Download Organizational Culture and HR Practices and more Exams Nursing in PDF only on Docsity! 1 APHR Practice Test Questions and Answers 2025 The process by which the key stakeholders of an organization envision its future anddevelop a mission, objectives, and procedures to achieve that future is called:A) Goal PlanningB) Future PlanningC) Succession PlanningD) Strategic Planning - ANSWER-B) Strategic Planning Organizational culture reflects a shared understanding among all who work within thecompany. What are the common components of organizational culture?A) Vision, mission, and valuesB) Structure, system, and peopleC) Values, beliefs, and normsD) Finance, marketing, and operations - ANSWER-C) Values, beliefs, and norms Computer software that stimulates a worksheet used to tabulate data and create graphs based on data is known as what tool?A) PresentationB) ApplicationC) SpreadsheetD) B lanc Sheet - ANSWER-C) Spreadsheet The Employee Retirement Income Security Act (ERISA) requires employers to file theseannual r ports on employee benefits offered:A) OSHA 300 logB) Form 5500C) EEO-1 formD) LM-1 report - ANSWER-B) Form 5500 Which choice represents an advantage of a "best-of-breed" HRIS solution?A) Quicker implementation because of a simpler systemB) Careful management of vendor relationshipsC) Ease of data integrationD) Least expensive - ANSWER-A) Quicker implementation because of a simpler system Each essential job function in a job description should consider?A) Pay level ss ciated with itB) Level of complexity and frequencyC) Education needed to complete the job functionD) Work experience of past incumbents in the job - ANSWER-B) Level of complexityand frequency 1 2 An HR business process outcome (BPO) is an arrangement: A) Where payroll and benefit administration are entirely outsourcedB) Where employees are leased to an outsourcing companyC) Where employees are staffed by external recruitment agenciesD) Wh re benefits are outsourced only to an external provider - ANSWER- A) Wherepayroll and benefit administration are entirely outsourced Which of the following statements best describes the Older Worker Benefit ProtectionAct (OWBPA)?A) It is applicable only to public employeesB) O der workers can waive ADEA rights if they are given at least 10 business days toconsider their optionsC) It prevents hiring discrimination on the basis of ageD) It is unlawful to target older workers during a reduction in force (RIF) - ANSWER-D) Itis unlawful to target older workers during a reduction in force Which of the following is an example of hiring discrimination?A) The applicant tracking system asks a person to disclose his or her race, sex, color,r ligion, national origin or age.B) The ATS fails to collect genetic and medical history information from individualsC) The ATS fails to process applications for those who have self- disclosed theirabili tyD) The ATS requires individuals to take a test related to the position they are interestedin - ANSWER-C) The ATS fails to process applications for those who have self-disclo d their disability status ATS can miss out on a large talent pool today if they lack what functionality?A) Quality of hire trackingB) Ad placement trackingC) Cost per hire trackingD) Mobile Access - ANSWER-D) Mobile Access An internal recruitment method employed by organizations to identify potentialcandidates from their existing employees is known as:A) Independent contractorsB) Temp AgenciesC) Job PostingD) Employee referral - ANSWER-D) Employee referral Which type of interview uses past performance as a predictor of future behavior?A) StructuredB) Competency basedC) BehavioralD) Stress - ANSWER-C) Behavioral Pre-offer drug testing could violate which act? 2 5 The guides values, standards, and other organizing principles. - The guides the steps the organization will take to achieve What answers the following questions? -What do we do now? -Why are we doing it? -What makes us different from other companies? - ANSWER-Mission Statement States WHY the organization exists - ANSWER-Mission Statement ANSWER-Mission Statement What answers the following questions?-What do we want to accomplish?-Where do we aim to be in the future? - ANSWER-Vision Statement future goals. - ANSWER-Vision Statement What factors does HR need to consider during the planning stage of projectmanagement? - ANSWER--timeline development-estimate mini goals/deliverables-resources need d and their associated costs- risks-ROI Refers to an organizations sense of responsibility for its impact on the environment. -ANSWER-Corporate Social Responsibility (CSR) How is CSR evaluated? - ANSWER-By the 3 P's:- People- Planet- Profit Which HR process does CSR directly impact? - ANSWER- Recruiting What does "People" refer to in the 3 P's? - ANSWER-fair employment practices andimpact on members of the community What does "Profit" refer to in the 3 P's? - ANSWER-Overall contribution to economicgr wt h What does "Planet" refer to in the 3 P's? - ANSWER-Environmental impact How can an organization boost their social capital? - ANSWER-By engaging in theCommunity Partnerships 5 6 What can demonstrate a commitment from an organization to the community? - ANSWER-Community Partnership What is the communities relationship with, and attitude toward an organization? -ANSWER-Social Capital Examples of involvement strategies? - ANSWER--Employee survey-Suggestion program- Committee sAgency of the Federal Government, created by the Civil Rights Act of 1974. - ANSWER-Equal mployment Opportunity Commission (EEOC) What is the purpose of the EEOC? - ANSWER-To interpret and enforce the federal lawsprohibiting discrimination. Prohibits discrimination based on race, religion, sex, or national origin. - ANSWER-TitleVII of the Civil Rights Acts of 1974 Which employers does Title VII apply to? - ANSWER-Any employer with 15 or moreemploye es Prohibits discrimination against anyone 40+ years old in terms of hiring, promotion,wages, termination, or denial of benefits. - ANSWER-Age Discrimination in EmploymentAct (ADEA) Prohibits mandatory retirement. - ANSWER-Age Discrimination in Employment Act(ADEA ) Prohibits wage discrimination based on sex for people in the same organizationperforming the same or similar job under similar circumstances. - ANSWER- Equal PayAct (EPA) Prohibits employer discrimination against those with disabilities. - ANSWER- Americanswith Disabilities Act (ADA) Establishes minimum wage, overtime pay, standards for child labor and definingnonexempt and exempt employees. - ANSWER-Fair Labor Standard Act (FLSA) Outlines standards for when employees are permitted to take unpaid, job-protectedfamily and medical leave. - ANSWER-The Family and Medical Leave Act (FMLA) US labor law governing the federal law of occupational health and safety in the privatesecto and federal government. - ANSWER-Occupational Safety and Health Act of 1970 6 7 An agency of the United States Department of Labor. Congress established this agencyunder the Occupational Safety and Health Act of 1970. - ANSWER- Occupational Safetyand Health Administration (OSHA) Agency that ensures that employers provide a safe and healthy work environment. -ANSWER-Occupational Safety and Health Administration (OSHA) What are some OSHA requirements for a safe and healthy work environment? -ANSWER--eliminating and reducing hazards-provi ing free safety equipment-infor ing employees of chemical hazards-provi e safety training- ecording work related injuries-displaying OSHA poster HR policies, programs, and practices must align with what? - ANSWER- Laws andregulations at local, state, federal, and international levels. Why must an organization analyze internal business information? - ANSWER--Understand performance-Evaluate strategies-Identify areas for improvement Data is analyzed using what? - ANSWER- Metrics Method of measuring a set of data. - ANSWER- Metrics Known as Key Performance Indicators (KPIs). - ANSWER- Metrics Concerned with analyzing money coming in and out. - ANSWER-Cash flow metrics A measure of the difference between incoming and outgoing cash over a fixed period oftime. - ANSWER-Net cash flow Compares the initial investment to the outcome of the investment to determine the gainsor loses. - ANSWER-Return on Investment (ROI) Profit vs. Cost - ANSWER-Return on Investment (ROI)% Found by dividing a company's fiscal year net income by the total shareholder equity. -ANSWER-Return on Equity (ROE) % What tells us the efficiency of a company's investments? - ANSWER-Return on Equity(ROE) % 7 1 0 -% of offers accepted Occurs when employer treats a protected class differently than other employees. - 10 ANSWER-Disparate treatment What is required for an employee to have a case against an employer regardingdisparate treatment? - ANSWER--belongs to a protected class-applied for the job when employer sought applicants-was qualified and rejected-was r jected and the employer kept looking Number of separations from the company =?Total number of people employed - ANSWER-Turnover Rate % Refers to monitoring step-by-step all HR processes from start to finish to ensure thatconsistent and desire outputs occur everytime. - ANSWER- Validation HR programs, practices, and policies should be regularly audited for? - ANSWER--Strictoperating parameters-Controll d processes-Clearly defined outcomes Ensures that HR programs, practices, and policies deliver results in a consistentpred cable manner. - ANSWER- Validation What happens when validation is compromised? - ANSWER-Increased risk of productr service quality Process of establishing a relevant unbiased system of data collection - ANSWER-Quality Assurance A means of gathering data by utilizing the services of a skilled facilitator who solicitsfeedback and opinions about a specific topic. - ANSWER-Focus group What is the risks associated with a focus group? - ANSWER-Risk of low engagementa d facilitator bias Method for gathering data where there is one data collector that observes a specificcontext and takes notes. - ANSWER-Observational data collection What is observational data collection at risk for? - ANSWER-High risk for bias Relevant data in external sources - ANSWER--Reputable news source-Highly regarded publications-PESTLE chart 1 1 -SWOT analysis Refers to events that could produce a negative impact on the organizations ability to 11 recruit, retain, reward and manage. - ANSWER-HR-related threats and liabilities Creates and enforces safety standards in the work place - ANSWER-OSHA Who must observe the OSHA regulations? - ANSWER-Employers in commerce andhave one or more employees. What is a critical provision of OSHA? - ANSWER-To protect employees seeking a caseto be opened against their employer from employer retaliation. Establishes the minimum standards for benefit plans of private, for-profit employers. -ANSWER-Employee Retirement Income Security Act (ERISA) States that in order to receive tax advantages, the plans must conform to the InternalReve ues Cods requirements. - ANSWER-Employee Retirement Income Security Act(ERISA) What federal agency was established by ERISA? - ANSWER-Pension Benefit GuarantyCorporation (PBGC) In return for the plans or their sponsors paying premiums to PBGC, it guaranteespayment of vested benefits up to a max limit to employees covered by pension plans. -ANSWER-Pe ion Benefit Guaranty Corporation (PBGC) Benefits from a retirement account or from a pension plan belonging to an employeethat they get to keep regardless if they stay with the company. - ANSWER-VestedBenefit s What are the minimum requirements established by ERISA? - ANSWER--21 years old-At least one year with the company What two vesting schedules were established by ERISA? - ANSWER--Graded Vesting-Cliff Vesting Set schedule where employees are vested at a % amount less than 100 each year untilthey are vested 100%. - ANSWER-Graded vesting Employees becoming 100% vested after a certain number of years. - ANSWER-Cliffvestin g ERISA Reporting Standards - ANSWER--Requires plan sponsors to prepare anddistribute Summary Plan Descriptions (SPDs) at least once every 5 years-Participants should also receive a Summary Annual Report (SAR) 1 2 The process of analyzing and identifying the need and availability of labor resources sothat the organization can meet its objectives is called:A) Human resources planningB) Recruitment requisitionC) Objective planningD) Trai ing needs assessment - ANSWER-A) Human resource planning A statement that communicates the organizations top priorities and core beliefs toustomers and employees is called:A) Code of conductB) Employee handbookC) Purp se statementD) Valu s statement - ANSWER-D) Values statement The statement "We aspire to be the best widget maker in America" is an example of a:A) Vision statementB) Financial StatementC) Mission statementD) Valu s Statement - ANSWER-A) Vision Statement In Michael Porter's Five Forces Analysis, five forces shape the competitive landscapefor any industry. What are they? - ANSWER-- Political/legal- Economi c - Social- Technology- Competitio nWhat are the common components of organizational culture? - ANSWER--Values- Beliefs- Norms In XYZ organization the leadership team thinks that the expression of humor in theworkplace will improve productivity. This is an example of what kind of element?A) NormsB) BeliefsC) Directives) Valu s - ANSWER-B) Beliefs What statement can be used to guide an organization's decisions and provides aurpose for employees?A) Valu s statementB) Financial statementC) Goal statementD) Norms statement - ANSWER-A) Values statement 12 1 5 safeguard the company from any legal exposure regarding this situation? - ANSWER- The company should adopt a policy of conducting complete background and referencechecks, including stat and FBI records, going forward Establishes that an employer can monitor employee electronic communications if theemployer can show l gitimate business purpose. - ANSWER- ElectronicCommunications and Privacy Act of 1986 The CEO wants to install a surveillance system. As the HR manager, what should yoube most concerned with when advising the CEO on the new system implementation? -ANSWER-Is he monitoring policy narrowly tailored? Establishes than an employer can't intentionally access an employee's e- mails unlessthey are sent through the employer's server. - ANSWER-The Stored CommunicationsAct (SCA) Latoya resigned from her position as vice president of marketing at Kwesi Engineering.She failed to delete her personal e-mail account from the company iPad prior toreturning it on her last day. For the next six months, Latoya's personal e-mail wasaccessible on the company phone and was read by her former manager. By reading thee-mails, did the manager violate any laws? - ANSWER-Yes, under the provisions of theSt red Communications Act (SCA), Latoya's negligence does not constituteauthorizatio n. Difference between confidentiality and privacy - ANSWER- Confidentiality is howinformation s treated. Privacy is an employee's right to freedom from intrusion. Reason to disclose medical information that was obtained through pre- employment drugtesting to a thi d party - ANSWER-For a disability claim Which performance measures includes metrics in the areas of financial performance,cust er satisfaction, efficiency of internal business processes, and company learningand growth. - ANSWER-Balanced Scorecard Difference between a financial role and a accounting role within an organization. -ANSWER-Accounting captures day-to-day transactions of the business. Financeprovid s financial modeling and investment advice to the organization. What is HR's primary strategic value to the organization? - ANSWER- Intimateknowledge of all core functional business areas HR's primary contribution to an organization's strategic plan. - ANSWER-HR serves then eds of the entire organization as subject-matter experts (SMEs) The executive board of a test preparation company considers franchising. What wouldbe the best organizational structure? - ANSWER- Decentralized 15 1 6 Federal Contractors above a dollar limit of are required to Why should HR be involved in the strategy formulation, development, implementation,and valuation of a business?A) Staffing projections significantly contribute to a company's strategic direction.B) Ensure that HR has a "seat at the table" so the voice of the people can be heard.C) D pending on the strategic orientation of the company, HR's role may differ.D) Ensur the strategy is compliant with federal, state, and local regulations. -ANSWER-B) Ensure that HR has a "seat at the table" so the voice of the people can beh ard . How many employees does a company need to have in order to comply with theAmericans with Disabilities Act (ADA)? - ANSWER-15 employees Deemed a moral and social obligation to amend historical wrongs and eliminate thepresent ffects of past discrimination is known as what? - ANSWER- Affirmative ActionPla n institute affirmative action plans - ANSWER- $50,000 A progressive discipline process generally starts with what? - ANSWER-Verbal Warning A series of increasingly severe penalties for repeated offenses is called what? -ANSWER-Progressive Discipline A call center depends on the level of sales completed per phone call for its success. Anemployee's ability to establish credibility and achieve customer satisfaction is critical foroptimal performance. The company wants to establish a development program for thosewho may not be performing to expectations. What metric would you use to measureworkforce effectiveness under these circumstances? - ANSWER- Customer peremploy e A public-sector agency is struggling to meet fiscal responsibilities. The concern is thatpublic retirement funds are outpacing revenues being generated. You are being askedto analyze and present your findings to the leadership team. Which metric would be oneof the st to measure? - ANSWER-Retiree benefit cost as a percentage of expense Computer software that stimulates a worksheet used to tabulate data and create graphsbased on data is known as what tool? - ANSWER- Spreadsheet A tool that holds an extensive amount of information such as employee contactinformation, wages, and benefits is called what? - ANSWER- Database Software that allows an organization to use a collection of integrated applications tomanage business processes and automate many tactical functions is known as what? -ANSWER-Enterprise resource planning (ERP) 16 1 7 A request for information from a database table or a combination of tables is calledwhat? - ANSWER- Query Which application would you use to see a non-relational view of data that will be usedfor fr q ent calculations and statistical comparisons? - ANSWER- Spreadsheet Using a spreadsheet you need to combine two lists, one with employee hire dates andthe other with department heads and bonus results. What is the name of the functionat combi es two lists into a single list? - ANSWER- Vlookup A tool found in spreadsheets that can automatically sort, count, total, or average datand display it in a table is called what? - ANSWER-Pivot Table A visual display of HR metrics at a high level is called what? - ANSWER- Dashboard A type of interview that depends on job analysis to identify critical job requirements,such as competencies for each position, by focusing on what the person has done inprevious situations is called what? - ANSWER-Targeted selection interview A short document, or section of a document, that provides a brief overview of a longerreport, proposal, or business plan is known as what? - ANSWER-Executive summary A type of chart used to visualize the trend of something over time is called what? -ANSWER-Line graph A performance metric used in strategic management to identify, report, and improvevarious internal functions of a business and resulting external results is called what? -ANSWER-Balanced scorecard What provides insight into business trends and patterns and helps improve decisions? -ANSWER-Business Intelligence How can a company minimize any negative impact to data integrity? - ANSWER-Apolicy that prohibits sharing passwords and the utilization of monitoring software thattracks and blocks the attempted download of phishing programs or malware Software that is managed remotely where the organization is charged only for thenumbe of users and the bandwidth they use - ANSWER-SaaS Which collaborative software platforms provides users with a near in-person integratedexpe ience? - ANSWER- Teleprescence Which records should the hiring manager have access to?A) Drug TestsB) Applications 17 2 0 Employer must pay a predetermined amount of payment on To qualify for the learned professional exemption under FLSA, one must do what? - ANSWER-Have advanced knowledge in a field of science or learning a regularly set schedule - ANSWER-Salaried exempt employees Nonexempt employees are not required to be paid when attending training programs ifwhat? - ANSWER-If attendance is voluntary A job description should include the following information about a job except:A) Physical requirementsB) Employees disability statusC) Mental requirementsD) Approvals from management - ANSWER-B) Employees disability status What is the main reason it may be difficult to conduct a job analysis when the onlyemployee who is at the company is a long-term employee?A) It can get difficult to separate what the employee brings to the job from the job's mainpurp s eB) The employee may have a bad attitude toward the positionC) The employee may misrepresent information about the job based on what he or shethinks is bestD) I s difficult to separate what the manager does versus what the employees -ANSWER-A) It can get difficult to separate what the employee brings to the job from the's main purpose Job descriptions are used for? - ANSWER-Benefit packages an employee receives Which of the following job competencies does someone in a managers role need topossess ?A) Developing subordinatesB) Team workC) CommunicationD) Customer focus - ANSWER-A) Developing subordinates Functional structure is represented by the traditional:A) Matrix-shaped organizational typeB) Product-based organizational typeC) Pyramid-shape organizational typeD) Seamless design organizational type - ANSWER-C) Pyramid-shape organizationaltyp e The most formal and rigid of all the organization structures is what? - ANSWER-Functional structure 20 2 1 In a structure, executives of regional areas are Typically, a headhunter is used to help find . - ANSWER- When employees report to 2 managers, one for the product line and one for the functional line, it's an example of which type of structure? - ANSWER-Matrix Structure Which of the following is a horizontal organization connected by networks?A) Divisional organizationB) Geographic organizationC) Matrix organizationD) Seamless organization - ANSWER-D) Seamless organization What is the main purpose of a seamless organization? - ANSWER-To enhancecommunication and creativity responsible for their business functions. - ANSWER- Geographic What is the disadvantage of a functional organizational structure? - ANSWER-Peopleare in specializ d "silos" and often fail to coordinate or communicate with otherdepartm n ts What is the main advantage of a matrix organizational structure? - ANSWER- It createsa func ional and divisional partnership and focuses on the work more than on the people What is the disadvantage of a matrix organizational structure? - ANSWER- The dualc ain of command requires cooperation between two direct supervisors to determine anemployee's work priorities, work assignments, and performance standards An HR business process outcome (BPO) is an arrangement: - ANSWER-Where payrolland benefit administration are entirely outsourced In a professional employer organization (PEO) relationship, the PEO becomes the: -ANSWER-Employer of record In human resources outsourcers (HROs), all the following functions are outsourced,excep t:A)Payrol lB) BenefitsC) Human resourcesD) Temp workers - ANSWER-D) Temp workers Upper management What is the main benefit to using a benefit broker? - ANSWER-They sell for multiplec mpan es and typically can provide more options 21 2 2 The following are all disadvantages of using a professional employer organization (PEO) except which one? A) Loss of control of essential processes and peopleB) An outside company's influence on your cultureC) Your diminished value as an internal HR professionalD) Higher benefit costs - ANSWER-D) Higher benefit costs All of the following are disadvantages of using a third-party recruiter except which one?A) Higher costsB) Lack of controlC) Indirect candidate accessD) Longer time to fill position - ANSWER-D) Longer time to fill position All of the following are examples of the advantages of using a benefit broker exceptwhich one?A) Potential tax breaksB) In-person assistanceC) Saves time on buying plansD) Cheaper healthcare - ANSWER-D) Cheaper healthcare Which of the following is an advantage of using a staffing organization?A) The employers shares liability of employees with staffing agencyB) Lower cost per employeeC) Lower costs on benefitsD) The employer shares the cost of the employee - ANSWER-A) The employers sharesliabilit of employees with staffing agency Prior to contacting a temporary employee agency, HR should determine all of thefollowing except:A) The typical length of time you need a temporary workerB) The hours needed to workC) The skills usually neededD) Health insurance needed - ANSWER-D) Health insurance needed Which of the following is the discovery and communication of meaningful patterns ind a ?A) AndrogynyB) AnalyticsC) AgingD) ADDIE - ANSWER-B) Analytics The FLSA requires employers to classify all employees into what two categories? -ANSWER-Exempt and Non- exempt Employees that earn less than $23,600 per year and $455 per week. - ANSWER-Non-exemp t 22 2 5 This type of structure separates distinct job tasks and creates a clear line of job advancement. - ANSWER-Functional Structure This reporting structure often applies to larger companies, and uses a department-based organizational style, where employees who work on similar projects are groupedtogether. - ANSWER-Divisional Structure Reporting structure that combines elements of both functional and divisional structures.- ANSWER-Matrix structure Reporting structure that seeks to eliminate much of the hierarchy and bureaucracy thatexists in traditional companies. - ANSWER-Flat structure Reporting structure that outsources many key tasks to outside organizations -ANSWER-Network structure Formal gatherings for the entire company that are commonly referred to as "all-handsmeetings" tend to focus on sharing information "from the top down" concerning theoverall or anization. - ANSWER-Town hall meetings Policy used to establish a relationship where employees feel comfortable speakingdir ctly with management about problems and suggestions. - ANSWER- Open-doorpolic y Managers and supervisors physically get out of their office and interact with employeesin person. - ANSWER-Management by Walking Around (MBWA) Objective empirical study of the precise effects of a specific policy or plan. - ANSWER-Cost-benefit analysis This indicates if a policy or plan will save or squander resources. - ANSWER-Cost-benefit analysis Refers to the policies and institutional code that a firm established in order to fulfill itsr le as a for-profit entity and an integral stakeholder for the community. - ANSWER-Corporate governance A change in operations, legal code, or ownership inside a firm - ANSWER- Corporaterestructiri ng Comprehensive policies and procedures that dictate how an organization handle riskand loss. The purpose is to coordinate and create harmony of responses to problemsfacing an organization. - ANSWER-Enterprise Risk Management (ERM) Each fiscal quarter within a fiscal year is an example of what? - ANSWER- Milestone 25 2 6 A mandate from OSHA that requires employers to inform employees when they areorking with hazardous materials and and the nature of each material and is legallybind ng - ANSWER-Hazard communication program Enforces and oversees laws against workplace discrimination - ANSWER-EqualEmployment Opportunity Commission (EEOC) Provides standards on what constitutes discriminatory hiring practices. - ANSWER-Uniform Guidelines on Employee Selection Procedures (UGESP) What rule was created by the Uniform Guidelines Employee Selection Procedures(UGESP)? - ANSWER-four-fifths rule Rule that states that if the selection rate for any race, sex, or ethnic group is less thanfour-fift s of the selection rate of the group with the highest selection rate, the hiringpractice is generally considered discriminatory. - ANSWER-four- fifths rule What generally covers employers with at least $500,000 of business a year. - ANSWER-Fair Labor Standard Act (FLSA) Establishes fair labor rights for US government contracts that exceed $10,000 forgoods. - ANSWER-Walsh-Healy Public Contracts Act of 1936 Prohibits employment discrimination based on physical or mental disabilities -ANSWER-Rehabilitation Act Information collected on the gender and race of all applicants who apply for openpositions within the organization. - ANSWER-Applicant flow data Seeks individuals from outside the organization for employment and usuallyemphasizes the advantages of employment with the organization, advertising benefitssuch as pay, insurance, leave, or employee discounts. - ANSWER-External recruiting Encourages individuals from within the organization to seeks transfers or promotions tofill vacant positions. - ANSWER-Internal recruiting Seeks candidates from internships or temps to perform specific tasks for a limitedperiod of time. - ANSWER-Alternative recrutiing Practice of delegating work responsibilities in a business to a separate third-partindividual or organization not associated with the company - ANSWER- Outsourcing Three types of outsourcing - ANSWER-- Onshore- Nearshor e - Offshore 26 2 7 The vendor is located within the same country as the business - ANSWER- Onshoreoutsourcin g The vendor is in a country adjacent to the business - ANSWER-Nearshore outsourcing The vendor is in a country far from the business - ANSWER-Offshore outsourcing Involves two or more employees performing the tasks of a role normally performed byone person - ANSWER-Job sharing For older employees involves both the cutting back of working hours and the phasing inof retirement benefits. - ANSWER-Phased retirement Technique that involves interviewers asking candidates to use specific examples todescrib how they have handled a problem or preformed a task in a past work situation.- ANSWER-Behavioral interview What is the STAR method - ANSWER--Situation/Task (describe it)-Actions (explain the ones taken)-Results of the actions taken Interviewers asking hypothetical questions regarding events that could take place in thefuture. - ANSWER-Situational interview Interviews conducted by a group of individuals from the organization that may consist ofnager , HR< and other future team members - ANSWER-Panel interviews Always presumed when a written employment agreement does not exisit - ANSWER-Employment-at- will Common-law doctrine that states employers have the right to hire, promote, terminate,o demote whomever they choose, provided there is not a law or contract in place. Thisdoctrine also allows employees to leave employers whenever they choose. - ANSWER-Employment-at- will Two types of employment contracts - ANSWER-- Implied- Express Employment contracts that are inferred from an employer's conduct or actions. -ANSWER-Implied contract Employment contract based on an employers' written or oral words and is a formalagreement that outlines the details of the employment arrangement - ANSWER-Expresscontra ct 27