Download Publix Deli Management Test Study Guide and more Exams Nursing in PDF only on Docsity! Publix Deli Management Test for 2024 candidates and their respectively correct marking scheme 1. How long do you sharpen the back side of a slicer blade? - Verified Answer 2 seconds 2. How long do you sharpen the front of a slicer blade? - Verified Answer 30 seconds 3. Tag Group: Publix and Boar's Head Ham - Verified Answer Pink 4. Tag Group: Publix and Boar's Head Beef - Verified Answer Red 5. Tag Group: Publix and Boar's Head Poultry, Italian products and loaves - Verified Answer Orange 6. Tag Group: Boar's Head cheese - Verified Answer Orange 7. Tag Group: Misc. Meats and Cheeses - Verified Answer Purple 8. Tag Group: Specialty cheeses, salads, and misc. self service - Verified Answer Black 9. Tag Group: Cooked prepared foods and ingredients - Verified Answer White 10. Tag Group: Sub vegetables and fresh products - Verified Answer Green 11. Tag Group: Fresh Chicken - Verified Answer Fresh Chicken 12. Tag Group: snacks - Verified Answer Pink 13. What does a 64 oz container hold? - Verified Answer Cold pack chicken 14. What is the serving size on baked beans or cowboy beans? - Verified Answer 1/3 cup (100g) 15. What is most important when taking an order for a customer? - Verified Answer Customer name 16. Phone number 17. Date and time to pick up 18. Date order was taken 19. After using Shelf and Counter cleaner what do you have to do? - Verified Answer Wash, rinse, sanitize 20. At what temperature should your Q-San be at? - Verified Answer 75 degrees ferenheit or lower 21. How high can you stack tea crates? - Verified Answer 10 high 22. How long does sub bread get? - Verified Answer 1 day 23. How much should sub kits weigh? - Verified Answer .38lbs 24. T 25. E 26. A 27. M - Verified Answer Together 28. Everyone 59. Which Roast Beef are you required to take the packaging all the way off of? - Verified Answer Boar's Head top round deluxe 60. If something is broken and needs repair who should you call? - Verified Answer Facility Services/Fornye 61. Speed dial - 003 62. All products in the hot case must be maintained at what temperature? - Verified Answer A minimum of 140 degrees 63. At what price do we sell platter trays? (Small, Med, and Large) - Verified Answer $2.50, $3.50, $4.50 64. At what temperature should your dish washing water be at? - Verified Answer A minimum of 110 degrees 65. At what temperature should your rinse water be at? - Verified Answer A minimum of 110 degrees 66. Define what the "Danger Zone" is and What Temperatures it ranges Between - Verified Answer The Danger Zone is the zone of temperatures where bacteria levels grow exponentially and it ranges between 40-140 degrees fahrenheit 67. How does the Publix deli define quality? - Verified Answer Fresh - Minimal time delay between field and food preparation 68. Tasty - Maintained by the use of comparative food taste tests 69. Healthy - Based on the USDA guidelines 70. How long do Boars Head meats last after being sliced? - Verified Answer 3 days 71. How long do chicken tenders last in the hotcase? - Verified Answer 2 hours 72. How long does fried chicken last in the hotcase? - Verified Answer 4 hours 73. How long does mojo pork last in the hotcase? - Verified Answer 4 hours 74. How long does popcorn chicken last in the hotcase? - Verified Answer 2 hours 75. How long do green peppers and onions get after they have been opened? - Verified Answer 4 hours 76. How long do onion rings last in the hotcase? - Verified Answer 2 hours 77. How long do potato wedges last in the hotcase? - Verified Answer 3 hours 78. How long do sides last in the hotcase? - Verified Answer 4 hours 79. How long do sub kits get ? - Verified Answer Day of production (1 day) 80. How long do wings last in the hotcase? - Verified Answer 4 hours 81. How long do you have with cold items before bacteria grows exponentially? - Verified Answer 4 hours (but we want to keep the cold chain as quickly as possible) 82. How often are we supposed to wash rinse and sanitize the slicers? - Verified Answer Every 4 hours or as needed 83. How often should you change your breading water in the kitchen? - Verified Answer Every hour 84. How often should you clean the deli scale tables? - Verified Answer Once a day or as needed 85. How often should you clean your touch points? - Verified Answer Every 4 hours 86. How often should you filter your fryer? and for how long? - Verified Answer After every drop for one minute, after every 4th cycle add 12 oz of powder and let filter for 4 minutes 87. Name the 3 colors on an order form and which copy goes where. - Verified Answer White- M/A 88. Canary- Customer 89. Pink- Deli 90. Name the 4 categories on a customer ID sticker. - Verified Answer Order Number 91. Name 92. Address 93. Phone # 94. What approach should you use when confronting and angry customer? - Verified Answer The "CALM" approach... 95. C - Stay Calm 96. A - Apologize for the problem 97. L - Listen with empathy 98. M - Make it right 99. NOTE: Never let a customer leave unhappy 100. What are the Boars Head 5 steps to great customer service? - Verified Answer 1. Greeting 101. 2.Suggestive Sell 102. 3.Slice, Show, Offer 103. 4. Companion Sell 104. 5. Gracious Close 131. What is the difference between merchandise and an ingredient? - Verified Answer Merchandise comes in ready to be sold as is. An ingredient is something you have to prep before you sell it. 132. What is the only cheese that uses Sheep's milk? - Verified Answer Spanish Manchego 133. What is the proper order of dropping mix chicken in the fryer? - Verified Answer Thighs, Breast, legs, wings 134. What is the serving size on baked potato salad? - Verified Answer 2/3 cup (143g) 135. What is the serving size on Southern style, Home-style and Macaroni salads? - Verified Answer 3/4 cup (140g) 136. What is the shelf life of Grab and Go sandwiches? - Verified Answer 2 days 137. What is the shelf life for Grab and Go salads? - Verified Answer 2 days 138. What is the shelf life on the sub rolls? - Verified Answer 1 day 139. What is the spiky piece that holds the meat against the blade on the slicer called? - Verified Answer food pusher 140. What meats are you required to clean the slicers after cutting? - Verified Answer Liverwurst, Pork, and Roast Beef 141. Whats the first thing you do when closing the deli? - Verified Answer Make sure all the work stations are closed 142. Whats the first thing you do when opening the deli? - Verified Answer Turn on the lights and check for special orders 143. What turns publix hickory smoked turkey pink? - Verified Answer Sodium Nitrate 144. When making ham gng sandwiches what is the order you place it on the bread? - Verified Answer Green leaf, Ham, Yellow American Cheese 145. When making publix cuban gng sandwiches what is the order you place it on the bread? (whats the difference when making boars head?) - Verified Answer Sweet Ham, May/Mus, Spanish pork, pickles, Swiss (Boars head uses spicy mustard) 146. When making roast beef gng sandwiches what is the order you place it on the bread? - Verified Answer Green leaf, Roast beef, Swiss 147. When making turkey gng sandwiches what is the order you place it on the bread? - Verified Answer Green Lead, Turkey, Swiss 148. When opening the chicken workstation whats the first thing you should do? - Verified Answer Turn on the rotisserie oven 149. When stocking the pre-sliced cheese case how many units of each product should there be on, the top middle and bottom rows? - Verified Answer Top - 10 150. Middle - 12 151. Bottom - 8 152. When was Publix founded? - Verified Answer 1930 153. Where do you place the customer ID sticker on the platters? - Verified Answer Bottom Left 154. You have six pieces of smoked pepper chicken going out of date in 3 days due to warehouse charts, what do you do? - Verified Answer Demo for the first day and suggestive sell to every customer. 155. On the second day drop the price by 25% and make appropriate signs. On the last day before it goes out, drop the price even further and have your team push it. 156. What temperature should Fish and Pork meet? - Verified Answer 165 degrees for 15 seconds 157. What temperature should beef meet? - Verified Answer 155 degrees for 15 seconds 158. What temperature should Chicken meet? - Verified Answer 180 for 15 seconds