Understanding Emotional and Social Intelligence: Key Terms and Concepts, Quizzes of Business Management and Analysis

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limbic system

where your emotions are produced TERM 2

emotions are derivatives from these five core

feelings

DEFINITION 2 happiness, sadness, anger, fear, shame TERM 3

trigger event

DEFINITION 3 when something generates a pro;pnged emotional reaction TERM 4

emotional intelligence

DEFINITION 4 is your ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationships. it affects how we manage behavior, navigate social complexitites, and make personal decisions to achieve positive results. TERM 5

cognitive intelligence

DEFINITION 5 is not flexible, intelligence is your ability to learn.

personal competence

is your ability to stay aware of your emotions and manage your behavior and tendencies. It is made up of your self- awareness and self-management skills, which focus on you as an individual and not on others. TERM 7

self awareness

DEFINITION 7 is your ability to accurately perceive your own emotions in the moment and understand your tendencies across situations, includes staying on top of your typical reactions to specific events, challenges, and people. TERM 8

self management

DEFINITION 8 o Self-management is what happens when you act or do not act. It is the ability to use your awareness of your emotions to stay flexible and direct your behavior positively, this means managing your emotional reactions to situations and people. TERM 9

social competence

DEFINITION 9 is your ability to understand other peoples moods, behavior, and motives in order to improve the quality of your relationships. It is made up of your social awareness and relationship management skills. TERM 10

social awareness

DEFINITION 10 is your ability to accurately pick up on emotions in other people and understand what is really going on with them, this often means perceiving what other people are thinking and feeling even if you do not feel the same way. Listening and observing are the most important elements of social awareness.

relationship management

o is your ability to use your awareness of your own emotions and those of others to manage interactions successfully. TERM 12

4 domains of leadership strength

DEFINITION 12 executinginfluencingrelationship buildingstrategic thinking TERM 13

executing

DEFINITION 13 know how to make things happen, will implement a solution and work to get it done, have the ability to catch an idea and make it reality TERM 14

influencing

DEFINITION 14 o help their team reach a much broader audience, selling the teams ideas inside and outside the organization TERM 15

relationship building

DEFINITION 15 the essential glue that holds a team together, have the ability to create groups that are greater than the sum of their parts

strategic thinking

keeps us all focused on what could be, constantly absorbing and analyzing information TERM 17

what do strong teams have in common?

DEFINITION 17 conflict doesnt destory them because they focus on resultsprioritize whats best for their organizationmembers are just as committed to their personal livesembrace diversitymagnets for talent TERM 18

achiever

DEFINITION 18 has a great deal of stamina and works hard, takes great satisfaction from being busy and productive TERM 19

activator

DEFINITION 19 can make things happen by turning thoughts into actions, often impatient TERM 20

adaptability

DEFINITION 20 prefer to go with the flow, tends to be people who takes things as they come. discovers the future one day at a time

analytical

searches for reasons and causes, has the ability to think about all of the factors that might affect a situation TERM 22

arranger

DEFINITION 22 can organize but also has flexibility, likes to figure out how all of the pieces and resources can be arranged for maximum productivity TERM 23

belief

DEFINITION 23 has certain core values that are unchanging, out of these values emerges a defined purpose for their life TERM 24

command

DEFINITION 24 has presence, can take control of a situation and make decisions TERM 25

communication

DEFINITION 25 easy to put their thoughts to words, good conversation and presence

competition

measures their progress against the performance of others, strives to win first place and revel in contests TERM 27

connectedness

DEFINITION 27 has faith in links between things and believes everything happens for a reason TERM 28

consistency

DEFINITION 28 is aware of the need to treat people the same, tries to treat everyone with consistency by establishing clear rules TERM 29

context

DEFINITION 29 enjoys thinking about the past, understands the present by researching its history TERM 30

deliberative

DEFINITION 30 described by the serious care they take in making decisions or choices, anticipates obstacles

developer

recognizes and cultivates the potential in others, spots the sign of each small improvement and gets satisfaction from those improvements. TERM 32

discipline

DEFINITION 32 enjoy routine and structure, their world is described by the order they create TERM 33

empathy

DEFINITION 33 can sense the feelings of other people by imagining themselves in others situations TERM 34

focus

DEFINITION 34 can take direction, follow through, and make neccesary corrections to stay on track, prioritize then act TERM 35

futuristic

DEFINITION 35 inspired by the future and what could be, inspire others with their visions

harmony

looks for consensus, doesnt enjoy conflict, seeks areas of agreement TERM 37

ideation

DEFINITION 37 fascinated by ideas, able to find connections between seemingly disparate phenomena TERM 38

includer

DEFINITION 38 accepting of others, show awareness of those who feel left out and make an effort to include them TERM 39

individualism

DEFINITION 39 intrigued of the unique qualities of each person, have a gift for figuring out how people who are different can work together productively TERM 40

input

DEFINITION 40 have a craving to know more, like to collect and archive all kinds of information

intellection

characterized by their intellectual activity, introspective and appreciate intellectual discussions TERM 42

learner

DEFINITION 42 have a great desire to learn and want to continuously control, the process of learning, rather than the outcome, excites them TERM 43

maximizer

DEFINITION 43 focus on strengths as a way to stimulate personal and group excellence, seek to transform something strong into something superb TERM 44

positivity

DEFINITION 44 have an enthusiasm that is contagious, are upbeat and can get others excited about what they are going to do TERM 45

relator

DEFINITION 45 enjoy close relationships with others, find deep satisfaction in working hard with friends to achieve a goal

responsibility

take psychological ownership of what they say they will do, are committed to stable values such as honesty and loyalty TERM 47

restorative

DEFINITION 47 adept at dealing with problems, good at figuring out what is wrong and resolving it TERM 48

self-assurance

DEFINITION 48 o feel confident in their ability to manage their own lives, possess an inner compass that gives them confidence that their decisions are right TERM 49

signifigance

DEFINITION 49 o want to be very important in the eyes of others, independent, and want to be recognized TERM 50

strategic

DEFINITION 50 create alternative ways to proceed, faced with any given scenario, can quickly spot the relevant patterns and issues

woo

o love the challenge of meeting new people and winning them over, derive satisfaction from breaking the ice and making connection with another person TERM 52

Lou Holtz 5 Points of Leadership

DEFINITION 52

1. Have a vision 2. Have to have a plan 3. Have to lead by example 4. Have to hold people accountable 5. Have to make sure everyone shares the same core values TERM 53

Holton 3 Foundations of Leadership

DEFINITION 53 Keen understanding of yourself (what youre good at or not good at) Dedication to self-improvement Hunger for feedback to help them grow and improve TERM 54

positive psychology movement

DEFINITION 54 focused on strengths rather than weaknesses in leadership TERM 55

Carly Fiorina 3 Leadership Points

DEFINITION 55 o Leadership is about 3 things: Capability - Capability to ask a question and hear the answer. - To learn something everyday Collaboration Character

Holton 3 points of EQ

o One component is knowing your emotional triggers so you can make choices about how you respond to other people. o Another is about reading other people and being able to understand where they are emotionally and what they need from us. o 3rd is being able to give the person what they need emotionally. TERM 57

Golemans 6 Distinguishing Competencies

DEFINITION 57

1. Drive to achieve/improve performance (emotional) o Not driven by what people say matters o Includes setting challenging goals, like metrics to score 2. Impact/influence (emotional) o Makes persuasive arguments and hold your own 3. Conceptual thinking (cognitive ability) o Seeing crucial patterns and what matters/make connections o Identify and fix problems 4. Analysis (cognitive) o Breaking problems down systematically and anticipating obstacles 5. Taking on challenges (emotional) without being told to 6. Being self-confident (emotional) o Liking to operate independently TERM 58

amyglada

DEFINITION 58 triggers the fight or flight response