Public Speaking UNIT 1 MILESTONE 1.., Exams of Communication

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John is taking an accounting class at the community college. The course targets small-business owners and offers students the option to watch prerecorded videos of the instructor delivering a lecture on their own time.

The lectures represent an example of (A) Asynchronous Communication.

Move the terms into the correct blanks A Synchronous Communication Face to Face Communication Co-Located Audience CommunicationAsynchronous Communication

CONCEPT

Channel 2

Jennifer was on a mission. She was passionate about the message she planned to deliver when she made her graduation speech. However, she didn't know that her speech would be live-streamed on social media.

Later that evening, after delivering her speech, Jennifer logged on to her social media account. She saw that her speech had been shared and viewed by over 3,000 people. Reading the encouraging comments that had been posted, and realizing how many people — people she didn’t know — had acknowledged her call to action, made her feel great.

This experience shows how Jennifer benefited from (A) Networking through public speaking.

Move the terms into the correct blanks A Critical Thinking External Influence Networking Professional Advancement

CONCEPT

Elaine's boss asks her to take notes on Mark’s client presentation and then discuss it with him. Elaine supervises Mark and has already noted that he struggles with his tone when speaking publicly, which is hindering his ability to pitch advertising campaigns. Mark is presenting to a prospective new client who is looking for a company to market their clothing line. The company recently expanded their line to include new children’s items. Mark missed last week’s briefing on the client and prepared a pitch based on adult clothes.

Mark failed to consider which public speaking best practice?

Paying attention to feedback

Considering his audience's interests

Maintaining eye contact

Rehearsing his presentation beforehand

CONCEPT

Raul is a sales representative working for a software company. While he gives a presentation at a consumer electronics show, his coworker Morgan watches him and takes notes. Morgan's job is to judge Raul's presentation and give him feedback. After Raul finishes, Morgan informs him that while his speech had its strong points, the audience was bored at times. In order to fix this, Morgan advises Raul to find "a deeper level of focus."

Morgan's feedback on Raul's speech was not an example of effective criticism because it was not (A)specific.

Move the terms into the correct blanks A constructive positive specific objective

CONCEPT

Giving Effective Criticism 5

Janet was unhappy about how her presentation to the 8th graders of Jefferson Junior High had gone. She knew beforehand that it would be uncomfortable for her to talk about sex education, but she didn’t expect half of the boys in the audience to giggle continuously while she showed slides on the female reproductive system. She decided to make some adjustments to her presentation before speaking at St. Xavier next week.

In this example Janet failed to account for (A) Age when considering her audience.

Move the terms into the correct blanks A Age Religion Culture Race

CONCEPT

Sandy had to give a toast at a party for her parents’ 50th wedding anniversary. Sandy and her siblings organized the party as a surprise for her parents. Sandy’s mother-in-law was at the party, and her husband had just passed away the previous month. They were married 45 years, and he died suddenly of a heart attack.

Determine which of the following circumstances describes an environmental context that will affect Sandy's speech.

Sandy chose to wear an elegant green dress to the party, and she realized several other women were wearing something similar.

Sandy’s mother-in-law was grieving her husband’s death and could not stay interested.

Sandy’s sister-in-law put together a slide show to go with the toast, and it was difficult to see with the lights on.

Sandy noticed that most of the party attendees were older than 50 and would not share her taste in music.

CONCEPT

Situational and Environmental Context 7

Nate resented the pro-free-trade stance of the assembly speaker, and tuned out much of the main argument of her speech.

This situation is an example of (A) focusing on style, not substance leading to poor listening.

Move the terms into the correct blanks A low concentration lack of prioritization focusing on style, not substance confirmation bias

CONCEPT

Shane attends a lecture and discussion at his son’s school entitled, “Learning and Technology in Schools.” The presenter is an elementary-education professor. She explains to Shane how to prevent his son from spending too much time interacting with online entertainment and social networks. A few days later, Shane refuses to buy his son a new cell phone, explaining his decision by using words and phrases similar to the ones spoken by the professor.

Shane engaged in the act of (A) paraphrasing when he explained to his son why he could not get a new cell phone.

Move the terms into the correct blanks A paraphrasing repeating reflecting remembering

CONCEPT

Lillian was working when Mike entered her office in tears. He told her about the death of his dog, and how devastated his whole family is.

Which situation best fits the responding stage of the listening process?

Lillian listens as Mike describes how the dog was run over by a car.

Lillian shows Mike some of her favorite pictures of her dog.

Lillian tells Mike how sorry she is to hear about his family’s loss.

Lillian remembers that Mike's family got the dog on the day his first daughter was born, which made the pet a special member of his family.

CONCEPT

Which scenario is the best example of culture getting in the way of effective listening?

Jennifer was confused by the math the speaker used to interpret the data.

Jennifer thought that the speaker's PowerPoint presentation was boring.

Jennifer can’t stop staring at the tattoos on the speaker’s arms and legs.

Jennifer thought that the speaker's opening joke was not funny.

CONCEPT

Which of the following actions best fits the remembering stage of the listening process?

A daughter tells her mother that this birthday dinner made her feel as excited as she did when she was a child.

A daughter tells her mother that she is frustrated because the restaurant is out of chocolate cake.

A daughter cannot understand why her mother was overcome by emotion when giving a birthday toast.

A daughter hugs her mother to show her gratitude for a birthday gift.

CONCEPT

The Remembering Stage 12

Regina was asked by her alma matter to deliver a speech on the benefits of healthy eating for college students. She wants her audience to connect with her message, so she wears her 1987 women’s swimming national championship shirt, and ends her speech by asking everyone to rise and sing the school fight song.

In the situation above, Regina attempts to account for (A) group membership while delivering her speech.

Move the terms into the correct blanks A ethnicity gender age group membership

CONCEPT

Which of the following statements represents the thesis of a speech?

Local bankers spend five hours a week meeting with college students.

College students' banking habits

Local banks should use social media to connect with the college community.

15% of college students have a savings account.

CONCEPT

A speaker shortens the introductory section of her medical research paper before giving a speech in front of an audience of doctors.

This is an example of the speaker taking (A) audience knowledge into account.

Move the terms into the correct blanks A audience attitudes physical context psychographics audience knowledge

CONCEPT

Knowledge of the Audience About Your Topic 15

Which of the following situations represents the actions of an unethical speaker?

In her speech, Martha mentions that she once consulted for the politician she is now endorsing.

Dana informs the town council about the negative effects her proposed tax cuts will have.

Melissa says that multiple testers love the new software she is explaining even though it has not been tested.

Doug introduces himself as an financial advisor and informs his audience that he will be getting a cut of any insurance policy sales.

CONCEPT

Which of the following is an example of a physical contextual factor that a union leader should consider before delivering a speech at a rally?

The size and temperature of the auditorium in which the speech is taking place

The knowledge the average audience member would possess after leaving the speech

The views of the audience in regard to overtime pay and medical coverage

The popularity of a recently elected public official

CONCEPT

Physical Context 17

Select the statement on public speaking that most closely relates to St. Augustine.

Argued for the continued development of rhetorical ideas that originated hundreds of years before.

Thought of rhetoric as a way of finding a means of persuasion.

Believed morality required speakers to have a high degree of accountability.

Developed a five-step process for creating a persuasive speech.

CONCEPT

History of Public Speaking 18

Which of the following is an example of a persuasive speech?

As valedictorian, Kevin delivers a speech to his classmates at his graduation ceremony.

Adrien delivers a speech to his classmates about the benefits of shopping at the farmer’s market, rather than buying their groceries at Walmart.

Marta gives a speech to her daughter's physics class about her job as a rocket engineer.

Franklin makes a speech to the employees about the new benefits packages, and how to sign up for them.

CONCEPT

A speaker decides to use the cartoon as an example after speaking with two students who wear t-shirts bearing an image of that cartoon.

This is an example of using (A) interviews to solicit information from an audience.

Move the terms into the correct blanks A

questionnaires surveys direct observation interviews

CONCEPT

Solicit Information 20

Speakers want well-organized speeches to keep their audiences engaged. When developing a speech, a speaker must select a topic, a purpose, and a thesis.

To create a well-organized speech, articulate what the speech will say, identify the position the speaker will take, and indicate why the speaker has taken that position.

The process described above is called (A) scoping your topic.

Move the terms into the correct blanks A determining areas of interest defining a thesis determining the purpose scoping your topic

CONCEPT

Max and his business partner, Jolee, are about to open a second restaurant.

Which speech below is a special occasion speech?

Max asked the employees to suggest names for the new restaurant. He meets with everyone to suggest the name he believes is best.

Max asks all employees to listen to a speech about the new roles and responsibilities they will take on with the opening of the new restaurant.

Max asks all of their employees to raise their glasses as he describes how proud he is of the work they have done, and the adventures involved in opening a new restaurant.

Max asks all employees to spend a few hours on Saturday hanging up posters advertising the opening of their new restaurant.

CONCEPT

As James prepared his speech, he made sure to stay on-topic and write a well-organized speech.

James remembers the public speaking best practice of (A) holding your audience’s attention.

Move the terms into the correct blanks A considering the audience's reaction analyzing the audience dressing professionally holding your audience’s attention

CONCEPT

Determine which of the following speeches is primarily meant to persuade.

An actor at a fundraiser asserts why a politician is worth donating money to.

An executive of an advertising agency describes the effects of a corporate restructuring plan.

A police chief describes a number of security precautions that will be in effect during a blackout.

A union leader toasts his predecessor at a retirement dinner.

CONCEPT

Which of the following techniques does not represent an effective way of giving criticism?

Making sure criticism comes across as being subjective and personal rather than objective

Considering what the speaker is thinking and what the situation looks like from his or her perspective

Addressing very specific flaws of the speaker's content and delivery

Avoiding personal attacks and not blaming the speaker for doing a bad job

CONCEPT

Giving Effective Criticism 25

Issac had reached his limit. He was frustrated by his political opponent's behavior, and decided to use the opening paragraph of his next speech to attack him. He reminded the audience of the obscene things his opponent had said, and suggested that anyone with that dirty a mouth could go straight to you-know-where.

Unfortunately, because Issac was not (A) open-minded , he lost credibility as a speaker.

Move the terms into the correct blanks A open-minded professional organized honest

CONCEPT