Download NURSING MSN 572 shadow health HEENT education and empathy United States University and more Transcriptions Nursing in PDF only on Docsity! NURSING MSN 572 shadow health HEENT education and empathy United States University HEENT (45 min minimum) Results | Turned In Advanced Physical Assessment Across the Lifespan (FNP) - USU - October 2021, msn572 Return to Assignment Your Results Education & Empathy : 3 of 5 (60.0%) During the patient interview, there are a number of opportunities to provide patient education and empathy. The opportunities listed below are those identified by nursing experts to be of particular importance to this patient. A Model Statement is provided as an example of an appropriate response to each opportunity. • Opportunities marked as Not Encountered are opportunities that were not elicited in the interview • Opportunities marked as Not Followed Up are missed opportunities that were present in the interview, but where no statements were made • Opportunities marked as Followed Up were followed up by students, and include the dialogue between student and patient 1 Sy m p t o m s Fo ll ow e d U p Description: Tina describes the symptoms that have been bothering her. So what brings you here today? Question 07:27 PM PST My throat has been sore... and itchy. And my nose won't stop running. These symptoms are driving me nuts. Im sorry you have not been feeling well Empathize 07:28 PM PST Thanks. is your throat sore Question 07:28 PM PST Yes, my throat's sore right now. I am sorry you are not feeling well Empathize 07:29 PM PST Thanks for understanding. is your throat itchy Question 07:29 PM PST Yeah, it's itchy. lets try to fix that Empathize 07:31 PM PST I appreciate you telling me that. are your eyes itchy Question 07:31 PM PST Yeah, they itch. pain on a scale) that must be uncomfortable Empathize 07:37 PM PST I appreciate you saying that. do you have an idea what is the cause of your symptoms today (Clarified to: What do you think could be causing your symptoms?) Question 07:45 PM PST I don't know what's causing all this. It seemed like a cold at first, but now I'm thinking it could be allergies? I haven't been around cats or dust, but this just seems like an allergy thing. (Clarified to: what is causing my symptoms) do you have any chest congestion (Clarified to: Have you been congested?) No, I'm not stuffed up -- my nose has been running nonstop! (Clarified to: if I have been congested) Question 07:46 PM PST that is difficult to deal with Empathize 07:47 PM PST I appreciate you telling me that. any eye pain Question 08:04 PM PST No, my eyes don't hurt. They're just itchy. im sorry to hear that Empathize 08:04 PM PST Thanks. Model Statement: "I’m sorry to hear you don’t feel well. I’ll ask you some questions to learn more about your symptoms, and we will make a plan to help you feel better." 2 Cause of Symptoms Not Followed Up Description: Tina describes her symptoms as being similar to allergies. Questio any seasonal allergies 07:41 P PST Well, no. I mean, I never had allergies to pollen or anything outdoors like that. . . But my nose is acting just like my sister's right now, and she's always had hay fever. I'm starting to think that this is allergies. Questio have you had any problems with breathing 07:42 P PST Yeah, I have asthma. Questio have you had any changes in your breathing 07:43 P PST No, my breathing has been fine. Model Statement: "It is possible to develop new allergies as an adult, and so I will take that into consideration as I try to determine the cause of your symptoms." 3 M e d i c ati ons Fo ll ow e d U p Description: Tina describes her medication regimen. have you taken any medications for your symptoms Question 07:48 PM PST I've been using throat drops, like lozenges, for my sore throat. Other than that, I just have my inhaler. what inhaler do you use Question 07:49 PM PST It's just a regular Proventil inhaler. how often do you use it Question 07:49 PM PST how often do you use your inhaler Question 07:49 PM PST I don't use it every day -- maybe I use it 2 or 3 times a week. Sometimes not at all. Description: Tina describes her vision problems and lack of eye care. have you had any vision changes Question 07:54 PM PST Yeah, maybe so. I've noticed my vision getting sort of blurry when I read. It seems like it's getting a little worse -- I notice it more. when was your last eye exam Question 07:54 PM PST I must've been... maybe ten the last time the school nurse checked my vision. You know how the school nurses do those little checks every year. do you have access to an eye doctor (Clarified to: How often do you see an eye doctor?) Question 07:55 PM PST Never. I know that when I was a kid, the school nurse did those little vision checks every year, but I haven't gotten an eye exam since then. (Clarified to: how often I go to the eye doctor) are you able to afford seeing an eye doctor Question 07:56 PM PST it is important to see an eye doctor at least once a year Educate 07:56 PM PST Sure, I think I understand what you mean. do you have vision insurance Question 07:59 PM PST I don't have vision insurance right now. At least, I don't think so . . . I haven't really checked. [AUDIO COMING SOON] keeping on track of your dental and vision is important for you overall health Educate 07:59 PM PST Thanks for telling me. Model Statement: "Blurry vision can be a frustrating symptom. Taking steps toward better eye care, like seeing an eye doctor, could improve your vision and prevent blurriness when you read." Comments If your instructor provides individual feedback on this assignment, it will appear here. Click to return to main page content. © Shadow Health® 2012 - 2021 (800) 860-3241 | Help Desk | Terms of Service | Privacy Policy ↗ | Patents