Download NAB HUMAN RESOURCES PRACTICE EXAM 2024 and more Exams Advanced Education in PDF only on Docsity! NAB: HUMAN RESOURCES PRACTICE EXAM 2024 The rate of compliance with dental requirements in U.S. facilities in 1999 was ______. - c. 99% The authority of government agencies to review facility recruitment sources, advertising and statistics on the number of applicants and persons hired by category stems from ______. - c. the Civil Rights Act The director of nursing asks the nurse applicant to submit to a drug test before he/she will be hired. This is ______. - legal Grievance procedures offer a needed ______. - b. safety valve Observing medication passes and recording and reporting drug error rates falls to the ______. - b. consulting pharmacist The staff development coordinator asks several of the department heads if the application form she has developed is helping them match candidates with job descriptions. She is wondering if the instrument has ______. - a. content validity The director of nurses asks the applicant nurse if she/he is willing to work Easter. This is ______. - a. illegal The facility administration's attitude toward error, argues Kriegel, is critical to success. In his view mistakes ______. - d. are inevitable and an opportunity to learn One practical solution to attaining a satisfactory level of oral care for nursing facility patients is to ______. - c. train oral care aides (a regularly employed nurse's aide) After hiring an applicant the staff development coordinator demands that the new-hire bring in a photograph or allow one to be made at the facility. This is ______. - legal In 1999 U.S. nursing facilities achieved _____ compliance with physician services. - d. 98%+ Federal congressionally written requirements for the role(s) the medical director may/must play are ______. - a. brief and vague Employees who are enjoying a high level of job satisfaction are more likely to be able to ______. - d. provide a high level of patient care If the physician determines that the applicant accepted for the job has a drug problem the facility ______. - c. may inform the applicant of his/her unsuitability Persons who have only moderate achievement needs, are less competitive and more satisfied with moderation whether in sports, titles, or on-the-job productivity are characterized as ______. - b. Type B Generally, if the community or significant others disapprove of the employee working at a facility, the employee ______. - c. not have positive feelings about working at the facility In Kriegel's view, the 100% effort required when "we're working short today" leads to ______. He prefers a ______. - a. job dissatisfaction passionate 90% There are those, such as Deming, who argue that being the member of a productive team affords the facility managers sufficient evaluation and control over employee's performance. One potential problem with this is that - c. organizations' memories are short The idea of treating each employee as a member of the team is ______. - c. an effort to combat powerlessness, to give employees "ownership" Assuring all medications are available as ordered, that all reorders and stop orders are implemented, reviewing each patient's medications monthly falls to the ______. - d. consulting pharmacist Giving an across-the-board wage increase based on the Consumer Price Index is giving a/an ______. - c. cost of living increase Pharmacy services in U.S. nursing facilities in 1999 were about 98% in compliance with the exception of _____. - a. procedures and storage Some motives/needs may recede when satisfied, e.g., hunger or thirst; other motives such as the need for power ______. - d. may become more intensified when partially achieved Deficiencies for housekeeping appear to be ______. - a. varying over time Persons characterized as systematic, thorough, balanced and who ask detailed questions about each situation are characterized as ______. - b. left brained _______is often said to be more logical, analytical, and objective. _______ is said to be more intuitive, thoughtful, and subjective. In psychology, the theory is based on the lateralization of brain function. - Left Brained Right Brained The personnel for which the personnel director has line responsibility is ______. - c. personnel department staff Employees who are hard-driving, achievement-oriented who strive constantly to achieve higher levels are characterized as ______. - a. Type A The administrator asks the finance manager to identify competition for personnel, estimate in-migration or out-migration of workers, and to look at wage scales in the area. The administrator wants ______. - c. a person power inventory The supervisor is impressed by the fact that the employee never missed a day and was never late, so rated the employee highly overall. This is a/an______. - d. halo effect One positive outcome of job performance evaluations may be to ______. - c. to force communication that might not otherwise occur A director of nursing asking a nurse supervisor applicant, "What actions have you taken if you disagreed with a supervisor's decision?" is ______. - b. legal A dotted line on the organizational chart normally denotes a ______. - a. staff or advisory relationship At the end of the performance appraisal ______. - c. the employee and managers are expected to sign Everyday, administrators in 16,000+ nursing facilities make personnel decisions based on ______. - d. their assumptions of what motivates the staff In the typical facility of 100 patients there is ______ full-time personnel director(s). - c. no The director of nurses asks the applicant whether he/she has ever been treated for drug problems. This is ______. - illegal Dental care is often a neglected area of care in nursing facilities because dentists ______. - a. are typically reimbursed approximately half the office fee A good risk-management-related reason for requiring a physical exam before any new employee begins work is to ______. - d. provide a baseline against which to assess later exams or claims Social approval, self-esteem, security, use of power are examples of what ______. - c. employees seek from the facility Applicants who lack fire in their hearts or passion for their work are ______. - b. are not so easily taught The director of nurses asks the nurse candidate how much alcohol she/he consumes per week. This is ______. - illegal When the director of nurses refrains from influencing the applicants remarks and gives the applicant full opportunity to ask questions, she is using the ______ interview approach. - a. non-directive The Civil Rights Act Title 7 and the Equal Employment Act of 1972 apply to employers of ______ or more employees. - 15 One overarching consideration in deciding at what level, i.e., the number of nursing hours per patient day, to staff the facility is ______. - b. medical complexity of care given Observing whether staff, in carrying out their duties, exhibit the behaviors sought as the objective of training is a use of ______. - c. performance centered behavioral objectives Closed medical staffs are more likely in ______ facilities which serve a large ______ patient population. - d. larger Medicaid Personnel selection is the process of ______. - a. deciding which applicant best fits the job requirements The one person most responsible for resident rights in the nursing facility is the _____. - a. administrator A test often used by facility personnel staff which has 100 questions asking respondents how they feel or act in a variety of situations, then places respondents into categories of introverted or extroverted, sensing or intuitive, thinking or feeling and perceiving or judging is the ______. - b. Myers-Briggs Type Indicator The reduction in degrees of freedom in decision making brought about by well- developed policies is ______. - c. a potential downside of having good policies Prohibiting discrimination on the basis of race, color, religion, sex, or national origin is the basis of the ______. - d. Civil Rights Act Also known as the ________, this bill was signed into law by President Franklin Roosevelt on July 5, 1935. It established the National Labor Relations Board and addressed relations between unions and employers in the private sector. - The Wagner Act The _____________ of 1946 ch. 33, section 2, 60 Stat. 23, codified as 15 U.S.C. § 1021, is a United States federal law. Its main purpose was to lay the responsibility of economic stability of inflation and unemployment onto the federal government. - Employment Act Quality assessment and control, infection control, physical plant health and safety are ______. - d. federally required committees and/or functions A director of nursing consulting aides on whether they are prepared to receive a new admission and acting on the aides' decision is an attempt to ______. - a. give ownership to the aides, treat them as "business persons" A particular patient-care-related concern the administrator should address when evaluating the social worker and activities director's work is ______. - c. whether less responsive patients are receiving attention In the 1970s successful caring for the frail elderly in the facility often depended less on technical knowledge than compassion for others. Today successful caring for the frail elderly in the facility increasingly depends on ______. - c. both technical knowledge and compassion The absence of any written system for evaluation of long-term performance exposes the individual more nearly to ______. - d. the "whim" of managers In practice, most of the actual hiring in nursing facilities is done by the ______. - d. department managers When attending physicians fail to visit their patients on a timely basis the medical director ______. - a. often substitutes, and accomplishes the required physician services A concept or idea that supplies enthusiasm, vigor and direction to the facility's efforts is referred to by Kriegel as a ______. - b. dream or vision Employees prefer to work in a facility in which mistakes ______ - c. are expected The director of nursing who gains a personally felt and needed sense of power in the job of being director of nursing is meeting a/an ______ arising out of his/her personality. - d. intrinsic need Adverse impact is a definition of ______ under the EEOC guidelines. - c. discrimination There are ______ job descriptions as there are employees. - c. as many Present employees, career ladders, job-posting and job-bidding are ______. - b. good recruiting sources For nursing to achieve its tasks ______. - a. nearly every department must cooperate