---------- Correct Answer ---------- The license shall be forwarded to the department, an application will be made for a transfer, and a new license under the salesperson's new employer will be issued Regarding workmanship, how long does a client have to file a "verified complaint"? ------ ---- Correct Answer ---------- 18 months from the completion of work If a licensed residential builder or licensed residential maintenance and alteration contractor wishes to change the control or direction of the business, how long do they have to report that change to the department? ---------- Correct Answer ---------- 1 0 days The department shall conduct a review upon notice that a licensee has violated the asbestos abatement contractors licensing act. What are the possible consequences for for this violation? ---------- Correct Answer ---------- The department may suspend or revoke that person's license and fines may be issued When the board issues the findings of a verified complaint: ---------- Correct Answer ------ ---- - The department shall post on its website any final order of the board and the date it was issued
would require a hearing on, or dismissal of, the complaint. ---------- Correct Answer ------- --- Investigative conference A respondent in a complaint may be represented by: ---------- Correct Answer ---------- An attorney or his/her own self What act was created to collect fees for the regulation of certain occupations and professions, and for certain agencies and businesses; to create certain funds; and to prescribe certain powers and duties of certain state agencies and departments? ---------- Correct Answer ---------- State License Fee Act What is the "Occupational License For Former Offenders Act"? ---------- Correct Answer ---------- An act to encourage and contribute to the rehabilitation of former offenders and to assist them in the assumption of the responsibilities of citizenship According to the "Building Contract Fund", evidence of "intent to defraud" is defined as: ---------- Correct Answer ---------- When a contractor, or any subcontractor, appropriates moneys to his/her self for building operations BEFORE the payment by him of all moneys due or so to become due laborers, subcontractors, materialmen or others entitled to payment According to the Construction Lien Act, what must be supplied by owner, General Contractor, Sub-Contractor, or Supplier within 10 days of being asked for a copy by anyone entitled to a copy? ---------- Correct Answer ---------- Notice of commencement The "Claim of Lien" must be filed within how many days of LAST furnishing labor or materials for a project? ---------- Correct Answer ---------- 90 days Proceedings to foreclose must take place within ____ of the date that the claim lien was recorded. ---------- Correct Answer ---------- 1 year According to the Construction Lien Act, what recommendations are given for your protection? ---------- Correct Answer ---------- - Never use your assets to complete someone's project
If after filing a claim of lien, you DO get paid before the lawsuit, what form must you complete? ---------- Correct Answer ---------- Discharge of construction lien What is the maximum amount you can collect through a judgment in the small claims division of the district court using the small claims form DC84? ---------- Correct Answer - --------- $6, After Mr. Jones receives a sworn statement that he owes ABC framing $40,000, how does Mr. Jones know that ABC framing was ever on the jobsite? ---------- Correct Answer ---------- The proof of service of notice of furnishing According to the State Construction Code Act, how often will the state code be updated by the Construction Code Commission? ---------- Correct Answer ---------- Every 3 years The Uniform Commercial Code states that a contract for the sale of goods for the price of $1,000.00 or more must be: ---------- Correct Answer ---------- In writing sufficient to indicate a sale between parties and signed According to the Americans With Disabilities Act (ADA), which of the following is NOT true? The law applies to employers with 15 or more employees Employees are allowed to require a medical exam before making a job offer The first violation results in a $55,000 fine ADA requirements are enforceable only through the U.S. Department of Justice ---------- Correct Answer ---------- Employees are allowed to require a medical exam before making a job offer Minimum Wage Law states: ---------- Correct Answer ---------- - After 40 hours in any one work week, compensation is 1 1/2 times the regular rate
What is a disadvantage of a sole proprietorship? ---------- Correct Answer ---------- Owner is liable for all debts What is a disadvantage of a general partnership? ---------- Correct Answer ---------- Each partner is liable for the business debts of the other partner What allows an individual to invest in a general partnership but have no input to how the partnership is operated? ---------- Correct Answer ---------- Limited partnership What is it called when several business members come together to form a new business entity larger and financially stronger than if they acted alone? ---------- Correct Answer ---------- Joint Venture How many days after notification of a complaint does the respondent have to respond? - --------- Correct Answer ---------- 15 days Once the investigative unit receives a complaint, who do they verify the legitimacy of the complaint with? ---------- Correct Answer ---------- The building inspector of the local jurisdiction (city building department) If the dispute cannot be resolved at the informal conference, where does it go next? ----- ----- Correct Answer ---------- The administrative law hearing examiner (also known as hearing officer/presiding officer) The findings/penalty of the Administrative Law Hearing Examiner are reported to: -------- -- Correct Answer ---------- - The respondent and claiment
What is the most common type of contract used in residential construction? ---------- Correct Answer ---------- Lump sum contract What should you be sure to include in your contracts? ---------- Correct Answer ---------- - Change orders
With a permit, when should final payment be due? ---------- Correct Answer ---------- Upon final inspection In a contract, it is wise to include that care and maintenance of the owner's pet(s) is the responsibility of: ---------- Correct Answer ---------- The owner only On new construction sites what are you required to have for everyone onsite? ---------- Correct Answer ---------- Toilet facilities In regard to moving personal items, it is best if: ---------- Correct Answer ---------- - You do not move them
Who is responsible for corrections to completed work according to the subcontract? ----- ----- Correct Answer ---------- The subcontractor responsible for the correction (whoever installed it protects it) When can the builder substitute materials? ---------- Correct Answer ---------- Only with the permission of the owner The cost of moving equipment on and off the jobsite is called: ---------- Correct Answer -- -------- Mobilization costs Whatever contract you decide to use should be reviewed by: ---------- Correct Answer --- ------- An attorney Who is responsible for collecting and maintaining safety data sheets on the jobsite? ----- ----- Correct Answer ---------- The general contractor Any code related penalties that are caused for the general contractor are the responsibility of: ---------- Correct Answer ---------- The subcontractor Which of the following is NOT a responsibility of the subcontractor? provide progress reports provide material safety data information as requested provides for toolbox safety talks provides for the protection and safety of persons and property ---------- Correct Answer - --------- Provides for toolbox safety talks What are the three methods for alternative dispute resolution? ---------- Correct Answer - --------- Mediation, arbitration, facilitation In which method of alternative dispute resolution is the award settlement binding and there is no appeal process? ---------- Correct Answer ---------- Arbitration When is substantial completion of work obtained? ---------- Correct Answer ---------- When the owner can take possession and use the structure for its intended purpose (received a certificate of occupancy) According to the video "Lead Paint: A Toxic Legacy", what are the possible effects that lead paint can have on children? ---------- Correct Answer ---------- - Brain damage
According to the video "Don't Spread Lead", if a house was built before what year, you should assume the house has lead paint as a safety precaution? ---------- Correct Answer ---------- 1978 To protect yourself from lead dust and debris, what should you do? ---------- Correct Answer ---------- - Wear safety glasses
Asbestos containing material (ACM) means any material containing more than _____ asbestos ---------- Correct Answer ---------- 1% One who is capable of identifying existing asbestos hazards in the workplace and selecting the appropriate control strategy for asbestos exposure, who has the authority to take prompt corrective measures to eliminate them is called: ---------- Correct Answer ---------- The competent person Common products that might have contained asbestos in the past, and conditions which may release fibers, include: ---------- Correct Answer ---------- - Steam pipes, boilers and furnace ducts
A worker must have a wage loss of at least _______ in order to receive any worker's compensation wage loss benefits ---------- Correct Answer ---------- One week Who cannot be covered under a workers' compensation policy? ---------- Correct Answer ---------- - A sole proprietor that operates as an independent contractor
What type of bond guarantees that the contractor will complete the contracted project for the estimate sum? This bond is usually for 100% of the contract sum. Should the contractor default then the bonding company will provide for completion of the project. -- -------- Correct Answer ---------- Performance bond How do you establish trust with a client? ---------- Correct Answer ---------- By doing what you say you will do How do you establish trust with your employees? ---------- Correct Answer ---------- - ask for input