Download MSSC - Quality Certification exam (questions and answers) A+ Graded and more Exams Advanced Education in PDF only on Docsity! MSSC - Quality Certification exam (questions and answers) A+ Graded Which is NOT one of the steps used in the glass box method? - CORRECT ANSWER- rotate object in glass box The three standard views of an object are ______. - CORRECT ANSWER-top, front, right side What is the order of precedence of lines in a drawing? - CORRECT ANSWER-object, hidden, center What type of feature is parallel to the surface being dimensioned? - CORRECT ANSWER-dimension line A ______ dimension is described in inches per foot. - CORRECT ANSWER-shaft taper To establish on a drawing that 1/4 inch equals 1 inch, the designer would write ______. - CORRECT ANSWER-1/4 = 1 Section lines on a blueprint include _______. - CORRECT ANSWER-a surface that has been cut In a threaded fastener assembly what is designed to protect the threads? - CORRECT ANSWER-shank The minor diameter of a screw thread is measured at the ______. - CORRECT ANSWER-root of screw thread The minor diameter of a threaded fastener is ______. - CORRECT ANSWER-the major diameter minus the thread height How do you determine the grade of a bolt? - CORRECT ANSWER-number of lines on the head +2 indicates the grade A screw with National fine thread is represented on a drawing with what designation? - CORRECT ANSWER-NF Metals treated by ______ processes become soft. - CORRECT ANSWER-annealing A running fit is also called a(n) ______. - CORRECT ANSWER-sliding fit The term ______ refers to a physical portion of a part. - CORRECT ANSWER-feature A(n) _______ is a theoretically perfect line, point or pane that is located by a similar feature or part. - CORRECT ANSWER-datum GD&T _________________. - CORRECT ANSWER-allows certain tolerances on part features to be increased A feature control frame is not used to describe ______. - CORRECT ANSWER- measurements A common decimal inch rule graduation is in _______. - CORRECT ANSWER-50ths A scale typically found on a machinist rule is _______. - CORRECT ANSWER-1/16 Resolution is sometimes called ______. - CORRECT ANSWER-discrimination A common fractional inch rule graduation is in _______. - CORRECT ANSWER-32nds One inch is equal to _______. - CORRECT ANSWER-25.4mm A typical dial caliper can be used to measure dimensions to the nearest ________ inches. - CORRECT ANSWER-0.001 Calibration means to ______. - CORRECT ANSWER-adjust a device to a standard The typical accuracy of a dial caliper is about ______ inches. - CORRECT ANSWER- 0.003 The accuracy of a digital caliper reading is about ______ inches. - CORRECT ANSWER-0.003 A micrometer increments how far for each complete rotation of its thimble? - CORRECT ANSWER-0.025 Company standards determine how often ______ is performed. - CORRECT ANSWER- calibration of surface finish gaues The dial indicator makes measurements using the ______ method. - CORRECT ANSWER-indirect comparison The best method for checking the height of two or more parts is to use a dial indicator and stand, gauge block and a ______. - CORRECT ANSWER-surface plate A ______ shows how one variable of a process varies with another variable. - CORRECT ANSWER-scatter diagram A ______ is used to determine which type of defect most frequently occurs. - CORRECT ANSWER-pareto chart Who is the founding founder of modern management? - CORRECT ANSWER-Kaoru Ishikawa RFCA is especially effective in eliminating ______ that produce unplanned downtime and cause about 80 percent of manufacturing losses. - CORRECT ANSWER-high frequency failures An essential element of RCFA is the use of ______. - CORRECT ANSWER-teammates from several disciplines A ______ is a problem-solving method that organizes ideas generated from brainstorming in bite-size pieces. - CORRECT ANSWER-fishbone (cause and effect) diagram One method of improving the results of the brainstorming process is to build on ideas, this is referred to as ______. - CORRECT ANSWER-piggybacking ideas If a manufacturing line seems to have a high frequency of breakdowns, the best action to take is to perform a ______. - CORRECT ANSWER-root cause analysis The Pareto diagram usually consists of two graphs. They are ______. - CORRECT ANSWER-bar graph and cumulative frequency plot The person who might have caused the problem is the least important part of a(n) ______. - CORRECT ANSWER-corrective action report (CAR) A ______ is the culmination of events resulting from an unscheduled line stoppage or quality issue. - CORRECT ANSWER-corrective action report (CAR) What is RCFA? - CORRECT ANSWER-root cause failure analysis What is a blind hole? - CORRECT ANSWER-a hole that is drilled partially through For threaded fasteners, what are the abbreviations for external and internal charts? - CORRECT ANSWER-external - Axternal (A) internal - BINternal (B) What does GD&T stand for? - CORRECT ANSWER-general dimensioning and tolerance What does UOS stand for? - CORRECT ANSWER-unless otherwise specified Define MMC and LMC. - CORRECT ANSWER-MMC : maximum material condition LMC : least material condition Referring to Six Sigma, what id DMAIC? - CORRECT ANSWER-Define, Measure, Analyze, Improve, Control What are the six main "bones" in the fishbone diagram? - CORRECT ANSWER- Material, Measurement, Machine, Method, Mother nature / Environment, Man (5 M & E) During a prototype phase, engineers perform a DFMEA. What does DFMEA stand for? - CORRECT ANSWER-Design, Failure, Mode, Effect, Analysis A standard deviation (sigma) of mean +2 sigma means that ____ percent of variation will fall into an acceptable range. How about mean +3 sigma? - CORRECT ANSWER- 95.4 (mean +2 sigma) 99.7 (mean +3 sigma) What are the common special deviations? - CORRECT ANSWER-jump shift pattern - 4 points in a row either above or below repeating cycle - pattern that repeats itself cluster pattern - grouping in one region of chart mixture pattern - no points near middle of chat stratification pattern - all points near middle of chart A manufacturer must produce products that consistently meet the customer's standards. The process that measures process output and compares it with a standard is ______. - CORRECT ANSWER-quality control Some nonconforming products have defects that do not necessarily make them unusable. A nonconforming product can be shipped if ______. - CORRECT ANSWER- the customer waives the specification A design of experiments (DoE) study identifies how various factors affect a process. The decision concerning what variable to change in a DoE run is determined by ______. - CORRECT ANSWER-statistical analysis of previous experimental results Sometimes a corrective action team is authorized to make permanent changes to a system. In this case, their report should ______. - CORRECT ANSWER-document exact details of any changes to the process or system documentation There are a number of steps to preventative or corrective action. The final step of any action is ______. - CORRECT ANSWER-preventing or correcting the problem What is not used to classify a threaded fastener? - CORRECT ANSWER-tensile strength Measurement of product quality attributes can be assisted by performing ______. - CORRECT ANSWER-predictive maintenance checks Companies typically include policies and procedures for continuous improvement as part of their______. - CORRECT ANSWER-quality assurance system