MSSC Safety Assessment Exam Questions and Answers 2024, Exams of Nursing

Download MSSC Safety Assessment Exam Questions and Answers 2024 and more Exams Nursing in PDF only on Docsity! 1 MSSC Safety Assessment Exam Questions and Answers 2024 1. An_________ customer is a person or organization that receives services or products in exchange for compensation. a) Internal b) External c) In-house d) Departmental - correct answer External 2. Improving external customer satisfaction is the main objective of __________. a) Customer service department. b) Retired employees c) Maintenance departments d) HR departments. - correct answer customer service 3. Vendors could be considered what type of customer? a) Main b) Substantial c) Internal d) External - correct answer external 4. Customer satisfaction should always be the first objective considered when developing _________. a) Vendors b) New or improved products c) Teamwork d) Training matrix - correct answer new or improved products 5. The ________ of the product describes the features requested for the product to perform the tasks for which it was intended. a) Form b) Function c) Cost d) Utilization - correct answer function 6. Product designers should always consider the effects of tooling design and cost during ___________. a) Prototype development b) Process capability studies c) Team kickoff meetings d) Maintenance of a machine - correct answer prototype development 7. Product design teams should provide an environment that encourages ________. a) Criticize other team members at any time b) Add their design ideas freely 2 c) Attend meetings whenever they are available d) Report team meetings to the boss - correct answer Add their design ideas free 8. Teamwork, concurrent engineering, tools and techniques are needed in order to make _______________. a) Product introduction b) Sales c) Product scam prevention efforts d) Safety tests - correct answer Product introduction 9. Engineers working with manufacturing to become aware of tooling limitations and other problems that may increase production time and cost is an example of _____________. a) Brainstorming b) Product analysis c) Concurrent engineering d) Production processing - correct answer Concurrent engineering 10. _______ is a design methodology that designs features into the product that makes it cheaper to manufacture, while maintaining its ability to perform its intended function. a) Design for Manufacturing and Assembly (DFMA) b) Design Criteria and Performance (DCP) c) Design, Manufacture, Deliver (DMD) d) Design for Production and Performance (DPP) - correct answer Design for Manufacturing and Assembly (DFMA) 11. to be successful ________must be tied to the company's business plan. a) Team goals b) Donations to the community c) The stock market d) Cross-Training assignments - correct answer team goals 12. A team should develop a spending plan as part of their decision making process ________________. a) to ensure that they do not exceed the amount of money allocated to the project b) to ensure that they use all the money allocated to the project c) in case they are audited d) because it is a requirement of all teams - correct answer to ensure that they do not exceed the amount of money allocated to the project 13. Supervisors should set measurable objectives to have a way to ____________. a) Eliminate the need to review employees b) Limit the number of employees who can receive a bonus c) Have good performance criteria for review of employee performance d) Have a way to collect data to satisfy management reports - correct answer Have good performance criteria for review of employee performance 5 27. Which type of customer service information stored in a database could help to improve product quality? __________________. a) concerns customers have with specific problems b) customer orders c) customer banking information d) customer addresses. - correct answer concerns customers have with specific problems 28. When a customer service agent answers the phone, they should try to answer between the ______________. a) second and the fourth ring b) third and the fifth ring c) first and the second ring d) fourth and the fifth ring - correct answer second and the fourth ring 29. Which of the following is not used as a problem analysis tool? ____________. a) Brainstorming b) Shipping Manifest c) Cause and effect diagrams d) Root cause analysis - correct answer shipping manifest 30. In a team, the _________ is the one who will stimulate or guide the group to think of ideas. a) facilitator b) recorder c) president d) supervisor - correct answer facilitator 31. ____________ involves every employee in the company continually looking for ways to improve processes, and eliminate wasteful actions. a) Concurrent engineering b) Continuous improvement c) Customer service d) Product development - correct answer continuous improvement 32. Reaching a _________ means that although the chosen solution may not be the first choice of everyone on the team, each member supports that solution as a viable option. a) impass b) majority c) milestone d) consensus - correct answer consensus 33. To be successful in achieving a goal, _______ must be capable of bringing people together, motivating them and finally focusing them in the right direction. a) Quality worker 6 b) Leader c) vendor d) maintenance worker - correct answer Leader 34. One method used by _________ to get a team started in the right direction is to sequence the start up activities. a) A team leader b) a vendor c) An outside consultant d) Top management - correct answer A team leader 35. A team leader is responsible for setting up internal quality audits __________. a) The team is not spending too much money b) The teams increased pay rate is justified c) Production rates have increased d) Procedures are in place and being followed - correct answer Procedures are in place and being followed 36. The specific tasks an employee will be required to perform are described in ________. a) Company newsletter b) Job descriptions c) Employee evaluations d) Machine operation manuals - correct answer job descriptions 37. Project management should include __________enable team leaders on other projects to identify availability of potential team members. a) Guarantee of long term work for team members b) Planned release of personnel as the project comes to an end c) Record of underperforming team members d) Planned transfer of unused funds to other teams - correct answer Planned release of personnel as the project comes to an end 38. Cross-training increases an employee's value to the company because they have additional skill and________. a) Are eligible for increased pay b) Shorter work periods c) A better understanding of related job functions d) Can demand more benefits. - correct answer A better understanding of related job functions A training matrix or database that contains a list of employees and their specific skills ____________. a) Is an invasion of privacy b) Is used by HR for payroll c) Should be sold to telemarketers 7 d) Should be used to assign people to jobs in areas where they already contain the required skills - correct answer Should be used to assign people to jobs in areas where they already contain the required skills 40. Communicating ____________is important when training employees. a) At the appropriate level b) Loudly c) In writing d) In multimedia - correct answer At the appropriate level 41. An average worker's productivity would be included in ______________. a) His or her time report b) Job standards description c) Calculation of break times d) Job Safety Analysis - correct answer Job standards description 42. Demonstrating the skills and abilities learned is a common component of a(n) ___________. a) Orientation program b) Apprentice program c) Quality circle meeting d) Team kickoff meeting. - correct answer Apprentice program 43. Companies have a better ability to match workers to specific job needs if they use _________. a) Statistical Process Control b) Cross-training c) Sensitivity d) Better background hiring checks - correct answer Cross-training 44. In today's competitive markets, processes and people are constantly changing, resulting in a large need for ____________. a) Unskilled workers b) Training c) Decreased quality d) Longer cycle times - correct answer Training 45. An employee will receive an update to their training record to reflect their certification when _____________. a) Forklift training is completed b) Forklift training is started c) New employee training is completed d) Packaging training is completed - correct answer Forklift training is completed 46. The equipment manufacturer is often the best source of ___________. a) Training on a new piece of equipment 10 c) Visual d) Concurrent - correct answer Visual 60. When team members reach a significant point in their work to improve a process, it is called a ____________. a) Signature turning point b) Milestone c) Turn for the worse d) Starting point - correct answer Milestone 61. A ________is used to establish a baseline measurement for evaluation of the process. a) Metric b) Pinnacle c) Process chart d) Production schedule - correct answer Metric 62. Data results are required to be made available to employees who participate in team building exercises. a) Team building exercises b) Environmental tests c) Holiday activities d) Fire drills - correct answer Environmental tests 63. When circumstances at work create a dangerous situation, you should _________. a) Not proceed until the dangerous situation is eliminated b) Proceed with the utmost care c) Ensure that personal protective equipment is used d) Apply for hazardous duty pay. - correct answer Not proceed until the dangerous situation is eliminated 64. What should a worker do if a paint filtering system breaks down and paint is being blown out on top of the roof? a) The system should be shut down. b) The system can be safely run until the maintenance team arrives. c) The employees should be notified - correct answer The system should be shut down. 65. Everyone in the workplace is responsible for ________. a) SPC analysis b) Product inspections c) Understanding JIT guidelines d) Accident prevention - correct answer Accident prevention 66. _______ is the federal agency that publishes and enforces safety and health regulations for companies in the United States. a) OSHA 11 b) FDA c) FCC d) FICA - correct answer OSHA 67. Taken corrective action based on safety regulations from employees will ____________. a) encourage employees to report safety suggestions. b) prevent employees from reporting safety suggestions. c) increase the overall cost of the product. d) reduce the amount of rework. - correct answer encourage employees to report safety suggestions. 68. OSHA stands for _________________. a) Occasionally Suppliers Have Accidents b) Occupational Safety and Health Administration c) Office of Safe Housing Authority d) Office of Safety & Hazardous Areas - correct answer Occupational Safety and Health Administration 69. You should immediately report _____________ to reduce the possibility of other complications. a) Low production rates b) On-the-job injuries c) Suggestions for changes in Holiday rules d) Interest in changing jobs - correct answer On-the-job injuries 70. Supervisors andor safety committees should be made aware of possible improvements in ergonomics. a) Cost overruns b) Only items that do not get people in trouble c) possible improvements in ergonomics. d) Unclean areas - correct answer possible improvements in ergonomics 71. New employees or contractors should be instructed in proper evacuation procedures a) In case they forget their access passes b) to ensure that they can exit the facility safely in case of an emergency. c) Unless they work in a safe area d) Only if they didn't receive this instruction at their previous place of employment - correct answer to ensure that they can exit the facility safely in case of an emergency 72. Human caused injuries may be broken down further into two sub-categories __________ and accidental. a) Intentional b) Carelessness c) Threatening 12 d) Hostile - correct answer Hostile 73. Zero tolerance is a typical company policy to address _________. a) Absenteeism b) Violent behavior c) Safety violations d) Vacation abuse - correct answer Violent behavior 74. An assessment of safety and environmental compliance is required when_______________. a) Making repairs b) installing new equipment c) hiring contractors d) packaging equipment for shipment - correct answer installing new equipment 75. If you notice an employee acting in a manner that jeopardizes the safety of others, and you do not feel comfortable approaching that person, you should tell your coworkers to approach the person. a) Report the person to a supervisor immediately b) tell your coworkers to approach the person c) report the actions to a supervisor at the end of the shift d) write a note and leave it at the person's workstation - correct answer Report the person to a supervisor immediately 76. An employee should perform an immediate emergency shutdown of their machine and evacuate the building if __________________. a) An evacuation alarm goes off whether or not there is a sign of danger b) An evacuation alarm goes off and there is clearly a sign of danger c) An evacuation alarm goes off and there is no sign of danger d) The weather service issues a sever weather warning - correct answer An evacuation alarm goes off whether or not there is a sign of danger 77. Operating procedures would normally be found in__________________. a) Work training manuals b) Equipment manuals c) SOP manuals d) Emergency manuals - correct answer Work training manuals 78. Which of the following should be done when a new or different machine is installed? a) A lockout\tagout b) A job safety analysis c) An environmental test d) An MSDS report - correct answer A job safety analysis 79. Every person in the company is responsible for __________________. a) Supervision of other employees 15 93. OSHA conducts inspections for a number of reasons, which are categorized into five priority levels according to their severity. A Priority one indicates _______________. a) Employee complains of alleged violations or unhealthy conditions b) Imminent danger- a danger that may cause death or serious physical harm. c) After any accidental death, or when an accident causes five or more employees to be injured d) Follow-up To ensure that a noted imminent hazard has been removed from the workplace - correct answer Imminent danger- a danger that may cause death or serious physical harm 94. Potential hazards associated with equipment should be identified when ______. a) The engineer does not know what he\she is doing b) Bidding on jobs c) new equipment is being designed for a process. d) Identifying cost of labor - correct answer new equipment is being designed for a process 95. ______________ is the cause of many industrial accidents. a) Carelessness b) Sabotage c) Re work d) Adherence to outdated safety requirements - correct answer Carelessness 96. Hearing protection includes ear plugs, canal caps and ________. a) Headphones b) Ear muffs c) Head bands d) Ear wraps - correct answer Ear muffs 97. When working under equipment or personnel, _________. a) Head protection is needed b) Eye protection is needed c) The use of fall arrest equipment is required d) Entering plant production areas is prohibited - correct answer Head protection is needed 98. Welding creates a bright light that can damage the ________. a) Eyes b) Ears c) Face d) Hands - correct answer Eyes 99. Safety glasses with side shields should be used when working with a________ for additional eye protection. a) A grinding wheel b) Computers 16 c) A screwdriver d) Other people - correct answer A grinding wheel 100. A ________ should be worn to protect the face from splashes or flying particles. a) Welding mask b) Goggles c) Face shield d) Safety glasses - correct answer Face shield 101. Personal protection devices, such as safety glasses and welding helmets, should be inspected ____________. a) For an ASTM rating b) For EPA compliance c) To ensure that they are not damaged and have a proper fit d) Bi-monthly - correct answer To ensure that they are not damaged and have a proper FIT 102. To protect the eyes from welding flash, welders must use ____________. a) Safety glasses b) Welding helmet c) Hard hat d) Welding curtain - correct answer Welding helmet 103. Safety glasses with side shields should be worn with _______ for additional eye protection. a) Sunglasses b) Shaded lens c) Ear plugs d) A welding helmet - correct answer A welding helmet 104. ________ are similar to safety glasses except they provide a tighter fit. a) Face shields b) Canal caps c) Welding masks d) Goggles - correct answer Goggles 105. A certification from a physician is required before ____________. a) Using air breathing apparatus b) Working out on a treadmill at the company fitness center c) Operating a conveyor d) Working in confined spaces - correct answer Using air breathing apparatus 106. OSHA has set permissible noise level at __ decibels for an eight-hour period. a) 60 b) 40 c) 90 17 d) 120 - correct answer 90 107. OSHA provides regulations to limit the _____________. a) Exposure to noise b) Number of hours an employee can work c) Speed of machinery in the plant d) Waste products that can go in a sewer - correct answer Exposure to noise 108. In areas where noise levels are excessive, ______should be utilized. a) Robots b) Safety glasses c) Hearing protection d) White noise - correct answer Hearing protection 109. Earplugs should be replaced when they are no longer ________. a) Covered by the warranty b) Pliable c) Rigid d) Inflexible - correct answer Pliable 110. ___________ are cylindrical pieces of foam stamped from a foam sheet. a) Disposable polyurethane foam plugs b) Disposable PVC foam plugs c) Banded ear plugs d) Ear muffs - correct answer Disposable polyurethane foam plugs 111. The first step in inserting a foam earplug is to ____________. a) Roll and compress the plug between your thumb and forefinger b) Wet it slightly c) Press it firmly into the ear canal d) Flatten the plug with the heel of your hand - correct answer Roll and compress the plug between your thumb and forefinger 112. _______ wounds are caused by narrow sharp objects penetrating deep into the skin tissue. a) Cut b) Abrasion c) Puncture d) Chemical - correct answer Puncture 113. Screwdrivers are a frequent cause of injury to ________. a) Hands b) Eyes c) Legs d) Ears - correct answer Hands 20 128. OSHA defines air as oxygen-deficient if it contains less than ______ percent oxygen. a) 20.2 b) 15.8 c) 28 d) 19.5 - correct answer 19.5 129. Before workers work in areas that require ________, they should have a medical exam to determine if they have a pre-existing health problem. a) Safety glasses b) Ear plugs c) Respirators d) Hard hats - correct answer Respirators 130. An employee should not enter a confined space that has an oxygen level less than ______. a) 17 percent b) 20 percent c) 19.5 percent d) 80 percent - correct answer 19.5 percent 131. A _________ respirator only covers the nose and mouth of the user. a) Quarter- mask b) Half-mask c) Full-mask d) Hood - correct answer Quarter- mask 132. _______ respirators purify the air by filtering the air to reduce the concentration of substances such as dusts, mists and fumes. a) Particulate removing b) Vapor orGas Removing c) Atmosphere-supplying d) Self-Contained - correct answer Particulate removing 133. When working in areas that have extreme respiratory conditions, such as a confined space with toxic fumes, a ________ apparatus should be used. a) HEPA filter b) Disposable mask c) Self-contained breathing apparatus d) Full mask - correct answer Self-contained breathing apparatus 134. To check for leaks on a half-mask respirator when inhaling, cover the _______with the palms of your hands. a) Exhalation port b) Cartridges c) Directional valve 21 d) Sides of the mask - correct answer Cartridges 135. A class C fire is one that consists of burning _____________. a) Exotic flammable metals b) Live electrical lines or equipment c) Paper, wood and rubber d) Chemicals - correct answer Live electrical lines or equipment 136. ________ fires are considered Class C fires. a) Paper b) Wood c) Electrical d) Smokeless - correct answer Electrical 137. Open flames should not be used in a dust area because of ___________. a) Cleanliness b) Sanitation c) Possible ignition or explosion d) Clogs breathing apparatus - correct answer Possible ignition or explosion 138. To allow for proper fire protection, which of the following is important? ______. a) Air hoses properly stored b) Door ways are closed and paths be clear c) Safety manuals be available d) Windows be closed - correct answer Door ways are closed and paths be clear 139. To avoid potential fires, combustible materials must be kept a minimum of __ feet from any potential ignition sources. a) 100 b) 35 c) 10 d) 65 - correct answer 35 140. In an area that consistently contains dust, or other combustibles you should _______. a) Use kerosene heaters b) Allow smoking c) Allow use of flames or other ignition sources d) Remove all sources of ignition - correct answer Remove all sources of ignition 141. In the event of a fire, it is important to _____________. a) Panic b) Maintain a clear path to the exit c) Prop fire doors open to make getting people out a faster process d) Store combustible materials in the stairwell, away from the fire - correct answer Maintain a clear path to the exit 22 142. To prevent fire hazard, the following action should be taken. __________. a) Keep new rags nearvy b) Wipe up water spills promptly c) Clean metal chips from a machine d) Dispose of rags promptly - correct answer Dispose of rags promptly 143. An odor is added to _______ so that it is detected easier. a) Natural gas b) Oxygen c) Cleaning fluids d) Paint - correct answer Natural gas 144. The dates and charge on the fire extinguishers should be checked _______. a) During the yearly fire system inspection b) When the fire alarm control panel (FACP) is repaired c) When performing a weekly inspection of fire system d) When inspecting the fire sprinkler system - correct answer When performing a weekly inspection of fire system 145. A person should work on a live electrical circuit ______. a) Never b) Only when it is believed safe to do so c) Whenever it is convenient d) Always - correct answer Never 146. A fire extinguisher operates by removing the fuel, heat, or oxygen from the fire. ________. a) TRUE b) FALSE - correct answer TRUE 147. Someone throws a cigarette into a trash can and the contents of the can catch on fire. The employee that notices the fire should ____________. a) Sound the alarm b) Drag the trash can outside c) Attempt to extinguish the fire with a Type 3 fire extinguisher d) Place the lid on the trash can to smother the fire - correct answer Sound the alarm 148. When a small fire is noticed near a cabinet of flammable materials you should first ___________. a) Remove the flammable materials to a safe place b) Run to the nearest phone to call for help c) Sound the alarm d) Put it out with a portable fire extinguisher - correct answer Sound the alarm 25 166. Cold water is the best treatment for _________. - correct answer minor burns 167. If a person has swallowed a chemical you should ______________. - correct answer call 911 or poison control and tell them what chemical was taken 168. To treat a minor burn you ______________. - correct answer should run the burn under cold water 169. The first thing to do when treating someone for electric shock the first thing you should do is ______________. - correct answer remove the source of the electric shock 170. When responding to a workplace accident do not __________. a) Look for clues that caused the accident b) Ask bystanders for help c) Put yourself in danger d) Call 911 - correct answer Put yourself in danger 171. A safety officer should place ______________by the telephones in case they are needed. a) Vendor's telephone number b) Financial officer's telephone number c) Emergency telephone numbers d) Team leaders' telephone numbers - correct answer Emergency telephone numbers 172. An eyewash station is required within a 10 second walk of workers who use __________. a) Acids or caustics on a daily basis b) Cutting tools c) Packaging materials or metal d) Any type of machinery - correct answer Acids or caustics on a daily basis 173. A suitable eyewash station should provide continuous water flow for at least _______. a) 10 minutes b) 15 minutes c) 30 minutes d) 40 minutes - correct answer 15 minutes 174. Emergency showers and eyewashes must be available where ______ are used. a) Bases b) Fluids c) Caustics or acids d) Power tools - correct answer Caustics or acids 175. If a worker gets a caustic chemical in his or her eyes, what is the first action that should be taken? ____________. 26 a) Call the safety manager b) Look up the MSDS sheet c) Flush eys with water d) Call a doctor - correct answer Flush eys with water 176. Tetanus is a possible result from ______________. a) Puncture wounds from a nail b) Broken bones c) Second hand smoke d) Sprains - correct answer Puncture wounds from a nail 177. If you have even a minor accident at work, you should ______________. a) Contact your supervisor immediately b) Contact the company management c) Contact human resources d) Contact OSHA - correct answer Contact your supervisor immediately 178. Keeping your workbench clean and following all safety rules are essential to ___________. a) Qualify for the weekly bonus b) Proper SPC procedures c) Ensure FCC compliance d) Maintaining a safe work area - correct answer Maintaining a safe work area 179. Ergonomics guidelines help create a well-designed work setting that will _______. a) Increase machine reliability b) Increase the market share of the product c) Reduce worker fatigue d) Reduce non-compliant parts - correct answer Reduce worker fatigue 180. A worker should clean up a small spot of liquid on the floor immediately if the liquid is ________. a) Oil b) Caustic chemical c) Radioactive d) Explosive - correct answer Oil 181. Which of the following situations is considered a safety hazard in the plant? a) Maintain operating at maximum speed b) Oil spots on the floor. c) Pallet with boxes stored on it d) Workstation with wear on the work surface. - correct answer Oil spots on the floor 182. Oil spots should be cleaned ____________. a) Immediately b) Within 24 hours 27 c) By Hazmat teams d) By maintenance people only - correct answer Immediately 183. To prevent a worker from being injured in a fall, ______________. a) Training on proper falling should be provided b) Oil and water spots should be wiped up immediately c) The worker should wear protective padding d) First responders should be immediately available - correct answer Oil and water spots should be wiped up immediately 184. Pedestrian walkway areas that need to be cleanable should not have ___________. a) Handrails b) Painted surfaces c) Lines d) Added traction - correct answer Added traction 185. Mirrors help make a safe pedestrian walkway by ______________. a) Aiding in backing vehicles b) Reflecting light into dark areas c) Helping control blind spots d) Allowing workers to check their clothing - correct answer Helping control blind spots 186. A wet floor is a common cause of ______________. a) Fall accidents b) Reduced machine productivity c) Employee illness d) Forklift skid accidents - correct answer Fall accidents 187. A worker should use pedestrian walkways and doors when _____________. a) To keep from getting lost b) When forklifts are operating in the area c) To meet OSHA requirements d) To reach your destination in the least time - correct answer When forklifts are operating in the area 188. It is especially important that employees stay within marked pedestrian aisles when walking through a plant if ________________. a) Machines are operating at peak efficiency b) Forklifts are being used c) Trucks are docked at the shipping department d) There are many people walking through the plant - correct answer Forklifts are being used 189. Safe work ________ are a means of ensuring all precautions have been taken when a worker has to perform tasks in a situation that may endanger his or her health. 30 203. Using your legs when lifting objects will help prevent ______ injuries. a) Back b) shoulder c) Neck d) Foot - correct answer Back 204. While moving a load, turning at the waist will ______________. a) Reduce the amount of time required b) Provide good exercise c) Increase the chance of back injury d) Help balance the load - correct answer Increase the chance of back injury 205. To protect your back during lifting, you should place your feet shoulder width apart, __________ and then grasp and lift the object. a) Bend at the waist b) Place one knee on the ground c) Squat down with your feet on either side of the object d) Bend at the knees - correct answer Bend at the knees 206. A platform with a height above 10 feet requires ______________. a) Four feet high railings b) A non-slip surface c) A handrail and toe board d) A caution sign and handrail - correct answer A handrail and toe board 207. Scaffolding may be tied off on which of the following? __________ a) A heavy machine b) A truss c) Water pipes d) Forklifts over ½ ton - correct answer A truss 208. Safety features on manlifts include ________, automatic brakes, and emergency shutoffs. a) Welded seams b) Belt tensioning devices c) Chains d) Guard railing - correct answer Guard railing 209. To operate a high lift, a worker must be a ______________. a) Supervisor b) Trained within 3 months of operation c) A qualified operator d) All of the above - correct answer A qualified operator 210. A power tool's operation manual generally contains information about the __________. 31 a) Age of the tool b) Teardown and repair instructions c) Safety and operation rules d) Cost of the tool - correct answer Safety and operation rules 211. A hazardous material may be defined as any material that ______________. a) Creates a dangerous situation b) Harms a person, property or the environment c) Causes pain d) Poses no serious health hazard - correct answer Harms a person, property or the environment 212. The idea that each person has the right to know about the hazardous substances with which they work is written in _______________. a) The Hazardous Communication Standard b) The Right to Know Law c) The Hazardous Material Handling and Safety Act d) The Constitution - correct answer The Hazardous Communication Standard 213. Hazardous material training should include which of the following? __________. a) Statistical data collection b) Histogram operation c) JIT training d) How to read MSDSs - correct answer How to read MSDSs 214. A vehicle is overloaded when _______________. a) The weight is shifted too far to the front b) The weight is placed too high c) It carries too much weigh d) It is at its capacity - correct answer It carries too much weigh 215. _________ should not be placed near an ignition source because it is explosive. a) Propane b) Oxygen c) Argon d) Neon - correct answer Propane 216. A physical hazard resulting from a substance that may spontaneously combust when exposed to air is called _____________. a) Flammable b) Pyrophoric c) Compressed gas d) Explosive - correct answer Pyrophoric 217. A(n) _________ is any organic compound containing two joined oxygen atoms. This substance is highly explosive and sensitive to shock. 32 a) Oxidizer b) Explosive c) Organic peroxide d) Flammable - correct answer Organic peroxide 218. A _______ is a chemical that has been scientifically proven to cause acute or chronic health problems to the exposed person. a) Physical hazard b) Health hazard c) Biological hazard d) Radioactive chemical - correct answer Health hazard 219. A(n) ____________ is a labeling system designed to quickly and accurately identify hazardous materials. a) DOT b) MSDS c) Hazardous Communications Standard d) Hazardous material identification system - correct answer Hazardous material identification system 220. The ________ labeling system was designed to help firefighters in the event of an emergency. a) DOT b) NFPA c) NCPA d) UN - correct answer NFPA 221. The red diamond on the NFPA identification label represents ____________. a) Reactivity level b) Health hazard level c) Flammability level d) Personal protection required - correct answer Flammability level 222. An internationally recognized number assigned to a chemical for identification purposes is called the ____________. a) United Nations Identification Number b) International Standards Organization Number c) United Parcel Service Tracking Number d) Vendor Identification Number - correct answer United Nations Identification Number 223. In the United States, the _____________ requires placards representing the classification of hazards on board a truck transporting hazardous materials. a) Central Intelligence Agency b) Department of Transportation c) Department of Social Services d) Department of Agriculture - correct answer Department of Transportation 35 c) To place liability on the employee in case of hazardous chemical spills d) Every 3 months - correct answer To reduce the employee's risk of hazardous material exposure 238. The first step in safety handling hazardous chemicals is to ____________. a) To know the hazards about the chemical you are handling b) Protect yourself from exposure to the chemical c) Protect the environment d) Protect yours and others property - correct answer To know the hazards about the chemical you are handling 239. If a large quantity of liquid is spilled into a sanitary sewer, the worker that discovers it ____________. a) Close off the sewer at the first junction b) Take a water sample to determine the concentration levels c) Ignore the problem to avoid getting co-workers in trouble d) Notify their supervisor or team leader immediately so the appropriate authorities can be contacted - correct answer Notify their supervisor or team leader immediately so the appropriate authorities can be contacted 240. A well ventilated area designed for storage is the best place to store ________. a) Office files b) Used rags c) Flammable materials d) Spare parts - correct answer Flammable materials 241. It is especially important that proper labeling be used with all ____________. a) Conveyors b) Shipping pallets c) Hazardous waste containers d) Tool boxes - correct answer Hazardous waste containers 242. Hazardous materials of different types ______________. a) Should be stored together neatly and in limited quantities b) Should be stored separately c) Should be placed on the shelf behind newer chemicals d) Require no special accommodations - correct answer Should be stored separately 243. The Department of Transportation oversees the ___________. a) Wearing of safety glasses in production areas b) Licensing of fork lift drivers c) Adherence to proper sound levels d) Transportation of hazardous materials - correct answer Transportation of hazardous materials 36 244. The role of the ________ is to provide a safe, efficient and accessible transportation system to the American people. a) Department of Homeland Security b) Fraternal Order of Police c) State Police d) Department of Transportation - correct answer Department of Transportation 245. The materials loaded on to a truck and their potential hazards are identified by _______. a) Shipping manifests b) Bill of materials c) Check lists d) Routing sheets - correct answer Shipping manifests 246. The primary place to look for information regarding shipment of specific hazardous materials is the ___________. a) Hazardous Materials Table b) UPS Guide to Hazardous Material Shipment c) The EPA Hazardous Material Shipment Guide d) Hazardous and Toxic Chemical Guide - correct answer Hazardous Materials Table 247. A worker should not unload a truck __________________. a) It is facing downhill b) It has been sitting more than six hours c) They do not know the driver d) They do not understand a placard on the truck - correct answer They do not understand a placard on the truck 248. Hazardous waste is a substance that is no longer wanted that meets the criteria of a ________________. a) Hazardous material b) Explosive material c) Saturated vapor d) Flammable material - correct answer Hazardous material 249. To ensure safe transportation of hazardous materials, the EPA developed regulations jointly with the __________. a) OSHA b) DOT c) AFSO d) ATF - correct answer DOT 250. The advantage of ISO standards is that it provides a single set of guidelines that should be followed _______________. a) across the continental United States b) across the European Union 37 c) worldwide d) in the western hemisphere - correct answer worldwide 251. Many products cannot be disposed of using a trash compactor before sending to a landfill. These include: fluorescent light bulbs, spray cans containing all or some of the product, and __________. a) Paper b) Liquid dyes c) Metal soft drink cans d) Plastic bottles - correct answer Liquid dyes 252. Dead lead-acid batteries from cars, trucks or industrial vehicles such as forklifts should be ___________. a) Thrown into a landfill b) Stored behind the business c) Cut apart and disposed of in pieces d) Given to a battery recycler - correct answer Given to a battery recycler 253. Waste materials such as scrap metal in an open yard are a possible ___________. a) Inventory problem b) Storm water contamination source c) Hazardous material problem d) Raw parts source - correct answer Storm water contamination source 254. Drains should be protected when unloading _________. a) Oil b) Soap c) Metal d) food - correct answer Oil 255. The environmental coordinator _____________. a) Works directly for the EPA b) Handles all requests for recycling c) Should know the proper disposal procedures for waste material d) Is always the leader of the plant's emergency response team - correct answer Should know the proper disposal procedures for waste material 256. Regulations must always be followed when cleaning up ___________. a) Small amounts of asbestos b) Small amounts of oil c) Any amount of grease d) Any amount of water - correct answer Small amounts of asbestos 257. Safety guidelines do not permit ________ to be removed by unauthorized personnel. a) Fiberglass insulation 40 d) Window glass - correct answer Safety glass 272. A(n) _________ machine guard prevents a machine from turning on if the guard is not in place. a) Fixed b) Interlocked c) Adjustable d) Automatic - correct answer Interlocked 273. A(n)__________ interlock physically prevents a machine's operation when the guard is out of place. a) Hydraulic b) Electrical c) Mechanical d) Pneumatic - correct answer Mechanical 274. The components NOT usually used to prevent entry into a machine during operation are ___________. a) Magnetic sensors and capacitive sensors b) Regulators and valves c) Limit switches and photocells d) Guards and light curtains - correct answer Regulators and valves 275. Presence sensing is one type of _____________. a) Emergency stop control b) Interlock c) Guard d) Release system - correct answer Emergency stop control 276. Which agency suggests that a worker inspect and test all equipment, assuming all to be energized until proven de-energized? ___________ a) EPA b) OSHA c) UAW d) ANSI - correct answer OSHA 277. A lockout\tagout system _______________________. a) Prevents a piece of machinery from being energized while maintenance is being performed on it b) Allows unauthorized c) Use of important machinery d) Allows use by only trained personnel - correct answer Prevents a piece of machinery from being energized while maintenance is being performed on it 278. The procedure by which each person places his\her own lock on a piece of equipment before performing work on it is called ___________. 41 a) OSHA lockout b) Lockout tagout c) Lockout d) Tagging out - correct answer Lockout 279. Working areas at 6 feet or higher require ___________. a) Fall protection b) Two people working together c) Ladder d) Lockout tagout - correct answer Fall protection 280. You should never _____________ because it might cause damage. a) Operate a machine at peak rated speeds b) Use compressed air to clean clothing c) Clean with water d) Lubricate bearings on a regular basis - correct answer Use compressed air to clean clothing 281. As a safety precaution, which of these should be chained to a rigid fixture? ___________. a) A compressed gas cylinder b) A forklift c) A drill press d) A welder - correct answer A compressed gas cylinder 282. One or more hoses crossing a main walkway ____________. a) Are not acceptable b) Are permissible if they are taped down c) Must be rated to withstand being run over by a fork lift without rupturing d) Must be color coded to indicate the material they contain - correct answer Are not acceptable 283. If an operator does not test equipment after it is locked out ___________. a) It does not matter because the lockout prevents energizing the power b) The circuit will not operate c) They should apply a tag saying so d) They should be retrained - correct answer They should be retrained 284. Line breaking procedures should include de-energizing lines, testing prior to start- up and _____________. a) Filling oil tanks b) Adding quick connects c) Correct color coding d) All valves are closed and locked out using lockout\tagout procedures - correct answer All valves are closed and locked out using lockout\tagout procedures 42 285. The ________ is the part of a personal fall arrest system that attaches to the building structure. a) Shock absorber b) Deceleration device c) Lifeline d) Harness - correct answer Lifeline 286. Ground fault protection ensures that hand tools _____________. a) Receive the correct current b) Have a protection from electric shock c) Do not exceed the proper load d) Are economical to operate - correct answer Have a protection from electric shock 287. When using an extension ladder, the distance the foot of the ladder is set from the house should be about_________ the height of the extension. a) 1\4 b) 1\2 c) 1\3 d) 2\3 - correct answer 1\4 288. When using a cutting tool, always _____________. a) Cut towards the body b) Cut across the body c) Cut away from the body d) Cut with both hands - correct answer Cut away from the body 289. The 3 prongs of a 110-volt power tool's cord perform what purpose? __________. a) Two of them conduct electricity and the third holds the plug in the outlet b) Two of them are for AC current and the third is used for DC current c) One is hot, one is neutral and one is the cheater d) One is the hot, one is the neutral and one is the ground - correct answer One is the hot, one is the neutral and one is the ground 290. A ladder should extend at least____ feet above its point of contact with the roof. a) 1 ½ b) 3 c) 6 d) 0 - correct answer 3 291. Gloves and safety glasses are necessary when working with ______________. a) Sharp or rough sheet metal b) Office equipment c) Hammers d) Slippery materials - correct answer Sharp or rough sheet metal 292. It is acceptable to remove another employee's lockout lock __________. 45 d) Deactivating the circuit breaker - correct answer Using lockout procedures 306. Stamps on the body of compressed gas cylinders indicate ______________. a) Replacement costs b) Temperature requirements c) Expiration date d) the safety test date - correct answer the safety test date 307. A person should always face the ladder _______________. a) With no exceptions b) Unless the load being carried requires them to lean back against the ladder for support c) Unless the ladder is at an angle greater than 15 degrees d) Unless it is a locking-type ladder - correct answer With no exceptions 308. A bucket should be used to ________________. a) Carry finished parts b) Remove trash c) Carry tools d) Transfer tools up and down a ladder - correct answer Transfer tools up and down a ladder 309. Interrupting the power circuit at the motor disconnect is the only reliable way to ____. a) Satisfy OSHA b) Safely ground a motor c) Turn off a motor d) Lock out a motor - correct answer Lock out a motor 310. The highest load rating a ladder may have is ___. a) Type II b) Type IA c) Type IAA d) Type A - correct answer Type IAA 311. The document that identifies chemicals and sets limits for their use is called a ____________________. a) OSHA safety data sheet b) Hazardous material data sheet c) Material Safety Data sheet d) Chemical safety data sheet - correct answer Material Safety Data sheet The use of eye protection and proper electrical grounding are important when ____________. a) Using power tools b) Working with hammers 46 c) Flying d) Painting with enamel - correct answer Using power tools 313. When using a power tool ________________. a) Make sure all guards are in place b) Defeat or remove the guards if necessary c) Modify the tool to suit your needs d) Unplug it first - correct answer Make sure all guards are in place 314. A single pry truck can be used to move a load ___________. a) A great distance b) A short distance c) Up a steep slope d) Through uneven terrain - correct answer A short distance 315. You should always know the _______ of any load you are going to move. a) Weight b) Cost c) Origination d) Manufacturer - correct answer Weight 316. When inserting a pry truck under a load, the lip of the pry truck should_____________. a) Engage the load for half its' length b) Be clamped firmly to the load c) Be greased to allow it to slip under the load d) Engage the load as far as possible - correct answer Engage the load as far as possible 317. __________ is the act of securing a load to prepare it for a lifting operation. a) Rigging b) Shoring c) Jibing d) Traversing - correct answer Rigging 318. Attachment devices such as ____________ are used to connect the load to the sling and the sling to the lifting device. a) Pressure fittings b) Eyebolts and shackles c) Socket head cap screws d) Flanges - correct answer Eyebolts and shackles 320. The force created on a sling _________ as the angle of a sling's legs decrease. a) Increase b) Decrease c) Remain the same 47 d) Cancel out - correct answer Increase 321. When attempting to lift a long I-beam, use at least ____strap(s) that is (are) placed ____________. a) One, 10 percent as wide as the beam b) Two, placed on the ends c) Two, placed equally from the center d) Two, close together - correct answer Two, placed equally from the center 322. In which of the sling arrangements shown is sling 1 experiencing the greatest load. - correct answer Second example 323. When is it OK to use a hoist to lift something that weighs more that the rating on a hoist? ____________ a) When it does not exceed5 percent of capacity b) Never c) When the load is lifted carefully d) When it does not exceed 10 percent of capacity - correct answer Never 324. Do not leave a load ________ while the hoist is unattended. a) Sitting on crib blocks b) Secured to a pallet c) Attached to the sling d) Suspended - correct answer Suspended 325. The safety devices on an electric hoist include both mechanical and electrical _________protection. a) Overload b) Gear reduction c) Phasing d) Reving - correct answer Overload 326. A(n) _________ crane is mounted between two overhead runways. a) Boom b) Jib c) Overhead d) Gantry - correct answer Overhead 327. Cranes can only be operated by a _________ operator. a) Safety engineer b) Fork lift truck driver c) Supervisor d) Certified crane operator - correct answer Certified crane operator 328. All load hoist\movements must be _____________________. a) Smoothly without jerking or abrupt movements 50 Feedback is most effective when it: - correct answer addresses problems that arise immediately Define the 5 Classes of Fire: - correct answer Class A Wood, Paper, Cloth, Plastic Class B Grease, Oil, Chemicals Class C Electrical Cords, Switches, Wiring Class D Combustible Switches, Wiring, Metals Class K Fires in Cooking Appliances Involving Combustible Oils/Fats Describe the Fire Extinguisher Symbols: - correct answer Class A Green Triangle Class B Red Square Class C Blue Circle Class D Yellow Decagon Describe the 3 conditions needed for fire: - correct answer Fuel, Oxygen, Heat Three examples of engineering controls are: - correct answer ventilation systems, machine guards, and circuit breakers According to one government study, an employee with less than one year of experience is: - correct answer 40% more likely to be injured A simple covering for the lower part of the face is known as a: - correct answer dust mask OSHA recommends that hot work be done in special areas where there are no flammable or combustible materials. If these materials are present, the permit requires that hot work be done: - correct answer at least 35 feet away from them The Hazardous Material Identification System rates health, flammability, and physical hazard categories. On such a scale, a high level of danger is indicated by: - correct answer the number 4 When oxygen and acetylene cylinders are stored together, there must be a solid barrier wall or a distance of: - correct answer at least 20 feet between them Miscommunication on the job can have serious consequences. All of the following could be caused by miscommunication except. A. wasted materials B. customer satisfaction C. wasted time D. quality problems: - correct answer B. customer satisfaction A major cause of mistakes in manufacturing is: - correct answer lack of communication between shifts Define the 3 team roles: - correct answer leader, contributor, encourager 51 Each team goal should be SMART. What does the acronym describe: - correct answer specific, measurable, achievable, relevant, time based The effectiveness of teams depends on cooperation among members with different skills and work styles. In order for the team to be effective, its members need to focus on: - correct answer completing the task and building positive relationships Teams can use several strategies to reach a decision. They key point of a consensus decision is that: - correct answer team members support the decision even if they are not completely satisfied The goal of conflict resolution is to: - correct answer find a permanent solution to a specific problem If you are assigned to train someone else, it is important to: - correct answer record everything that you do The final step of on-the-job training is: - correct answer following up over time to be sure the task was learned External customer refers: - correct answer to the person or business who buys the product Internal customers include all of the following, except: - correct answer consumers of the product Some tools require frequent calibration against a standard. This process is generally required for: - correct answer any type of test equipment One precaution, to minimize the risk of explosion when power tools must be used, is to use only: - correct answer pneumatic power tools Photoelectric sensors detect obstructions in the path of a beam of light. These sensors are frequently as part of a: - correct answer trip device A number of different maintenance programs are used in manufacturing plants. One of these, which focuses on cooperation between operators and maintenance specialists, is known as: - correct answer total productive maintenance A job safety analysis (JSA) is one way to determine what safety information is needed by equipment operators. A JSA is normally the responsibility of: - correct answer a team involved in production operations and maintenance ________ Is a design methodology that designs features into the product that make it cheaper to manufacture while maintaining its ability to perform its intended function: - correct answer Design for Manufacturing and Assembly (DFMA) 52 Define the five step development process: - correct answer Forming, storming, norming, performing, transforming What is Kaizen: - correct answer Continuous improvement. Involves Every Employee, Improve Processes/Eliminate Waste, Leads to Few Defects/Improved Productivity How to answer a customer service call: - correct answer Answer Call Between 2nd and 4th ring, Greet Customer, Speak Clearly, Ask Their Name, Be Knowledgeable, Avoid Hold, Treat Customer Well, Do Not Hang Up Too Quickly Product design teams should provide an environment that encourages team members to __________: - correct answer Add their design ideas freely Engineers working with manufacturing to become aware of tooling limitations and other problems that may increase production time and cost is an example of __________: - correct answer concurrent engineering Promoting competition among teams or departments __________: - correct answer Is not a reason to set measurable team goals OSHA standard must be available to workers who: - correct answer attend OSHA required training Define andon lights: - correct answer they signal the condition of a process Communicating __________ is important when training employees. - correct answer at the appropriate level When is the best time to offer safety-related training to employees? - correct answer At new employee orientation An average worker's productivity would be included in __________ - correct answer job standards description Documentation on the quality of a training session __________ - correct answer is not required What does the acronym OSHA stand for: - correct answer Occupational Safety and Health Act (Administration) What is the purpose of OSHA: - correct answer Govern Safe Practices at Non- Governmental Workplace Protect Employee from Unsafe Work Conditions 55 An employee should not enter a confined space that has an oxygen level less than __________ - correct answer 19.5% __________ are formed when a solid, such as a metal, is heated above its boiling point and then condensed in cool air. - correct answer Fumes A __________ respirator only covers the nose and mouth of the user - correct answer quarter-mask To check for leaks on a half-mask respirator when inhaling, cover the __________ with the palms of your hands. - correct answer cartridges Define Lock Out / Tag Out - correct answer a process used to prevent machines from starting or releasing energy The only person to remove the tag (LOTO) is ______ - correct answer the person who installed it Eyewash stations should contain enough water to provide a continuous flow for at least ________ - correct answer 15 minutes The three main components of an electrical lockout/tagout are: - correct answer lock,hasp,tag __________ fires are considered Type C fires - correct answer Electrical To avoid potential fires, combustible materials must be kept a minimum of __________ feet from any potential ignition sources. - correct answer 35 When responding to a workplace accident do not __________ - correct answer put yourself in danger A paper fire can be safely extinguished using a Class __________ fire extinguisher - correct answer A To prevent fire hazard, the following action should be taken. - correct answer Dispose of rags promptly The dates and charge on the fire extinguishers should be checked __________ - correct answer when performing a weekly inspection of fire system A CO2 fire extinguisher is used for which type of fire? - correct answer Electrical A class C fire is one that consists of burning __________ - correct answer live electrical lines or equipment 56 Licensure or certification is required __________ - correct answer to enter a confined space Because of toxic vapors, use of a breathing apparatus __________ - correct answer is required when working in identified confined spaces Safe work __________ are a means of ensuring all precautions have been taken when a worker has to perform tasks in a situation that may endanger his or her safety or health - correct answer permits A platform with a height above 10 feet requires __________ - correct answer a handrail and toe board Achieving a match between the worker, task, tools, and environment is called __________ - correct answer worker-task fit Pedestrian walkway areas that need to be cleanable should not have __________ - correct answer added traction Which device of the following requires a certified welder and recertification of the device after the weld? - correct answer pressure rated devices Scaffolding may be tied off on which of the following? - correct answer A truss Define a Hazardous Material and Explain Its Importance - correct answer Any solid, liquid, or gas that may harm a person, property, or the environment Describe Three Categories of a Physical Hazard - correct answer Flammability Explosiveness Chemical reactivity Describe Ten Categories of Health Hazards - correct answer Carcinogen Toxic Reproductive toxin Irritant Corrosive Sensitizer Hepatoxin (liver) Nephrotoxin (kidney) Neurtoxin (nervous system) Describe the NFPA Hazardous Material Identification System - correct answer Diamond Shaped Blue - Health hazard Red - Flammability Yellow - Instability 57 White - Special Hazards Describe the DOT Hazardous Material Identification System - correct answer United Nations Identification Number, Packaging and Quantity Restrictions Hazard Classification Proper name and Packaging and shipping instructions Class 1: Explosives Class 2: Gases Class 3: Flammable Liquids Class 4: Flammable Solids Class 5: Oxidizers Class 6: Poisonous and Infectious Class 7: Radioactive Materials Class 8: Corrosives Class 9: Miscellaneous Define the NPCA Hazardous Material Identification System - correct answer Blue - Health Hazards Red - Flammability Orange - Physical Hazard White - Personal Protection Define a Material Safety Data Sheet (MSDS) - correct answer Document that provide specific information about a substance Describe Five Lubricant Storage Rules - correct answer Store in a clean orderly manner Protect from environment Prevent fire Fire suppression equipment Personnel Safety Describe Four Methods Used to Recycle Lubricants - correct answer Gravity separation Straining Filtering Centrifuge The materials loaded onto a truck and their potential hazards are identified by __________ - correct answer shipping manifests A __________ is a chemical that has been scientifically proven to cause acute or chronic health problems to the exposed person - correct answer health hazard The __________ identifies chemicals and sets limits for their use - correct answer MSDS 60 When using an extension ladder, the distance the foot of the ladder is set from the house should be about __________ the height of the extension - correct answer 1/4 After a regulator is installed on an oxygen cylinder, the cylinder valve should always be __________ - correct answer opened all the way to prevent leakage around the valve The highest load rating a ladder may have is __________ - correct answer Type IAA Presence sensing is one type of __________ - correct answer emergency stop control The components NOT usually used to prevent entry into a machine during operation are __________ - correct answer regulators and valves The __________ is the part of a personal fall arrest system that attaches to the building structure - correct answer lifeline A(n)__________ interlock physically prevents a machine's operation when the guard is out of place - correct answer mechanical A(n)__________ machine guard prevents a machine from turning on if the guard is not in place - correct answer interlocked A pneumatic lockout/ tagout uses a __________ to prevent use - correct answer lockable valve Which agency suggests that a worker inspect and test all equipment, assuming all to be energized until proven deenergized? - correct answer OSHA A ladder should extend at least__________ (feet) above its point of contact with the roof. - correct answer 3 If an operator does not test equipment after it is locked out __________ - correct answer they should be retrained The procedure by which each person places his/her own lock on a piece of equipment before performing work on it is called _________ - correct answer lockout tagout Working areas at 6 feet or higher require __________ - correct answer fall protection Stamps on the body of compressed gas cylinders indicate __________ - correct answer the safety test date Define rigging - correct answer Rigging is the act of securing a load Riggers use ropes, chains, and slings 61 Describe 6 steps to size rigging components - correct answer Determine center of gravity - symmetrical/asymmetrical Determine weight of load Resolve force components Determine breaking strength Apply efficiency factor Apply design factor Describe 4 types of cranes - correct answer Boom crane - mobile and transported Overhead Jib crane - one structural leg Gantry crane - supported by legs Describe 5 types of sling arrangements - correct answer Vertical U Choker, sling and double Basket, single and double Bridle, 2,3,and 4 leg Forklift operators should keep _____ vehicle length distance - correct answer 3 Observe a ______ foot clearance with overhead wires - correct answer 10 If the load obscures your vision __________ - correct answer drive in reverse When carrying load, forks always point ______ the ramp - correct answer up When empty, forks always point ______ the ramp for stability - correct answer down Before lifting a load with a forklift, the load should be __________ - correct answer tilted back The safety devices on an electric hoist include both mechanical and electrical __________ protection. - correct answer overload Attachment devices such as __________ are used to connect the load to the sling and the sling to the lifting device. - correct answer eyebolts and shackles Never _____ a dead horse. - correct answer Saddle The forces created on a sling __________ as the angle of a sling's legs decrease. - correct answer increase A(n) __________ is a line consisting of a strap, chain or rope that is used to lift or pull a load - correct answer sling 62 A(n) __________ crane is mounted between two overhead runways. - correct answer overhead A health hazard effecting the liver is called a: - correct answer Hepatoxin A health hazard effecting the kidney is called a; - correct answer Nephrotixin What is the only ladder that should be used on a construction site? - correct answer Heavy Duty Grade 1 Describe the construction of a wooden ladder. - correct answer Single piece of 2x4, maximum height of 16', no less than 15" apart Where do you nail the rungs on a wooden ladder? - correct answer Along the edge Guard rails are required at heights above: - correct answer 30 inches The heel of your boot should be ____ to ensure ladder safety. - correct answer 1/2 inch Ladders made of what material should be used when working with electricity? - correct answer Fiberglass (even wood can be slightly conductive) The ____ fire extinguisher does not leave a harmful residue and is sometimes used on planes or expensive computer equipment. - correct answer Halon A CO2 fire extinguisher is used for which type of fire? - correct answer Electrical The idea that each person has the right to know about the hazardous substances with which they work is written in _____. - correct answer The Hazardous Communication Standard MSSC Safety Practice Test What are the steps of a job safety analysis? - correct answer Document an itemized sequence of job task,Identify the hazard of each task, Propose potential solutions to problems and Prepare a list of potential problems What does NIOSH stand for? - correct answer Nation Institute for Occupational Safety and Health OSHA - correct answer The federal agency concerned with the enforcement and regulation of safety regulations. The risk of injury for new employees is more or less likely than for those with experience? - correct answer More likely. They are 40% more likely to be injured. 65 The major responsibility of the president or general manager is to __________. - correct answer Set the vision and create a plan What historic event / period marked the beginning of the manufacturing boom in the mid-to-late 18th century (1700s)? - correct answer Industrial Revolution In the late 20th century (1900s), two major developments impacted advanced manufacturing: quality/productivity tools AND __________. - correct answer computers Many of the products that we eat and drink are advanced manufactured products. Is this statement TRUE or FALSE? - correct answer True Expeditors report directly to the production control manager. Is this statement TRUE or FALSE? - correct answer True Engineers and plant managers can easily check on operations in their own plant, or halfway around the world, due to advancements in __________. - correct answer Communications Which of the following is an area NOT under the watch of administration personnel? - correct answer Quality assurance A system that combines advanced technologies to make customized products for less money and high quality is called __________ manufacturing. - correct answer Advanced Manufacturing The selection of a production area layout depends on __________. - correct answer The type of product produced All-metal machine tools were developed in the first two decades of the 19th century (1800s), due to advances in iron founding and __________. - correct answer Steamed power One of the advantages of incorporating computers into the manufacturing process is that manufacturers can quickly adjust production schedules. Is this statement TRUE or FALSE? - correct answer True The advantage of a functional layout is the ability to cost effectively produce a narrow range of high-volume products. Is this statement TRUE or FALSE? - correct answer True Advanced manufacturing increases competitiveness through the use of refined methods and technology. Is this statement TRUE or FALSE? - correct answer True Line supervisors direct the __________ in the making or assembling of the products. - correct answer Production operators 66 In general, operators can be separated into what two groups? - correct answer Those who set up the machine and those who operate the machine The quality assurance department monitors the production process to ensure that products meet __________. - correct answer Customers Specifications Production equipment downtime is __________ the company. - correct answer Very costly to The origins of manufacturing can be traced back to the beginning of agriculture production, when humans no longer needed to be hunters and gatherers. Is this statement TRUE or FALSE? - correct answer True The QA department ensures that the products meet requirements as defined by who? - correct answer Customers Designers use computer software to run __________ on designs to reduce cost and development time. - correct answer Simulations The functional manufacturing areas in a company will vary depending on its physical size and/or number of employees. Is this statement TRUE or FALSE? - correct answer False In the early 20th century (1900s), what industry caught the attention of business leaders due to its disciplined effort to improve machinery and processes and roll out mass- produced products on assembly lines? - correct answer Automobile Advanced manufacturing does NOT serve the transportation, communications, or medical industries. Is this statement TRUE or FALSE? - correct answer False __________ manufacturing creates a product by adding material layer-on-layer. - correct answer Additive One of the most important assets of advanced manufacturing is the people who work together to develop the products. Is this statement TRUE or FALSE? - correct answer True __________ teams are composed of employees from manufacturing, engineering, and marketing to ensure a product meets the customer's needs and can be economically manufactured. - correct answer Design The machines maintenance manager ensures that maintenance occurs only when necessary. Is this statement TRUE or FALSE? - correct answer False 67 Continuous flow layouts are used only when low volumes of different parts must be produced. Is this statement TRUE or FALSE? - correct answer False Sometimes the shipping and receiving areas can be at opposite ends of the plant to be more efficient. Is this statement TRUE or FALSE? - correct answer True he International Organization for Standardization (ISO) 9000 is designed to do what? - correct answer Improve quality and production __________ is the process of converting raw materials into finished goods. - correct answer Manufacturing The human resources department is primarily responsible for what? - correct answer Attracting and retaining qualified employees The three Fs of product design are form, fit and __________. - correct answer Function The Sender needs to understand that miscommunication is the normal state of the communication process, especially the first attempt. Is this statement TRUE or FALSE? - correct answer True Who is responsible when the communication process fails? - correct answer Both parties to the process Which of the following is a strength of spoken communication? - correct answer Allows for instant feedback While listening, the Receiver should __________. - correct answer suspend judgement Which of the following describes a type of psychological noise? - correct answer Thinking someone isn't smart enough to understand Which of the following is a strength of written communication? - correct answer Creates a record Communication is a process by which we assign and convey meaning in an attempt to create shared what? - correct answer understanding In the communication model, what degrades the message accuracy? - correct answer noise Which of the following is a weakness of electronic communication? - correct answer Doesn't transmit emotional content What's the single largest obstacle in the way of effective communication? - correct answer Always thinking miscommunication is the other person's fault 70 A(n) __________ customer is a person or organization that receives services or products in exchange for compensation. - correct answer External __________ is a design methodology that designs features into the product that make it cheaper to manufacture while maintaining its ability to perform its intended function. - correct answer Design for Manufacturing and Assembly (DFMA) Product design teams should provide an environment that encourages team members to __________. - correct answer Add their design ideas freely During a team meeting, any solutions to the problem being discussed that do not meet one or more of the must-have criteria should be __________. - correct answer Eliminated __________ is a technique teams use for generating as many ideas as possible. - correct answer Brainstorming To be successful, __________ must be tied to the company's business plan. - correct answer Team goals Teamwork, concurrent engineering, tools and techniques are needed in order to make __________ productive. - correct answer Product introduction Product designers should always consider the effects of tooling design and cost during __________. - correct answer Prototype development Vendors could be considered what type of customer? - correct answer External Reaching a __________ means that although the chosen solution may not be the first choice of everyone on the team, each member supports that solution as a viable option. - correct answer Consensus Teams should strictly enforce rules about __________ to minimize conflict. - correct answer Arguing Supervisors should set measurable objectives to __________. - correct answer Have good performance criteria for review of employee performance To ensure that a team has __________ meetings, rules for team behavior should be enforced. - correct answer Productive When a team is formed to tackle a problem, a __________. - correct answer Team kickoff meeting is held to get everyone up to speed on the task and meet each other Promoting competition among teams or departments __________. - correct answer Is not a reason to set measurable team goals 71 In customer service, it is important to __________. - correct answer Look into the customer's problem, find a solution, and follow through Which type of customer service information stored in a database could help to improve product quality? - correct answer Concerns customers have with specific products A team should develop a spending plan as part of their decision making process __________. - correct answer To ensure that they do not exceed the amount of money allocated to the project In a team, the __________ is one who will stimulate or guide the group to think of ideas. - correct answer Facilitator Improving external customer satisfaction is the main objective of __________. - correct answer Customer service departments __________ must know all the team roles - correct answer Team leader Customer satisfaction should always be the first objective considered when developing __________. - correct answer New and improved product When a team sets objectives that they wish to accomplish, care should be taken to ensure that these objectives are __________. - correct answer Measurable Company objectives and production goals are important pieces of data to a __________. - correct answer Self-directed work team When a customer service agent answers the phone, they should try to answer between the __________. - correct answer Second and forth ring The __________ of the product describes the features required for the product to perform the tasks for which it was intended - correct answer Function Engineers working with manufacturing to become aware of tooling limitations and other problems that may increase production time and cost is an example of __________. - correct answer Concurrent engineering Top level management must support a team for it to be __________. - correct answer Successful The first stage in a team development process is an awkward stage for the team members called __________. - correct answer Forming People working together discussing issues and making decisions are key elements of a __________. - correct answer Successful work group 72 Priority jobs should be discussed __________. - correct answer - At the beginning of shift meetings An employee that is promoted __________. - correct answer Usually receives additional training for the new position Operators should be given more training specifically related to the machine if what occurs? - correct answer The operator is not producing parts that meet specifications Documentation on the quality of a training session __________. - correct answer Is not required When is the best time to offer safety-related training to employees? - correct answer At new employee orientation Companies often add production by adding another shift. If operators are hired for a new shift, what will be needed? - correct answer Training records of existing operators Project management should include a __________ to enable team leaders on other projects to identify availability of potential team members. - correct answer Planned release of personnel as the project comes to an end Cross-training increases an employee's value to the company because they have additional skills and __________. - correct answer A better understanding of related job functions Companies have a better ability to match workers to specific job needs if they use __________. - correct answer Cross-training Measurable __________ are important to the training process. - correct answer Objectives When team members reach a significant point in their work to improve a process, it is called a __________. - correct answer Milestone __________ management presents the information about the production process in a visual format so that workers can use it to improve efficiency and promote safety. - correct answer Visual Manufacturing companies use __________ to save time and reduce cost of operation. - correct answer Training Job shadowing requires a employee that is being cross-trained to __________. - correct answer Work closely alongside an experienced worker as their shadow 75 __________ is a silvery liquid that when spilled emits an extremely toxic vapor into the air. - correct answer - Mercury The primary place to look for information regarding shipment of specific hazardous materials is the __________. - correct answer - Hazardous Materials Table Hazardous materials of different types __________. - correct answer Should be stored separately The role of the __________ is to provide a safe, efficient and accessible transportation system to the American people. - correct answer Department of Transportation (DOT) Dead lead-acid batteries from cars, trucks or industrial vehicles such as forklifts should be __________. - correct answer Given to a battery recycler Hazard information on a GHMIS label is represented by __________. - correct answer Pictograms, a hazard statement, and a signal word A hazardous material may be defined as any material that __________. - correct answer Harms a person, property or the environment The __________ identifies chemicals and sets limits for their use. - correct answer SDS A physical hazard resulting from a substance that may spontaneously combust when exposed to air is called __________. - correct answer Pyrophoric A(n) __________ is a labeling system designed to quickly and accurately identify hazardous materials. - correct answer Hazardous material identification system Used oil should be __________. - correct answer Collected by local environmental service A __________ is a chemical that has been scientifically proven to cause acute or chronic health problems to the exposed person. - correct answer Health hazard The emergency response team should be notified immediately if you observe a(n) __________. - correct answer Hazardous material spill One of the simplest, but slowest methods of recycling oil is __________. - correct answer Gravity separation The PEL (Permissible Exposure Limit) for exposure to hazardous substances are set by __________. - correct answer - OSHA The Department of Transportation (DOT) oversees the __________. - correct answer Transportation of hazardous materials 76 If safe handling information about a chemical cannot be found on its chemical label, its __________ should be checked. - correct answer - SDS If a large quantity of liquid is spilled into a sanitary sewer, the worker that discovers it should __________. - correct answer Notify their supervisor or team leader immediately so the appropriate authorities can be contacted A well ventilated area designed for storage is the best place to store __________. - correct answer Flammable materials To ensure safe transportation of hazardous materials, the EPA developed regulations jointly with the __________. - correct answer DOT SDS sheets contain information regarding first aid, the manufacturer, and proper personal protection equipment for use. - correct answer - True In the United States, the __________ requires placards representing the classification of hazards on board a truck transporting hazardous materials. - correct answer Department of Transportation Regulations must always be followed when cleaning up __________. - correct answer - Small amounts of asbestos Drains should be protected when unloading __________. - correct answer - Oil When storing lubricants, never __________. - correct answer Store lubricants with other flammable materials Waste materials such as scrap metal in an open yard are a possible __________. - correct answer Storm water contamination source Hazardous waste is a substance that is no longer wanted that meets the criteria of a __________. - correct answer - Hazardous material The amount of exposure to a chemical without the unreasonable risk of injury is listed on the SDS as __________. - correct answer - TLV (Threshold Limit Value) A worker should not unload a truck if __________ - correct answer They do not understand a placard on the truck An internationally recognized number assigned to a chemical for identification purposes is called the __________. - correct answer United Nations Identification Number An SDS sheet should be locked away in a file and only available to a worker under certain conditions. - correct answer False 77 The materials loaded onto a truck and their potential hazards are identified by __________. - correct answer Shipping manifests Shipping manifests - correct answer 3 An employer is responsible for having an SDS sheet for every chemical that __________. - correct answer They manufacture, sell or use It is especially important that proper labeling be used with all __________. - correct answer Hazardous waste containers The advantage of ISO standards is that it provides a single set of guidelines that should be followed __________. - correct answer Worldwide The __________ labeling system was designed to help firefighters in the event of an emergency. - correct answer NFPA The red diamond on the NFPA identification label represents the __________. - correct answer Flammable level Employers should provide training in the use of personal protective equipment __________. - correct answer To reduce the employee's risk of hazardous material exposure Safety guidelines do not permit __________ to be removed by unauthorized personnel. - correct answer Asbestos The reason that grease is not recycled like oil is because __________. - correct answer It is not cost efficient - It is very difficult to remove the impurities - Both A and B The __________ is a guideline published by the American Conference of Governmental Industrial Hygienists and outlines how much of a particular chemical a worker can be exposed to without an unreasonable health risk. - correct answer Threshold Limit Value (TLV) The environmental coordinator __________. - correct answer should know the proper disposal procedures for waste material It is most important to clearly label the containers of __________ material before shipping. - correct answer Flammable 80 If you notice a forklift truck driver operating the forklift while falling asleep, you should first __________. - correct answer Get them off the forklift An employee should perform an immediate emergency shutdown of their machine and evacuate the building if __________. - correct answer An evacuation alarm goes off whether or not there is a sign of danger What is a symptom of drug and alcohol abuse? - correct answer Decreased productivity You should immediately report __________ to reduce the possibility of other complications. - correct answer On-the-job injuries Every person in the company is responsible for __________. - correct answer Preventing unsafe conditions Zero tolerance is a typical company policy to address __________. - correct answer Violent behavior The company handbook usually contains policies on a wide variety of topics, including __________. - correct answer Safety regulations When circumstances at work create a dangerous situation, you should __________. - correct answer Not proceed until the dangerous situation is eliminated __________ is the federal agency that publishes and enforces safety and health regulations for companies in the United States. - correct answer OSHA The human resources department is the most common source of information about __________. - correct answer Appropriate behavior The __________ should be informed if one of the contractors is creating or operating in an unsafe condition. - correct answer Project Manager An assessment of safety and environmental compliance is required when __________. - correct answer Installing new equipment Potential hazards associated with equipment should be identified when __________. - correct answer New equipment is being designed for a process Supervisors and/or safety committees should be made aware of __________. - correct answer Possible improvements in ergonomics The team leader or supervisor should immediately be told of __________. - correct answer Any industrial injuries 81 A walk-through safety inspection is performed by the company's __________. - correct answer Safety Committee A safety team may decide a safety audit is required when __________. - correct answer An accident occurs involving an oil spill OSHA stands for __________. - correct answer Occupational Safety & Health Administration If you note that an air handling machine is making a noise you think might be abnormal what should you do? - correct answer Contact the maintenance department Taking corrective action based on safety suggestions from employees will __________. - correct answer Encourage employees to report safety suggestions When an alarm sounds, you should initiate emergency shutdown procedures and evacuate __________. - correct answer Immediately MSSC - Safety Safety guidelines do not permit ___________ to be removed by unauthorized personnel. Asbestos A CO2 fire extinguisher is used for which type of fire? Electrical The _________ identifies chemicals and sets limits for their use. SDS When a small fire is noticed near a cabinet of flammable materials you should first _________. Sound the alarm Employers should provide training in the use of personal protective equipment To reduce the employee's risk of hazardous material exposure Threshold Limit Value (TLV) is described as The amount of exposure to a chemical without the unreasonable risk of injury To avoid potential fires, combustible materials must be kept a minimum of ______ feet from any potential ignition sources. 35 The first step in handling hazardous chemicals is ___________. To know the hazards about the chemical you are handing The HMIS is a labeling system developed by the NPCA and is represented by ________. Four colored bars; blue, red, orange, and white Which agency is responsible for ensuring the workplace is free from environmental hazards? OSHA 82 The _______ labeling system was designed to help firefighters in the event of an emergency. NFPA Environmental test results must be _________ Made available to employees or test subjects The primary place to look for information regarding shipment of specific hazardous materials is the _________. (This is not in the reading) Hazardous Materials Table You are going to remove some paint from a panel and are using paint stripper. If you cannot find safe handling information on the bottle, what should you do? Check the SDS A labeling system designed to quickly and accurately identify hazardous materials is what? Hazardous Material Identification System You should not unload a truck if ____________ You do not understand the placard on the truck Which of the following actions would best reduce fire hazards? Disposing of of rags promptly Coming back from lunch you noticed a co-worker accidentally spilled a barrel and its contents have spilled into the sanitary sewer. What should you do? Notify your supervisor or team leader immediately so the appropriate authorities can be contacted. The first step in safely handling hazardous chemicals is _________. To know the hazards about the chemical you are handling In an area that consistently contains dust, or other combustibles you should ________ Remove all sources of ignition The emergency response team should be notified immediately if you observe a(n) ______ Hazardous material spill Hazards that can cause bodily harm or injuries such as burns or irritation are classified as ___________ hazards. Physical In order for a fire to occur, three things must be present: Heat, fuel and oxygen Open flames should not be used in a dust area because of ________ Possible ignition or explosion An odor is added to ___________ so that it is detected easier. Natural Gas A waste can containing papers is on fire. A_____ ___ fire extinguisher should be used to put the fire out. Type A Hazards that can cause an acute reaction, such as an allergic reaction or sudden illness, or a chronic effect are classified as _______________ Hazards. Health Exposure limits are an estimate of ____________. The maximum volume and duration a worker may be safely exposed to a hazard 85 An electrical panel that is on fire requires the use of a class _______ fire extinguisher. C A liquid chemical fire such as alcohol or gasoline would require the use of a class _______ fire extinguisher. B Dimension requirements state that the minimum width between the rails on a straight ladder or section of an extension ladder must be __________. At least 12" In the event of a fire the safest response is to: Sound the alarm/Call 911 Taking corrective action based on safety suggestions from employees will ________________. Encourage employees to report safety suggestions Which position should be responsible to know all of the team roles. A Team Leader Customer satisfaction should always be the first objective considered when developing what? New or improved products Supervisors and/or safety committees should be made aware of __________. possible improvements in ergonomics Company objectives and production goals are important pieces of data to a __________ . Self-directed work team A walk-through safety inspection is performed by the company's __________. Safety Committee eople working together discussing issues and making decisions are key elements of a what? Successful work group Vendors could be considered what type of customer? External When a supervisor is aware of a personal argument between two employees, what should he/she do? Make sure there are no threats to an employee's safety The communication skills used by team members should include oral communication, listening skills, written comprehension, and ________________. written communication What workplace situation is typically covered by a zero tolerance policy? violent behavior Customer service refers to the people and other resources a company devotes to: assisting customers You notice a failing filter on a paint booth, and paint is spraying onto the floor and surrounding areas. What should be your first action? Contact a supervisor or the environmental coordinator to have it shut down When every employee in the company is continually looking for ways to improve processes and eliminate waste in time and materials, it is called what? Continuous Improvement 86 You are the head of development at your company and are developing a new and improved product. What should be your primary consideration? Customer satisfaction As you are leaving work, you notice that an air handling machine is making a screeching noise you think might be abnormal. What should you do? Notify the maintenance department You noticed your coworker not wearing their safety glasses. What should you do? Give constructive input to your coworker to encourage good safety practice You can recognize a successful work group by observing that ________________. The group discusses making decisions and solving problems together Improving external customer satisfaction is the main objective of __________. Customer service departments A project team is deciding to order lunch. They have several discussions and it comes down to pizza, subs, or Chinese. The team discusses the options and decides to order pizza. Pizza wasn't everyone's favorite choice, but all the team members did agree and support the idea to order pizza for lunch. This is an example of what type of decision making? Consensus A project team is deciding to order lunch. They have several discussions and it comes down to pizza, subs, or Chinese and they can't decide. The team leader decides to order Chinese food and doesn't take anyone's ideas into consideration. This is an example of what type of decision making? Authoritarian A project team is deciding to order lunch. They have several discussions and the three main choices are pizza, subs, or Chinese. They decide to hold a vote and pizza is the winner by a 52% majority. This is an example of what type of decision making? Democratic and Majority Rule You can recognize a team with a high performing team leader by observing that the team leader Makes decisions equally with other team members You are new to your company and still in training. While walking to a training meeting you notice a spot on the floor that might be oil. What should you do? Report the spot to a supervisor or manager When does communication occur? Communication occurs only when: The receiver receives and understands the message. In your company, you make Pinion gears for small engines. How would you know that you are having a problem with poor quality? You track increasing amounts of scrap A product is considered a quality product if it: Fulfills its use for a long time. Which is a step for successfully running a team? Forming a mission statement. When might a well-made product also be a quality product? When it: Satisfies customer needs. Quality processes contribute most to: Elimination of defects. 87 A lockout/tagout system ___________. Prevents machinery from being energized while maintenance is being performed The three main components of an electrical lockout/tagout are __________. Tag, lock, hasp You should never ________ because it might cause damage. Use compressed air to clean skin or clothing Presence sensing devices are one type of _________. Emergency stop control Effective training in air powered tools helps employees to ______________. Avoid work hazards When working in an area that has extreme respiratory conditions, such as a confined space with toxic fumes, a ____________________________________ should be used. Self-contained breathing apparatus The best way to de-energize electrical circuits prior to maintenance activities is by __________. Using lockout tagout procedures A _____________ respirator only covers the nose and mouth of the user. Quarter-mask Every person in the company is responsible for ______________. Preventing unsafe conditions Adapting the work area to fit the person to reduce stress is called __________________. Ergonomics When using pneumatic tools __________. Do not use compressed air to clean clothing or skin Carpal tunnel syndrome is caused by Repetitive movements Lockout/tagout is a procedure by which _________ An authorized employee places his/her own lock on a piece of equipment before performing maintenance Plant personnel should receive training and have proper authorization before _________. Entering a confined space When performing a lockout/tagout procedure you should __________. Apply your own lock and test for power You are walking back from break and you notice a forklift operator falling asleep while operating the forklift , what should you do? Get them off the forklift Hazard analysis is a process used to reduce the risk of hazards to an acceptable level. Hazard analysis is also sometimes referred to as ___________. Job safety analysis If the load obscures or blocks the view forward, the operator should ___________. 90 To reduce unnecessary employee exposure to hazardous chemicals, employers should_______. Train employees to properly use PPE In addition to wearing a welding helmet, what PPE should you wear to provide additional protection? safety glasses with side shields Lockout Tagout ____________________________. Depends upon a device to prevent equipment from being energized A circuit breaker has overloaded, what needs to be done before the circuit breaker is reset? Identify the cause of the overload You are working on a rush job that represents millions in revenue for the company. You need a hoist to lift a 2500 lb piece of equipment to finish the job on time and you don't have one. What should you do? Tell the boss you can't lift the equipment until you get a hoist with the proper rating You are about to begin a job when you notice a dangerous situation. What should you do? Do not proceed until the danger has been removed If you observe an employee forget to test a piece of equipment after performing a lockout tagout, they should be____________________________. Retrained in the lock out tag out process You are a pedestrian working in a factory where forklifts are operating. You should _______. Use marked pedestrian aisles and doors Which organizations typically sponsor apprenticeships Labor Unions What is a key element of an apprenticeship program? Demonstrating skills and abilities Lockout Tagout ____________________________. Can have a hasp that allows more than one lock You are the supervisor of a new construction project on a tight deadline and a trained crane operator is not available. In order to meet the deadline the supervisor should _____________. Find a trained crane operator After providing training on the new laser, what is the best way to ensure the workers can properly operate the machine? Have them demonstrate proper operation of the equipment As an employee, manager or president of a company, what is the best way you can determine if safety improvements are needed or if safety measures are working? Conducting regular safety walkthroughs When preparing to give training for new employees, the best way to ensure the training will be positive and effective will be to___________________________. Provide a clear statement of expectations for the training session What is required to be made available to all employees receiving OSHA required training? A copy of the relevant OSHA standard 91 You are the supervisor of a work team. Your team just received some safety training and after the training they came to you with suggestions on how to improve the training. What should you do? Give the suggestions to the safety representative or trainer You are a trained first responder in your company. You come to the scene of an employee who appears to be injured. What should you do? Ask another employee to call 911 and provide first aid. It important to report and track ongoing safety issues or concerns Until corrective action had taken place When preparing training materials it is important to _____________. Communicate at a level appropriate to the audience What are important areas of concern during a routine housekeeping audit? Oil or water spilled on the floor You just gave your first training session to your employees. You reviewed the feedback after the training and many of the comments indicated that the training was boring. What should you do? Incorporate more interactive or hands-on activities into the training You just observed a coworker swallow a cleaning chemical. What should be your first response? Call 911 or emergency services A job safety analysis should be Reviewed on a regular basis MSSC Safety To be successful, __________ must be tied to the company's business plan. - correct answer team goals The first stage in a team development process is an awkward stage for the team members called __________. - correct answer forming When a team sets objectives that they wish to accomplish, care should be taken to ensure that these objectives are __________. - correct answer measurable Reaching a __________ means that although the chosen solution may not be the first choice of everyone on the team, each member supports that solution as a viable option. - correct answer consensus When a team is formed to tackle a problem, a __________. - correct answer team kickoff meeting is held to get everyone up to speed on the task and meet each other Promoting competition among teams or departments __________. - correct answer Is not a reason to set measurable team goals Which of the following is not used as a problem analysis tool? - correct answer shipping manifest 92 __________ is a technique teams use for generating as many ideas as possible. - correct answer brainstorming Improving external customer satisfaction is the main objective of __________. - correct answer customer service departments A(n) __________ customer is a person or organization that receives services or products in exchange for compensation. - correct answer external Customer satisfaction should always be the first objective considered when developing __________. - correct answer new or improved products Teamwork, concurrent engineering, tools and techniques are needed in order to make __________ productive. - correct answer product introduction Company objectives and production goals are important pieces of data to a __________. - correct answer self-directed work team In customer service, it is important to __________. - correct answer look into the customer's problem, find a solution, and follow through Which type of customer service information stored in a database could help to improve product quality? - correct answer concerns customers have with specific products Teams should strictly enforce rules about __________ to minimize conflict. - correct answer arguing Engineers working with manufacturing to become aware of tooling limitations and other problems that may increase production time and cost is an example of __________. - correct answer concurrent engineering Vendors could be considered what type of customer? - correct answer external In a team, the __________ is one who will stimulate or guide the group to think of ideas. - correct answer facilitator Top level management must support a team for it to be __________. - correct answer successful __________ is a design methodology that designs features into the product that make it cheaper to manufacture while maintaining its ability to perform its intended function. - correct answer Design for Manufacturing and Assembly (DFMA) When a customer service agent answers the phone, they should try to answer between the __________. - correct answer second and the fourth ring 95 A machinist who has learned to weld has undergone __________. - correct answer cross-training Demonstrating the skills and abilities learned is a common component of a(n) __________. - correct answer apprentice program Clear statements of expectations are needed when __________. - correct answer training employees In today's competitive markets, processes and people are constantly changing, resulting in a large need for __________. - correct answer training To be successful in achieving a goal, a __________ must be capable of bringing people together, motivating them and finally focusing them in the right direction. - correct answer leader Job shadowing requires a employee that is being cross-trained to __________. - correct answer work closely alongside an experienced worker as their shadow The training department is the typical source of __________ information. - correct answer Procedures and policy Manufacturing companies use __________ to save time and reduce cost of operation. - correct answer training An organizational method for the production areas that groups together all the machines that are needed to produce a part or a group of parts is called __________ manufacturing. - correct answer cellular A training matrix or database that contains a list of employees and their specific skills __________. - correct answer should be used to assign people to jobs in areas where they already contain the required skills Communicating __________ is important when training employees. - correct answer at the appropriate level A good manager will attempt to develop a compromise between two workers who __________. - correct answer have developed a conflict Measurable __________ are important to the training process. - correct answer objectives One method used by __________ to get a team started in the right direction is to sequence the start up activities. - correct answer a team leader 96 Priority jobs should be discussed __________. - correct answer at the beginning of shift meetings An employee that is promoted __________. - correct answer usually receives additional training for the new position An average worker's productivity would be included in __________. - correct answer job standards description When team members reach a significant point in their work to improve a process, it is called a __________. - correct answer milestone A team leader is responsible for setting up internal quality audits to verify that __________. - correct answer procedures are in place and being followed When is the best time to offer safety-related training to employees? - correct answer at new employee orientation An employee will receive an update to their training record to reflect their certification when __________. - correct answer forklift training is completed An employee should perform an immediate emergency shutdown of their machine and evacuate the building if __________. - correct answer An evacuation alarm goes off whether or not there is a sign of danger Anyone who notices another employee engaging in an unsafe practice should __________. - correct answer Give constructive input to the employee to encourage good safety practice When a supervisor is aware of a personal argument between two employees, what should he/she do? - correct answer Make sure there are no threats to an employee's safety Every person in the company is responsible for __________. - correct answer Preventing unsafe conditions Data results are required to be made available to employees who participate in __________. - correct answer Environmental tests Supervisors and/or safety committees should be made aware of __________. - correct answer possible improvements in ergonomics Everyone in the workplace is responsible for __________. - correct answer accident prevention 97 An assessment of safety and environmental compliance is required when __________. - correct answer installing new equipment If you notice an employee acting in a manner that jeopardizes the safety of others, and you do not feel comfortable approaching that person, you should __________. - correct answer report the person to a supervisor immediately Operation procedures would not normally be found in __________. - correct answer emergency manuals The __________ should be informed if one of the contractors is creating or operating in an unsafe condition. - correct answer project manager When an alarm sounds, you should initiate emergency shutdown procedures and evacuate __________. - correct answer immediately The human resources department is the most common source of information about __________. - correct answer appropriate behavior If you note that an air handling machine is making a noise you think might be abnormal what should you do? - correct answer Contact the maintenance department Zero tolerance is a typical company policy to address __________. - correct answer violent behavior A safety team may decide a safety audit is required when __________. - correct answer An accident occurs involving an oil spill OSHA conducts inspections for a number of reasons, which are categorized into four priority levels according to their severity. A Priority 1 indicates __________. - correct answer Imminent danger - a danger that may cause death or serious physical harm __________ is the cause of many industrial accidents. - correct answer Carelessness Everyone is responsible for __________. - correct answer accident prevention What should a worker do if a paint filtering system breaks down and paint is being blown out on top of the roof? - correct answer The system should be shut down. What is a symptom of drug and alcohol abuse? - correct answer Decreased productivity Potential hazards associated with equipment should be identified when __________. - correct answer new equipment is being designed for a process The company handbook usually contains policies on a wide variety of topics, including __________. - correct answer safety regulations