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Key concepts and processes in project management, including project initiation, planning, execution, monitoring and control, and closure. It discusses topics such as project charters, scope management, budgeting, risk assessment, stakeholder management, and project documentation. Insights into the roles and responsibilities of project managers, the organizational structures that support project management, and the tools and techniques used to effectively manage projects. By studying this document, readers can gain a comprehensive understanding of the essential elements of successful project management and how to apply them in real-world scenarios.
Typology: Exams
1 / 16
Ana is a project manager for her organization. She has been
presenteddocuments a that set ofspecifies the reasons for the project, justification for the
projectit fits in and with how the company
objectives.
What has she received? - correct answer
business case
Which of the following comes under the economic
model?Choose all that
apply.
Constrained
optimizationNPV
Discounted cash flow - correct answer IRR(internal rate
ofNPV(net return) present
value)Discounted cash
flow
Which of the following will you include in a business case of
your project?
Project
milestoneJustification for the
project Cost-benefit
analysisEstimated budget - correct answer Justification for the
projectCost-benefit
analysis
Who is responsible
for...
tasks-Cost estimates for deliverables or other project work purchased from
outsideorganizatio an
n-Status updates on the progress of the
tasks-Dependencies related to the tasks - correct answer
project team
A project sponsor has signed a document for authorizing an upcoming
project.the following Which will of be included in the
document?
members-High-level details regarding estimated budgets and
timelines-Justification for the
project-Quantitative analysis for all major project risks - correct answer High-
levelregarding details estimated budgets and
timelines
Justification for the
project
You, as a project manager, report to the director of project management, and
your team
members report to their areas of responsibility (accounting, human
resources,You have complete and IT). control of the project team's assignments once the
projectunderway. is
What organizational structure(s) does this describe? - correct answer
Projectized Project-based
What are the characteristics of a matrix organization? - correct answer
project manager
authority-mix of full time and part time project
resources-better inter-departmental
communication
What features these ten
areas?
Scop
e
Cost-
Quality- Human
Resources-
Communication
s
Risk-
Integration- Stakeholder - correct answer PMBOK Guide
Who is responsible for communicating or marketing the benefits of the
product? - correct answer Project sponsor
In what organizational structure does the sales manager handle project
management? - correct answer Functional
Who
provides...?
processes-Tools, templates, and artifacts to help manage projects
consistently-Setting
deliverables-Governance process for managing projects and setting
priorities-Key performance indicators and
metrics-Standards of performance including consequences of non-
performance
ManagementOffice)
What is the least precise cash-flow technique? - correct answer
payback period estimate
Who has these
responsibilities?
charter.-Define the business case and justification for the
project.-Serve as final decision maker for all project
issues.
milestones.-Run interference and remove
roadblocks.-Approve the project
baseline.-Communicate or market the benefits of the project. - correct answer
project sponsor
What are required to validate a business case? - correct answer Project
justification Strategic plan alignment
What is the most valuable skill in order to build a diverse project team
that works together efficiently and effectively? - correct answer
communication
In what project phase is the first budget approved for the project? -
correct answer Planning
What project phase has the following
activities?
schedule.
structure(WBS)-Determine
resources.-Identify and plan for detailed
risks.
requirements.-Write a communication
plan.-Develop a procurement plan if utilizing resources outside the
organization.-Develop a change management
plan.-Define the project budget. - correct answer Planning
As a project manager, your project has failed to meet the stakeholder's
needs and expectations. What is the most likely cause? - correct answer
lack of planning
What three types of project selection methods are considered economic
model
methods? - correct answer IRR(internal rate of
return)NPV(net present
value)Discounted cash
flow
What project phase has the following
activities?
charter
justification-Defining a high-level scope
definition-Identifying high-level risks - correct answer
Initiating
Which of the following project management documents are produced in
the Planning process group?
charter-Issues
log-Organizational chart - correct answer Project
scheduleOrganizational
chart
A stakeholder was not able to attend the meeting of the project due to
someWhat toolsreason. can catch him up to speed? - correct answer Meeting
minutesStatus
report
While creating a new project, what document contains the final project
acceptance criteria? - correct answer Project scope statement
Who writes the project charter and makes certain it is
distributed to all key stakeholders? - correct answer project
manager
You've developed a project plan and a scope document. The project plan
hasapproved, been and you're moving forward with project implementation. What
processyou begun? have - correct answer
Executing
What project phase documents formal acceptance of project work and
hands over the completed product to the organization for ongoing maintenance and
support?answer - correct
Closing
You are developing a scope document and project plan for a new
project. Which process group are you in? - correct answer Planning
Stella, a project manager, is starting a new project with a budget of $1.
million.on past Basedexperience, she has determined that she will not require additional
hardwarethe for
project.
This is an example of what? - correct answer
assumption
What document
includes...?
purpose-
milestone
s
assumption
s
charter
What document authorizes a project to begin? - correct answer
Project charter
What is affected when the scope of a project is increased? - correct
answer Time
Budge
tQualit
y
What refers to the triple constraint in project management? - correct
answer time, scope, and
costs
What item has the following key
elements?
objectives-Project
description-Problem
statement-Key project
deliverables-High-level
milestones -High-level cost
estimates-Stakeholder
identification-High-level
assumptions-High-level
constraints-High-level
risks-General project
approach-Name of the project manager and their
authority-Name of levelthe
sponsor-Other contents - correct answer project
charter
During the initiating phase, a project charter authorizes a project to begin.
Which of the following elements are included in a project
charter?
A-Stakeholder
identificationB-Risk
assessmentC-Project
objectivesD-Problem statement - correct answer Stakeholder
identificationProduct
objectives
Problem
statement
After completing a project charter and obtaining sign-off, what will be your
next step? - correct answer hold a kickoff
meeting
During the planning process, a project scope document provides a
descriptionwork necessary of the to complete a project. Which of the following
componentsincluded in the would project be scope
document?
A-Project
constraintsB-Detailed project
objectivesC-Key performance indicators
(KPIs)D-Gantt charts - correct answer Project
constraints Detailed project
objectivesKPIs(key performance
indicators)
Which element is not a function of a scope
management plan?
A-Describing procedures for preparing a scope
statement B-Describing procedures for preparing a
WBSC-Describing deliverables' acceptance
criteriaD-Describing how scope changes will be handled - correct answer
describingdeliverables' acceptance
criteria
(is actually in the project scope
document)
What does the scope baseline consist of? - correct answer • Scope
statement
Dictionary
Which document describes the procedures for preparing a WBS (work
breakdownstructure), how changes to scope will be addressed, how deliverables will
beand verified, other elements? - correct answer scope
management plan
What document includes the
following?
objectives-a project
description-acceptance
criteria
deliverables
criteria-exclusions from
scope-time and cost
estimates-project
assumptions
statement
In what phases/process groups is the dashboard information document
produced?correct answer -
ExecutingMonitoring and
Controlling
Joseph is starting a new project and wants to document the business
requirementsthe project. What of diagram will help him? - correct answer Process
diagram
Stella, a project manager, finds that the time required to complete
the smaller components of a project were underestimated. What should be used to
avoidcorrect this? answer - Work breakdown
structure
You have been assigned as a project manager for your company. You need to
creatework breakdown a structure for your project. What will you use to accomplish
the task? - correct answer Outline
formTree structure
diagram
What document includes business need for the project, project objectives,
and project deliverables? - correct answer Requirements document
Which of the following is not a guideline for developing
a WBS?
A-Make sure that each item in a lower level is a component of the
level above.
B-Sequence the work
packages.C-Involve project team members in the
process.D-Define the highest level of deliverables before you move to lower
levels.answer - Sequencecorrect the work
packages
What has the following
elements?
identifier
component-Organization responsible for completing the
component-
Resources-Cost
estimates-Criteria for acceptance - correct answer WBS dictionary
What dependency is defined by the type of work being performed, and
one activity is dependent on another activity? - correct answer Mandatory
dependency
You want to show the project sequence activities to your team members.
For this, you're
using boxes to represent the project activities and arrows to connect the
boxesshow theand
dependencies.
What is this? - correct answer PDM (precedence diagramming
method)
How is a three-point estimate calculated? - correct
answer [(most likely)+(optimistic)+(pessimistic)]/
What uses weighted average to determine the project duration and forecast
the project schedule with a high degree of reliability? - correct answer PERT (program
evaluationreview
technique)
What are these steps necessary
for?
tasks2. Sequence
tasks3. Allocate
resources4. Determine task durations including start and
end5. Determine dates
milestones6. Construct schedule
path
approval9. Set quality
gates10. Establish governance process - correct answer Constructing a project
schedule
You're entering all the activities of the project with their durations to
depict when the project is scheduled to end.
What are you building? - correct answer
Gantt chart
What calculates the longest path and controls the finish date of the
project? - correct answer CPM (critical path method)
What allows you to
denote...?
team
each- Project tasks for which they'll be needed - correct answer RAM
(ResponsibilityAssignment Matrix)
What is the best conflict resolution technique for when a team member is
performing well and his behavior isn't affecting the project overall? -
correct answer smoothing
In your organization, you find that some of your project team members
areconflict having with a each other. What will you do? - correct answer
encourage the team members to resolve the
conflict
What is a type of hierarchical chart that breaks down the work of the
projectto the types according of resources needed? - correct answer RBS (resource
breakdownstructur
e)
What conflict resolution techniques should a project manager employ
whenminor there'sconflict a between several project team members that doesn't impact
theircorrect project? answer -
Avoidance
As a project manager, you have asked two employees to work together
onHowever, a project. you have found that on past projects it was very difficult for the
managers to handle both the employees together and they are often at odds with
one another.
What conflict resolution technique do you use? - correct answer
confronting
Mark is a project manager in his organization. He finds that two of his
team members are in conflict, and important principles are at stake.
What type of conflict resolution method should Mark use in this
instance? - correct answer force
What activity features the
following?
members-Communicate project
goals/objectives
expectations-Review roles and responsibilities of team
members-Project overview - correct answer kickoff
meeting
In what phases is the cost baseline used? - correct answer -
Executing-Monitoring and
Controlling
You're asked to prepare an estimate for a project business case to install
aservers group atof a new satellite office. There is very little detail available about
this project.
What will you use to compute your estimate? - correct answer the
actualsimilar cost of a
project
What variable is defined as the cost of work that has been authorized and
budgeteda specific schedulefor activity or WBS component during a given time period
orcorrect phase? answer - PV (Planned
Value)
What measures the progress, to date, against the progress that was
planned?answer SPI - correct(schedule performance
index)
What plan includes the chart of account? - correct answer Cost
management plan
What lists the account number and description for each category of
expenseuse on the you budget? - will correct answer chart of
account
The CPI and SPI of your project are less than 1. What does this mean? -
correctThe project answer is behind schedule and over
budget
How do you calculate CV (cost variance)? - correct answer EV(earned
value)AC(actual -
cost)
What is a measure of project cost efficiency? - correct answer CPI (cost
performanceindex
How do you calculate ETC (estimated time to completion)? -
correct answer EAC(estimate at complete) - AC(actual
costs)
How do you calculate EAC(estimate at complete)? - correct answer
BAC(budgetcompletion) /at CPI(cost performance
index)
How do you calculate CPI(cost performance index)? - correct answer
EV(earned/ AC(actual value)
costs)
What formula is used to calculate SV(schedule variance)? - correct answer
EV(earned value) - PV(planned value)
What technique is used for monitoring and controlling project costs,
comparesreceived or what produced was to what was spent? - correct answer
EVM(earnedmeasureme value
nt)
Sally, a project manager, finds that some of the uncertain events are
impactingproject, as her they were not tracked and planned. What could have been
usedthis? - to correct avoid answer risk
register
What represents the value of the work completed to date as compared to
the budget? - correct answer EV(earned value)
A project manager has identified some of the risks that are negatively
impactingproject. What her action will she take? - correct answer Add risks to the
riskdocumen register
t.
A project manager, Gary, is working with project stakeholders on its
requirements and
examining how risks might affect their project. One of the stakeholders
isabout confused what constitutes project risk. Which of the following is the most
accurateof project definition risk?
A-It's an uncertain event that can affect
project costs.
B-It's an uncertain event that can affect at least one project
objective.C-It's an unknown event that can affect the
projectD-It's an scope. uncertain event or condition within the project execution. - correct
answeran uncertain It's event that can affect at least one project objective.
You've identified a new risk in your project that will likely cause serious
delays to your
project completion date. What should you first do with the newly identified
risk?answer - correct Add the risk event to the project's risk register, along with any
additionalinformation you've discovered about the risk.
Jane is manager of the GBB project for her company. A vendor has
offered her a
product with 10 percent discount if a company will order 100 units for the
product.possible thatIt's the GBB project may need them, but their cost may be an
issue.documents Jane the offer and tells the vendor she'll keep the offer in mind and
continue with the project as planned. What risk response has been given in this
project?answer acceptance - correct
A project manager wants to review a document to know when and how
the project information will be delivered to the stakeholders.
What will he use? - correct answer
communication plan
A key stakeholder has requested a project manager to provide all
project status information through email only.
What documents this information? - correct answer
communication plan
What document
includes...?
frequenc
y
forma
t
method-stakeholder
name-communication
type
communication plan
During the midway of the project, you have been requested by the client to
completeproject a weekthe earlier than expected. What will be your next step? -
correct answer Obtain an approved change control document before changing the project
schedule.
When do you perform the steps
below?
request.2. [Track] requests in the change
request3. [Evaluate] log. the impact and justification of the
change.
approve5. [Implement] or deny. the
change.6. [Validate] the change and perform a quality
check.7. [Update] the project management plan, update the appropriate project
documents,and apply version
control.
correctWhenever answer a change is requested by a key stakeholder
Robert is business analyst for his organization, and he has gathered and
documentedrequirements for a new project solution. The stakeholders have agreed
through informal communication that Robert has successfully captured the
necessaryrequirements solution and have signed off on them.
What does their sign-off represent to Robert? - correct answer That the
stakeholders agree the requirements are accurate and complete.
This process defines what people or groups need project information, when
and how often it should be distributed, and its format. - correct answer
communications planning
A key stakeholder notifies a project manager about his dissatisfaction
regarding the progress of the project through email. What is the best
method for the project manager
to address the stakeholder's dissatisfaction? - correct answer Conduct a
face-to-face meeting with the stakeholder.
You find that the project management plan has been heavily updated by
the project stakeholder.
What will you implement to make it easier to determine how many times
the project management plan has been updated? - correct answer
version control
What will happen when a change control board approves a change request
thatdecrease would a project's schedule by 30 days without altering its scope? -
correctProject costanswer will
increase
Kelvin, a project manager, is working with a vendor who is not providing
good quality
products. However, the vendor states that he's meeting the quality
standardsthe current given contract. in Which of the following documents is he talking
about?answer - SOW(statement correct of
work)
Lynda is working with vendors to perform some work of the project. What
documentshe provide will to the vendors to make them know exactly what Lynda is
askingcorrect toanswer do? - SOW(statement of
work)
What is used by vendors to determine whether they are capable of
producingdeliverables the and to determine their interest in bidding on the project
work? - correct answer SOW(statement of
work)
You are a project manager of your organization. You're deciding whether
tobuy make the goodsor needed for the project. As part of the decision-making
process,decided toyou request a goods update from key product
suppliers.
What will you use to accomplish the task? - correct answer RFI(request for
information)
What do the following have in
common?
desist- letter of
intent- SOW
A project manager, Harry, wants to obtain responses from vendors to
complete the project work as documented in the statement of work.
What documents will he use? - correct answer - RFP(request for
proposal)-RFI(request for
information)-RFQ(request for
quotation)
A project manager wants to invite suppliers into a bidding process to bid
on specific
products. What will he use to accomplish the task? - correct answer
RFQ(requestquotatio for
n)
What's the purpose of a project manager issuing an RFP? - correct answer
To request proposals from prospective sellers of products or services
Which of the following are the ways of preparing solicitation notice to notify
prospective sellers of their upcoming work? (multiple answer)
D - IFB - correct answer RFQ(request for
quotation)RFP(request for
proposal)IFB(invitation for bid)
What is an agreement that outlines specific performance criteria or other
actions between two or more parties? - correct answer MOU(memorandum
of understanding)
What are the primary roles of Agile project management? - correct answer
owne
r- Scrum
master- Project team
What tool depicts every potential cause of a problem and the effect that
each proposed solution will have on the problem? - correct answer Ishikawa
diagram
What tool displays data observed or collected over time as plots on a
line? - correct answer Run chart
What tool plots two numerical variables on a chart to determine
whether there is a correlation between them? - correct answer Scatter
diagram
What tool shows milestones, deliverables, and all activities of the
project including durations, start/end dates, and resources assigned? -
correct answer Gantt chart
Which of the following meetings are involved in Agile methodology?
(multiple answer)
Impromptu B -
ScrumC -
Retrospective
D - Kickoff - correct answer Scrum(daily
standups) Retrospective
What chart allows to identify the top portion of causes that need to be
addressed to resolve the number of defects in a project? - correct
answer Pareto chart
You have created a graphical chart displaying the frequency distribution of
each data in a project.
This is an example of what project management tool? - correct answer
Histogram
What process involves obtaining responses from vendors to complete
project work, as documented in the SOW? - correct answer solicitation
A project manager has identified uncertain events during the executing
phase. Where should this be reported? - correct answer Issue log
What chart is based on the 80/20 rule? - correct answer
Pareto chart
Kattie, a project manager, has to communicate the causes of risk
events to stakeholders.
What diagramming technique will she use? - correct answer
Ishikawaaka cause-and- diagrameffect
chart aka Fishbone
diagram
What components are part of an issue log? - correct answer -
description- date and time of issue
submitted- name of person who raised the
issue
issue
All of the following are true regarding dashboards except for
which one?
A - They document work expected to be completed during the next
reportingB - They are period. a type of status
report.C - They are a type of performance
report.D - They usually have indicators such as red-yellow-green for a quick,
at-a-glancestatus check. - correct answer They document work expected to be
completedthe next reporting during
period.
What project ending type occurs when the resources of the project are
distributedother areas to in an organization or are assigned to other projects? -
correctIntegratio answer
n
What provides check-in and check-out processes so that team members
arereviewing always and updating the latest version of the document? -
correctcollaboration answer
tool
What tools can determine whether organizational goals are being
achieved? - correct
answer - KPI(key performance
indicator)- KPP(key performance
parameter)- Balanced score card
What chart shows the remaining work effort for the sprint? - correct answer
Burn-down chart
Your project seems to have "faded away" over time and become a full-
fledged ongoing operation. What type of project ending does this describe?
Your sponsor's lost interest in your current project and has focused all
attentionnew one. onThe a resources originally intended for your project are no longer
provided to the project. What type of project ending does this describe? - correct answer
Starvation
What document is produced at the end of a project and reports final project
outcomes? - correct answer Project close report
What depicts every potential cause of a problem and the effect that
each proposed solution will have on the problem? - correct answer
Ishikawa diagram
What are these steps
for?
sign-2. Transferoff results to ops and
mx
resources4. Close out
contracts5. Perform administrative
closure6. Document historical information for future
projects7. Conduct lessons
learned
Midway through a project's execution, a sponsor tells the project manager to
cancel the project.
What should the project manager do? - correct answer Begin an
administrativeproces closure
s
For which projects is "close procurements" performed? - correct answer for
contractualproject
s
What document contains the
following?
goals- Statement of project acceptance or rejection, and the
reason- Summary why of project
costs
schedule- Lessons learned and historical data - correct answer project
closure report
Centralizing documents, archiving project documents, performing post-
projectwriting reviews,a final closeout report, and distributing a notice of project
acceptanceduring which occur process? - correct answer Administrative
closure
What does a Pareto chart look like? - correct
answer
What does a Ishikawa/Fishbone chart look like? - correct
answer
What does a Gantt chart look like? - correct
answer
What does a Run chart look like? - correct
answer
What does a Scatter diagram look like? - correct
answer
What does a histogram look like? - correct
answer