Promoting Cultural Competency in Healthcare: Strategies and Best Practices, Exams of Nursing

Download Promoting Cultural Competency in Healthcare: Strategies and Best Practices and more Exams Nursing in PDF only on Docsity! CCHP FINAL EXAM 2024/2025 WITH 100% ACCURATE SOLUTIONS key words in the definition of culture - Precise Answer ✔✔accepted or familiar stages of health communication model - Precise Answer ✔✔1. planning and strategy development 2. developing & pretesting concepts, messages, & materials 3. implementing the program 4. assessing effectiveness & making refinements paralanguage - Precise Answer ✔✔language without the words proxemics - Precise Answer ✔✔perception and use of interpersonal and personal space nonverbal communication - Precise Answer ✔✔communication using body movements, gestures, and facial expressions rather than speech concepts representative of all cultures - Precise Answer ✔✔- paralanguage - proxemics - nonverbal communication - cultural knowledge comes from dialogue CLAS standards (definition) - Precise Answer ✔✔national standards for providing culturally & linguistically appropriate services in health care what are the CLAS standards - Precise Answer ✔✔- provide language assistance services - individual must be made aware that services are available - competent providing language assistance - health related material in patient's preferred language historical perspectives - Precise Answer ✔✔- misunderstanding & mistrust lead to conflict - people label those of another nation as one thing - individuals within cultures need to be viewed as wholes and made of their own diverse parts below basic health literacy - Precise Answer ✔✔indicates no more than the most simple & concrete literacy skills (~14%) basic health literacy - Precise Answer ✔✔indicates skills necessary to perform simple & everyday literacy activities (~22%) intermediate health literacy - Precise Answer ✔✔indicates skills necessary to perform moderately challenging literacy activities (~53%) racially & ethnically diverse communities health issues - Precise Answer ✔✔subjected to racism & stigma, limited access to healthcare, low SES, cultural factors, legislation LGBT survey (Massachusetts) results - Precise Answer ✔✔- LGBT health less than heterosexuals - worse outcomes for trans - lesbians less likely to have routine pap - legally married same sex couples were more likely to obtain health insurance through their spouse's employer than non-legally same sex couples laws on public health problems - Precise Answer ✔✔- school entry vaccination laws - smoking bands or restrictions - child safety belt laws - fluoridation of community water supplies legislative branch - Precise Answer ✔✔enacts laws - congress executive - Precise Answer ✔✔enforces laws - president, agencies judicial - Precise Answer ✔✔interprets laws in resolving disputes - court system utilitarianism - Precise Answer ✔✔to act as to produce the best for the largest number of people reasons why policies & practices may further disadvantage marginalized populations - Precise Answer ✔✔the persons charged with creating the policy and executing practice may not necessarily understand the experiences & beliefs of marginalized populations "why more hospitals should prioritize cultural competency" article - Precise Answer ✔✔practice 1 - be creative about addressing language barriers practice 2 - be responsive to mental health challenges practice 3 - be more mindful of stereotypes ways to acquire linguistic competence - Precise Answer ✔✔- bilingual staff - cross cultural communication approaches - foreign language interpretation services - sign language interpretation services - easy to read print materials - materials in alternate formats - ethnic media in languages other than english "the Hearthstone" strategies for different cultures - Precise Answer ✔✔- staff shared about cultures once a month to residents (cultural food, customs, dress, & life) - celebrate holidays of different cultures ways "Thrive" serves seniors and their communities - Precise Answer ✔✔provides critical thinking questions to address and see where your institution is lacking and then they provide tools to address and improve those areas you are lacking in cultural competency wise ways "SAGEcare" provided education on LGBT aging seniors - Precise Answer ✔✔provides cultural competency training specifically geared towards training on how to interact with the LGBT seniors (how to politely ask more questions to get the full answer without offending the patient)