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NAVTA Exam 1 Review 2024/2025 | Actual Questions and Answers Latest Updated 2024/2025 (Graded A+) NAVTA - ✔✔National Association of Veterinary Technicians in America; responsible for accreditation of Vet tech programs in the U.S. State VMA - ✔✔State Veterinary Medical Association; not responsible for accreditation of Vet tech programs in the U.S. AVMA - ✔✔American Veterinary Medical Association; not responsible for accreditation of Vet tech programs in the U.S. State VTA - ✔✔State Veterinary Technician Association; not responsible for accreditation of Vet tech programs in the U.S. Prescribe meds, diagnose disease, assist during surgery - ✔✔Three things a vet tech cannot do in the veterinary hospital Prescribe meds, perform surgical procedures, provide anesthesia - ✔✔Three things a vet tech cannot do in the veterinary hospital Diagnose disease, prescribe meds, perform surgical procedure - ✔✔Three things a vet tech cannot do in the veterinary hospital Provide dental prophylaxis, diagnose disease, prescribe meds - ✔✔Three things a vet tech cannot do in the veterinary hospital 500 - ✔✔Number of 'essential' and 'recommended' tasks listed in the Accreditation Policies and Procedures handbook of the CVTEA 350 - ✔✔Number of 'essential' and 'recommended' tasks listed in the Accreditation Policies and Procedures handbook of the CVTEA 200 - ✔✔Number of 'essential' and 'recommended' tasks listed in the Accreditation Policies and Procedures handbook of the CVTEA 150 - ✔✔Number of 'essential' and 'recommended' tasks listed in the Accreditation Policies and Procedures handbook of the CVTEA Veterinary Technician Examination Boards - ✔✔Name of the national board examination given to vet techs Veterinary Technician National Examination - ✔✔Name of the national board examination given to vet techs Veterinary Technician National Board Examination - ✔✔Name of the national board examination given to vet techs Veterinary Technician Examination - ✔✔Name of the national board examination given to vet techs Has attained a Bachelor of Science degree in veterinary technology - ✔✔Definition of a VTS (Veterinary Technician Specialist) Has been reviewed and approved for specialist status by the academy - ✔✔Definition of a VTS (Veterinary Technician Specialist) Has studied and been tested in the ten areas of specialty in veterinary technology - ✔✔Definition of a VTS (Veterinary Technician Specialist) Can only practice in Canada - ✔✔Definition of a VTS (Veterinary Technician Specialist) technician assistant specialist - ✔✔Title of a Vet Tech who holds a Bachelor of Science degree from a 4- year, AVMA-accredited college Diploma from a 4-year American Veterinary Medical Association-accredited veterinary technology program - ✔✔Requirement for a fully credentialed veterinary technician A licensed veterinarian observes a vet tech perform his or her duties - ✔✔Definition of direct supervision It is mandated state-by-state - ✔✔Definition of direct supervision Duties are set by the VTNE - ✔✔Definition of direct supervision It applies only to veterinary assistants - ✔✔Definition of direct supervision Develop client coping strategies - ✔✔Important duty of a receptionist at the front line of the veterinary practice Greet clients and interpret medical records - ✔✔Important duty of a receptionist at the front line of the veterinary practice Manage accounts receivable and collections - ✔✔Important duty of a receptionist at the front line of the veterinary practice Understand and teach the significance of diseases - ✔✔Important duty of a receptionist at the front line of the veterinary practice Veterinarian - ✔✔Team member most likely to be authorized to purchase advertisement space Veterinary technician - ✔✔Team member most likely to be authorized to purchase advertisement space Veterinary assistant - ✔✔Team member most likely to be authorized to purchase advertisement space Practice manager - ✔✔Team member most likely to be authorized to purchase advertisement space Receptionist - ✔✔Team member most likely to be authorized to purchase advertisement space This is the responsibility of all team members - ✔✔Responsibility of suggesting work improvements within the veterinary practice This is the role of the veterinarian technician - ✔✔Responsibility of suggesting work improvements within the veterinary practice Suggesting work improvements is the sole responsibility of the practice manager - ✔✔Responsibility of suggesting work improvements within the veterinary practice A veterinarian has the sole responsibility to suggest improvement in work quantity and quality - ✔✔Responsibility of suggesting work improvements within the veterinary practice Keeping the waiting area clean and safe for clients and animals - ✔✔Ultimate goal of the receptionist team Collecting payments from clients - ✔✔Ultimate goal of the receptionist team Ensuring that accurate invoices are delivered to clients - ✔✔Ultimate goal of the receptionist team Supporting client and patient care through effective communications - ✔✔Ultimate goal of the receptionist team Offering exceptional customer service - ✔✔Ultimate goal of the receptionist team Provide separate reception areas for well and ill pets - ✔✔Method used by the receptionist to ensure the safety of clients and patients in the reception area Provide signage advising animal restraint policies - ✔✔Method used by the receptionist to ensure the safety of clients and patients in the reception area Make sure every dog is on a leash and every cat in a carrier - ✔✔Method used by the receptionist to ensure the safety of clients and patients in the reception area Place every client and pet in an exam room when they arrive - ✔✔Method used by the receptionist to ensure the safety of clients and patients in the reception area Team culture - ✔✔Effect of staff interaction on the veterinary practice when observing a heated argument between two staff members Cleaning product selection - ✔✔Effect of staff interaction on the veterinary practice when observing a heated argument between two staff members Job descriptions - ✔✔Effect of staff interaction on the veterinary practice when observing a heated argument between two staff members Etiquette - ✔✔Effect of staff interaction on the veterinary practice when observing a heated argument between two staff members Show the invoice to the client and go through it line by line; ask for and answer any questions, then ask for payment - ✔✔Most appropriate way to discuss a lengthy and complex bill with a client Tell the client the invoice total and ask for payment - ✔✔Most appropriate way to discuss a lengthy and complex bill with a client Give the invoice to the client, instruct the client to take it home to examine it, and then call the clinic back with a credit card number for payment - ✔✔Most appropriate way to discuss a lengthy and complex bill with a client