Download MSSC SAFETY PRACTICE EXAM questions and answers latest version 2024. and more Exams Engineering in PDF only on Docsity! MSSC SAFETY PRACTICE EXAM questions and answers latest version 2024 The major responsibility of the president or general manager is to __________. - correct answer Set the vision and create a plan What historic event / period marked the beginning of the manufacturing boom in the mid-to-late 18th century (1700s)? - correct answer Industrial Revolution In the late 20th century (1900s), two major developments impacted advanced manufacturing: quality/productivity tools AND __________. - correct answer computers Many of the products that we eat and drink are advanced manufactured products. Is this statement TRUE or FALSE? - correct answer True Expeditors report directly to the production control manager. Is this statement TRUE or FALSE? - correct answer True Engineers and plant managers can easily check on operations in their own plant, or halfway around the world, due to advancements in __________. - correct answer Communications Which of the following is an area NOT under the watch of administration personnel? - correct answer Quality assurance A system that combines advanced technologies to make customized products for less money and high quality is called __________ manufacturing. - correct answer Advanced Manufacturing The selection of a production area layout depends on __________. - correct answer The type of product produced All-metal machine tools were developed in the first two decades of the 19th century (1800s), due to advances in iron founding and __________. - correct answer Steamed power One of the advantages of incorporating computers into the manufacturing process is that manufacturers can quickly adjust production schedules. Is this statement TRUE or FALSE? - correct answer True The advantage of a functional layout is the ability to cost effectively produce a narrow range of high-volume products. Is this statement TRUE or FALSE? - correct answer True Advanced manufacturing increases competitiveness through the use of refined methods and technology. Is this statement TRUE or FALSE? - correct answer True Line supervisors direct the __________ in the making or assembling of the products. - correct answer Production operators In general, operators can be separated into what two groups? - correct answer Those who set up the machine and those who operate the machine The quality assurance department monitors the production process to ensure that products meet __________. - correct answer Customers Specifications Production equipment downtime is __________ the company. - correct answer Very costly to The origins of manufacturing can be traced back to the beginning of agriculture production, when humans no longer needed to be hunters and gatherers. Is this statement TRUE or FALSE? - correct answer True The QA department ensures that the products meet requirements as defined by who? - correct answer Customers Designers use computer software to run __________ on designs to reduce cost and development time. - correct answer Simulations The functional manufacturing areas in a company will vary depending on its physical size and/or number of employees. Is this statement TRUE or FALSE? - correct answer False In the early 20th century (1900s), what industry caught the attention of business leaders due to its disciplined effort to improve machinery and processes and roll out mass- produced products on assembly lines? - correct answer Automobile Advanced manufacturing does NOT serve the transportation, communications, or medical industries. Is this statement TRUE or FALSE? - correct answer False __________ manufacturing creates a product by adding material layer-on-layer. - correct answer Additive After you've finished listening, you should __________. - correct answer Ask the Sender for clarification The Receiver's decoding job is easier than the Sender's encoding job. Is this statement TRUE or FALSE? - correct answer True Communication begins with the formation of an idea. Is this statement TRUE or FALSE? - correct answer True The emotional content of a message should be ignored. Is this statement TRUE or FALSE? - correct answer False Which of the following is an example of non-verbal language? - correct answer a frown Feedback is a special message sent by the Receiver. Is this statement TRUE or FALSE? - correct answer True The medium can be as important as the message. Is this statement TRUE or FALSE? - correct answer True __________ is the process we use to transfer our ideas into symbols that can be understood by the Receiver. - correct answer Encoding Where does a message begin? - correct answer In the senders mind Which of the following is NOT a strength of spoken communication? - correct answer Allows you to reach information overload Which of the following is NOT an example of the Receiver fulfilling his role and giving good feedback? - correct answer Assuming he understood everything When people cross their arms, it could mean __________. - correct answer They are defensive Which of the following is NOT a category of noise? - correct answer Feedback Finishing the speaker's sentences demonstrates how closely you're following what she's saying. Is this statement TRUE or FALSE? - correct answer False The Receiver recognizes the sounds the Sender is making and transforms them into words and ideas in his own mind. What is this process called? - correct answer Decoding Which part of the communication process helps overcome the negative effect of noise? - correct answer Feedback Which of the following is not used as a problem analysis tool? - correct answer Shipping manifest __________ involves every employee in the company continually looking for ways to improve processes, and eliminate wasteful actions. - correct answer Continuous improvement Customer service refers to the people and other resources a company devotes to __________. - correct answer Assisting customers A(n) __________ customer is a person or organization that receives services or products in exchange for compensation. - correct answer External __________ is a design methodology that designs features into the product that make it cheaper to manufacture while maintaining its ability to perform its intended function. - correct answer Design for Manufacturing and Assembly (DFMA) Product design teams should provide an environment that encourages team members to __________. - correct answer Add their design ideas freely During a team meeting, any solutions to the problem being discussed that do not meet one or more of the must-have criteria should be __________. - correct answer Eliminated __________ is a technique teams use for generating as many ideas as possible. - correct answer Brainstorming To be successful, __________ must be tied to the company's business plan. - correct answer Team goals Teamwork, concurrent engineering, tools and techniques are needed in order to make __________ productive. - correct answer Product introduction Product designers should always consider the effects of tooling design and cost during __________. - correct answer Prototype development Vendors could be considered what type of customer? - correct answer External Reaching a __________ means that although the chosen solution may not be the first choice of everyone on the team, each member supports that solution as a viable option. - correct answer Consensus Teams should strictly enforce rules about __________ to minimize conflict. - correct answer Arguing Supervisors should set measurable objectives to __________. - correct answer Have good performance criteria for review of employee performance To ensure that a team has __________ meetings, rules for team behavior should be enforced. - correct answer Productive When a team is formed to tackle a problem, a __________. - correct answer Team kickoff meeting is held to get everyone up to speed on the task and meet each other Promoting competition among teams or departments __________. - correct answer Is not a reason to set measurable team goals In customer service, it is important to __________. - correct answer Look into the customer's problem, find a solution, and follow through Which type of customer service information stored in a database could help to improve product quality? - correct answer Concerns customers have with specific products A team should develop a spending plan as part of their decision making process __________. - correct answer To ensure that they do not exceed the amount of money allocated to the project In a team, the __________ is one who will stimulate or guide the group to think of ideas. - correct answer Facilitator Improving external customer satisfaction is the main objective of __________. - correct answer Customer service departments __________ must know all the team roles - correct answer Team leader Customer satisfaction should always be the first objective considered when developing __________. - correct answer New and improved product When a team sets objectives that they wish to accomplish, care should be taken to ensure that these objectives are __________. - correct answer Measurable Company objectives and production goals are important pieces of data to a __________. - correct answer Self-directed work team When a customer service agent answers the phone, they should try to answer between the __________. - correct answer Second and forth ring The __________ of the product describes the features required for the product to perform the tasks for which it was intended - correct answer Function What happens upon completion of forklift training? - correct answer The worker's training record is updated The equipment manufacturer is often the best source of __________. - correct answer Training on a new piece of equipment Communications skills used by team members should include __________, oral communication, written comprehension, and listening skills. - correct answer Written communication In manufacturing, changes to processes, equipment and people are the largest drivers of __________. - correct answer Training One method used by __________ to get a team started in the right direction is to sequence the start up activities. - correct answer A team leader A team leader is responsible for setting up internal quality audits to verify that __________. - correct answer Procedures are in place and being followed An organizational method for the production areas that groups together all the machines that are needed to produce a part or a group of parts is called __________ manufacturing. - correct answer Cellular To be successful in achieving a goal, a __________ must be capable of bringing people together, motivating them and finally focusing them in the right direction. - correct answer Leader A machinist who has learned to weld has undergone __________. - correct answer Cross-training A flash drive (also known as a keychain or jump drive) or a floppy disk is used to store data that __________. - correct answer Might need to be viewed or printed from a computer in another location A good manager will attempt to develop a compromise between two workers who __________. - correct answer Have developed a conflict A training matrix or database that contains a list of employees and their specific skills __________. - correct answer Should be used to assign people to jobs in areas where they already contain the required skills A __________ is used to establish a baseline measurement for evaluation of the process. - correct answer Metric Hazardous materials being shipped internationally are given a four-digit number preceded by the letters __________ to identify the material being shipped. - correct answer UN (United Nations) __________ should not be placed near an ignition source because it is explosive. - correct answer Propane When selecting a new chemical to use in the plant, its __________ should be reviewed as part of the decision making process. - correct answer SDS Many products cannot be disposed of using a trash compactor before sending to a landfill. These include: fluorescent light bulbs, spray cans containing all or some of the product, and __________. - correct answer Liquid dyes __________ is a silvery liquid that when spilled emits an extremely toxic vapor into the air. - correct answer - Mercury The primary place to look for information regarding shipment of specific hazardous materials is the __________. - correct answer - Hazardous Materials Table Hazardous materials of different types __________. - correct answer Should be stored separately The role of the __________ is to provide a safe, efficient and accessible transportation system to the American people. - correct answer Department of Transportation (DOT) Dead lead-acid batteries from cars, trucks or industrial vehicles such as forklifts should be __________. - correct answer Given to a battery recycler Hazard information on a GHMIS label is represented by __________. - correct answer Pictograms, a hazard statement, and a signal word A hazardous material may be defined as any material that __________. - correct answer Harms a person, property or the environment The __________ identifies chemicals and sets limits for their use. - correct answer SDS A physical hazard resulting from a substance that may spontaneously combust when exposed to air is called __________. - correct answer Pyrophoric A(n) __________ is a labeling system designed to quickly and accurately identify hazardous materials. - correct answer Hazardous material identification system Used oil should be __________. - correct answer Collected by local environmental service A __________ is a chemical that has been scientifically proven to cause acute or chronic health problems to the exposed person. - correct answer Health hazard The emergency response team should be notified immediately if you observe a(n) __________. - correct answer Hazardous material spill One of the simplest, but slowest methods of recycling oil is __________. - correct answer Gravity separation The PEL (Permissible Exposure Limit) for exposure to hazardous substances are set by __________. - correct answer - OSHA The Department of Transportation (DOT) oversees the __________. - correct answer Transportation of hazardous materials If safe handling information about a chemical cannot be found on its chemical label, its __________ should be checked. - correct answer - SDS If a large quantity of liquid is spilled into a sanitary sewer, the worker that discovers it should __________. - correct answer Notify their supervisor or team leader immediately so the appropriate authorities can be contacted A well ventilated area designed for storage is the best place to store __________. - correct answer Flammable materials To ensure safe transportation of hazardous materials, the EPA developed regulations jointly with the __________. - correct answer DOT SDS sheets contain information regarding first aid, the manufacturer, and proper personal protection equipment for use. - correct answer - True In the United States, the __________ requires placards representing the classification of hazards on board a truck transporting hazardous materials. - correct answer Department of Transportation Regulations must always be followed when cleaning up __________. - correct answer - Small amounts of asbestos Drains should be protected when unloading __________. - correct answer - Oil When storing lubricants, never __________. - correct answer Store lubricants with other flammable materials Waste materials such as scrap metal in an open yard are a possible __________. - correct answer Storm water contamination source