Organizational Culture and HR Practices, Exams of Business Fundamentals

Download Organizational Culture and HR Practices and more Exams Business Fundamentals in PDF only on Docsity! SPHR-3 Exam 54 Questions with Verified Answers QUESTION 151 Your organization will be using the point factor technique in their evaluations of job performance. You need to communicate what the point factor technique accomplishes as you're the HR Professional for your organization. Which one of the following best describes the point factor technique? A. Specific compensable factors are identified and then performance levels within the factors are weighted on importance to the employee. B. Performance factors are identified by the employee and then performance levels within the factors are weighted based on importance to the organization. C. Specific compensable factors are identified and then performance levels within the factors are documented. The different factors and levels are weighted based on importance to the organization. D. Specific compensable factors are identified and then performance levels within the factors are documented. - CORRECT ANSWER C. Specific compensable factors are identified and then performance levels within the factors are documented. The different factors and levels are weighted based on importance to the organization QUESTION 152 One of the requirements of the Uniformed Services Employment and Reemployment Rights Act of 1994 is that employers must grant a leave of absence for military service. Typically, how long must an employer grant leave to the individual for military service? A. Seven years B. Five years C. One year D. Two weeks - CORRECT ANSWER B. Five years QUESTION 153 Which of the following occurs when the union decides to stop working? A. Boycott B. Lockout C. Strike D. Involuntary exit - CORRECT ANSWER C. Strike QUESTION 154 Human resources is often seen as a three-dimensional component of an organization. Which dimension of human resources focuses on long-term, future- focused approach to the methods to achieve human resource and organizational goals? A. Strategic B. Administrative C. Organizational D. Operational - CORRECT ANSWER A. Strategic QUESTION 155 What term is used to describe the values, worth, work ethics, attitude, and collective sense of an identity in an organization? A. Organizational persona B. Organizational politics C. Organizational branding D. Organizational culture - CORRECT ANSWER D. Organizational culture QUESTION 156 You are the HR Professional for your organization. You have just hired a new employee for your company. What form are you and the newly hired employee required to complete to show the employee's identity and eligibility to work in the United States? A. IRCA-00 B. I-9 C. 1099 D. IRCA-86 - CORRECT ANSWER B. I-9 QUESTION 157 As an SPHR, you are to participate in enterprise risk management. Risk is an uncertain event or condition that may have a positive or negative effect on the enterprise. In HR, what is the first action you must do to participate in enterprise risk management? A. Determine your responsibilities as the risk owner. B. Cost of the loss, including a permanent or temporary substitute C. Degree of probability that the loss will occur D. Availability and cost of insurance to cover the loss - CORRECT ANSWER C. Degree of probability that the loss will occur QUESTION 165 Total quality management focuses all employees on producing products that meet customer needs. This is achieved by doing what? A. Developing a high level of expertise in all employees B. Eliminating processes that waste time and materials C. Balancing the needs of all stakeholders in the organization D. Sharing information with all levels in the organization - CORRECT ANSWER B. Eliminating processes that waste time and materials QUESTION 166 Which of the following is required by the Economic Growth and Tax Relief Reconciliation Act of 2001? A. Requires pension plans to account for employee contributions separately from employer contributions B. Requires employer pension contributions to be funded on a quarterly basis C. Allows employees older than 50 to make catch-up contributions to retirement accounts D. Allows employers to contribute a percentage of company earnings to retirement plans each year - CORRECT ANSWER C. Allows employees older than 50 to make catch-up contributions to retirement accounts QUESTION 167 Robert is the HR Professional for a construction company. He's working with several site managers to communicate the requirements of OSHA reporting. Robert wants to convey the requirements of OSHA's reporting for work-related injuries. Which one of the following is the OSHA definition of a work-related injury? A. Any physical damage to one's body resulting from an event in the work environment. B. Any pain, suffering, or damage to a person as a result of working in an employee position. C. Any wound or damage to the body resulting from an event in the work environment. D. Any loss of life or limb resulting from an event in the work environment. - CORRECT ANSWER C. Any wound or damage to the body resulting from an event in the work environment. QUESTION 168 Frank is an employee at the HBF Corporation, and he has recently been terminated because of poor company income. Frank visits the company's blog and saw a comment from his manager, which says, "We had to let Frank go today because he kept screwing up sales order. He's incompetent!" This is an example of which one of the following? A. Termination evidence B. Freedom of speech C. Libel D. Slander - CORRECT ANSWER C. Libel QUESTION 169 Sexual harassment is a form of sex discrimination and it is illegal in the US based on what law? A. ADA and Rehabilitation Act of 2008 B. Title VII of the Civil Rights Act of 1964 C. Fair Labor Standards Act of 1958 D. ADEA of 1967 - CORRECT ANSWER B. Title VII of the Civil Rights Act of 1964 QUESTION 170 Lee is a worker in a facility that offers a ten percent shift premium. Lee's hourly rate for the day shift is $12, but he's volunteered to work the next month on the swing shift. What will Lee's hourly rate be for the next month? A. $13.20 B. $528 C. $2,112 D. The shift premium is only for the shifts that overlap. - CORRECT ANSWER A. $13.20 QUESTION 171 Data integrity, employment practices liability insurance, OSHA, and workplace violence policies are all examples of which of the following HR functions? A. Workforce planning and employment B. Employee relations C. EEO D. Risk management - CORRECT ANSWER D. Risk management QUESTION 172 You have been asked to complete an HR audit of your organization. Which of the following is NOT a tool or technique that's appropriate for an HR audit? A. Checklists B. Questionnaires of employees and management C. Classroom training D. Surveys - CORRECT ANSWER C. Classroom training QUESTION 173 What term is used to describe the values, worth, work ethics, attitude, and collective sense of an identity in an organization? A. Organizational persona B. Organizational culture C. Organizational branding D. Organizational politics - CORRECT ANSWER B. Organizational culture QUESTION 174 As an HR Professional in your organization, you need to be familiar with designing interview questions that are valid. Which type of validity is demonstrated by the job requirement of the applicant being fluent in Spanish and English? A. Criterion-Related validity B. Construct validity C. Predictive validity D. Content validity - CORRECT ANSWER A. Criterion-Related validity QUESTION 175 Jennifer wants to form a corporation that will develop software. As she studies the pros and cons of a corporation entity, she learns that there are four distinct characteristics of a corporation. Which of the following is NOT a characteristic of a corporation? QUESTION 183 Which of the following are the key components of gainsharing? Each correct answer represents a complete solution. Choose all that apply. A. Employees and management work together for reviewing organizational performance. B. If the goals for improvements are met, employees and managers share the success. C. Managers and employees provide their part of salary for charity. D. The organization and the employees share the financial gains. - CORRECT ANSWER A. Employees and management work together for reviewing organizational performance. B. If the goals for improvements are met, employees and managers share the success. D. The organization and the employees share the financial gains. QUESTION 184 According to the WARN Act, an employer with 200 employees is required to provide 60 days' notice of a mass layoff when which of the following is true? A. A flood requires that one of the plants be shut down for repairs, and 55 employees are laid off. B. The employer lays off 5 employees a week for 3 months. C. A major client unexpectedly selects a new vendor for the company's products, and the company lays off 75 employees. D. The employer is seeking additional funding and will lay off 70 employees if the funding falls through. - CORRECT ANSWER B. The employer lays off 5 employees a week for 3 months. QUESTION 185 Which one of the following statements is true of a hostile work environment? A. Only a supervisor can create a hostile work environment B. A grievance procedure/policy against discrimination protects employers from hostile work environment claims. C. When a single incident of unwanted touching occurs, a hostile work environment has been created. D. A hostile work environment may be created when an individual witnesses the ongoing harassment of a co-worker. - CORRECT ANSWER D. A hostile work environment may be created when an individual witnesses the ongoing harassment of a co-worker. QUESTION 186 Nonexempt employees are not required to be paid to attend training events when four certain conditions are met. Which one of the following is not one of the four conditions to determine if a nonexempt employee should be paid for training? A. The event must be outside normal work hours B. The event's attendance is documented in performance review C. The event may not be job related D. The event must be voluntary - CORRECT ANSWER B. The event's attendance is documented in performance review QUESTION 187 Which of the following focuses on preventive care and controlling health costs? A. Exclusive Provider Organization B. Health Maintenance Organization C. Physician Hospital Organization D. Preferred Provider Organization - CORRECT ANSWER B. Health Maintenance Organization QUESTION 188 Martha is the HR Professional for her organization and she's working with her team to complete non-quantitative job evaluations. Martha wants to stress the available types of non-quantitative job evaluation techniques that are appropriate for her team to be communicated to managers. Which one of the following is not a non-quantitative job evaluation technique that Martha should share? A. Job slotting B. Factor comparison C. Whole job ranking D. Job classification - CORRECT ANSWER B. Factor comparison QUESTION 189 Which of the following alternative staffing methods would be most appropriate for a company with ongoing yet sporadic needs for a specific job to be done? A. Temp worker B. Intern program C. On-call worker D. Seasonal worker - CORRECT ANSWER C. On-call worker QUESTION 190 You are the Senior HR Professional for your organization and you're leading a workshop on HR practices for your department. Your first topic is the Davis Bacon Act. What did the Davis Bacon Act accomplish? A. It established the minimum retirement age of 65. B. It established the minimum working age to be 15. C. It was the first legislation to regulate minimum wages. D. It abolished the requirements for workers to be forced to retire. - CORRECT ANSWER C. It was the first legislation to regulate minimum wages. QUESTION 191 What provides the framework for collecting information about factors that are relevant to the planning process? A. An internal assessment B. A SWOT analysis C. A PEST analysis D. An environmental scan - CORRECT ANSWER D. An environmental scan QUESTION 192 Human resource professionals are likely to use third-party contracts when doing which of the following? A. Conducting a job evaluation B. Hiring a full-time executive C. Writing the employee handbook D. Hiring a temporary employee - CORRECT ANSWER D. Hiring a temporary employee QUESTION 193 Which of the following provides incentives to sales employees by paying them a percentage of the sale price for products and services sold to a customer? A. Geographic pay B. Base pay C. Commissions As an SPHR you know that it's important for the management to show recognition for employees that have gone above and beyond what's expected of them. For rewards and recognition to be useful, the employees must be interested in the recognition. What other factor must be true? A. The recognition must be genuine. B. The recognition must be swift. C. The recognition must be monetary. D. The recognition must be public. - CORRECT ANSWER A. The recognition must be genuine. QUESTION 202 As an HR Professional in your organization, you need to be familiar with designing interview questions that are valid. Which type of validity is demonstrated by the job requirement of the applicant being able to design a web page in a particular software program your company uses? A. Predictive validity B. Construct validity C. Criterion-Related validity D. Content validity - CORRECT ANSWER D. Content validity QUESTION 203 Robert is the HR Professional for his organization and he's preparing for several interviews with candidates for an open position in his company. Several interviewers will participate in the interview process and Robert is meeting with all interviewers to discuss the process. Robert wants to define and document the interview process for all interviewers to abide by the Uniform Guidelines on Employee Selection Procedures. What is the purpose of the meeting and the documentation of the interview process? A. Roberts wants to approve all questions the interviewers may ask the job candidates. B. Robert wants all of the interviewers to ask the same questions. C. Robert wants all of the interviewers to be consistent through the interviews. D. Roberts wants all of the interviewers to grade each candidate. - CORRECT ANSWER C. Robert wants all of the interviewers to be consistent through the interviews. QUESTION 204 A training class is being held on how to install a new light fixture for a project. There are 2,433 light fixtures to install in the project, so all project team members will need to learn how to install the light fixture. The project manager wants to ensure that all fixtures are installed identically. In the training, participants learn how to install the fixture by following a step-by-step direction. All of the participants can now install the light fixture relatively easily and quickly. There's not much more to learn in the installation, so their learning tapers off in regard to the light fixture installation. This is an example of what type of learning curve? A. Positively accelerating learning curve B. Negatively accelerating learning curve C. S-shaped learning curve D. Plateau learning curve - CORRECT ANSWER D. Plateau learning curve