QuickBooks Online Certification Exam Questions and Answers 2024, Exams of Marketing Business-to-business (B2B)

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QuickBooks Online Certification Exam

Questions and Answers 2024

Question 5b Which 2 features of QuickBooks Online Advanced aren't available to QuickBooks Online Plus clients?(Select all that apply)

- - Unlimited accounts and classes - - Advanced Price rules - - Advanced import and batch entry - - Project tracking Question 6 You are adding a new client subscription through QuickBooks Online Accountant. Which billing option would you choose if you wanted Intuit to bill your client? - - Wholesale billing - - Direct billing - - Direct discount - - Wholesale discount Question 6 Which 2 statements about Wholesale billing in QuickBooks Online are true?(Select all that apply)

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- The practice gets billed at wholesale prices for QuickBooks Online subscriptions - - The practice gets billed directly and determines the amount to bill the client - - The client gets billed directly, but the practice determines the price - - The client gets billed directly when they're signed up for a wholesale discount account - The client wi - ll be required to enter their credit card information when they log in to newlt created subscription PreviousNext Question 7 You've just taken on a new client, a small business owner, who was managing their books with spreadsheets. What's the recommended first step to begin working with this client in QuickBooks Online? - - Ask the client to sign up to QuickBooks Online on QuickBooks.com - - Create a QuickBooks Online account for the client and manually email their Intuit ID and password to them - - Select Add client in QuickBooks Online Accountant -

- Add the client in QuickBooks Online PreviousNext w Question 7 Below is a series of steps for accepting an invitation from the client to become their accountant user: 1. Open the email account you use for your Intuit ID 2. You will see an invite from the client company 3. Select the Accept button to accept the invitation 4. and you'll see a Success! box 5. Select Continue What is the missing step? - - Create a new username and password for the client company - - Create a new Intuit ID - - Enter your QuickBooks Online Accountant sign-in information - - Sign in to the client's QuickBooks Online company Question 10 The Work section in QuickBooks Online Accountant is a great starting point for planning your new client engagement. What are the first step(s) in the client onboarding workflow? - - Training and mentoring - - Customizing the QuickBooks Online company -

- Recommending the best QuickBooks Online solution - - Meeting with client and gathering information PreviousNext Question 11 What are the 5 main account types in the Chart of Accounts?(Select all that apply) - - Assets - - Liabilities - - Bundle - - Income - - Expenses - - Price rules - - Equity - - Payroll PreviousNext Question 12 When would you recommend merging accounts to a client?(Select all that apply) -

- If there are too many accounts active in the Chart of Accounts - - When a client has added more than one of the exact same accounts unnecessarily - 11111 - When the client asks if they can put everything in one account - - If two accounts are being used for the same thing PreviousNext Question 8 When using QuickBooks Online Accountant, Diane Doolittle opens a client's QuickBooks Online company from her Client Dashboard. Where can she see which apps are connected to the client's account without logging out of the account? - - Gear icon > Account and Settings > Billing and Subscriptions - - Client Overview > Company Setup - - Client Overview > Common Issues - - Left Navigation Bar > Apps Question 9 Which 2 statements are true regarding Intuit-approved QuickBooks Online apps?(Select all that apply) - - You or your client can add apps to the client's account

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- They must be developed by Intuit - - They must be free of charge - - They must be available via the Apps screen in QuickBooks Online Accountant or apps.com Question 10 Where can you find the QuickStart template in QuickBooks Online Accountant to begin the client onboarding process? - - Your Practice - - Work - - Your Books - - Dashboard =work Question 11 In QuickBooks Online, where do you go to see all a company's categories organized into account types? - - Account and Settings - - Products and Services - - Chart of Accounts

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- Recurring Transactions Chart of accounts Question 13 Where do you enable account numbers for the QuickBooks Online Chart of Accounts? - - Gear > Account and Settings > Company > Chart of Accounts > Enable Account Numbers - - Gear > Account and Settings > Advanced > Chart of Accounts > Enable Account Numbers= - - Left Navigation Bar > Accounting > Chart of Accounts > Gear > Enable Account Numbers - - Left Navigation Bar > Accounting > Chart of Accounts > New > Enable Account Numbers Question 14 In QuickBooks Online, the Products and Services list contains the items that will appear on your client's purchase and sales transactions. What must each product/service item be mapped to? - - Product categories list - - Chart of Accounts list - - Recurring Transactions list -

- Company Settings SET 2 Question 1 Which 3 navigation features are missing in a Reports Only user's view?(Select all that apply) - - Navigation panel - - Search box - - + New button - - Gear icon - - Help menu Question 1 What are the steps to import a list of products and services in QuickBooks Online? - - Select + New icon > Tools column > Import Data > Products and Services - - Select Accountant Tools > Tools column > Import Data > Products and Services -

- Select Gear icon > Tools column > Import Data > Products and Services - - Select Gear icon > Account and Settings > Advanced > Import Question 2 Which statement is true regarding the Preferred Vendor field in Product and Services items? - - You can add more than one preferred vendor to each product/service item - - You can create a new vendor from the product/service information screen - - Preferred vendors must be assigned to utilize the Price rules feature - - You can reorder your list of preferred vendors Question 3 What are 2 ways to add a customer to QuickBooks Online?(Select all that apply) - - Sales > Customers > Add New - - + New > Add Customer - - Sales > All Sales - - Gear icon > Add Customer

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- Gear icon > Import Data Question 4 Which of the following buttons could you use to add a new vendor or find the link to import a vendor list into QuickBooks Online? - - The New Vendor button in the Vendors tab of the Sales screen - - The New Vendor button in the Vendors tab of the Expenses screen - - The New Vendor button in the Expenses tab of the Expenses screen - - The Enter Vendor Details button in the Expenses tab of the Sales screen Question 5 Where should you go to set up a new bank feed or link to a bank account in a client's QuickBooks Online company? - - Expenses Center - - Accounting Center - - Sales Center - - Banking Center

Question 6 In QuickBooks Online, what 4 data points do you need to set up sales tax for a client who only does business in their home state? (Select all that apply)

- - Their company address - - Whether they have any criminal convictions - - Whether they travel to other countries - - When their last sales tax period started - - How often they have to file a sales tax return - - When they started collecting sales tax for the agency Question 7 Which 4 methods allow clients to process digital payments from customers using QuickBooks Online Payments?(Select all that apply) - - Running a card through a card reader attached to a mobile device - - Entering payments manually as a Receive Payment - - Taking client payment via cryptocurrency - - Entering payments manually as a Sales Receipt

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- Entering payments manually as a Credit Memo - - Sending a Sales Receipt to a customer via email - - Taking client payment via the Pay Now button on an emailed Invoice Question 6 Erin previously recorded all of her credit card activity manually using the Expense transaction screen. She then reconciled the account using the Reconcile tool. Now she has connected her credit card in the Banking Center but doesn't see matches for any of the transactions she previously entered and reconciled. What should she do? - - Select the reconciled transactions > Add - - Select the reconciled transactions > Update - - Select the reconciled transactions > Exclude - - Select the reconciled transactions > Delete PreviousNext Question 8 Your client wants to open a new QuickBooks Payments merchant account. From inside QuickBooks Online, where can they go to sign up? -

- In the Usage tab of Account and Settings - - In the Advanced tab of Account and Settings - - In the Payment tab of the Account and Settings - - In the Billing and Subscription tab of Account and Settings Question 9 Which 2 team user roles have permission to view and search for apps using the Apps tab in QuickBooks Online Accountant?(Select all that apply) - - Firm Master Admin - - Full Access Team User - - Custom Team User - - Basic Team User Question 10 Where can a Master Admin Accountant User view the apps connected to a client's QuickBooks Online account from within QuickBooks Online Accountant? - - Select the client from the Client List to open the Client Detail Page > Bookkeeping > View Connected Apps - - Left Navigation Bar > Apps > Client Apps

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- In the Connected Apps column on the Client List dashboard - - Gear icon > Apps > Client Apps Question 11 Where would you go in QuickBooks Online to see the range of default and extra lists that are available? - - Sales Center > Settings > All Lists - - + New button > All Lists - - Gear icon > All Lists - - Sales Center > Settings > Add Lists Question 12 Which are the 3 payroll options available inside QuickBooks Online companies?(Select all that apply) - - QuickBooks Online Do-it-Yourself Payroll - - QuickBooks Online Core Payroll - - QuickBooks Online Premium Payroll - - QuickBooks Online Elite Payroll -

- QuickBooks Online Self-Service Payroll Question 13 Where would you go to find all the lists you can use to fill in forms in QuickBooks Online? - - Gear icon > All Lists - - + New icon > All Lists - - Accounting screen > All Lists - - Reports screen > All Lists Question 14 Which 3 options for customizing invoices can you access via the Custom Form Styles > Invoice template?(Select all that apply) - - Change invoice terms - - Change invoice color schemes - - Change invoice fonts - - Add a logo - - Print on letterhead

Question 11 A client is using the Sales on Account workflow. Instead of receiving a payment against the invoice, they add a new deposit categorized to an income account. What 2 problems will this cause?(Select all that apply)

- - They will create duplicate expenses - - Their accounts receivable balance will not be accurate - - The income account will show duplicate income - - The income will not be recorded - - Their accounts payable balance will not be accurate PreviousNext SET 3 Question 1 Liz has set up a new employee with Standard user access but has unchecked the Payroll access box. Which part of QuickBooks Online will the new employee not have access to? - - Bank register - - Employees tab - - Contractors tab

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- Report Center Question 2 Your client has called for help with their bank feeds in QuickBooks Online. You begin by asking them to open the Banking tab in the Left Navigation bar and your client tells you that she doesn't see this option listed. What could be the reason? - - Your client doesn't have bank feeds enabled - - Your client has Business view selected in their settings - - Your client has turned off the Banking option in their settings - - Your client has the Simple Start subscription for QuickBooks Online - Simple Start subscription for QuickBooks Online Question 3 Which 2 statements are correct about using the client details and dashboard screens of QuickBooks Online Accountant and working with client company files?(Select all that apply) - - Notes will automatically be pinned unless you uncheck the Pin box - - Clients who don't have a QuickBooks Online company can't have their details displayed on the Client List screen of QuickBooks Online Accountant -

- You can import QuickBooks Online Prep for Taxes data into ProConnect Tax Online to prepare tax returns via the Client Dashboard - - You can start a new tax return from the Client Dashboard for non-QuickBooks Online clients or clients that are using QuickBooks Online Question 4 Dianne Doolittle wants to download an itemized invoice for the QuickBooks Online subscriptions on her wholesale billing account for last month. The statement can be downloaded in which 2 file formats?(Select all that apply) - - XLS or XLSX - - CSV - - JPEG - - PDF - - DOC Question 5 Depending on the way your practice works, you may need to give team members different access levels based on their roles. What are the 3 levels of access that can be granted to Team users of QuickBooks Online Accountant?(Select all that apply) - - Full access -

- VIP access - - Basic access - - Custom access - - Standard access Question 6 What types of user permissions can you set up when adding a new team member in QuickBooks Online Accountant? - - Regular or custom user, Company administrator, Reports only, and Time Tracking only - - Basic, Custom, and Full access - - Regular or custom user, Company administrator, and Reports only - - Regular or custom user and Company administrator Question 7 What is the correct process for setting up a recurring project for the same client? - - Create a new project and select the Repeat button, then set the frequency and duration - - Create the project and save it. Reopen the project and select the Duplicate button for the number of times you want it to recur

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- You can't repeat projects, only tasks Question 8 Which statement about creating a client request in QuickBooks Online Accountant is false? - - You can add attachments by selecting the + Add document link - - The request is not sent to the client's email address unless the default setting is changed. - - The request appears in the client's QuickBooks Online company in My Accountant - - If you wish to notify your client of your request with a QuickBooks Online-generated email, select Notify client QUESTION 9 Based on the relationship and agreement with the vendors, what are the 2 vendor workflow options to pay your vendors?(Select all that apply) - - Bill > Pay Bills - - Invoice > Receive Payment > Create Deposit - - Create Purchase Order - - Expense or Check

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- Delayed Charge > Pay Bills Question 10 Look at these two sentences about Undeposited Funds: 1. By posting to Undeposited Funds, you can create a single bank deposit for multiple payments, making it easy. 2. When receiving a payment, make sure. Which option correctly fills in these two sentences? - - 1. To match your bank register with your bank statement; 2. the Deposit to account is Checking - - 1. To match your bank register with your bank statement; 2. the Deposit to account is Uncategorized Funds - - 1. To match your expenses with your bank statement; 2. the Deposit to account is Uncategorized asset - - 1. To match your bank register with your bank statement; 2. the Deposit to account is Undeposited Funds Question 11 Lynda is teaching her client proper vendor workflow. What is the correct workflow? - - Purchase Order > Pay bill - - Bill > Print checks - - Bill > Pay bill

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- Invoice > Pay bill Question 12 When the Sales Tax feature is enabled in QuickBooks Online, where must you record sales tax payments? - - Create Bill - - Sales Tax Center - - Create Check - - Pay Bills Question 13 What are 2 tools you can use to identify possible issues in a QuickBooks Online company?(Select all that apply) - - Transaction Journal - - Import Data - - Account and Settings - - Audit Log - - Journal Entry

Question 14 What are the steps to create a new estimate in QuickBooks Online?

- - Projects > All Sales > New Transaction > Estimate - - Sales > Customers > New Customer - - Sales > All Sales > New Transaction > Estimate - - Gear icon > Estimate SECTION 4 Question 1 When using the Copy to Purchase Order feature from within an Estimate, where do you need to turn on Use Purchase orders? - - Account and Settings > Products and Services - - Expenses > Purchase orders - - Account and Settings > Expenses > Purchase orders - - Vendors > Purchase order Question 2 When a QuickBooks Online user wants to automatically apply a Credit Memo transaction to a customer invoice, where must the Automatically Apply Credits checkbox be turned on? - - Account and Settings > Sales > Products and Services

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- Account and Settings > Expenses > Messages - - DIFFERAccount and Settings > Advanced > Automation - - Account and Settings > Advanced > Accounting Question 11 Heather is looking for a summary of her customers' open balances. Under which report category heading will she find the report she needs? - - Business overview - - Who owes you - - Sales and customers - - For my accountant PreviousNext Question 3 Different customer statement types are available to suit different client situations. Heather wants to help her client send out a statement that reflects all unpaid invoices, unapplied payments, and Credit Memos. Which statement type should she choose? - - Balance Forward

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- Open Item - - Transaction Statement - - Client Open Balance Question 4 What are 2 ways to access the vendor credit screen in QuickBooks Online?(Select all that apply) - - Sales Center > New Invoice - - Gear icon > Vendor Credit - - Expenses Center > Import Transactions - - + New button > Vendor Credit - - Expenses Center > New Transaction > Vendor Credit Question 5 When might you use the Bank Deposit Transaction? - - Your client wants to apply a customer payment to an open invoice - - Your client wants to record an SBA loan amount received -