NCOA Test 3-with 100% verified solutions 2024-2025-tutor verified.docx, Exams of Advanced Education

Download NCOA Test 3-with 100% verified solutions 2024-2025-tutor verified.docx and more Exams Advanced Education in PDF only on Docsity! NCOA Test 3-with 100% verified solutions 2024-2025- tutor verified Discipline - While discussing some of the challenges associated with her conforming to her new squadron, TSgt Leap says to the junior enlisted Airmen, "I didn't get it right initially, but over time I developed the fortitude and readiness that allows me to perform in any situation." TSgt Leap's comments BEST identify _____ discipline. a. Self b. Military c. Group Military Discipline - TSgt Goen is preparing to conduct a counseling session with A1C Chapa for failing to fill out the AF Form 1800 correctly. Goen had verbally counseled him twice before for the same incident. When Chapa arrived, Goen opened up the counseling session by telling Chapa, "Your hard work is appreciated in the work section; however, sometimes you work so fast you overlook small details. This is the third time we have had to discuss this issue. You leave me no choice; I have to give you paperwork the next time." TSgt Goen's actions BEST illustrate ineffective use of _______ and its impact on NCO effectiveness. a. Punishment b. Imposed discipline c. Progressive discipline Progressive discipline Discipline - TSgt Mills, receives an email from MSgt Higby stating, "This morning, a few of my colleagues and I noticed the gate guard didn't scan our identification cards correctly. We asked if he would like to try them again, but he ignored us." Mills investigates the situation and finds out the gate guard was A1C Borrego, who has been identified several times for failing to perform his duties. TSgt Mills mentions this to Borrego's supervisor SSgt Hill to discuss disciplinary action. SSgt Hill responds, "I am constantly verbally counseling him for..." Surprised by his response, Mills responds, "You have to take the next step, which is administering paperwork." SSgt Hill's effective/ineffective use of ______ will MOST LIKELY ______ NCO effectiveness. a. Punishment; decrease b. Punishment; increase c. Correction; decrease d. Correction; increase Correction; decrease JIIM Operations - As the DoD's culminating document, this strategy provides a framework for other DoD strategic guidance. It addresses how the US military will work with and through coalition partners to generate opportunities in the international arena so that we can improve security and reduce the risk of conflict. This statement BEST identifies the _____________. a. National Security Strategy b. National Defense Strategy c. National Military Strategy National Defense Strategy JIIM Operations - During a deployment, Sgt Lopez and his team requested the helicopters to provide air cover as they attempted to traverse a mountainous terrain. Due to the location, they also conducted maritime operations. As a result of their global reach and persistent presence, they were able to provide the campaign commander with deliberate access and helped create safe environments for others to operate. This scenario BEST illustrate the functions of the __________ and its impact on mission effectiveness. arrive for team building." After reviewing the email numerous times, Pie replies to the e-mail. SSgt Nite's effective/ineffective use of ________ will MOST LIKELY _____ his NCO effectiveness. a. Transitions; increase b. Transitions; decrease c. Feedback; increase d. Feedback; decrease Transitions; decrease Cross Cultural Awareness - TSgt Drake tells SrA West, "It's important to remember culture includes all perspectives including labor, activities, government, interactions, and even the way individuals conduct themselves. When interacting with others, focus on how different parts of culture correlate and how addressing one subject might inadvertently effect another." TSgt Drake's comments BEST identify the characteristics of ___________. a. Holism b. Relativism c. Worldviews Holism Cross Cultural Awareness - While briefing her team, TSgt Knight says, "Although our words and behaviors are clear to us they often mean something different in this culture. We must continue to be inspired to educate ourselves about the customs of this foreign land, to discuss our culture with the local inhabitants, and to get to know their traditions well. I encourage you to keep notes on what you learn and to share information. By doing this, we prepare ourselves to converse, relate, and build relationships with our host nation partners which in turn helps us accomplish our mission without adverse impact on their culture and beliefs." TSgt Knight's comments BEST illustrate ________ and (its/their) impact on NCO effectiveness. a. Worldviews b. The Cross-Cultural Competence Model c. Cultural context communication styles The Cross-Cultural Competence Model Cross Cultural Awareness - TSgt Ford briefs his Security Forces team, "Remember their culture is different than ours, so as we go door-to-door, we may encounter lots of extended family members in one small space. Stay vigilant and remain respectful for we are guests in their home and we need to earn their trust." One of Ford's team members, SSgt Graves comments "How can they live like that? I couldn't wait to leave home at 18 and have my own life. I can't imagine living with my parents my whole life." Because TSgt Ford understands/misunderstands _____, his comments will MOST LIKELY _____ mission effectiveness. a. Collectivism; enhance b. Collectivism; hinder c. Individualism; enhance d. Individualism; hinder Collectivism; enhance Culture of Engagement - Based on his experience in the Air Force, TSgt Benning was selected to give a briefing to a diverse audience at the NCO Academy. He began talking about how the policy is supported from the Department of Defense to the wing. He discussed the importance of top down policy support at each level and how it promotes favorable conditions for US interests and objectives around the world. After the briefing, TSgt Benning called the Public Affairs office and thanked them for their guidance. TSgt Benning's comments BEST identifies _____. a. Telling the AF Story b. Using Public Affairs c. Strategic communication Strategic communication Culture of Engagement - TSgt Sands is the supervisor of a team that took part in a humanitarian expeditionary operation. The Protocol office scheduled Sands and his team to do an interview with the local media. During the interview, the reporter assertively asked, "Why did the U.S. enter the Pakistan border without their government's approval?" Sands responds, "I don't have any information about that, but I can tell you our humanitarian operation was a success." This scenario BEST illustrates ______________ and its impact on mission effectiveness. a. Flagging b. Bridging c. Hooking Bridging Culture of Engagement - TSgt Grant is preparing for an interview with the local media. He's nervous since this will be his first time being interviewed. He asks his co-workers to meet with him, during lunch, to brainstorm topics about the unit he'd like to highlight. One of his co-workers says, "I've had one interview. I asked my colleagues of possible questions to ask and how to respond in a professional manner." TSgt Grant's use/misuse of ________ will MOST LIKELY _____ mission effectiveness. a. Public affairs; increase c. inappropriate use of correction; decrease d. appropriate use of correction; increase inappropriate use of correction; decrease During a conversation with his fellow Flight Chiefs, TSgt Gomez says, "This can either be paper or electronic and is maintained outside of the organization. It can only be implemented at the commander's level and houses an Airman's past written counseling forms, legal, and non-judicial occurrences. This is outside of the supervisor's control." TSgt Gomez's comments BEST identify _____. a. UIFs b. Article 15s c. Control Rosters Control Rosters During a conversation with his subordinates, TSgt Niland states "The Area Defense Counsel is sometimes a tenant unit on military installations." His subordinates thanked him for the information because they were in dire need of assistance. TSgt Niland's ______ will MOST likely ______ his subordinate's effectiveness. a. misunderstanding of fair and impartial trial; decrease b. understanding of fair and impartial trial; increase c. misunderstanding of representation of counsel; decrease d. understanding of representation of counsel; increase misunderstanding of fair and impartial trial; decrease During a first sergeants symposium the briefer MSgt Hackett says, "...is used when a manager is conscious of a problem a member in their organization is facing that requires more assistance from an outside agency." MSgt Hackett's comments BEST identify _____. a. informal counseling b. formal counseling c. referral counseling referral counseling TSgt Smith is preparing to conduct a performance counseling session with A1C Green for being late to roll call. Previously, Smith had verbally counseled him twice for similar behavior. When Green arrived, he sat him down, told him how valuable he was to the squadron, and appreciated his work. However, he told him that being late to roll call is unacceptable, gave him a stern warning, and dismissed him. A week later, Green arrived late for roll call again and missed the mission briefing. Smith's actions concerning A1C Green BEST illustrate ineffective use of ________________ and its negative impact on his effectiveness. a. punishment b. imposed discipline c. progressive discipline progressive discipline TSgt Marble, the base dining facility NCOIC, believes that the dining facility personnel are here to support and provide a good quality of life for Airmen. She expects the dining facility to operate in a flexible, efficient, and customer oriented way. TSgt Marble met with her dining facility Airmen and like a good supervisor, established rapport with them. She did not discuss much of her expectations because she thought doing the right thing and maintaining standards are common knowledge in the Air Force. They are drilled into Airmen Basic Military Training and Technical school. TSgt Marble's use of _______________ will MOST likely result in _______________. a. task discipline; inappropriate performance by her Airmen b. task discipline; appropriate performance by her Airmen c. prevention; inappropriate performance by her Airmen d. prevention; appropriate performance by her Airmen prevention; inappropriate performance by her Airmen In order to gather information on the situation in Country "X", one CSA provides the communication equipment as well as operates, and assures command and control and information-sharing capabilities and a globally accessible enterprise information infrastructure. This support allows joint warfighters, national level leaders, and other mission and coalition partners across the full spectrum of military operations to make the best decisions possible based on well-gathered information relating to Country "X". This scenario BEST identifies the responsibilities of the __________ CSA. a. Defense Information Systems Agency (DISA) b. Defense Logistics Agency (DLA) c. Defense Threat Reduction Agency (DTRA) Defense Information Systems Agency (DISA) Since Country "X's" government has been overthrown, the President and advisors must decide on which force to send in to establish order. This will require the selected force to occupy territories in Country "X" and provide for the initial establishment of a military government until the elected government can regain control. This scenario BEST illustrates functions suited for the _______________. a. Marine Corps b. Navy adversaries. This alone, however isn't enough to be fully effective. Our adversaries must perceive us as a credible threat by understanding that our Nation has the will and capability to use these weapons if needed." This scenario BEST illustrates key elements of nuclear ________ impact on mission effectiveness. a. weapons systems and their b. deterrence and its c. surety and its deterrence and its TSgt Balfour briefs his missile maintenance shop, "Our Nation's nuclear options are designed to provide the Commander in Chief with alternatives that diminish risk across a range of enemies and situations. We provide the air and land component, while our Navy provides the sea-based element. These options are vital in the event that we must employ our military powers." TSgt Balfour's comments BEST identify _____. a. deterrence b. employment authority c. the nuclear triad employment authority The NCOIC of a missile maintenance shop, MSgt Thorpe is sitting in his office when SSgt Pettis walks in and says, "Sir, I'm responsible for the crew that just failed the Quality Assurance inspection. We failed because we didn't have a certified spanner wrench in the tool kit. This happened last year and we bought more for the tool kits! I'm not sure why the boxes keep coming up short." MSgt Thorpe responds, "If you notice a trend, you should investigate the situation to determine the real source of the problem. Gather the other NCOs. We need to use a structured approach to get to the bottom of the real cause before it affects our mission." MSgt Thorpe's comments BEST identify _____. a. nuclear-related lessons learned b. root cause analysis c. security security SrA Trip is a weapons loader on a crew that has been loading the B-2 Bomber. While loading the Rotary Launcher Assembly (RLA) that contains nuclear weapons, he notices one of the racks that attach the bomb to the RLA was missing a bolt. From training, he remembered it as one of several bolts that holds the locking mechanism and could affect the rack's ability to hold the bomb in place. He wonders if this is something he should report to the Team Chief. However, he continues his task and decides not to mention it figuring it has already been verified by both the breakout and tow crews, and was accepted by the crew chief. It was later discovered by QA and the RLA removed from service. In this scenario SrA Trip's decisions BEST illustrate a violation of the _______________ element of the nuclear surety concept and an impact to ________________. a. reliability; nuclear deterrence b. security; non-proliferation of nuclear weapons c. safety; nuclear employment. security; non-proliferation of nuclear weapons SSgt Field and A1C Thomas are on duty as the Monitoring Facility Operators for the Weapons Storage and Security System (WS3). Early one morning Thomas experienced several momentary alarm failures. Each outage lasted for only a few seconds and communications to the security system was regained. Field wondered if the alarm glitch was due to the recent inclement weather they had experienced. Since the system appeared to auto correct itself, Field decided to hold off reporting the incident to the Maintenance Operations Center immediately as required by the Air Base Instructions. SSgt Field's decisions BEST illustrates a compromise of nuclear weapons' ____________________ which will negatively impact mission effectiveness. a. reliability b. security c. two-person concept two-person concept TSgt Wilder is helping TSgt Salas prepare for his briefing to the Commander. After TSgt Wilder explains two or three steps, he asks TSgt Salas to explain to him what he truly meant by what he had just said so he could ensure his message was properly conveyed. Salas thanks Wilder for the information and says, "You just saved me from having to go up the chain of command for assistance." This scenario BEST illustrates ___________________________ communication. a. lateral b. upward c. downward lateral MSgt Copley has tasked TSgt Wendt with briefing the flight about the new tattoo policy. Copley tells Wendt "you'll have 5 minutes during tomorrow's roll call to brief the section on what has changed in AFI 36-2903 in regards to the tattoo policy. This brief needs to be delivered in a professional manner so that everyone understands the message." MSgt Copley's directions BEST illustrates ___________________. a. narrowing the topic b. analyzing the audience c. defining the parameters TSgt Jonson is about to deploy for the first time. Not wanting to make the same cultural mistakes others in his unit have made while deployed, he memorized the Air Force Cultural and Language Center's field guide on Afghanistan's culture. He also visits a local Afghan community in the States to practice what he has learned and establishes a great working relationship with the Afghan community. TSgt Jonson's actions BEST illustrate ___________ knowledge of 3C education and training and its impact on his effectiveness. a. Culture-specific competence b. Culture-general competence c. Cross culture skills Culture-specific competence TSgt Knight briefs her newly arrived team, "If this is your first deployment, I want you to be aware of your actions. This relates to the faith or notion that your community or ethnic set is greater than another's. It can make you think that you are right while others are wrong. It's important to open your mind, be tolerant, and understand that every culture is different, especially when deployed." TSgt Knights's comments BEST identify _____. a. ethnocentrism b. universalism c. relativism ethnocentrism SSgt Fullerton eagerly asks TSgt Tate about his upcoming deployment and the challenges he's going to face. Tate sits down with Fullerton and goes over the cultural dynamics of the location. She goes on to say, "I have gathered all the notes and reports we have been collecting on the area. There's a lot of great information on our interactions with the village elders along with how to effectively work with the locals. I also have manuals for you to study on the area." After their conversation, SSgt Fullerton leaves excited and ready for the challenge. TSgt Tate's comments BEST illustrate the ________________ part of the 3C model and its impact on mission effectiveness. a. Communication b. Motivation c. Learning approaches Learning approaches SSgt Ayo asks her supervisor TSgt Vann, "Why do the women here in Iraq dress like that? They all wear the same color...black! I'm so glad our culture isn't so restrictive." TSgt Vann responds, "Their culture doesn't support a lot of freedom of expression. We shouldn't judge their culture just because it's not like ours in the U.S." Because TSgt Vann _____domain of culture, his comments will MOST likely _____ subordinate effectiveness. a. understands the Sex and Gender; enhance b. misunderstands the Sex and Gender; hinder c. understands the Aesthetics and Recreation; enhance d. misunderstands the Aesthetics and Recreation; hinder understands the Aesthetics and Recreation; enhance While conducting an in-brief, TSgt Williams says, "For this intelligence unit to be successful, we must inspire certain onlookers whenever or wherever they present themselves. We must stay abreast of global current events and be able to speak on them when called upon. It begins with a united and synchronized message that is presented consistently to key audiences to achieve strategic, operational, and tactical effects." This scenario BEST identifies __________________________ strategic communication. a. examples of b. the purpose of c. your role in the purpose of TSgt Langrud was selected to address the media regarding the Air Force'Ss Self Aid and Buddy Care Training Program. He has been instructing the hands-on skill verification portion of the training for the last three years. TSgt Langrud says, "Before the interview, I rehearsed so that I could provide correct and current information about our unit's activities. I almost got caught off guard with one question but ended up providing an answer that sustains confidence for our unit." This scenario BEST illustrates the goal of _______________________. a. engagement b. perception c. telling the Air Force Story engagement While at a local pizzeria, SSgt Pym and TSgt Van Dyne heard what appeared to be a bomb explode across the street. A reporter bursts through the door with an over the shoulder cameraman and asks, "Do you think it's a terrorist bombing like the Boston Marathon?" They respond, "It probably is. Get out of our way so that we can go and help." This scenario BEST illustrates the ____________ interview. a. face-to-face b. on-scene c. remote on-scene b. the nature of interpersonal communication c. interpersonal communication interpersonal communication The three factors of interpersonal communication are ______, _______, and _______. a. Knowing yourself, knowing others, and the message b. Knowing others, self-monitoring, and perception checking c. Knowing yourself, self-monitoring, and the message Knowing yourself, knowing others, and the message This is the characteristics of the voice. It is often just as important as, if not more important than, the actual words you speak. The statement above BEST identifies ________. a. rate b. tone c. paralanguage paralanguage The barriers to interaction are ______ and _____. a. competitive interrupting and the content-only response b. turn maintaining and competitive interruption c. content-only response and paralanguage competitive interrupting and the content-only response To explain or tell the meaning of something; presenting it in understandable terms BEST defines _______. a. translation b. solicitation c. interpretation interpretation The three most critical factors to consider in selecting the setting are ______, ______, and______. a. location, body language, and time b. location, space, and time c. space, time, and attitude location, space, and time The two types of feedback are _______ and _______. a. preventative and feedback sessions b. preventative and rehabilitative c. rehabilitative and interpersonal problems preventative and rehabilitative TSgt Hammond is the NCOIC of the dental clinic and believes Airmen are the key to success. He establishes rapport with them, listens and values their viewpoint, and provides and accepts constructive feedback. He holds regular meetings to explain clinic goals and to discuss with his subordinates how to align their goals with organizational goals. At one of his meetings, Amn Miller says, "Because our patient questionnaire is several pages long, it delays patient in-processing. If we sent the questionnaire to our patients ahead of time, it would speed up in-processing." Hammond replies, "That is a great idea. Please implement it immediately." Several weeks later Miller tells Hammond, "Our new procedure has shortened patient in-processing an average of 15 minutes." TSgt Hammond's actions BEST illustrate effective _____________ and their impact on mission effectiveness. a. basic interpersonal communication skills b. interpersonal communication c. feedback and counseling interpersonal communication TSgt Olsen displays confidence in himself on a daily basis. He accepts his feelings and is confident in expressing them. When he communicates, he takes the feelings of others into consideration which leads to effective meaningful communication. The above scenario BEST identifies ________ and its impact on NCO effectiveness. a. assertiveness b. aggressiveness c. managerial roles assertiveness On Monday morning, SSgt Miller told his supervisor, TSgt Lingle that she needed to talk to him. Lingle asks her, "What about?" Miller replied, "I'm thinking about putting in for an overseas assignment to Germany but since this will be my first time overseas I want to talk to you about it since you had been stationed there in the past." Lingle replied, "Let's meet at 0800 on Wednesday." Lingle collects information on Germany and checks on open positions at bases in Germany. Once he has the information he needs, he develops an outline to help the session go smoothly. TSgt Lingle's actions BEST identify _________. a. pre-session activities