QuickBooks Online Certification Test Study Guide 2022-2023 Edition. Questions & Answers.A+, Exams of Computer Applications

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QuickBooks Online Certification Test

Study Guide 2022-2023 Edition.

Questions and Correct, Verified

Answers. Graded A+

Available in the company settings, what are two options for categorizing sales and expenses into different locations and departments of a business? - ANSClasses and Locations Can you delete or make inactive something on a list if it has a balance (e.g. Customer, Vendor, or Stock Product, or Account)? - ANSYes, QuickBooks will automatically create a transaction to make the balance zero. How did you find the company settings in QuickBooks? - ANSClick the Gear icon on the home page and select Account and Settings. How do you backup and keep QuickBooks up to date between users? - ANSYou don't need to backup because it's always backed up in the cloud How do you hide all subaccounts on a report? - ANSClick the Collapse button. If you DON'T download bank transactions, how do you enter a business lunch paid for with the company debit card? - ANSClick the Global Create button, Plus icon, and Select Expense. Fill out the expense and use Debit Card as the payment method. If you make a customer with an unpaid balance inactive, what happens to the open balance? - ANSQuickBooks creates a Journal Entry to write off the balance as Bad Debt If you use QuickBooks Online Plus, how do you charge a customer for expenses you incurred on a project? - ANSWhen entering the expense, enter the customer name and select the Billable checkbox. Invoice Receive Payment Sales Receipt Estimate

Delayed Charge - ANSYou made a sale but your customer still owes you payment- Increases customer's balance You received a payment for a customer you've already invoiced-Decreases the customer's balance Your customer paid you at the time of the sale-Doesn't affect the customer's balance Your customer isn't sure if they want to purchase anything but they might do so in the future-Doesn't affect the customer's balance You provide a service or product that you want to add to an invoice in the future-Doesn't affect customer's balance Name the major sections of the Balance Sheet that correspond to the accounting Equation - ANSAssets, Liabilities, and Equity Place the steps to set up QuickBooks to automatically email a report in the correct order

• ANS1. Click "Save Customizations"

2. Click the reports tab and select the "My Custom Reports" Tab
3. Next to the report you want QuickBooks to email, click Edit
4. Set up the details of the email schedule Plus Icon Navigation Bar Gear Icon - ANSClick this icon to create any new transactions, no matter where you are in QuickBooks The navigation bar lets you see information and transactions within a specific area. You can also create new transactions within an area directly from one of the tabs/pages Click this icon to change Account Settings, access all your lists, and use tools that you don't need often (reconciling, budgeting, etc). You can also manage your account and add users from this area. Put the 2 steps for customizing an invoice in the correct order. - ANS1. Click the Gear icon
5. Select Custom Form from Styles Put the 2 steps for entering a vendor credit and using it when you pay the bill in the correct order. - ANS1. Click the Global Create Button, Plus sign, and select Vendor Credit.
6. Click the Global Create Butto, Plus sign and select Pay Bills.

Select the statement that's NOT true about using the QuickBooks app on a mobile device. - ANSYou can do everything (all QuickBooks functionality) on the app that can do in your regular QuickBooks (using a browser). Select the statement that's true about the Apps tab in QuickBooks - ANSUse it to find an app designed for specific business functions that also syncs with QuickBooks so you don't have to enter data twice Select the statement that's true about using the QuickBooks app on a mobile device - ANS-There is a QuickBooks app for Android and Apple (IOS) devices -You can NOT perform all the functions of QuickBooks on the mobile app. -The mobile app uses built in functionality of your device (e.g. the camera to take pictures of receipts or other documents to attach transactions) Sub-customers can make tracking jobs/projects or locations for a particular customer easy. One of your customers just called to request work on their new location. How do you keep track of this in QuickBooks? - ANSCreate a New Customer and tick the option 'Is sub-customer' The Accounts Payable Aging report can help you stay on top of your business because it lists which of the following? - ANSYou can view what you owe and when it's due. The Name field (Customer/Vendor) is optional on Invoices and Bills - ANSFalse To speed up the set up process you can import certain lists into QuickBooks. Which of the following CAN be imported? - ANSChart of Accounts, Products and Services, Customers and Vendors Two customers with unpaid invoices paid you in cash today. Here is the issue. The bank statement will show just ONE deposit of $1000. However, you received 2 payments of $500 each. What is the process of recording these payments, so your Bank register shows ONE deposit of $1000? - ANS1. Click receive payment next to customer 1

2. Record the payment and deposit the money to "Undeposited Funds"
3. Click receive payment next to customer 2
4. Record the payment and deposit the money to "Undeposited Funds"
5. Click the Plus icon and select Bank Deposit. Select both payments from the list and save the $1000 deposit What account do you use to record an expense purchased made with your Visa DEBIT CARD - ANSChecking/Current What do you use Terms for in QuickBooks? - ANSTo determine when a customer's invoice is due. What feature of QuickBooks lets you set how long a customer has to pay an invoice? - ANSTerms

What information does QuickBooks NOT ask/need when you create a new QuickBooks Online account for a company? - ANSThe owner's name What is the proper sequence of purchasing inventory using a purchase order? - ANS1. Click the Global Create button, Plus icon, and select Purchase order

2. Click the Global Create button, Plus icon, and select Bill
3. Click the Vendors button and select Purchase Order What limitations does QuickBooks have when it comes to browser access? - ANSNone of the above. When creating a new QuickBooks Online account, what company information does QuickBooks ask for? - ANSThe industry of the business When should you use the Items Details area (bottom of the screenshot below) on a bill, check or expense? - ANSTo track sales tax When you want to send someone a bill for items When you purchase stock When you sell a product/service on an Invoice or Sales Receipt, how does QuickBooks know where to show those sales (income account) on the Profit and Loss? - ANSYou select an income account during the setup of the product/service. Sales of that product/service increase the income account you selected Where should you begin the process of importing lists from Excel to QuickBooks - ANSClick the Gear icon Which is NOT a good reason to enter a General Journal Entry? - ANSTo avoid using the built-in forms (e.g. checks and invoices) Which of the following could explain why a Profit and Loss shows a profit, but the business owner does not have any money in the bank? - ANSThe profit and loss was run on the Accrual Basis instead of the Cash Basis Which of the following IS a list in QuickBooks Online? - ANSOther Names Which of the following is NOT a list in QuickBooks Online? - ANSSubcontractors Which of the following is TRUE regarding Journal Entries? - ANSJournal entries require a good understanding of debts and credits and a great deal of care should be taken by non-accountants when entering them Which of the following statements about Users is TRUE? - ANSIn addition to Regular or Custom users, you can also set up Reports only and Time Tracking only users

Which of the following statements about Users is TRUE? - ANSYou can have as many Reports Only and Time Tracking Only users as you want. Which of the following statements is TRUE regarding products and services? - ANSWhen you purchase or sell a product, the value of the purchase or sale flows to the account (and therefore the financial statement) you selected when you set up the product or service. Which report is also known as a statement of performance, and summarizes income and expenses for a period of time? - ANSProfit & Loss Which section of the Balance Sheet shows your Accounts Receivable balance? - ANSAssets Which transaction can be made recurring? - ANS- General Journal Entry

• Check
• Expense Which transaction CANNOT be made recurring? - ANSDeposit Which transaction does not affect the customer's balance? - ANSEstimate While setting up a QuickBooks Online account, you accidentally entered the wrong company address. How would you fix this error? - ANSChange it in Account and Settings window, which you can access by clicking the Gear icon and select Account and Settings. Why would you hide (or collapse) subaccounts on a report? - ANSTo temporarily hide unnecessary detail and only show parent accounts Why would you recommend recording sales with invoices or Sales Receipts instead of recording the sale with Journal Entry or on the Record Deposit screen? - ANS- The sales will appear on sales reports (they don't if you use the "Record Deposit" or Journal entry screen)
• You can e-mail or print the sale for customers.
• You can run reports that show your sales by product or service You accidently entered the same customer twice (the first time you spelled the first name JOHN, the second time you spelled it JON). You only want ONE customer on the list (JOHN Melton) Select the steps in the proper order - ANS1. Edit the customer you want to get rid of (JON Melton)

2. In the Display Name field, enter the name you want keep (JOHN Melton)
3. Click Yes when QuickBooks asks if you'd like to Merge the names

You are setting up a product or service. What happens if you select the box next to "I purchase this product/service from a vendor"? - ANSQuickBooks provides fields so you can track purchases of that product/service (in addition to sales) You created a Customer Balance Summary Report and your employer wants you to multiply each customer's sales by 23.67%. How can you do this quickly (without using a calculator)? - ANSSelect Export to Excel. Open the report in Excel and add a column to do the multiplication for you You created an estimate for a customer, When does the customer's balance go up? - ANSWhen you invoice based on the estimate You entered a check in QuickBooks to record a purchase of office supplies. Later, you realize this was a credit card purchase. How do you handle this? - ANSChange the Check number to CREDIT You have a customer who hires you to work on several projects. How do you keep the sales and expenses for each project separate so you run reports to see how profitable each project is? - ANSSelect the "Track separately" checkbox on the invoices for each job. You just BOUGHT something from a CUSTOMER. How do you set this customer up as a VENDOR in QuickBooks? - ANSNavigate to the Vendors lists and create a new vendor. In the "Display Name As" field, enter customer's name, but add something unique, like "(vendor)' at the end of the name You just received an invoice from a new vendor. Your company keeps track of Accounts Payable (A/P). Place the steps for tracking and paying this invoice in the correct order. - ANS1. Click the Global Create button, Plus icon, and select Bill

2. Enter the details from the invoice
3. Click the Global Create button, Plus icon and select Pay Bills
4. Select the bills you want to pay. Ensure the payment account, and payment date are correct, and save your work You need to find an expense, but all you know is the amount (you can't remember the date or vendor). What's the best way to do this? - ANSPress the Magnifying Glass icon, and search for the exact amount. You paid an insurance premium online with an electronic fund transfer (EFT). How would you record this transaction in QuickBooks? - ANSClick the Global Create button, plus sign, and select Expense. Fill out the expense and create/select EFT as the payment method. Save the transaction. You printed a check from QuickBooks. Before you can send it to your vendor, you spill coffee on it, ruining the check. How do you handle this? - ANSVoid the check

You returned some office supplies you recorded on bill #1234. You haven't paid the bill yet. Which is the correct sequence of steps to record the Vendor Credit and apply it to the bill payment? - ANSStep 1: Click the Global Create button, Plus icon, and select Vendor Credit. Enter the information on the form and save the transaction, Step 2: Click the Global Create button, Plus icon, and select Pay Bills, Select the bill to apply the credit towards. Step 3: Enter the amount of credit to use in the Credit Applied column. Step 4: Save the bill payment. You set a closing date to make sure no one changes anything date on or before December 31st of last year. However, people are still making changes! Why is this happening? - ANSYou didn't set a password for your closing date You set up a company and QuickBooks sets up a chart of accounts for you. Which of the following is TRUE about what you can do? You.... - ANSCAN add more accounts later You spend hours customizing a report so it contains the exact information you need. However, you don't want to spend hours every time you want the same report. You want to be able to run the report without customizing it again. Place the steps to do this in the correct order. - ANS1. When the report is customized to your liking click "Save Customizations"

2. Name the report and click save
3. To run the report click the Reports tab and select the My Custom Reports tab
4. Click on the name of the report to run it You suspect that someone is changing transactions in QuickBooks. List the steps to see who has made changes (and what they've changed) in the correct order (you don't have to select all the steps). - ANS1. Click the Gear icon
5. Click Audit Log You used a credit card and need to record the transaction in QuickBooks (you DO NOT use online banking so you have to do this manually). Put the 3 steps to record this purchase in the correct order - ANS1. Click the Global Create button, Plus icon, and select Expense 2.Record how much you charged and what you purchased
6. In the account field at the top, select the Credit Card account You were hired to set up QuickBooks for a consulting company. The owner asks you to set up the chart of accounts for that industry. This is easy because... - ANSQuickBooks automatically creates a chart of accounts for you based on the industry. And you can edit this list later to remove accounts you do not need or add ones that you do. You're a consultant and you invoiced a customer last year for 6 hours of service. They still haven't paid you! You spoke with them today and found out that you accidently invoiced them for 10 hours! NOTE: You've already filed your taxes for last year. Put the

steps to record that they only owe you for 6 hours in the right order. - ANS1. Click the Plus icon

2. Click Credit Memo
3. Enter the customer information, the service you used on the original invoice, and a quantity of 4
4. Save the transaction You're tired of using your mouse to record transactions. You decide to start using shortcuts. How can you see a list of keyboard shortcuts in QuickBooks? - ANSHold down the "CTRL", "ALT", and "?" keys at the same time Your Accountant is upset that changes are being made to last year's numbers. How can you stop this from happening? - ANSIn the Advanced section of the company settings, set a Closing Date. Your boss asks you to remove an account from the Chart of Accounts (you don't use it anymore). How would you do this? - ANSYou can't delete an Account from QuickBooks. Your company has sales reps and you need to keep track of the sales reps associated with each sale. How would you track sales reps on sales forms? - ANSNavigate to Account and Settings and in the Sales category or settings create a custom field for sales rep Your company no longer sells a particular product/service. What is the process for removing the product or service? - ANS1. Click the Gear Icon
5. Under Lists, click Products and Services
6. To the right of the product you want to remove, click the drop list and select Make Inactive Your company would like to sell their products online. They ask you to look for an app that makes it easy for customers to buy online. However, they also want you to be efficient. They do NOT want you to have to manually enter these sales into QuinckBooks. They want the sales to automatically update QuickBooks. What's a good place to start looking for an app that can do this? - ANSThe Apps tab in QuickBooks. Your customer walked in, purchased two widgets and gave you cash. After receiving the payment, and thanking them, you decided to record the sale in QuickBooks. Put the steps for recording this sale in the correct order. - ANS1. Click the Plus icon
7. Click Sales Receipt
8. Enter the sale and payment information
9. Save the transaction Your employer can see what (s)he owes and what's overdue. But (s)he wants to see all the bills that are overdue grouped by how late they are (30-60 days, 61-90 days, etc). Which report provides this information? - ANSAccounts Payable Aging

Your employer hates that if anyone looks at her computer while she's on the home page, they can see her bank balances and other sensitive financial information. How can you solve this? - ANSOn the home page, select "Privacy Mode" to turn it on Your employer wants to invoice for the purchases they make but there isn't a billable checkmark or field to record which customer should be invoiced for the expense. Put the steps to set up QuickBooks to handle billable expenses in the correct order. - ANS1. Click the Gear icon

2. Click Account and Settings
3. Click the Expenses Tab. Select "Track expenses and items as billable" Your Employer wants to see profit in department A separate from department B. What is the best way to set this up? - ANSTurn on Classes and set up each department as its own class.