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NTM 3250 Exam 3 | Questions with 100% Correct Answers | Updated & Verified An RFP stands for - ✔✔Request for proposal An indirect proposal starts with what part? - ✔✔description and discussion of the problem
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An RFP stands for - ✔✔Request for proposal An indirect proposal starts with what part? - ✔✔description and discussion of the problem The cause is the origin, the symptom is the - ✔✔result A cause and effect diagram is all of the following except:
Gallery writing involves having group members write ideas on. - ✔✔Large Sheets of Paper Moving toward one point and unifying the group is called thinking. - ✔✔convergent A decision table, or decision matrix, compares alternatives according to important - ✔✔criteria Which of the following is not one of the five M's of management resources? Morale Methods Machines Money Manpower Materials - ✔✔Morale T/F The purpose of the application (cover) letter is to introduce you to the prospective employer and to convince him or her to invite you for an employment interview. - ✔✔True Which of the following is a correct statement about listing education or work experience first? List them in alphabetical order. List the most impressive section first. List education first if you just finished your degree. Always list work experience first. - ✔✔List the most impressive section first In what sequence should your job history be arranged? - ✔✔Reverse-chronological order T/F Keep your resume to one page unless you have enough good information to warrant two pages. - ✔✔True
Which of the following describes a functional resume. Create a section that highlight the knowledge, skills, and abilities relevant to employment. Used by individuals with an impressive career path. De-emphasizes skills and competencies. - ✔✔Create a section that highlights the knowledge, skills, and abilities relevant to employment. When being interviewed for a job, do all of the following except do your homework. exaggerate your skills and abilities. tie your answers to the job requirements. speak confidently, clearly, and fluently. be prepared and on time. - ✔✔Exaggerate your skills and abilites All of the following are good suggestions for telephone interviews except dress casually to be comfortable. be respectful. listen carefully and answer fully. smile during the interview. - ✔✔dress casually to be comfortable Which of the following is not part of the PAR acronym? attention problem result - ✔✔attention Avoid illegal interview questions that apply to the following. Check all that apply. gender marital status race age - ✔✔All of the above
How much experience have you had with project management? This question is an example of a(n) question. - ✔✔open A behavioral question is all of the following except may be framed as a business case or problem to be solved. allows the respondent to use a PAR format for the response. an open question that asks the respondent how he or she acted in a specific situation. generally requires a short answer. - ✔✔generally requires a short answer. All of the following are good listening techniques except Maintain good eye contact. Smile and nod your head, reflecting understanding. Keep quiet while the other person is talking and avoid expressions such as "uh-huh." Use reflective listening. - ✔✔Keep quite while the other person is talking and avoid experssions such as "uh-huh." T/F Design elements should be applied to employment resumes. - ✔✔False T/F A follow-up letter or note should be sent within a day or two following an interview. - ✔✔True A direct approach places the main idea in the - ✔✔opening Which type of message usually uses a direct approach? Check all that apply. good news routine difficult persuasive bad news - ✔✔Good news and routine
Which type of messages are usually indirect? Check all that apply. routine good news bad news difficult persuasive mild persuasive - ✔✔bad news and difficult persuasive The To: From: Date: Subject: header on memos has what alignment? - ✔✔left Which of the following does not describe the abbreviation "bcc" when used in an email. The acronym means blind carbon copy. The recipients listed in BCC can be seen by all other recipients. BCC is helpful when discretion must be used regarding who is receiving the email. - ✔✔The recipients listed in BCC can be seen by all other recipients
Most letter correspondence uses the style. - ✔✔full block To keep email from piling in your inbox, do all of the following except respond to quick action items immediately and then save them in your inbox for later reference. for action items that take longer, place them in an action folder. read messages at least once a day. delete spam instantly. - ✔✔respond to quick action items immediately and then save them in your inbox for later reference. What communication factors should you remember when writing to people inside vs. outside your organization? - ✔✔Use formal language if you are writing to someone that is outside the organization. Also, use more formal writing and careful formatting if the person you are writing to is in your organization and is higher up than you in the business. If the person is lower than you in an organization it is okay to usually be a little less formal. Which of the following can occur because of a writing error? If your writing contains factual errors, the reader will draw the proper conclusions because of inference. If your writing is clear, the reader must take extra time to understand it. Writing errors damage your credibility. The reader assumes that you either don't know or don't care. - ✔✔Writing errors damage your credibility. The reader assumes that you either don't know or don't care. When reviewing a document, you should first understand the of the document. - ✔✔purpose What is the order of the four levels of document review? - ✔✔design, organization, content, sentences Which of the following is not part of the CLOUD acronym? - ✔✔Design Each succeeding thought in a paragraph should flow logically from the thought that precedes it. What part of the CLOUD acronym does this definition describe? - ✔✔Coherence
Most professional writers agree that the best reviewing and proofreading occurs on - ✔✔a paper printout Reading text out loud forces you to each word. - ✔✔concentrate on Which is the incorrect portion of the acronym SPELL? Length Punctuation Sentences Language Errors - ✔✔Sentances Placing the verb close to the subject makes the sentence to understand. - ✔✔Easy Avoid "it" and as sentence subjects since these words are hidden subjects. - ✔✔there What two "V" factors should be checked when reviewing sentence verbs? - ✔✔Vicinity and Voice The statement does the content achieve the desired objective represent what "C?" - ✔✔Compelling Why is sentence variety important? - ✔✔Readers get tired of similar sentence length and structure. Tone means all of the following except use conversational language warm and friendly use personal pronouns use positive language - ✔✔Use personal pronouns