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Peer Certification Test Exam Questions
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What is the most researched form of stress reduction and how is it elicited? - Correct Answer-Relaxation Response:
- Repetition
- Refocus
- Repeat What is the definition of recovery? - Correct Answer-Recovery is a process of gaining control over one's life after a diagnosis and the direction you want your life to go What is the difference between a recovery story and an illness story? - Correct Answer- The illness story is being stuck focusing on the symptoms in a negative perspective. The recovery story is focused on working on those strengths and opportunities to overcome those challenges. What is meant by the term "peer support"? - Correct Answer-Two individuals coming together with similar experiences. 1What is the difference between peer support and peer support services? - Correct Answer-Peer Support can happen anywhere, however, peer support services occur within an agency/organization that are billable services provided by a certified peer support specialist. Resources, support groups and recovery support are a part of these services. How does the role of a peer support specialist differ from that of a clinician? - Correct Answer-The peer support specialist utilizes their lived experiences for recovery whereas clinicians use their education experience to diagnose symptoms. The purpose of the Code of Ethics is to prevent us from abusing peer relationships for....................? - Correct Answer-To prevent us from abusing relationships for personal gain. What kinds of "intimate" relationships would violate the Code of Ethics? - Correct Answer-Sexual, Physical Touch, Fiduciary Services, Social Networking, Forming a Personal Bond Why is the absence of negative messages more important than the presence of positive messages? - Correct Answer-Eliminating negatives messages allow individuals to focus on positive messages.
What are negative messages? What are some of the subtle ways that negative messages are sent in mental health programs? - Correct Answer-Something that someone says or something that they believe about themselves. No recognition for achievement, "cookie-cutter" goals At a mental health program what things would you see that would tell you if the program was promoting recovery or not? What is a Recovery Enhancing Environment? - Correct Answer-Positive recognition for recovery progress. Seeing that they have set up a program that promotes an ongoing goal support group. Not promoting would be using a cookie cutter program. Recovery program Environments are those in which the people involved, make a constant & consistent effort to eliminate negative messages about a person's ability and potential for growth. At a mental health program what things would you see that would tell you if the program was promoting recovery or not? What is a Recovery Enhancing Environment? - Correct Answer-Positive recognition for recovery progress. Seeing that they have set up a program that promotes an ongoing goal support group. Not promoting would be using a cookie cutter program. Recovery program Environments are those in which the people involved, make a constant & consistent effort to eliminate negative messages about a person's ability and potential for growth. What are 3 ways a diagnosis of mental illness has the power to disable a person? What are 2 ways you can help a person face and move through their fears? - Correct Answer-1. Society/Stigma
- Self-Image
- Symptoms Review the cost and benefits of recovery. Share your recovery story. Why is it true that symptoms may bring people in for services but the focus needs to quickly shift to wellness? - Correct Answer-What you focus on, you give power too. If we focus on strengths, we focus on what we can do, not what we cannot do. Eliminate negative messages they are receiving and expose to possibilities. What are the 5 foundational beliefs of Peer Support Specialist Training and what do they represent? - Correct Answer-1. Everyone has the ability to learn and grow.
- People's beliefs determine their behavior.
- People think their way through life.
- Whatever people focus on, they give power to.
- Life's experiences are the best teacher. What are areas of Whole Health and Wellness? - Correct Answer-1. Physical
- Spiritual
- Social
- Intellectual
- Emotional/Mental
- Occupational
- Environmental
- Financial How can you tell if a Plan of Service was done in an old traditional way versus completed through a person-centered process? - Correct Answer-The old way was focused on stabilization and maintenance and the new way is focused on recovery and resilience. What is person-centered planning and how does it help facilitate the journey of recovery? - Correct Answer-Person-centered planning is a process for planning & supporting the individual receiving services that build upon the individual's capacity to engage in activities that promote community life and that honors the individual's preferences, choices, and abilities. The person-centered planning process involves family, friends, and professionals as the individual desires or requires. What are some examples of questions that help a person get in touch with their own inner wisdom? - Correct Answer-1. Honest, open questions
- Questions that come from deep attentiveness, and
- Questions that have no other purpose than helping the speaker listen more deeply to his or her inner truth What are some of the things you have found helpful in building a supportive, trust based relationship with someone? - Correct Answer-Sharing and relating with clearly established boundaries. Using recovery story to instill hope. Being honest and following- up. If listening is so important, why is it so hard to do? - Correct Answer-Our pre-conceived notions make us want to fix the problem List 3 of the 5 areas to explore with a person to ignite the spark of hope. - Correct Answer-1. Interest
- Cost/benefits
- Able to do
- Need help with
- Supports If systems are not changed by changing programs, how are systems changed? - Correct Answer-We need to be able to change the beliefs of individuals served. What is the process of effective communication in situations with potential conflict? - Correct Answer-- observe & affirm the other's position, values, and concerns
- Relate to the other's potion, values, and concerns to your experiences a consumer
- Offer a "we" statement that acknowledges the common ground and promotes partnership in creating another way of doing things Give examples of how a person might say something they want (goal) and the beliefs that are working against them (barriers). When a person has identified an area in their life where they are dissatisfied, what are the five areas you should help them think through to set a goal in that area? - Correct Answer-Interest Cost/Benefits Able to do Need help with Supports What is the link between fears and comfort zones? - Correct Answer-Both fear and our comfort zones can limit our growth What unique tool does a Peer Support Specialist bring to the system? - Correct Answer- Lived Experience, sharing recovery story. You are able to build trust faster What are guiding principles of trauma-informed care? - Correct Answer-1. Choice
- Safety
- Trust
- Empowerment
- Collaboration How do you work with someone without re-traumatizing yourself? - Correct Answer-1. Be caring and respectful while staying honest and open about your needs
- Make sure you and those you support understand the difference between peer support and clinical support. Clinical support tends to be based on what one person in the relationship needs - usually the "client"
- Keep the focus on what your relationship needs in order for the two of you to stay connected rather than on what one of you in the relationship needs (Peer support is a two-way relationship in which both people's needs, wants, and perspective matter)
- Identify staff persons in your agency, other peer supporters, and/or resources in your community that can support survivor's in their journey - especially if you feel overwhelmed.
- Finally, self-care is important to overall health and well-being. Explain how "catching, checking and changing", is used to address negative self-talk? - Correct Answer-It is any inner dialogue you have with yourself that may be limiting your ability in believing in yourself and your own abilities, and to reach your potential. List and give examples of how you can use the 5 steps to problem solving with individuals. - Correct Answer-Problem - clearly identify and state the problem Impact - Identify how you are impacting the problem
Cost/Benefit - Explore the pros and cons of solving the problem Brainstorm - Come up with 3-5 ways to address the problem Action - Pick 1-2 ways to begin to address the problem and create an action plan What is the role of a facilitator? - Correct Answer-They plan, guide, and manages a group event to ensure that the group's objectives are met effectively, with clear thinking and good participation. What are the 3 categories of Medical Necessity that Peer Specialists address in the plan of services? - Correct Answer-1. Community Inclusion and Participation
- Independence
- Productivity What are three things a peer specialist can do to reduce a person's dependency on the system and support them to be a part of the community? - Correct Answer-Help them find a job Help them secure transportation Help them find a home And help them integrate into their community What are the five stages of recovery? - Correct Answer-1. Impact of Illness
- Life is Limited
- Change is Possible
- Commitment to Change
- Actions for Change What is going on for the individual in each stage of change? - Correct Answer-1. Overwhelmed by disabling power of illness 2.Given into the disabling power of illness
- Questioning the disabling power of illness
- Challenging the disabling power of illness
- Moving beyond the disabling power of illness What are the dangers associated with each stage of recovery? - Correct Answer-1. The danger redefining their identity in mental illness terminology that will automatically limit their future
- The danger is they do not see any possibility due to identifying strongly with the negative stigmatisms of illness
- The danger is they will be afraid to take necessary risks
- The danger is they will not get the tools (supports, skills, resources) they need to change and will become frustrated and give up
- The danger is they will begin to doubt their ability to function on their own What are the possible interventions at each stage of recovery? - Correct Answer-1. Reducing Symptoms and sharing recovery story
- Instill hope, sense of possibility, re-build self-image by helping the person review their options
- Help person see they are not limited by their illness. Be open about possible risk and clarify what is involved
- Help person take initial steps by helping them identify strengths and needs
- Equip with necessary skills, resources and supports so that they can trust in their decision-making ability