RTPM Test Questions with Complete Verified Solutions 2024/2025, Exams of Business Administration

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1. What are the two distinct processes of telecommunications project management? design and implementation/instillation
2. List the nine project constraints. Cost, time, quality, risk, resources, stakeholders, technology, safety, environment
3. In order for a project to run effectively and efficiently, the ICT professional should create a list of targeted objectives, identifying each _______________ as well as the _______________. milestones, project's overall outcome
4. The project's objectives should be developed in an effort to provide information about the job location and _______, __________, _____________, ___________, _____________, and ____________. work area, customer requirements, project schedule, materials, safety issues and desired outcomes
5. ICT Professional is responsible for knowing the: background of the project, project milestones, specific roles, specific tasks, challenges and issues, methods and techniques, applicable standards, security requirements, safety requirements, evaluation of work process, recordkeeping, status and monitoring of both the company and customer, required meetings
6. What is a project stakeholder? A project stakeholder is a person who can positively or negatively affect or be affected by the project.
7. Do stakeholders vary on projects? yes
8. Should a stakeholder analysis be done for individual projects? yes
9. Who is the person or group that provides financial support for the project? Sponsor
10. Who initiates the project? Sponsor
11. Who is responsible for strategic planning of projects and programs? Portfolio Manager/Portfolio Review Board

12. Who ensures that projects and programs meet the overall long-term objectives of the organization? Portfolio Manager/Portfolio Review Board
13. Who is the primary beneficiaries (internal or external) of the completed project? Clients/Users
14. What is the term used to describe vendors, suppliers or contractors? Sellers
15. Who is an external organization that enters into a contractual agreement to provide components or services necessary for the project? Business Partners
16. Who are external companies that have a special relationship with the enterprise? Business Partners
17. Who can be potentially attained through a certification process? Business Partners
18. Who fills a specified role such as installation, customization, training, or support? Business Partners
19. Who have a management role in a core business area such as research and development, design, manufacturing, provisioning, testing, or maintenance? Operations Managers
20. Who deals directly with producing and maintaining the marketable products or services of the enterprise? Operations Managers
21. What incorporates completed projects into normal operations and provides the long-term support? Operations Managers
22. Who are key individuals who play a management role within an administrative or functional area of the business? Functional Managers
23. Who are assigned their own permanent staff to carry out the ongoing work? Functional Managers
24. Who is responsible for managing multiple related projects in a coordinated way to maintain consistency? Program Managers
25. Who is responsible for direct management of a project? Project Managers
26. Who manages are aspects of the project form inception through final closeout? Project Managers

27. What is a discipline that encompasses planning, organizing, and managing resources to achieve successful completion of specific project goals and objectives? Telecommunications project management
28. What are the four steps to Telecommunications Project Management (TPM) Developing, implementing, tracking and closing
29. Without a ______________, a project cannot be controlled. plan
30. List the 10 TPM Knowledge Areas human resource management, scope, integration, time, cost, quality, communication, risk, stakeholder, procurement
31. In which knowledge area is project safety? Human resources
32. Which knowledge area involves engaging the right people to do the job and ensuring they are properly trained, equipped, and motivated? Human Resources
33. _________________ defines the type, amounts, and limits of the work to be performed during the execution of the project. Scope Management
34. What is the breakup of a large project into multiple small projects? Integration Management
35. What covers time estimates and schedules? Time Management
36. What includes the development of a cost estimate and project budget? Cost Management
37. What includes a detailed review of the design documentation throughout the project? Quality Management
38. If the ICT professional is responsible for the build portion of the project, what two components are added to the quality management? Detailed review, physical quality, client value
39. What includes scheduled meetings and the use of electronic media? communication management
40. What includes injury, professional damage, scheduling conflicts, and errors & omissions? risk management
41. What should be completed before a company submits a proposal on a project? risk management
42. What includes the identification of all internal and external stakeholders? stakeholder management

43. Who is responsible for integrating and mitigating the influence and interests of each stakeholder into the project plan? The Project Manager
44. Who is responsible for ensuring the stakeholders' expectations are addressed within the overall constraints of the project? The project manager
45. An ICT professional must understand the client's________________, ______________, ___________________, and _______________________. business, industry, technology, and strategic plan.
46. The ICT professional should understand the client's: ______________, _______________, and ___________. strengths and weaknesses, vertical market and unique requirements
47. The purpose of a project plan is to provide: A tool for managing understanding of the work, a list of project objectives, specific tasks, staffing, roadblocks, a definition of documents used and a way to get a committed team.
48. How do you end each project? with a lesson learned meeting
49. What is a lessons-learned meeting? a meeting at the end of a project to figure out what went well and what to improve
50. What is developed for the purpose of continuous quality improvement? A corrective action program
51. List four questions to be asked during a lessons-learned meeting what went right or wrong, did we learn anything new, what process can we improve, what characteristics of the team worked the best
52. What type of request is commonly used for design build contracts? RFP
53. What is an invitation to contractors to submit a proposal for services? RFP
54. Who is responsible for understanding the legal content of the RFP? PM
55. To whom should the PM send the 90% draft of the RFP? To the PM's legal department
56. What is the preferred method for selecting suppliers of goods and services? Competitive Bidding Process What does the RFP response require Cover letter, background, proposed pricing, description, executive summary, concept drawing, business reference

What is the oath by a solicitor or other employee in a firm or organization not to disclose any information in regard to the proceedings and content of an RFP or legal document, otherwise placing that company, organization, or employee in a conflict of interested with the RFP process? The Code of Silence List the four design team members owner, architect, consultant, pro engineer List the four construction team members GC and contractors and sub construction manager and manager at risk Who defines the requirements and provides approval at each design phase to ensure that the design stays on track and reflects the desired objective? Owner Who is the lead design professional hired by the owner to assist with the planning and design? Architect Who hires the engineers and consultants? Architect Who is the licensed design professional, recognized by a state or local authority who focuses on the design of a specific system or requirement? Professional Engineer Who is the design professional recognized by an industry or industry association who focuses on the design of a specific system or requirement that does not require a PE designation? Consultant Who is the firm or individual hired by the owner to assist with the management of the bidding process and construction activities? Construction manager Can a CM also be a general contractor? yes Who is the firm or individual that acts as a consultant to the owner in the design phase and as a general contactor during the construction phase? Construction manager at risk Who is the firm or individual hired by the owner to complete the work required by the design documents? General Contractor Who are the firms hired by the GC to complete portions of the work? Contractors or Sub Contractors What is prepared for the OWNER and includes sketches, graphics, logical diagrams, general design criteria, and preliminary cost estimates? Schematic Design

Once the owner approves the Schematic Design, what is the next step? Design development In Design Development, at what point are the two formal reviews conducted? 50 and 80 percent After the Design Development is approved, what is the next step? Construction Document What communicate the owner's detailed requirements, coordination, and quality requirements in a set of construction drawings and specifications? The Construction Document Who supplies the bidding and contracting requirements to be included in the project documentation? The owner Who coordinates advertising and sending invitations to the prospective bidders? The owners Who produces addenda required to clarify the contact documents based on questions on bid documents (ABD)? The design team Who participates during the evaluation or negotiation of the bids and helps the owner determine the successful bidder by considering alternates and substitutions? Construction Manager To whom do subcontractors submit their pricing? General Contractor To whom does the General Contractor submit his bid? The Owner What is an invitation for the design professionals or contractors to submit a proposal for services? RFP - Request for Proposal What dictates the scope of the project but may leave many of the design and construction decisions in the hands of the responding firm? RFP - Request for Proposal What is used to solicit prices from prospective providers of products or services? RFQ - Request for Quoteation What is the primary objective of the RFQ? Competitive pricing What is the delivery method whereby the owner contracts with separate design and The design - Bid - Build What is the delivery method whereby the owner contracts with a single entity?

The design build Who comprises the DB team? General contractor, subcontractor and a design professional. In the DB scenario, who do the design professionals work for? The contractor Construction overlaps with design in which delivery process? Design Build What is the delivery method in which the construction manager contracts to deliver a project within a guaranteed maximum price? CMAR - Construction manager at risk What is a way to organize project teams to work in a more creative and productive manner - integrating all aspects of the design and construction process into a single team effort? IDP - Integrated project delivery What uses a three pronged platform: owner, design professionals, and contractors? IDP - Integrated project delivery Who is the core group that manages the IPD process? Owner, design pro and the contractor

95. When does contractor mobilization and materials purchasing occur? the beginning of the project
96. The planning and scheduling of construction begins ___________________________. Once the owners and contractors agree on the plan
97. True or False: The owner can terminate a contract without cause. True
98. During construction, whose role includes inspection and observation of the work; ensuring that the work complies with the contract documents? Architect
99. Whose role is it to review submittals, interpret the contract documents, and modify the contract documents as required? Architect 10 0. Who coordinates construction activities and is in charge of the construction site? The CM
100. Whose primary role during the construction phase is the complete the work? The GC and subcontractor
101. Who is responsible for obtaining permits? The GC and subcontractor
102. Who is responsible for arranging required tests? The GC and subcontractor

104. Who is responsible for maintaining record documents? The GC and subcontractor
105. Who is responsible for preparing submittals? The GC and subcontractor
106. Who is responsible for maintaining a clean and safe work environment? The GC and subcontractor
107. Who is responsible for correcting any work rejected by the owner's representative? The GC and subcontractor
108. List the three types of contracts: Stipulated sum, cost plus fee, unit price
109. What type of contract is the result of negotiations between the owner and contractor Stipulated sum Most low-bid contracts are ___________ contracts. Stipulated sum What type of contract has a shared savings clause or incentives for early completion? Cost plus fee
110. This form of contract often leads to value engineering that can generate savings during the construction phase of the building. Cost plus fee
111. What type of contract is used when the actual scope of work cannot be determined at the time of the bid? Unit price
112. What is the key to obtaining effective bids? Unit price
113. List the eight commonly required forms during construction administration. notice to proceed, meeting minutes, request for information, field order, proposal request, change order request, change order, punch list
114. What is the form that tells the contractor to begin work on a particular date? Notice to proceed
115. What document keeps track of the issues raised in meetings? Meeting minutes
116. What is used to obtain a formal response to the contract documents? Request for information
117. What document is used to facilitate minor changes to the requirements that do not require a change order? Field order
118. True or False: A contractor may submit a change order request in response to a field order.

Proposal request

121. What is used to solicit a quotation from the contractor for a proposed change to the project scope? Change order request
122. What is submitted by the contractor in response to a field order OR as an uninitiated request for a change in scope? Change order
123. What is the formal document that defines the required changes in project scope and identifies the associated changes to the time frame, the dollar amounts, or both? Change order
124. What summarizes the corrections that a contractor must make prior to the work being accepted as complete? Punch list
125. What is a form of communication between the contractor and owner defining the specifics of how a job will be undertaken? Submittals
126. The construction industry has two common components to submittals which are: _______ and ________. Shop drawings & Manufacturer's product data sheet
127. Who provides shop drawings? Specialty contractors such as: HVAC or Fire Safety
128. What are used for documenting the specific equipment or products provided on the job? product data sheets/ cut sheets
129. List two action submittals required by the cabling installation team. Products & Shop drawings
130. List three products that are action submittals for the cabling installation team. firestop, cable or outlets.
131. List three items that could be included in shop drawings. equipment rack placement or cable routing.
132. What document is used to track action submittals? back board layouts
133. The as-built version of the drawings that are used to construct the building and prepared from the record copy drawings can be integrated or incorporated into the ___________________. Computer aided facility management system (CAFM)
134. What is made well after occupancy and once the owner deems the project is complete? Final payments and release of retainage amounts
135. During post-construction phase, who accepts responsibility for the operation of the building

Owner 13 6. What three elements are included in telecommunications designs? Specifications, drawings, cost estimates

137. What are the four types of specifications that can be used to define requirements? Performance, proprietary, descriptive, reference
138. What is the benchmark against which the respondent's performance is measured? A quality SOW
139. True or False: The SoW should contain only qualitative and quantitative design and performance requirements. yes
140. How does the ICT professional manage project expectations? Develop detailed documents to manage expectations
141. What is the contractual vehicle for expressing the specific agreement between the contractor and the owner of the project? Scope of Work
142. The SoW must include what 5 components? What needs to be performed, who is responsible for performing the work, when the work will be completed, where the work will be performed, how the contract performance will be determined.
143. What are three types of SoWs? A performance type, procurement type, or a combo of both
144. Which type of SoW tells the contractor the objectives and parameters to be accomplished and the end goal or desired achievement? Performance type
145. In which type of SoW is the contractor directed to use specific products and materials? Procurement type
146. What are the four steps to preparing a SoW? Basic planning, outlining the SOW process, organizing the project team & writing and reviewing.
147. List the seven areas required when outlining a SoW? objectives, context of the project, technical considerations, tasks, acceptance, schedule, deliverables.
148. What is the PM's main objective in developing a SoW? To arrange and present the information in a manner that is: logical and readable, emphasizes important elements and conveys what is required.
149. What is a summary that describes the purpose of the work and end product desired? the scope statement
150. What must provide the means of determining that the work is being performed properly? the SOW

151. True or False: The SoW should specify the number of copies of reports and the person to whom they will be delivered. true
152. True or False: The SoW should specify any physical arrangements necessary to assure the owner's capability to examine end products. true
153. When can safety be excluded from the scope? When the project only has the PM issuing the design documentation only
154. When will safety be an area of greatest risk to the project? Construction
155. The purpose of ___________________ is to determine potential risk events and their characteristics that, should they occur, may have an impact on the project. risk management
156. What are events or circumstances that affect the original plan or scope of the project? risk
157. What are events or circumstances that adversely affect the success of the project? liability
158. When do risks become liabilities? when they are not effectively managed
159. What are the two primary risk components probability of occurrence of that event & impact of that event occurring
160. What is the process of identifying and classifying risks for the purposes of developing strategies and controls to effectively prevent or mitigate risks? risk assessment
161. How can PMs begin the risk management plan process? Identification, analysis, mitigation
162. What are events or performance characteristics that warn of the occurrence of risk events? risk triggers
163. List two ways to identify risk? qualitative and quantitative
164. What determines the potential of each identified risk to become a liability to the project and identifies any dependencies that exist between risks? risk analysis
165. What type of risk analysis qualifies the expected impact of cost, timeframe, and quality of a risk? qualitative risk
166. What type of risk analysis involves measuring the probability and impact of each risk?

quantitative risk

167. Impact can be assessed in terms of its effect on which four areas? Time, cost, quality, risk proximity
168. What involves identifying the strategy for minimizing the effects of the risk to a level where the risk can be controlled and managed to ensure that the project objectives are achieved? risk mitigation
169. List 5 risk mitigation strategies. avoidance, transference, sharing, moderation, acceptance
170. What is one way to avoid risk? Add an assumption or exclusion in the SOW
171. Risk control forms have 9 fields which are: unique ID, description, probability, impact, timescale, cost, owner, response, early warning signs
172. How does an OBS (organization breakdown structure) differ from a traditional organizational chart? It covers everyone involved regardless of the company or organization
173. The WBS must cover all of the elements of the project including: _______, ________, and ________. planning, implementing and closing out the project
174. True or False: The WBS should be as specific as possible. True
175. What uses network diagrams to identify predecessor and successor relationships on projects? PERT
176. What uses a network diagram by identifying the chain of events that take the longest time to complete on the project? CPM
177. List the four network diagram dependencies. finish-start (Task A can't start til task B is finished), finish-finish , start-start, start-finish
178. _________ is the amount of time the start of a task can be delayed without affecting the duration of the project. Slack
179. Tasks that have no slack are considered part of the _________________. critical path
180. What type of estimates are based on the time or cost it took to perform similar work in the past? Analogous
181. What type of estimates are based on dollar/foot, dollar/drop, and cost?

Parametric

182. What type of estimates are developed by the client for budgetary purposes? engineering
183. What are used to develop cost and time estimates for work that requires special tools or skills? subcontractor bids
184. What is an estimate of each and every work package in the WBS? bottom-up
185. What type of estimate is developed from the material and labor required to implement the project based on contract documents? definitive
186. What is the PERT formula? (Optimistic+(4 x Most likely)+pessimistic)/
187. What is a methodology that combines scope, schedule, and resources measurements to assess project performance and progress? Earned value management
188. What is formerly known as BCWP and is the measure of work performed in terms of the budge authorized for that work? Earned value
189. What is the realized cost incurred for the work performed on an activity during a specific time period (and is formerly ACWP)?
190. What is the first step in quality evolution? Conformance quality (focused on physical quality - neatness, test results)
191. What type of quality is Plan, Do, Check, Act? Conformance quality
192. What type of quality evaluates the relationship between cost and quality? Client Value Quality
193. What type of quality reviews the results on a relative basis as compared with the competition? Client Value Quality
194. What type of quality works well in a long-term relationship where the client sees the ICT professional as a supplier? Client Value Quality
195. What is the client/supplier model? Suppliers are expected to serve clients, so the contractor is a supplier to clients. Contractors provide outcomes to the client.

196. Change orders must be documented and communicated to the __________________ and formally approved by the _______________. team, client
197. Daily activities should be logged in a __________________ as the basis for measuring progress and meeting construction milestones. diary form
198. Who conducts weekly progress meetings with the client, contractors, and design team members? general contractor
199. What is the process of ensuring systems are designed, installed, functionally tested, and capable of being operated and maintained according to the owner's design intent and operational needs? commissioning
200. List the four types of NEW building commissioning. Continuous commissioning, milestone commissioning, acceptance phone commissioning and network operability commissioning.
201. List two forms of commissioning for EXISTING buildings. retro-commissioning and re-commissioning
202. When should systems and subsystems be thoroughly tested and all adjustments and calibrations completed? Preliminary testing & calibration
203. How long is a burn-in period? Two - fourteen day periods
204. What should the commissioning technician do prior to scheduling the final acceptance test? Construction phase
205. What is the next step after completing the site survey and formulating a project implementation plan? Hold an initial meeting with the entire ICT installation team
206. What is the next step after completing the initial construction meeting? Update project implementation plan, conduct a pre-installation meeting
207. What type of meetings may occur daily, weekly, monthly, quarterly, or as necessary to ensure that team members know the status of the project and what is expected of them? Progress meeting
208. What is the next step after the project plan is accepted and submittals are approved? Ordering materials
209. List the 3 basic locations for storing materials. Work site, company - controlled location, distributor from which the materials were purchased

210. Study page 1-70, 1-71, 1-72 = know the difference between the kickoff meeting, the prime contractor and subcontractor coordination meetings, and the weekly progress meetings. Know who is responsible for holding them, who is in attendance, and what happens during the meeting
211. Study page 2-11 and 2-12. Know the pros and cons of each storage location and type
212. How frequently is the cabling installation schedule updated? Daily
213. When does the closeout phase of a project begin? At the end of the testing and commissioning phase of a project
214. When does the closeout phase of a project end? When there is a final acceptance of a project.
215. List 4 PM considerations to complete prior to conducting OSP surveys. Obtain all available documentation, obtain work safety requirements, obtain applicable pole attachment agreement, contact one-call system center
216. What assists the OSP design PM in considering all of the information that may be pertinent to the OSP project? Outside plant design checklist
217. _____________________ is best accomplished by an electronic program that generates reproducible results using industry standard units of work and production rates for labor specific to OSP Work. OSP Cost Estimating
218. What type of drawings are represented with an A? Architectural drawings
219. What type of drawings are represented with an M? Mechanical drawings
220. What type of drawings are represented with an E? Electrical drawings
221. What type of drawings are represented with a P? Plumbing drawings
222. What type of drawings are represented with an FP? Fire protection drawings 2 23. What type of drawings are represented with a T? Telecommunication
223. What type of drawings are represented with an S? Structural drawing
224. What type of drawings are represented with a U? Utility drawing

226. What type of drawings typically include elements such as landscaping, roadways/driveways/sidewalks and related items, exterior signage, lighting and similar items, and may show utility items? site drawings
227. What type of drawings show the building profile and the floor-to-floor relationships within each building? cross sectional and elevation
228. What type of drawings are an overheard view showing dimensional relationships on each individual floor of telecommunication spaces, work area outlets, and primary pathways? floor plans
229. List the four areas depicted by AV system diagrams audio flow, video flow, remote control system connection, simplified line drawings
230. What does NCS represent? The National Computer-Aided Design Standard
231. What are the four major organizations involved in the development of NCS? AIA, Construction Specifications Institute, The National Institute of Building Sciences, Tri-Service
232. The US NCS includes the US National CAD committee report, the amendments, introduction and appendixes (NIBS), and which additional three components? UDS Modules, AIA CAD Layer, Plotting Guidelines
233. True or False: Adoption of the NCS by the building design and construction industry is voluntary. true
234. List the eight modules of the UDS. drawing set, sheet, schedules, drafting conventions, terms and abbreviations, symbols, notations, code conventions
235. What allows building construction data to be organized and managed through the use of standard CAD layer and file designations? The AIA CAD Layer Guidelines
236. List the four areas of the AIA CAD Layer Guidelines. Introduction, Layer name format, Layer lists, Commentary on the NCS and International Org
237. What are the four defined layer name data fields? discipline designator, major group, two minor groups, status
238. The discipline designator and major group fields are _____________________. The minor group and status fields are ___________________. Each data field is separated from adjacent fields by a ___________. mandatory, optional, dash

239. Which NCS Symbol Type refers the reader to information in another area of the set of drawings? Reference
240. Which NCS Symbol Type indicates continuous objects and are either single or double? Line
241. Which NCS Symbol Type indicates individual objects and generally are used in mechanical and electrical drawings? Identity
242. Which NCS Symbol Type often symbolizes the object or work result without necessarily resembling the object? Template
243. Which NCS Symbol Type resembles the actual objects being symbolized? Template
244. Which NCS Symbol Type graphically indicates certain materials and are used to help the reader differentiate one material from another? Material
245. Which NCS Symbol Type graphically indicates words and may be used in notations on drawings? Text
246. Which of the NCS Symbols is scale dependent? Material
247. The _____________ and ______________ guidelines standardize how the text on each page in a specification is presented and organize the information in each section into three parts which are ________, __________, and ___________. SectionFormat, PageFormat, general - products - execution
248. _____________________ is a list of numbers and titles compiled to organized the activities and requirements of a construction project. Master Format
249. What facilitates communication among architects, specifiers, contractors, and suppliers? Master Format
250. MasterFormat uses a ___-digit format to represent three levels of hierarchy. 6
251. The ______________level in MasterFormat is reserved for assignment by MasterFormat. 4th x X
252. The ______________level in MasterFormat is open for user definition.

5th

254. In this MasterFormat example, which number represents the first level or division which is Telecommunications? Example: 27 13 23. 27
255. Who requires permit drawings be stamped by an RCDD or licensed professional engineer? Authority Hiring Junction
256. What should be developed if a standard form for tracking daily activities is not available project log
257. What ensures the integrity of the documentation, materials, and labor associated with the project? Quality Assurance Plan
258. What is required throughout the construction of a project and is essentially any information that must be submitted to the design team for review and approval? Submittals
259. What outlines the tasks, tools, staff, and skills necessary to test and document the successful completion of a project? Acceptance plan
260. What is a formal listing of items or issues needing resolution before the project is designated as complete? Punch list log
261. What document allows the client to assess network bandwidth usage? Neval Traffic Studies ***
262. What documentation contains the title of the project and the names and contact information for the architect or engineer, ICT systems designer, and ICT systems contractor? Operations and Maintenance Documentation
263. What is a detailed connection schematic plan to facilitate connecting active components to the infrastructure? Patching Matrix
264. What are used to visually document critical components at completion of an installation Photograph