Effective Communication Strategies in Nursing, Exams of Nursing

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NUFT 204

Active Listening - correct answer ✔✔being attentive to what a patient is saying both verbally and nonverbally. It facilitates patient communication Assertiveness - correct answer ✔✔allows you to express feelings and ideas without judging or hurting others Autonomy - correct answer ✔✔being self-directed and independent in accomplishing goals and advocating for others. Professional nurses make choices and accept responsibility for the outcomes of their actions Channels - correct answer ✔✔means of sending and receiving messages through visual, auditory, and tactile senses. Circular transactional communication process - correct answer ✔✔Communication model that enhances the linear communication by enabling the sender and receiver to view perceptions, attitudes, and potential reactions of others via a mental picture. This is a continuous and interactive activity. circular transactional model - correct answer ✔✔includes several elements: the referent, sender and receiver, message, channels, context or environment in which the communication process occurs, feedback, and interpersonal variables Communication - correct answer ✔✔A process through which you send messages to and receive messages from others. Complementary - correct answer ✔✔relationships function with one person holding an elevated position over the other person. Electronic Communication - correct answer ✔✔use of technology to create ongoing relationships with patients and their health care team

Emotional Intelligence (EI) - correct answer ✔✔a form of social intelligence that emphasizes the abilities to manage, recognize, and understand emotions and use emotions to guide appropriate thought and action Empathy - correct answer ✔✔the ability to understand and share the feelings of another environment - correct answer ✔✔the setting for sender-receiver interaction. An effective communication setting provides participants with physical and emotional comfort and safety. Feedback - correct answer ✔✔The receiver's response to a message interpersonal communication - correct answer ✔✔the exchange of thoughts, feelings, and beliefs between two or more people Interpersonal Variables - correct answer ✔✔factors within both the sender and receiver that influence communication intrapersonal communication - correct answer ✔✔communication with oneself Lateral Violence - correct answer ✔✔verbal, emotional, or physically abusive behavior of a registered nurse toward another staff member Message - correct answer ✔✔whatever a speaker communicates to someone else Metacommunication - correct answer ✔✔communication about communication Motivational Interviewing - correct answer ✔✔a collaborative, person-centered form of guiding to elicit and strengthen motivation for change Nonverbal Communication - correct answer ✔✔communication using body movements, gestures, and facial expressions rather than speech