Download Motivation and Theories of Motivation: Understanding What Drives People and more Quizzes Business Management and Analysis in PDF only on Docsity! TERM 1 What is motivation? DEFINITION 1 Desire to invest effort in action Direction Intensity Persistance People have desire to expend effort towards particular goal TERM 2 Motivation & Performance DEFINITION 2 Are distinctPerformance = Ability x Motivation TERM 3 Theories of Motivation (Robbins) DEFINITION 3 Content Theories Maslow's Hierarchy of Needs Theory McGregor's Theory X and Y Herzbrg's Motivation-Hygeine Theory McClelland's 3-needs Theory Process Theories Goal setting theory Reinforcement theory Equity Theory Expectancy Theory TERM 4 What motivates people? DEFINITION 4 Money TERM 5 Problems with money incentives DEFINITION 5 Threatening Autonomy-lead people to feel behavior is externally controlled rather than freely chosenOver justifying effort-Only focus on extrinsic incentives, decrease task enjoymentCausing Inequity-leads to jealousy, competition, frustration-high pay dispersion= high turnover TERM 6 Maslow's Hierarchy of Needs DEFINITION 6 Lower order needs Physiological SafetyLove/BelongingEsteemSelf-actualizationHigher Order needs TERM 7 Maslow's Needs: Key Points (Assumes, Positives, Criticisms) DEFINITION 7 Assumes: motivation driven by universal needs lower order needs must be satisfied first Positives Introduces the idea of needs highly intuitive; widely known/used by manager Criticisms little evidence selfish/individualistic (is me story greatest good?) difficult to act on for managers/leaders TERM 8 Why are Maslow's Needs difficult to act on for leaders/managers? DEFINITION 8 Lower order needs irrelevant; higher order needs beyond control of organization TERM 9 McClelland's View on Needs DEFINITION 9 Need for Achievement The drive to excel, to achieve in relation to set of standards, to strive to succeed Need for Power Need to make others behave in a way they would not have behaved otherwise Need for Affiliation Desire for Friendly and close interpersonal relationships TERM 10 McClelland's Needs: Key Points (Assumes, Positives, Criticisms) DEFINITION 10 Assumes needs are found to varying degrees in all workers, mix of motivational needs makes up one's motivational style Positives introduces differing need strengths fundamentally social in nature, needs relevant to workplace Criticisms simplistic association of certain types and job success Thematic Apperception Tests (used to tests for needs) unreliable