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MSSC - QUALITY CERTIFICATION EXAM 2024/2025 Which is NOT one of the steps used in the glass box method? - Answer✔✔rotate object in glass box The three standard views of an object are ______. - Answer✔✔top, front, right side What is the order of precedence of lines in a drawing? - Answer✔✔object, hidden, center What type of feature is parallel to the surface being dimensioned? - Answer✔✔dimension line A ______ dimension is described in inches per foot. - Answer✔✔shaft taper To establish on a drawing that 1/4 inch equals 1 inch, the designer would write ______. - Answer✔✔1/4 = 1 Section lines on a blueprint include _______. - Answer✔✔a surface that has been cut In a threaded fastener assembly what is designed to protect the threads? - Answer✔✔shank The minor diameter of a screw thread is measured at the ______. - Answer✔✔root of screw thread The minor diameter of a threaded fastener is ______. - Answer✔✔the major diameter minus the thread height How do you determine the grade of a bolt? - Answer✔✔number of lines on the head +2 indicates the grade A screw with National fine thread is represented on a drawing with what designation? - Answer✔✔NF Metals treated by ______ processes become soft. - Answer✔✔annealing A running fit is also called a(n) ______. - Answer✔✔sliding fit The term ______ refers to a physical portion of a part. - Answer✔✔feature A(n) _______ is a theoretically perfect line, point or pane that is located by a similar feature or part. - Answer✔✔datum The process of zeroing the probe using a part that has been found to be a precise length is known as ______. - Answer✔✔mastering A _______ avoids the errors of hand-held instruments by locating the parts in the same place each time a measurement is made. - Answer✔✔fixture A key concept in continuous improvement is to search for ways to eliminate waste in actions, time, and ______. - Answer✔✔material An important statistic is calculated by dividing the number of parts produced by the number of hours worked. his statistic is called ______. - Answer✔✔labor productivity Parts labeled ______ should be inspected to determine if they should be reworked or scrapped. - Answer✔✔hold An engineering change notice (ECN) is used to notify of changes _______. - Answer✔✔on a product drawing Parts that are labeled as ok to ship must ______. - Answer✔✔meet compliance Machine time, quality requirements, and task time are ________. - Answer✔✔required documents for a process Machine time, task time, and quality requirements are information needed to______. - Answer✔✔document each process Workers perform ______ to control product quality, develop SPC charts, and determine if parts meet specifications. - Answer✔✔inspections Statistical process control (SPC) is used to ______. - Answer✔✔determine when a process is going to produce bad parts before it actually does Two types of variation are ______. - Answer✔✔common cause and special cause When constructing a histogram, no value should ever fall on a(n) ______. - Answer✔✔boundary A(n) ______ is a graphic method to show how data is distributed across the range of values. - Answer✔✔histogram The Cpk is a statistical process control term that describes the ______. - Answer✔✔capability of a process A ______ is a plot of the data samples over time (a time-series plot). - Answer✔✔control chart Manufacturing objectives such as the ability to recall defective product, resolve problems and get vendors to take ownership of part quality can all be improved through ______. - Answer✔✔product traceability Examples of charts used for variable data are the X-bar and R chart and the ______. - Answer✔✔histogram The ______ chart plots the average value of each subgroup. - Answer✔✔X-bar The process itself determines the ______. - Answer✔✔control limits of a control chart Manufactures collect defect trend data to determine corrective action, improve production and provide ______. - Answer✔✔engineering with data to analyze The first step to analyze an X-bar and R chart is ______. - Answer✔✔determine that the R chart is in control The cause ______ diagram lists the problem to be solved in a box on the extreme right side with a main backbone pointing to it. - Answer✔✔enumeration The seven quality tools contain two SPC tools. These are control charts and ______. - Answer✔✔histograms For threaded fasteners, what are the abbreviations for external and internal charts? - Answer✔✔external - Axternal (A) internal - BINternal (B) What does GD&T stand for? - Answer✔✔general dimensioning and tolerance What does UOS stand for? - Answer✔✔unless otherwise specified Define MMC and LMC. - Answer✔✔MMC : maximum material condition LMC : least material condition Referring to Six Sigma, what id DMAIC? - Answer✔✔Define, Measure, Analyze, Improve, Control What are the six main "bones" in the fishbone diagram? - Answer✔✔Material, Measurement, Machine, Method, Mother nature / Environment, Man (5 M & E) During a prototype phase, engineers perform a DFMEA. What does DFMEA stand for? - Answer✔✔Design, Failure, Mode, Effect, Analysis A standard deviation (sigma) of mean +2 sigma means that ____ percent of variation will fall into an acceptable range. How about mean +3 sigma? - Answer✔✔95.4 (mean +2 sigma) 99.7 (mean +3 sigma) What are the common special deviations? - Answer✔✔jump shift pattern - 4 points in a row either above or below repeating cycle - pattern that repeats itself cluster pattern - grouping in one region of chart mixture pattern - no points near middle of chat stratification pattern - all points near middle of chart A manufacturer must produce products that consistently meet the customer's standards. The process that measures process output and compares it with a standard is ______. - Answer✔✔quality control Some nonconforming products have defects that do not necessarily make them unusable. A nonconforming product can be shipped if ______. - Answer✔✔the customer waives the specification A design of experiments (DoE) study identifies how various factors affect a process. The decision concerning what variable to change in a DoE run is determined by ______. - Answer✔✔statistical analysis of previous experimental results Sometimes a corrective action team is authorized to make permanent changes to a system. In this case, their report should ______. - Answer✔✔document exact details of any changes to the process or system documentation There are a number of steps to preventative or corrective action. The final step of any action is ______. - Answer✔✔preventing or correcting the problem What is not used to classify a threaded fastener? - Answer✔✔tensile strength Measurement of product quality attributes can be assisted by performing ______. - Answer✔✔predictive maintenance checks Companies typically include policies and procedures for continuous improvement as part of their______. - Answer✔✔quality assurance system