MIS 201 Exam TB Quizzes with Correct Answers 100% Verified 2023 A+, Exams of Nursing

Download MIS 201 Exam TB Quizzes with Correct Answers 100% Verified 2023 A+ and more Exams Nursing in PDF only on Docsity!

ANSWERS 100% VERIFIED 2023 A+

1. An information system collects, processes, stores, analyzes, and disseminates information for a specific purpose using a computer. Answer: False
2. Information technology refers to computer-based tools used to support the needs of an organization Answer: True
3. IT is enabling more and more people to communicate, collaborate, and compete, thereby leveling the digital playing field. Answer: True
4. You do not have to work in the IT department to benefit from learning about IT Answer: True
5. An informed user of IT can enhance his or her organization’s competitive position. Answer: True
6. Managing the IS function within an organization is the exclusive responsibility of the IS department. Answer: False
7. A systems analyst focuses on designing specifications for new technology. Answer: True
8. An auditing manager focuses on the ethical and legal use of information systems. Answer: True
9. End-user computer refers to a group of end users working together to manage their interactions with a computer. Answer: False
10. Information technology and information systems are the same thing. Answer: False

ANSWERS 100% VERIFIED 2023 A+

11. In general, informed users tend to get more value from whatever technologies they use. Answer: True
12. A combination of your high school grades, application essays, letters of recommendation, and Scholastic Aptitude Test (SAT) scores would be considered information. Answer: True
13. A university registrar who uses her experience with university admissions along with your high school grades, application essays, letters of recommendation, and Scholastic Aptitude Test (SAT) scores, would be applying her knowledge in your application process. Answer: True
14. A list of football scores with the names of the teams that played the games would be considered information. Answer: True
15. Information technology deals with the planning, development, management, and use of management information tools to help people perform all the tasks related to information processing and management. Answer: False
16. A student’s decision to drop one course and add another would be considered a transaction to the university’s information system but not to its accounting system. Answer: True
17. An ERP system is an inter-organizational information system. Answer: False
18. An organization’s supply chain starts at the supplier and ends at the customer. Answer: True
19. E-commerce systems are a type of inter-organizational information systems. Answer: True

ANSWERS 100% VERIFIED 2023 A+

20. An organization’s IT platform consists of the IT components and IT services. Answer: False
21. IT personnel use the IT infrastructure to develop information systems. Answer: False
22. Information is data that have been organized to provide value. Answer: True
23. Knowledge is data that have been organized to convey accumulated learning. Answer: True
24. Digital dashboards are special information systems that that support all managers of the organization. Answer: True
25. The two major determinants of information systems support are the functions that employees perform within organizations and the cost of the information systems. Answer: False
26. Information systems tend to follow the structure of organizations and they are based on the needs of employees. Answer: True
27. Software is a set of programs that enable the hardware to process data. Answer: True
28. Procedures are the set of instructions about how to use information systems to process information and generate desired output. Answer: True
29. Enterprise resource planning systems tightly integrate the functional area information systems via a common database. Answer: True
30. Transaction processing systems tightly integrate the functional area information systems via a common database. Answer: False

ANSWERS 100% VERIFIED 2023 A+

31. Transaction processing systems provide the input for the organization’s databases. Answer: True
32. An organization’s supply chain describes the flow of materials, information, money, and services from raw material suppliers through factories and warehouses to the end customers. Answer: True
33. Supply chains are composed of only physical product flows. Answer: False
34. If you order a computer from Dell, the process of approving your credit card is an information flow along Dell’s supply chain. Answer: True
35. Functional area information systems summarize data and prepare reports, and provide the major support for middle-level managers. Answer: True
36. Lower level managers make tactical decisions, which generally deal with activities such as short-term planning, organizing, and control. Answer: False
37. Dashboards provide rapid access to timely information and direct access to structured information in the form of reports. Answer: True
38. Information technology makes managers more productive. Answer: True
39. Information technology increases the number of employees who can report to a single manager. Answer: True
40. As computers gain in intelligence and capabilities, the competitive advantage of replacing people with machines is decreasing rapidly. Answer: False

ANSWERS 100% VERIFIED 2023 A+

41. End user computing is when employees directly use computers in their work. Answer: True Question Type: Multiple Choice
42. Which of the following is not a benefit of being an informed user of IT? a) Understanding what is “behind” applications you use in your organization. b) Providing input to enhance your organization’s applications c) Helping to select new applications d) Keeping abreast of new technologies e) Working in the IT side of the organization.
43. The title of the executive who is in charge of the people who design and build information systems, the people who use those systems, and the people responsible for managing those systems is the a) CEO b) CFO c) CIO d) CIS e) CIT
44. What does a systems analyst do? a) Manages an IS service b) Writes computer code. c) Interfaces between end users and programmers d) Forecasts technology trends e) Creates Web sites and pages
45. Which of the following statements concerning the management of information resources is not true? a) They have an enormous strategic value within an organization and therefore are relied on. b) Information systems are expensive to acquire, operate, and maintain. c) Computers are decentralized throughout the organization, which makes it harder to manage. d) Managing mainframes has become more difficult. e) Managing information resources is divided between the MIS department and end users.

ANSWERS 100% VERIFIED 2023 A+

46. Which of the following is the correct hierarchy from the lowest level to the highest level? a) Knowledge, information, data b) Information, data, knowledge c) Data, information, knowledge d) Data, information, experience e) Information, experience, wisdom
47. conveys understanding, accumulated learning, and expertise as they apply to a current problem. a) Data b) Information c) Knowledge d) Experience e) Wisdom
48. is (are) data that have been organized to have meaning and value to a recipient. a) Insights b) Information c) Knowledge d) Experience e) Wisdom
49. The list of all your purchases from Amazon (books bought, price paid, dates) is defined as. a) Data b) Information c) Knowledge d) Experience e) Wisdom
50. If Amazon uses a list of all your purchases (books bought, price paid, dates) to recommend other books to you, then it is applying its. a) Data b) Information c) Knowledge d) Experience e) Wisdom
51. A listing of all courses offered at your university would be considered , whereas a listing of all courses required in your major would be considered.

ANSWERS 100% VERIFIED 2023 A+

a) Information, data b) Knowledge, information c) Information, knowledge d) Data, information e) Data, knowledge

52. You are registering for the next semester at your university. You take into account your major, the courses you need, the prerequisites for each course, the times you take each course, and the professors teaching each section, as well as your work schedule. You are using to select your class schedule. a) Information b) Knowledge c) Experience d) Wisdom e) Data
53. A purchase of books in the college bookstore is. The report at the end of the day showing sales totals for the day is. a) Information, knowledge b) Information, data c) Data, information d) Data, database e) Data item, business intelligence
54. An organization’s IT components include all of the following except: a) A network. b) Programs c) Procedures d) A database e) Users
55. A(n) is a computer program designed to support a specific task or business process. a) Interface b) Application c) Functional area d) Network e) Database
56. is/are the computer hardware, software, and communications technologies that are used by IT personnel to produce IT services.

ANSWERS 100% VERIFIED 2023 A+

a) IT components b) IT services c) Information technology d) An information system e) A computer-based information system

58. An organization’s consists of the physical facilities, IT components, IT services, and IT management that will support the entire organization. a) Information technology architecture b) Information technology infrastructure c) Information technology d) Information system e) computer-based information system
59. IT personnel use to produce. a) IT components, IT services b) computer-based information systems, IT architecture c) IT infrastructure, IT architecture d) IT infrastructure, IT platform e) IT components, IT architecture
60. The IT infrastructure is comprised of and. a) IT components, IT personnel b) IT components, IT services c) IT services, IT personnel d) IT personnel, computer-based information systems e) Computer-based information systems, IT personnel
61. Which of the following statements is false? a) An application is a computer program designed to support a specific business process. b) Each functional area within an organization has only one application. c) A functional area information system is the same as a departmental information system. d) A functional area information system can obtain data from other functional area information systems. e) App, application, and application program all mean the same thing.
62. Enterprise resource planning systems a) Were designed to process transactions faster. b) Evolved because newer technologies made older systems obsolete.

ANSWERS 100% VERIFIED 2023 A+

c) Use a common database for all functional areas. d) Are utilized to conduct site analyses. e) All the above statements are true.

63. Knowledge workers a) Handle day-to-day operations within an organization. b) Make tactical decisions. c) Advise middle managers d) Make routine decisions. e) Are generalists
64. Office automation systems a) Support only the clerical staff. b) Are comprised of software that is used to develop documents and spreadsheets c) Include report generators. d) Are a type of inter organizational system. e) Are usually developed in-house.
65. include B2B and B2C. a) Enterprise resource planning systems b) Computer-based information systems c) Functional area information systems d) Inter organizational information systems
66. A collection of related files, tables, and so on that stores data and the associations among them is. a) Hardware b) Software c) A database d) A network e) Procedures
67. A set of programs that enable the hardware to process data is. a) Hardware b) Application c) A database d) A network e) Procedures
68. Two information systems that support the entire organization are:

ANSWERS 100% VERIFIED 2023 A+

a) Enterprise resource planning systems, dashboards b) Transaction processing systems, office automation systems c) Enterprise resource planning systems, transaction processing systems d) Expert systems, office automation systems e) Expert systems, transaction processing systems

69. systems are designed to correct a lack of communications among. a) Office automation systems, expert systems b) Transaction processing systems, functional area information systems c) Enterprise resource planning systems, functional area information systems. d) Dashboards, office automation systems e) Functional area information systems, enterprise resource planning systems
70. When your purchases are swiped over the bar-code reader at the point-of- sale terminals at Wal-Mart, a records the data. a) Transaction processing system b) Functional area information system c) Dashboard d) Enterprise resource planning system e) Office automation system
71. Supply chain systems are which type of information system? a) Departmental information systems b) Enterprise wide information systems c) Inter organizational information systems d) End-user computing systems e) Individual information systems
72. Which information system is the most closely associated with the Internet? a) Transaction processing systems b) Functional area information systems c) Electronic commerce systems d) Office automation systems e) Individual information systems
73. attempt to duplicate the work of human experts by applying reasoning capabilities. a) Expert systems b) Dashboards c) Functional area information systems d) Decision support systems

ANSWERS 100% VERIFIED 2023 A+

e) Business intelligence systems

74. An information system that analyzes credit card applications and suggests approval or denial is a(n): a) Expert system b) Dashboard c) Functional area information system d) Decision support system e) Business intelligence system
75. Which of the following statements is false? a) IT ultimately decreases the number of managers and experts. b) IT makes managers more productive. c) IT increases the number of employees who can report to a single manager. d) IT reduces stress by giving managers more time to make decisions. e) IT decreases the number of promotional opportunities.
76. Which of the following statements about the potential impact of IT on non- managerial workers is true? a) IT will create more jobs than it eliminates. b) Employees will feel a higher degree of loyalty towards their company. c) IT could cause employees to experience a loss of identity. d) The flexibility of IT can minimize stress on the job.
77. Which of the following statements about your future role as a manager is false? a) The people I manage will likely be dispersed geographically. b) The size of my team will likely be smaller than teams of today. c) There will be less emphasis on office politics. d) Many of my decisions will be “real time”. e) I will need IT tools to handle the data I utilize to make decisions.
78. Which of the following statements about IT’s role in society is false? a) IT has created employee flexibility. b) Robots can do many routine tasks. c) Robots can handle unfamiliar situations. d) IT can be used to help doctors diagnose diseases. e) Telepresence robots can act as the eyes and ears of a business manager.
79. Refer to Opening Case – Warby Parker: Warby Parker uses information technology in its business model to

ANSWERS 100% VERIFIED 2023 A+

a) Allow consumers to upload photos and “try on” frames virtually. b) Raise money from investors. c) Support its social mission. d) Support its showroom. e) Produce its products

80. Refer to IT’s About Business 1.1 – Businesses Create Their Own Apps: Small business owners who wish to create an app for their business have to a) Build the app themselves. b) Decide what they want the app to do c) Hire programmers to build the app for them. d) Wait a long time for the app to be built
81. Refer to IT’s About Business 1.2 – The Digitization of Railroads: The Positive Train Control (PTC) systems a) Works off existing light signal systems. b) Can stop trains by remote control. c) Measures a train’s braking space. d) Can be overridden by an engineer
82. Refer to IT’s About Business 1.3 – Telepresence Robots: Telepresence robots a) Have to be carried from room to room. b) Are controlled from a central location. c) Make it awkward in person-to-person meetings. d) Allow an employee to have “presence” in an office.
83. Refer to Closing Case #1– Today, Every Company Is a Technology Company – Software disruption a) Only happens in technology companies. b) Has not occurred in the automobile industry yet. c) Requires organizations to be agile. d) Has not occurred in the financial services industry yet.
84. Refer to Closing Case #2– The Arab Spring – The demonstrations and protests in the Arab world mentioned a) Succeeded despite a lack of connectivity among protestors. b) Were masterminded by IT programmers. c) Relied heavily on the use of the Internet. d) Were carried out by politicians. e) Gained most of their support from older, more experienced segments of the population.

ANSWERS 100% VERIFIED 2023 A+

CH1. Question Type: Short Answer

85. Differentiate between information systems and information technology.
86. Differentiate among data, information, and knowledge.
87. Differentiate between information technology and information technology infrastructure.
88. Discuss why information systems and information technologies are integral to your lives.
89. Discuss three ways in which information technology can impact managers. Question Type: Essay
90. Explain how information technology impacts individuals, organizations, and the world. Support your answer with concrete examples.
91. Discuss three positive and three negative societal effects of the increased use of information technology. Apply Your Knowledge Questions Question Type: Multiple Choice
92. You have just been hired by the largest manufacturer in your area to join their management trainee program. You enjoyed your “computer course” in college and hope that you’ll be able to put that knowledge to good use. Which of the following might you expect to do during the management training program? a) Code a new application b) Recommend new technologies that might impact the organization c) Design a new application d) Become familiar with tools to support using data for decision making e) Work 9-5 in your office.
93. As a manager in your company, you expect to retrieve from operational systems and present it as to your boss, who will react based on his . a) Knowledge, information, data b) Information, data, knowledge c) Data, information, knowledge

ANSWERS 100% VERIFIED 2023 A+

d) Data, information, experience e) Information, experience, wisdom

94. In your new position, you are told that you will be working with a business analyst. What would you expect this work to entail? a) Review computer code b) Explain the business process c) Test programs d) Identify new technology that might benefit the organization e) Create Web sites and pages
95. You are really excited about your new job in the finance area of a mid-size firm. One of your tasks requires you to look at the inventory that is on hand, the total amount of orders to be filled, and the cash balances. It took you a little time to realize that these are all accessible in the common database used by the company’s a) FAIS system b) B2C system c) ERP system d) BI system e) ES system f)
96. You are really excited about your new job in the finance area of a mid-size firm. One of your tasks requires you to look at the inventory that is on hand, the total amount of orders to be filled, and the cash balances. You need to dive deeper into the data to understand trends. The tools used for this are provided by the company’s a) FAIS system b) B2C system c) ERP system d) BI system e) ES system f)
97. A collects and processes data to support the business functions. a) FAIS system b) B2C system c) ERP system d) BI system e) TPS system

ANSWERS 100% VERIFIED 2023 A+

Chapter Number: 2

Question Type:

True/False

1. Competitive advantage leads to control of a market Answer: True
2. The business environment refers to the industry that a company is in. Answer: False
3. Globalization is the integration and interdependence of many facets of life made possible by rapid advances in information technology. Answer: True
4. The information technology environment is the combination of social, legal, economic, physical, and political factors that affect business activities. Answer: False
5. In general, labor costs are higher in developed countries than in developing countries. Answer: True
6. Developed countries usually provide greater fringe benefits than developing countries. Answer: True
7. Information technology is facilitating the entry of a wide variety of employees into the workforce. Answer: True
8. Internet access in the United States is not particularly related to household income. Answer: False
9. In general, government deregulation decreases competition. Answer: False
10. Ethical issues are important because, if handled poorly, they can damage an organization’s image. Answer: True
11. Build-to-stock is a strategy of producing customized products and services.

ANSWERS 100% VERIFIED 2023 A+

Answer: False

12. In mass production, a company produces a large quantity of identical items. Answer: True
13. In mass customization, companies produce items in large quantity, but they tailor the items to meet the desires and needs of individual customers. Answer: True
14. Customer intimacy is the process whereby a business learns as much as possible about its customers to better anticipate and address their needs. Answer: True
15. A growing IT initiative called green IT is enabling organizations to reduce their carbon footprint. Answer: True
16. The digital divide is the gap between data and knowledge. Answer: False
17. The One Laptop per Child project aims to use technology to revolutionize how the world can educate its children. Answer: True
18. Competitive advantage helps a company function effectively within a market and generate larger-than-average profits. Answer: True
19. An information system that helps an organization gain a competitive advantage is called a competitive information system. Answer: False
20. Every competitive organization is driven by the competitive forces identified by Michael Porter. Answer: True

ANSWERS 100% VERIFIED 2023 A+

21. Michael Porter concludes that the overall impact of the Internet is to increase competition, which generally diminishes a firm’s profitability. Answer: True
22. The Internet increases traditional barriers to entry into a market. Answer: False
23. The Internet decreases customers’ bargaining power. Answer: False
24. Information-based industries face the greatest threat from substitutes. Answer: True
25. The music industry is a good example of the extremely low variable costs of digital products. Answer: True
26. The introduction of the ATM in the banking industry is an example of the innovation strategy. Answer: True
27. An entry barrier is a long-term competitive advantage. Answer: False
28. The bargaining power of suppliers is low when their buyers have many choices. Answer: True
29. When there are many substitute products, a company can create a competitive advantage by increasing fees. Answer: False
30. Porter’s value chain model is a variation of his competitive advantage framework. Answer: False
31. The primary activities in the value chain create the value for which customers are willing to pay.

ANSWERS 100% VERIFIED 2023 A+

Answer: True

32. It's a good idea for a company to select two competitive advantage strategies. Answer: False Question Type: Multiple Choice
33. Which of the following statements is false? a) Competitive advantage is based on some measurement such as cost, quality, or speed. b) Competitive advantage enables a company to function effectively within a market. c) Competitive advantage leads to higher-than-average profits. d) Competitive advantage requires the use of technology. e) Competitive advantage applies to companies of all sizes.
34. Business pressures on organizations are created when there are changes in a) Social factors b) Economic factors c) Legal factors d) Political factors e) Changes in all of the above will create business pressures.
35. Market pressures include which of the following? a) the global economy b) weak competition c) a homogeneous workforce d) weak customers e) high-cost offshore labor
36. The workforce in developed countries is exhibiting all of the following trends except: a) It is becoming more diversified. b) It includes more women. c) It includes more single parents. d) It includes fewer persons with disabilities. e) It includes more minority-group members.
37. Today’s customers have.

ANSWERS 100% VERIFIED 2023 A+

a) less knowledge about products b) less sophistication c) difficulty in finding information about products d) higher expectations e) difficulty in comparing prices

38. Which of the following statements concerning technology pressures on modern businesses is true? a) Technology changes so rapidly that organizations should wait before they release new technology-based products. b) New technologies offer alternative service options. c) New technologies will never replace existing technologies. d) The amount of information on the Internet remains stable from year to year. e) The important information on the Internet is fee-based.
39. Which of the following is not an example of the growing initiative called green IT? a) Designing an IT infrastructure to support sustainability. b) Building systems that monitor carbon throughout the organization. c) Asking vendors about compliance on environmental standards. d) Building computer applications that use less energy e) Designing energy-efficient data centers.
40. The digital divide is an example of which type of societal pressure? a) social responsibility b) government regulations c) protection against terrorism d) ethics e) information overload
41. Which one of the following statements is false? a) Businesses tend to view government regulations as expensive constraints on their activities. b) Government deregulation reduces competition. c) IT support is essential for compliance with many new regulations. d) IT has been used to identify patterns of behavior associated with terrorist activities. e) Information ethics can destroy the morale of a company’s employees.

ANSWERS 100% VERIFIED 2023 A+

42. Which of the following is not a response by organizations to business pressures? a) Delay releases of innovated products. b) Build strategic systems that enable an organization to increase market share or profits. c) Provide tools that satisfy customers so they don’t go to a competitor. d) Manufacture customized goods at a lower cost. e) Conduct business electronically with customers and business partners.
43. Producing identical items in large quantities is called: a) strategic systems. b) customer focus. c) continuous improvement. d) Mass production. e) mass customization.
44. Producing customized items in large quantities is called: a) strategic systems. b) customer focus. c) continuous improvement. d) mass production. e) Mass customization.
45. The Body metrics body scanner is best characterized as an example of: a) mass production. b) customer focus. c) real-time customer input. d) Mass customization. e) continuous improvement.
46. Information-based industries are most susceptible to which one of Porter’s five forces? a) threat of entry of new competitors b) bargaining power of suppliers c) bargaining power of customers d) Threat of substitute products e) rivalry among existing firms in an industry

ANSWERS 100% VERIFIED 2023 A+

47. Competitive advantage for an organization manifests itself as all of the following except: a) Lower costs b) Higher quality c) Increased time to market d) Increased profits e) Increased speed
48. For most companies, the Web the threat that new competitors will enter the market by traditional barriers to entry. a) decreases, increasing b) Increases, decreasing c) increases, increasing d) decreases, decreasing
49. is a feature that must be offered by a competing organization in order to survive in the marketplace. a) Competitive advantage b) An entry barrier c) Strategic advantage d) Rapid time-to-market e) One-to-one marketing
50. The threat of competitors’ entering the automobile manufacturing industry is because barriers to entry are so. a) low, low b) high, high c) high, low d) Low, high
51. The threat of competitors’ entering a market is very high in industries that perform a(n) role and in industries where the primary product or service is. a) intermediation, physical b) broker, physical c) sales, financial

ANSWERS 100% VERIFIED 2023 A+

d) financial, digital e) Intermediation, digital

52. How does the Internet affect the way you purchase your textbooks? a) The Internet gives you fewer choices. b) The Internet increases your bargaining power. c) The Internet provides you with less information. d) The Internet decreases your bargaining power. e) The Internet increases your switching costs.
53. Buyer power is when buyers have many choices from whom to buy and when buyers have few choices. a) high, the same b) High, low c) low, low d) low, high e) low, the same
54. The costs of delivering products in the channel are much higher than delivering products in the channel. a) e-commerce, digital b) digital, e-commerce c) digital, physical d) physical, financial e) Physical, digital
55. Porter’s competitive forces model helps organizations identify , whereas his value chain model helps organizations identify specific. a) competitive opportunities, activities b) General strategies, activities c) activities, competitive opportunities d) activities, general strategies e) primary activities, support activities
56. activities create value for which customers are willing to pay, whereas activities do not add value directly to the firm’s products or services.

ANSWERS 100% VERIFIED 2023 A+

a) Support, primary b) Human resource management, inbound logistics c) Procurement, operations d) Primary, support e) Accounting, outbound logistics

57. If there are substitutes for an organization’s products or services, then the threat of substitutes is. a) Many, high b) few, low c) few, high d) many, low e) few, negligible
58. New technologies can produce new products very , which the threat from substitute products. a) slowly, decreases b) slowly, increases c) slowly, does not affect d) quickly, increases e) quickly, does not affect
59. The visibility of Internet applications on the Web makes proprietary systems more difficult to keep secret. This is an example of which of Porter’s five forces? a) threat of entry of new competitors b) bargaining power of suppliers c) bargaining power of customers d) threat of substitute products e) Rivalry among existing firms in an industry
60. Walmart’s automatic replenishment system, which enables the company to reduce inventory storage requirements, is an example of which strategy for competitive advantage? a) Cost leadership b) differentiation c) innovation d) operational effectiveness e) customer-orientation

ANSWERS 100% VERIFIED 2023 A+

61. Which strategy for competitive advantage involves offering different products, services, or product features? a) cost leadership b) Differentiation c) innovation d) operational effectiveness e) customer-orientation
62. Which strategy for competitive advantage involves introducing new products and putting new features in existing products? a) cost leadership b) differentiation c) Innovation d) operational effectiveness e) customer-orientation
63. The introduction of ATM machines by Citibank was a classic example of which strategy for competitive advantage? a) cost leadership b) Innovation c) differentiation d) operational effectiveness e) customer-orientation
64. Southwest Airlines’ low-cost, short-haul strategy is an example of which strategy for competitive advantage? a) cost leadership b) Differentiation c) innovation d) operational effectiveness e) customer-orientation
65. Which strategy for competitive advantage involves improving the manner in which an organization executes its internal business processes?

ANSWERS 100% VERIFIED 2023 A+

a) cost leadership b) differentiation c) innovation d) Operational effectiveness e) customer-orientation

66. When Amazon welcomes you by name back to its Web site on your second visit, it is employing which strategy for competitive advantage? a) cost leadership b) differentiation c) innovation d) operational effectiveness e) customer-orientation
67. IT will impact managers’ jobs in all of the following ways except: a) managers will have time to get into the field b) managers can spend more time planning c) Managers can spend more time “putting out fires” d) managers can gather information more quickly
68. Porter’s help(s) companies identify general strategies, whereas his help(s) to identify specific activities where companies can use the strategies for greatest impact. a) value chain model, competitive forces model b) primary activities, support activities c) competitive forces model, primary activities d) Competitive forces model, value chain model e) value chain model, support activities
69. Which of the following is not an example of business – IT alignment? a) The company goals are clear to every IT and business employee. b) The company ensures that IT employees understand how the company makes money. c) The company views IT as a way to support the business but not as a way to create new revenue streams. d) IT professionals rotate into business departments. e) The company views customer service as extremely important.