Nha Cmaa Certification Exam 2024/2025 With 100% Accurate Solutions, Exams of Nursing

Download Nha Cmaa Certification Exam 2024/2025 With 100% Accurate Solutions and more Exams Nursing in PDF only on Docsity! Nha Cmaa Certification Exam  2024/2025 With 100% Accurate Solutions A dental office increases the cost of a routine teeth cleaning. The medical administrative assistant should take which of the following actions? - Precise Answer ✔✔Update the fee schedule Employers are mandated to provide a training program to employees regarding OSHA guidelines within which of the following timeframes - Precise Answer ✔✔Before a employee begins work and annually thereafter Which of the following actions should a medical administrative assistant take if a patient has an existing workers' compensation case? - Precise Answer ✔✔Obtain the carrier case number Required when a patient needs a diagnostic procedure - Precise Answer ✔✔Written order from the provider The amount owed when out-of-pocket medical expenses have not been met - Precise Answer ✔✔Deductible When reviewing laboratory results, a medical administrative assistant should take which of the following actions after pulling the patient's chart and flagging abnormal results? - Precise Answer ✔✔-Place the results on the providers desk for review Necessary to confirm pt demographics - Precise Answer ✔✔- Occupation Necessary to confirm pt demographics - Precise Answer ✔✔- Occupation Which of the following terms indicates the improper release of phi? - Precise Answer ✔✔Breach of confidentiality A patient request a follow up visit for an unavaialable time slot. Which of the following actions is appropriate for the medical administrative assisyant to take? - Precise Answer ✔✔-Schedule an appointment closest to the requested time slot. What should be included when creating a reception area for a pediatric clinic - Precise Answer ✔✔-Artificial plants and floral arrangement for aesthetics What should be done when the MA discovers an error in an EMR from a previous pt visit? - Precise Answer ✔✔-Make a new entry in the EMR with the corrected information Prior to an invasive procedure, a patient asks a medical administrative assistant about other options that are available. What action should the assistant take? - Precise Answer ✔✔Advise the patient to ask the provider about alternative treatments. Which of the following should a medical administrative assistant explain to new patients prior to an initial visit? - Precise Answer ✔✔-The procedure to cancel an appointment PT - Precise Answer ✔✔-physical therapy What a doctor is at risk of if he leaves town without leaving a number and coverage for pts he's seeing - Precise Answer ✔✔-Abandonment Purpose of a Matrix - Precise Answer ✔✔-Indicate when a provider is unavailable to treat pts A new patient leaves the office because the practice does not accept his insurance. Which actions should the medical administrative assistant take to prevent this scenario? - Precise Answer ✔✔Verify insurance eligibility prior to scheduling new patients. The assistant should verify a new patient's insurance eligibility prior to scheduling an appointment. Mail service most commonly used by medical facilities - Precise Answer ✔✔-First-Class mail Necessary if a prescribed CPT code isn't listed on the preprinted pt encounter form? - Precise Answer ✔✔-Manually add the procedure code on the form What actions should be taken when a pt who was instructed to stop taking aspirin a week before surgery informs the MA she didn't follow instructions - Precise Answer ✔✔-Speak with the provider about rescheduling the procedure What medical record filling systems protect patient's privacy and allow for unlimited expansion in a high volume office? - Precise Answer ✔✔- Numeric System Which of the following conditions describes a narrowing of the spinal canal in the lumbar spine? - Precise Answer ✔✔-Spinal stenosis At which of the following times should the CMAA obtain preauthorization for a diagnostic procedure? - Precise Answer ✔✔After the provider prescribes the procedure What should a medical administrative assistant give to a patient when scheduling a routine return visit? - Precise Answer ✔✔-An appointment reminder Another name for an encounter form - Precise Answer ✔✔Another name for an encounter form At which of the following times should the medical administrative assistant pull a patient's daily chart? - Precise Answer ✔✔the evening before the patient's appointment Mammogram - Precise Answer ✔✔Ask the patient to restate information Which of the following forms is used to submit health insurance claims for inpatient services in a facility or hospital? - Precise Answer ✔✔-UB- 04 Informed consent is required in which of the following situations? - Precise Answer ✔✔-Suturing a wound An MA altering notes on a pt's chart to justify medical necessity - Precise Answer ✔✔-Fraud Which of the following is a medical administrative assistants function in the audit process? - Precise Answer ✔✔-Maintaining a day sheet Document required when transmitting a medical record - Precise Answer ✔✔-Release of information authorization form Action that should be taken to reconcile a bank deposit? - Precise Answer ✔✔-Make sure the total value of checks and cash equals the deposit slip amount Which of the following actions should a CMAA take when collecting monies owed by a patient? - Precise Answer ✔✔-Clarify the patient's financial responsibility policy After scheduling an appointment a new patient who has insurance coverage asks the medical administrative assistant what the cost of the office visit will be. Which of the following actions by the assistant is appropriate? - Precise Answer ✔✔-Provide an estimate based on allowable amounts Petty cash? - Precise Answer ✔✔-Postage owed for an equipment delivery Used to determine the proper way to dispose of an expired chemical cleaning product - Precise Answer ✔✔-MSDS stroke? - Precise Answer ✔✔cva Excessive hormones? - Precise Answer ✔✔-Hyperthyroidism Surgical puncture to remove fluid from the right shoulder? - Precise Answer ✔✔-Arthrocentesis A patient has a diagnosis of Parkinson's disease. The CMAA should schedule the patient for an appointment with which of the following specialists? - Precise Answer ✔✔Neurologist Which of the following should be obtained prior to measuring a patient's blood pressure? - Precise Answer ✔✔Implied constent A patient calls to request that her immunization record be emailed to her. Which of the following actions should the CMAA take first? - Precise Answer ✔✔-Check the patient's file for written authorization Which of the following actions is appropriate for a medical administrative assistant to take before scheduling a patient for surgery? - Precise Answer ✔✔-Verify the patients benefits A third-party payer is requesting documents to support billed service which of the following is the appropriate document the maa should forward to third-party payer - Precise Answer ✔✔Progress notes A patient is seeking a second opinion for an upcoming surgical procedure and has a referral from a provider. When the patient calls to schedule an appointment, which of the following actions should the medical administrative assistant take to assist in this process? - Precise Answer ✔✔-Verify that the patient's insurance is accepted by the provider Which of the following sections of a patient's progress note contains the reason for the visit? - Precise Answer ✔✔CC. The chief complaint section identifies why the patient is seeking advice from the provider A medical administrative assistant schedules a procedure for a patient at an outside surgical center which of the following information should the assistant communicate to the patient - Precise Answer ✔✔-the pre- procedure home instructions When submitting claims to third party payers the medical administrative assistant should retrieve information from which of the following? - Precise Answer ✔✔Encounter form Which of the following describes a provider who has a contract with a third-party payer? - Precise Answer ✔✔PAR After deactivating the security system, what action should a medical administrative assistant take next when opening the office in the morning? - Precise Answer ✔✔-Access the answering service a patient refuses to pay his copayment. Which of the following actions should the medical administrative assistant take? - Precise Answer ✔✔- inform the patient that the copayment is due at time of service A collected specimen needs to be sent to an outside laboratory, what actions is within the scope of practice of medical administrative assistant? - Precise Answer ✔✔-Process the requisition for shipment Which of the following describes the presence of several large kidney stones? - Precise Answer ✔✔Nephrolithiasis carcinoma - Precise Answer ✔✔oncologist A patient should sign which of the following forms in order to authorize payment directly to the provider from a third-party payer? - Precise Answer ✔✔-Assignment of benefits Abdominal wall - Precise Answer ✔✔-Lapar/o A provider is called away from the office because of an emergency - Precise Answer ✔✔-offer the patients to reschedule Which of the following items should be sent by certified mail? - Precise Answer ✔✔Dismissal Letter Which of the following is responsible for setting the standards for protection against bloodborne pathgens? - Precise Answer ✔✔OSHA A medical administative assistant is creating a business correspondence. - Precise Answer ✔✔Dear Mr. goodwin Which of the following is an OSHA regulation that must be reviewed yearly to ensure compliance? - Precise Answer ✔✔=Bloodborne pathogens standard When a child is ensured by both parents, which of the following describes how the primary insurance coverage is determined? - Precise Answer ✔✔The primary insurance will be the insurance carrier of the parent whose birthday comes first in a calendar year An MAA should check a patient's demographic form for accuracy against which of the following? - Precise Answer ✔✔-Driver's license When is it appropriate for a Medical administrative assistant to use a speakerphone when listening to office voicemail - Precise Answer ✔✔- When did assistant conference patients have left the office for the day An MAA should include which of the following in the compliance plan when training new MAA's? - Precise Answer ✔✔-HIPAA compliance Which of the following is an appropriate use of modified-wave scheduling for one provider with 20-min appointments? - Precise Answer ✔✔-Scheduling 2 patients at 9AM and one at 920 Which of the following is the primary purpose of a medical record? - Precise Answer ✔✔To document encounters between patients and providers. For medical billing purposes which of the following is good practice when updating information from establishe patients? - Precise Answer ✔✔Request varification of current patient information at each visit Which of the following actions should a medical administrative assistant take when scheduling a new patient for a physical examination? - Precise Answer ✔✔-Inform the patient of the appointment cancellation policy. CXR - Precise Answer ✔✔-chest x ray When scheduling an inpatient admission, which of the following steps should a med ... take fort?.. - Precise Answer ✔✔Obtain the providers order, Which of the following is required to establish medical necessity on the patient encounter form? - Precise Answer ✔✔Diagnosis code which is an appropriate action to take when updating patient demographic information? - Precise Answer ✔✔-check that the patient signed and dated the patient information form Abnormal - Precise Answer ✔✔-DYS A patient needs to have his gallbladder removed. The MAA should schedule the patient for which of the following procedures? - Precise Answer ✔✔-Cholecystectomy A physician abruptly terminates a physician-patient contract. The can lead to which of the following? - Precise Answer ✔✔Abandonment of the patient How often... demographics of an established patient? - Precise Answer ✔✔-At every visits All pages of a patient's medical record must include which of the following information: - Precise Answer ✔✔-name Blood test? - Precise Answer ✔✔-CBC Which of the following describes an urgent referral? - Precise Answer ✔✔It takes 24 hr to receive approval Appropriate when preparing a patient for surgery? - Precise Answer ✔✔Review written instructions Which of the following informs patients that the practice will charge a fee for a no-show? - Precise Answer ✔✔Finacial policy A patient who has pleural effusion needs a therapeutic procedure to remove the unwanted fluid. Which of the following describes the procedure that the provider will perform on this patient? - Precise Answer ✔✔-Thoracentesis The med. Admi. ass. Should identify which of the following as a mispelled term? - Precise Answer ✔✔persistent A provider prescribes a UA for a patient who has an infection. For which of the following conditions is the provider testing? - Precise Answer ✔✔-UTI A medical adm. Should take which of the following actions to confirm a new patient... patient privacy? - Precise Answer ✔✔Speak on the phone Which of the following actions is appropriate for a medical administrative assistant to take when processing incoming mail? - Precise Answer ✔✔Shred unwanted mail An established patient requests a routine physical examination during the provider's already scheduled week of vacation. Which of the following statements by the CMAA is appropriate? - Precise Answer ✔✔Your provider is unavailable during that time, but I have a couple of times the following week that might work." Eligibility requirement for Medicaid? - Precise Answer ✔✔Low income Which of the following suffixes relates to falling or prolapsing? - Precise Answer ✔✔-ptosis Hearing aid - Precise Answer ✔✔Move the patient to a quiet location Difference between Medicare and Medicaid? - Precise Answer ✔✔Medicare is funded by the fed gov, but medicaid is funded by both state and fed A medical administrative assistant is scheduling a patient for a blood draw that requires a 12-hr fast... - Precise Answer ✔✔In the begining of the day Which of the following types of referrals is used in an emergent situation? - Precise Answer ✔✔STAT Difference between electroic medical records and paper me..? - Precise Answer ✔✔Electronic are more secure A provider is called out of the office for an emergency...? - Precise Answer ✔✔Try to reschedule the appointment before the patient leaves When is it appropriate for a med. Admin. To release test results to a patients family member? - Precise Answer ✔✔When the patient provides a signed release of info... Providers should give which of the following when a procedure is excluded from the Medicare fee schedule? - Precise Answer ✔✔ABN which of the following is used for billing purposes and must be attached to the patients chart for the provider to complete - Precise Answer ✔✔- encounter form Which of the following is a court order to mandate appearance and provide medical records for a trial? - Precise Answer ✔✔-Subpoena duces tecum Appropriate strategy for scheduling a patient who was late for his two previous appointments? - Precise Answer ✔✔-Schedule the patient for the last appointment for the day. Appropriate way to file a complaint with OSHA - Precise Answer ✔✔- Submit an online form Which of the following information should a medical administrative assistant verify on a referral? - Precise Answer ✔✔-Insurance coverage Example of incidental disclosure - Precise Answer ✔✔-Having a sign-in sheet that includes a pt's name and provider A AMA is reviewing the release form of a patient who is a dependent minor. The assistant should ensure that who of the following signed the released form? - Precise Answer ✔✔The legal custodian A patient calls with a question about her prescription dosage as it relates to her condition. Which of the following actions is appropriate for the medical administrative assistant to take? - Precise Answer ✔✔-Take a message for the physician