Download MSSC CLA TEST 2024-2025. QUESTIONS & CORRECT ANSWERS. GRADED A+ and more Exams Materials science in PDF only on Docsity! MSSC CLA TEST 2024-2025. QUESTIONS & CORRECT ANSWERS. GRADED A+ A Class A fire typically known by its material composition, which is - ANSPaper or wood Allowing the speaker to complete their thought is an example of which type of listening? - ANSNot interrupting Automation of data capture is achieved by 4 methods in logistics facilities. Which method uses an encoded number that is preprogrammed a d cannot be changed without reprogramming the card it inhabits? - ANSMagnetic Stripe C-TPAT - ANS(Customs-Trade Partnership Against Terrorism) Voluntary program developed by U.S Customs and Border Protection for companies importing goods into the U.S. Color coding is a typical industry method for marking. Which color is typically used to designated storage areas? - ANSWhite Companies use color coding to indicate safety factors in the shop floor. Which color indicates a warning condition? - ANSOrange Companies use teams to solve specific problems. They may use a seven step process to reach a solution. Which involves examining the strengths and weaknesses of each possible solution using specific criteria or standards? - ANSChoose the best solution CRM - ANS(Customer Relations Management) a marketing philosophy based on putting the customer first Cross-docking - ANSThe process of moving items from incoming trailers to outgoing trailers with little or no storage time in between CSI - ANS(Container Security Initiative) IS government program where containers are scanned and deemed safe before departing the country of origin Distribution Centers - ANSA warehouse with finished Goods and/or service items FAA - ANS(Federal Aviation Administration) responsible for developing and enforcing air transportation rules and strives to improve the safety and efficiency of aviation FAST - ANS(Free and Secure Trade) Trade initiative between the US and Mexico that guarantees safety and security while boosting profit for both countries. Flammable Material for a Class A fire - ANSWood, paper, clothes, plastic Flammable Material for a Class B fire - ANSGrease, oil, chemical Flammable Material for a Class C fire - ANSElectrical Flammable Material for a Class D fire - ANSCombustible, metals Flammable Material for a Class K fire - ANSCooking House keeping color code: Blue - ANSInformation or caution House keeping color code: Green - ANSSafety House keeping color code: Magenta or black on yellow - ANSRadiation caution House keeping color code: Orange - ANSWarning House keeping color code: Red - ANSDanger, stop, or emergency House keeping color code: White - ANSStorage House involves everyone in an organization in a continual effort to improve quality and achieve customer satisfaction. What are the 2 most basic warehouse design? - ANSLinear and U-Shaped What does SMART stand for? - ANSSpecific, Measurable, Attainable, Relevant, Time-Based What has a domain and user name included? - ANSEmail What is Lean? - ANSPractice that seeks to eliminate waste What is Six Sigma? - ANSa methodology aimed at reducing the number of defects and improve and maintain quality What is the best way to communicate between shifts? - ANSFace to Face communication What is the first problem solving step? - ANSDefine the problem What's the science of a well designed workspace and the arrange of tools and material for productive, safe work? - ANSErgonomics When a customer presents a problem or complaint, the technician should: - ANSFollow company policy When talking to a group of co-workers, it is important to remember to: - ANS•Use understandable wording and context •Speak clearly and directly •Consider the audience Which computer software is used to track vehicle loading and order batching? - ANSTransportation Management System Which computer system allows a user to enter information about the quantity, location, status and other relevant information for use in storage and product movement in a distribution center or staging facility? - ANSWarehouse Management System Which government agency is mainly concerned with transportation safety regulation? - ANSDOT Which government agency is responsible to enforce ladder safety, noise control and safe storage of material? - ANSOSHA Which of the following allows for the customer's computers to communicate directly with a supplier's computer 24/7? - ANSElectronic Data Interchange (EDI) Which of the following best describes the financial aids employers are required to provide to workers who are injured on the job? - ANSWorker's Compensation Which of the following government agencies studies the causes of workplace accidents and injuries? - ANSNIOSH (National Institute for Occupational Safety & Health Which of the following inspections involves checking for air, water or ground pollution? - ANSEnvironmental Inspection Which of the following is an assessment of potential worker safety threats? - ANSHazard Analysis Which of the following teams can be described as designing a process that is capable of meeting quality standards? - ANSQuality Planning Which part of SMART deals with goals that align with the company's goal? - ANSRelevant Which term is best described as the process used to ensure a product that meets or exceeds customer expectations is delivered without error? - ANSDamage free Which type of communication includes contacts with customers, vendor, suppliers, transporters or other ms outside the company? - ANSExternal Which type of team can be self-managed? - ANSProject Team, Cross Functional Team, and Work Team WWW is also known as: - ANSThe internet