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SAFe APM exam QUESTIONS WITH COMPLETE VERIFIED SOLUTIONS 2024/2025, Exams of Business Administration

SAFe APM exam QUESTIONS WITH COMPLETE VERIFIED SOLUTIONS 2024/2025

Typology: Exams

2023/2024

Available from 08/07/2024

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SAFe APM exam QUESTIONS WITH COMPLETE

VERIFIED SOLUTIONS 2024/

What determines when a Feature is ready to move to the next column in the Program Kanban? Policies Work in process (WIP) limits Definition of done Definition of ready Policies Which two sources are most likely to help when creating a compelling product Vision? (Choose two.) Agile Teams Customer feedback Competitor analysis Stakeholder analysis Team Backlogs Agile Teams Customer feedback Which aspect of whole-product thinking captures a Customer's price sensitivity? Augmented product Expected product Potential product Generic product Augmented product To foster alignment during the PI execution, the Product Manager may often be asked to facilitate which event in the closed loop system? PO sync Scrum of Scrums System Demo Inspect & Adapt PO sync What are the key elements of the Solution Intent? Specifications, designs, and tests Strategic Themes and nonfunctional requirements

Epics, Features, and Stories Customer segments and product Vision Specifications, designs, and tests Which horizon describes the desired state as stable solutions that deliver high value with minimal new investment? Horizon 1 Horizon 0 Horizon 2 Horizon 3 Horizon 1 What are two outputs of a PI Planning event? (Choose two.) Top 10 Features PI retrospective action items Committed PI Objectives Program Board with Dependencies 10 - 15% allocation to the Architectural Runway Committed PI Objectives Program Board with Dependencies What does the Solution Context describe? The behavior of the Solution The type of Solution the Customer will use The environment in which the Solution operates The Customer segment for the Solution The environment in which the Solution operates Who are the three main stakeholders involved in calculating a Feature's weighted shortest job first values? (Choose three.) Release Train Engineer Product Manager System Architects Scrum Master System Team Business Owners Release Train Engineer Which ceremony tracks the ART's progress towards meeting the Program Increment objectives? ART sync Participatory budgeting

Portfolio minimum viable product reviews Weighted shortest job first prioritization ART sync Under what circumstance would a team create a Story map? When stories for a single Feature spans multiple teams When stories are dependent on one another When stories impact more than one Customer persona When stories work together to support a workflow When stories work together to support a workflow Which three sources can Product Managers leverage for innovation ideas? (Choose three.) Code reviews Strategic Themes DevOps Agile Teams The Lean-Agile Center of Excellence Suppliers Strategic Themes Agile Teams Suppliers What happens when an Epic benefit hypothesis is proven false? The Epic is discarded and no more work will be done on that initiative Stop working on the Epic; a new Epic and hypothesis must be created and approved for work to continue Update the hypothesis and continue working on the Epic The Solution Management team determines if work on the Epic will continue Stop working on the Epic; a new Epic and hypothesis must be created and approved for work to continue A Product Manager has developed a hypothesis about a potential new Feature. They have released this Feature to a subset of their target market. Which kind of data could the Product Manager use to determine if the Feature should be released to all users? Libraries Government data Product telemetry data Competitor analysis Product telemetry data What is a key role of Product Management when preparing for PI Planning? Socialize the prioritized backlog with stakeholders Create a program board showing critical dependencies

Adjust market rhythms to align with PI boundaries - ??? Develop plans for improvements found in Inspect & Adapt Socialize the prioritized backlog with stakeholders Which two criteria must be satisfied before a Feature flows from analysis into the Program Backlog on a Program Kanban? (Choose two.) The Feature is approved by the Product Manager The benefit hypothesis and acceptance criteria are defined The Feature is decomposed into Stories Teams define the build and test Solution The Feature is integrated and deployed The Feature is approved by the Product Manager The benefit hypothesis and acceptance criteria are defined Empathy maps should include which two items? (Choose two.) What do the Customers think and feel? What do the Customers see? Where can the Customers obtain additional information? When do the Customers want the product to launch? How do Customers want the product to be priced? What do the Customers think and feel? What do the Customers see? Which two Innovation Games help in creating user/buyer personas? (Choose two.) Jobs To Be Done Emotional Timeline Net Promoter Score Me and My Shadow Product Box Me and My Shadow Product Box In SAFe, what is required before working on an Epic? A list of Enabler Features needed to implement the Epic A clearly defined minimum viable product (MVP) A detailed cost estimate A Roadmap showing when it will be finished A clearly defined minimum viable product (MVP) Enterprise Architects typically own what type of Epic? Customer Epic Business Epic

Enabler Epic Program Epic Enabler Epic How do Story maps address backlog challenges? By helping to visualize the Roadmap implementation By helping to understand work in process (WIP) limits By acting as an alternative tool to weighted shortest job first for prioritization By helping to understand the work flow By helping to understand the work flow Why are Agile Roadmaps a valuable tool for Product and Solution Managers? They help analyze product usage data They help balance near-term and long-term planning They determine compliance requirements They help create the business model canvas They help balance near-term and long-term planning What is the most important planning question for primary research? Who will be asked? How many people will be asked? What research medium will be used? What will be asked? Who will be asked? Which is an example of gathering data through user research? Product telemetry Syndicated data Trend analysis Trade studies Product telemetry Which factor creates 'intangible' value for a product? Past market segmentation Values driven from leadership and team Customers who believe in the values of the company The trust factor among the organization's employees Customers who believe in the values of the company How does a Product or Solution Manager ensure they have identified all stakeholders and collaborators for a product or Solution? Invite Product Owners and design teams who will reach out to any others who need to be involved Copy what other Product Managers in the organization have done

Look at an organization chart and choose someone in each column Seek representation across four categories: meet business goals, get it off the shelf, get it built, and leverage support Seek representation across four categories: meet business goals, get it off the shelf, get it built, and leverage support What is a possible API strategy? Identify the Solution Context Charge for each data transfer invocation Refine the architecture investments Define the platform architecture Define the platform architecture How does a portfolio canvas provide business context? It describes how a Solution fits into the overall strategy It links the ART canvases It determines the allocations for investment horizons It provides a common taxonomy It describes how a Solution fits into the overall strategy When dealing with a complex product, a secondary persona could be best defined as what? A persona that must be satisfied for the product such that the goals should drive the design process Someone the product is explicitly not going to satisfy Another user of the primary interface who can be accommodated as long as the targeted persona's experience is not compromised The consumer that can heavily influence all other persona types and should be understood to drive the requirements of the product development process Another user of the primary interface who can be accommodated as long as the targeted persona's experience is not compromised Which statement is true about personas? They should be used to convey the problems of a typical Customer They should only include information clearly linked to selling the product They should be focused on the buyer of the product if the user and buyer are different They should be created prior to choosing a market segment They should be used to convey the problems of a typical Customer In which value exchange model is the actual price often defined as a percentage of the magnitude of the value created? Revenue obtained/cost saved Data/digital goods

Service Transaction Revenue obtained/cost saved What is a key factor in determining the value of a market segment? Cost of investment outweighs potential revenue margin Where the products and services will be sold The amount customers are willing to pay for products or services Availability of materials and people in sufficient quantities The amount customers are willing to pay for products or services Based on the 'Golden Circle,' what should be the primary consideration in effectively communicating the strategic purpose of a product? How the product will work Who will buy the product What market segments the product will serve Why the product is being created Why the product is being created Which key job function differentiates a Solution Manager from a Product Manager? A Solution Manager coordinates multiple trains within a Solution Train A Solution Manager attends PI Planning to present the upcoming Features and help teams create their individual plans A Solution Manager is the deciding vote in weighted shortest job first at the program-level A Solution Manager defines the Solution content's architecture A Solution Manager coordinates multiple trains within a Solution Train An optimal market window correlates with which two weighted shortest job first calculations? (Choose two.) Time criticality Cost of delay Job size Business value Risk reduction/opportunity enablement Cost of delay Job size When does the most flexibility with pricing occur in the product life cycle? Value gap Maturing and stabilizing Early stages Market dominating

Early stages Which type of canvas is used for insights around execution details of a product? Value proposition canvas Portfolio canvas Business value canvas Development Value Stream canvas Development Value Stream canvas What activity primarily drives product strategy? Focusing on product requirements Observing what people do with the product Reviewing long-term Architectural Runway Enablers Evaluating opinions and values Evaluating opinions and values What informs whole-product thinking? Job descriptions for people who match the user personas Financial analyst reports Industry analyst market growth predictions Operational Value Stream map or Customer journey map Operational Value Stream map or Customer journey map A Product Manager in a business-to-business market wants to disrupt a competitor by changing the work processes of a complex industrial process. Which Design Thinking tool will most likely help in redesigning the work processes? Journey maps Buy a Feature Buyer personas Value proposition canvas Buyer personas Which aspect of customer-centric financial modeling is often ignored by Product Managers? ART costs Sales and marketing costs Product support costs Total cost of ownership (TCO) Total cost of ownership (TCO) Analyzing a new technology from a build, buy, or partner perspective is a way of understanding if the proposed technology is what? Viable, feasible, and sustainable Improving cohort analysis

Distributable via open source Aligned with Strategic Themes Viable, feasible, and sustainable Which factor must be included when building a model of market segment value? Number of product distributors Number of product configurations that will be offered Number of servers it will take to deliver the value Number of potential customers Number of potential customers What is one of the key considerations when evaluating the fit of a particular market segment for a business? External support areas to service the market segment Uniqueness of the market segment Size and scope of the market segment Alignment of market segment with the Enterprise's mission Alignment of market segment with the Enterprise's mission A Product Manager is preparing for the next PI Planning meeting. What action will help the Product Manager finalize preparations? Conduct a launch retrospective Update sales presentations to prepare for the next release Use Continuous Exploration to gain insights on Feature priorities Initiate a pricing discount analysis Use Continuous Exploration to gain insights on Feature priorities What two characteristics are essential parts of market segmentation? (Choose two.) Exploring competition within the segment Determining if the organization already has strong sales within the segment Identifying the segment members Validating the segment is valuable enough to be economically feasible Evaluating if segment members view the organization positively Identifying the segment members Validating the segment is valuable enough to be economically feasible What are two reasons that Product Managers concern themselves with in-licensing options? (Choose two.) They sometimes present possibilities to deliver value faster In-licensing costs cannot be passed on to the consumer Developers may choose a technology that is good but too expensive

They often impose constraints on the product via cost, schedule, or Capabilities Outsourced development resources never deliver on time Developers may choose a technology that is good but too expensive They often impose constraints on the product via cost, schedule, or Capabilities When considering innovation and investment horizons, which area will typically consume the bulk of the Value Stream's budget? Horizon 2 (emerging) Horizon 3 (evaluating) Horizon 1 (investing and extracting) Horizon 0 (retiring) Horizon 1 (investing and extracting) How might a Product Manager use Strategic Themes when considering the results of a market segmentation study? Expand the existing strategy to cover all segments Begin crafting a product Vision for a segment Create an initial elevator pitch for the segment Focus on the right segment Focus on the right segment During backlog refinement a new Feature is being discussed. One Business Owner claims that the Feature will serve existing customers best as an add-on. Another Business Owner claims that the Feature will allow the product to be sold into an adjacent market segment. In which two categories should this Feature be placed? (Choose two.) Operational Efficiency Retainment New Business Market Research Up Sell New Business Up Sell What is an example of a measurement that can be used to help drive Value Stream innovation and improvements? Iteration velocity measured on a quarterly basis Percentage of customers activating the product Number of customers added during the quarter Average customer acquisition costs Percentage of customers activating the product

What is the primary purpose of Product Manager interactions with Lean Portfolio Management? Meeting the business goals Providing effective operational support Getting the product built Selling the product Providing effective operational support Enforcement of a business-to-business product's licensing has been on the honor system. Evidence from tech support indicates usage beyond what is reported during annual contract renewal. What should be done before revising the licensing model and implementing a more formal compliance process? Audit existing usage to determine if there are potential compliance issues Migrate license compliance and enforcement to implementation partners Consult with Sales to find an easy-to-sell model Delay a more formal compliance process for as long as possible Audit existing usage to determine if there are potential compliance issues In what two situations would Innovation Games be an effective research technique? (Choose two.) Determining the sales strategy for a new product launch Determining Customer needs in a new market segment Helping a diverse group of Customers prioritize enhancement requests Understanding the primary competitor's market strategy Raising management's confidence in unit forecasts of a new product Determining Customer needs in a new market segment Helping a diverse group of Customers prioritize enhancement requests An organization wants to develop a complex new product targeted at 10 or fewer big customers. What research technique is most likely to provide meaningful data? Reviewing census data Random sampling A/B testing Focus groups Focus groups Which option helps determine appropriate hypotheses to fuel Continuous Exploration efforts? Data we already know how to gather Product quality issues reported by users Where the Solution fits in a market lifecycle model Stakeholder feedback for weighted shortest job first prioritization Data we already know how to gather

Which two activities are most likely performed when conducting market research? (Choose two.) Define requirements for the product Consult a Solution Architect on creating a sustainable product Ask people what they would buy Examine Solution options for development Visit Customers and talk about their problems Ask people what they would buy Visit Customers and talk about their problems A company that typically markets to small companies has a growth strategy to sell to larger organizations. The Product Manager is in charge of a new application and must recommend which of the following segments to address first. Segment 1: Top 1,000 very large companies (over 25,000 employees); dominated by large Enterprise application vendors who sell the app as an add-on module but is not well integrated into their other applications. Customer anecdotes indicate low satisfaction.Segment 2: 5.8 million US-based small businesses (under 500 employees); tasks often done in spreadsheets. Competitors are small privately-owned software companies offering desktop-based solutions. The company already has good market share in this segment.What should be the recommendation for the next 12 months? Choose segment 1 Find another segment Choose segment 2 Choose both Choose both Which two techniques help build empathy for users and Customers? (Choose two.) Interview the people who tested the code Do the job to gain direct experience Launch an online survey Read online forum comments from users of a similar application Direct observation of someone doing the task Interview the people who tested the code Direct observation of someone doing the task What information does a Product Manager contribute during a PI Planning event? Exact sequence of work Return on investment for each Feature requested Product Vision and Roadmap Sizing of Features requested Product Vision and Roadmap

What are two key components of Cost of Delay (CoD)? (Choose two.) Time criticality Sequencing Job size Duration User business value Job Size; User Business Value What is enabled through the use of personas and empathy maps together? Improved product design Better understanding of Supplier license agreements Actionable research Ability to project the value of the market Improved product design Which element of Solution Intent helps drive a Solution Roadmap? Customer segments Strategic Themes Specifications Product Vision Product Vision Which aspect of whole-product thinking captures a Customer's price sensitivity? Augmented product Potential product Generic product Expected product Expected product Which statement is true about designing a data strategy? It should be approached as a one-time project It requires collaboration between Product Managers and their customers It is best when architected in the analyzing state within the Program Kanban Data monetization vastly increases the short-term value of products It is best when architected in the analyzing state within the Program Kanban Who is the best stakeholder to collaborate with if a Product Manager wanted to discuss an Enabler Feature for the upcoming PI? Business Owners System/Solution Architects Epic Owners Agile Team

System/Solution Architects Which type of product might face a chasm in its adoption? Innovative product Growth product Mature product Decommissioned product Innovative product What is the key concern when evaluating the fit for a market segment? Does the segment align with our values and mission? Is the segment going to be highly profitable? Is our vision clearly understood? Are our customers happy? Does the segment align with our values and mission? Which item on the program board might indicate a market window occurring during a PI? Feature Milestone Dependencies Business value Milestone Which aspects of a product's strategic intent can personas help define? How to coordinate Supplier and local ART agreements Which versions of a product should be decommissioned Which teams in an ART should build specific Features Features and benefit hypothesis Features and benefit hypothesis The Product Owners on an ART held a brainstorming session to gather more detail on an upcoming Feature. They created many Stories, but are in conflict about which ones to do first because all the Stories seem necessary. Which technique would help organize the Stories and understand which are critical to implementing the Feature? Must have/should have/could have/won't have (MoSCoW) Kano analysis Weighted Shortest Job First (WSJF) Story mapping Story mapping Which two criteria must be satisfied before a Feature can flow from the Analysis state to the Backlog state on a Program Kanban? (Choose two.) The Feature is integrated and deployed

The benefit hypothesis and acceptance criteria are defined The Feature is prioritized using WSJF The Feature is decomposed into Stories Teams define the build and test Solution The benefit hypothesis and acceptance criteria are defined; The Feature is prioritized using WSJF What is primary data used for in market research? Market structuring Testing hypotheses Market sizing Developing hypotheses Developing hypotheses What are two activities that would be performed to create an ARTs PI Roadmap? (Choose two.) Provide a list of agreed objectives Identify the Features committed for the PI Calculate velocity team by team Direct the intended audience to the WSJF scoring Review the deployment windows for asset delivery Provide a list of agreed objectives; Identify the Features committed for the PI Which research activity primarily drives product strategy as opposed to product design? Focusing on product requirements Reviewing long-term Architectural Runway Enablers Understanding Customer and values Observing what people do with the product Understanding Customer and values Which key job function differentiates a Product Manager from a Product Owner? Accepting stories Prioritizing the backlog Focusing on the short term vision Reviewing legal agreements Reviewing legal agreements Which is a good example of a pivot that would indicate that customers want to pay in a different way? Feature pivot Value exchange pivot

Customer segment pivot Customer problem pivot Value exchange pivot When estimating Feature effort in the analysis stage of the Program Kanban, which sizing standard is used? Estimated days T-Shirt sizing Estimated hours Story points T-Shirt sizing Why is it important for every business to allocate funding to investment horizon 3? To create future products that can create new revenue streams To determine when to retire an existing product To improve existing products so income exceeds costs To identify the Features in the products users like most To create future products that can create new revenue streams Which two artifacts do Product Managers create to facilitate alignment with Product Owners working on the same Agile Release Train (ART)? (Choose two.) Enterprise architecture diagrams Strategic Themes Roadmap Vision Team-level backlogs Roadmap' Vision In which Roadmap Feature bucket would a Product Manager place an add-on Feature? Up Sell Retainment New Business Operational Efficiency Up Sell Which two are customer-centric requirement artifacts? (Choose two.) Usability Security Compliance enabler Story map Preview

Usability; Story map Qualitative research fuels innovation when it is designed to explore what? Feasibility of copying a competitive Feature Compliance requirements The context in which customers use the product Ideas for improving performance created by the ART The context in which customers use the product What action should be taken when calculating WSJF? Execute one column at a time in full then move on to the next Put each team in its own WSJF bucket Set your "ceiling" in Fibonacci and work down to the lowest scoring item Perform individual sizing by role in isolation then synchronizing the scoring later Execute one column at a time in full then move on to the next Feature estimates are aggregated back into the Epic estimate as part of which artifact? Lean business case Customer journey map Portfolio Roadmap Capabilities Lean business case The business wants to avoid losing customers. A new feature to address that could be placed in which category? New business Operational efficiency Retainment Up-Sell Retainment What is the most important information to communicate in a product Vision? The target release date Big, hairy, audacious goals How life/work will improve by using this Solution The new technology platform requirements Big, hairy, audacious goals When dealing with a complex product, a secondary persona could be best defined as what? The consumer that can heavily influence all other persona types and should be understood to drive the requirements of the product development process Someone the product is explicitly not going to satisfy

A persona that must be satisfied for the product such that the goals should drive the design process Another user of the primary interface who can be accommodated as long as the targeted persona's experience is not compromised Another user of the primary interface who can be accommodated as long as the targeted persona's experience is not compromised Which ceremony tracks the progress of the Agile Release Train (ART) towards meeting the Program Increment objectives? Weighted shortest job first prioritization Participatory budgeting Portfolio minimum viable product reviews ART Sync ART Sync Which stakeholder(s) could best provide current business feedback to guide Feature enhancements? Solution Architect/Engineering Business Owners Lean Portfolio Management Product Owner Business Owners