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interpersonal influence (RASCCL) - Correct Answer-Reciprocity authority scarcity consensus consistency liking Reciprocity - Correct Answer-Obligation to give back when you receive Authority - Correct Answer-We say yes to those who feel/are important Scarcity - Correct Answer-people want more of those things they are less off Consensus - Correct Answer-People will look to the actions of others to determine their actions Consistency - Correct Answer-looking for and asking for a commitment that can be made Liking - Correct Answer-saying yes to those people we like decision making biasis - Correct Answer-availability representativeness confirmation
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