SALESFORCE ADMINISTRATOR CERTIFICATION EXAM 2024/2025 WITH 100% ACCURATE SOLUTIONS, Exams of Nursing

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SALESFORCE ADMINISTRATOR CERTIFICATION EXAM 2024/2025 WITH 100% ACCURATE SOLUTIONS What are the four user licenses? - Precise Answer ✔✔Salesforce, Chatter External, Chatter Free, Identity What are the Salesforce default company settings? - Precise Answer ✔✔PST USD and English What is the identity license connected to? - Precise Answer ✔✔The experience site or portal What are the two ways to restrict access to data in Salesforce? - Precise Answer ✔✔Profile and Org Wide Defaults How does Salesforce set access at the org level? - Precise Answer ✔✔Trusted IP Ranges, Login IP Ranges, Login Hours What two org access components are set at the profile level? - Precise Answer ✔✔Login IP Ranges and Login Hours What org access component is set at the org level? - Precise Answer ✔✔Trusted IP Ranges What license do you need to access data in Salesforce that you do and don't own? - Precise Answer ✔✔Salesforce How does Salesforce evaluate access? (three levels) - Precise Answer ✔✔License, profile, permission set What is the way to restrict access to an object? - Precise Answer ✔✔Org Wide Defaults What are the three key org wide default settings for record access? - Precise Answer ✔✔Private, Public Read, Public Read Write Transfer Where is the CRED set in Salesforce? - Precise Answer ✔✔On the profile and permission set What does CRED stand for? - Precise Answer ✔✔Create, Read, Edit, Delete What does CRED define? - Precise Answer ✔✔The things you can do with an object as defined on the profile True or False: Ownership is shared vertically with role hierarchy sharing - Precise Answer ✔✔True How might you define role hierarchy? Vertical or Horizontal Sharing? - Precise Answer ✔✔Vertical (Up and down the role hierarchy) How might you define sharing rules? Vertical or horizontal? - Precise Answer ✔✔Horizontal (within the same level of the hierarchy) What are the seven standard objects we need to know for the exam? - Precise Answer ✔✔Account, Case, opportunity, contact, campaign, campaign member, lead What happens to the detail when you delete a master? (Master detail relationship between objects) - Precise Answer ✔✔It is deleted What happens to the master when you delete the detail? (Master detail relationship between objects?) - Precise Answer ✔✔It is not deleted True or false: you can delete a standard field - Precise Answer ✔✔False True or false: you can rename a standard field - Precise Answer ✔✔True How can Salesforce display different picklist options depending on a value selected in another field? - Precise Answer ✔✔Field dependencies (Controlling and dependent fields) When can you not delete a custom field that is used in an automation? - Precise Answer ✔✔When the automation is being run (once it is complete you can delete it) How can you source in a field value from the account object onto a case object? - Precise Answer ✔✔Formula field What does the visible check box in the field settings also allow the user to do beyond reading the field? - Precise Answer ✔✔Allows users to edit the field What are the four Sales Productivity Tools for Opportunity Management? - Precise Answer ✔✔Big Deal Alerts, Einstein Opportunity Scoring, Kanban, and Opportunity Splits What is a Big Deal Alert? - Precise Answer ✔✔An automatic email to alert users when an opportunity reaches a threshold of amount and probability What does Einstein Opportunity Scoring do? - Precise Answer ✔✔AI assesses the opportunities and assigns a score to each one, helping Sales teams focus on the right opportunities What is an opportunity split? - Precise Answer ✔✔OS allows sales reps to collaborate and split revenue What is a Sales Path in Salesforce? - Precise Answer ✔✔Paths guide users through steps of a business process (e.g. from lead to deal close) What is a benefit of creating a custom Sales path? - Precise Answer ✔✔You can add custom guidance and highlight key fields What is a record type based on? - Precise Answer ✔✔Based on the profile What does a record type do? - Precise Answer ✔✔Provides a unique layout based on business need What are the three business process types? - Precise Answer ✔✔Sales Process, Support Process, Lead Process What must you have first before creating a record type? - Precise Answer ✔✔A business process What actions can workflows do? (5 actions) - Precise Answer ✔✔Task, email, alert email, field updates, outbound messages How many actions can a workflow have? - Precise Answer ✔✔20 What can process builder not do that workflows can do? - Precise Answer ✔✔Outbound email True or False: You can specify the order actions are executed in process builder? - Precise Answer ✔✔True True or false: You can specify the order actions are executed in workflow - Precise Answer ✔✔False What is the maximum number of records that can be imported with Data Import Wizard? - Precise Answer ✔✔50,000 What is evaluated first: System Data Validation or Custom Validation rules? - Precise Answer ✔✔System Data Validation True or False: You can use a data validation rule to prevent sales reps from discounting opps at greater than 20% - Precise Answer ✔✔true What tools do you have to delete data? - Precise Answer ✔✔Mass Delete What tool should you use if you need to mass transfer accounts, leads, or service contracts (or custom objects) from one user to another? - Precise Answer ✔✔Mass Transfer Tool How long are deleted records stored in the recycle bin? - Precise Answer ✔✔15 Days When are deleted records permanently deleted? - Precise Answer ✔✔After 15 days Is access to reports granted at the parent folder level or the child level? - Precise Answer ✔✔Parent What is the maximum number of filters you can add to a report? - Precise Answer ✔✔20 What chart type can be used to compare many items? - Precise Answer ✔✔Horizontal Bar What chart type can be used to compare fewer items over time? - Precise Answer ✔✔Vertical Bar (column) What chart type can be used to track data over time? - Precise Answer ✔✔Line What chart type can be used to compare absolute values side by side? - Precise Answer ✔✔Stacked Bar Chart What chart type can show a single value in a range of custom values? - Precise Answer ✔✔Gauge What report type can compare a share of a total? - Precise Answer ✔✔Donut What chart type can show conditional highlighting and chatter photos? - Precise Answer ✔✔Tables What chart type can show a sales process? - Precise Answer ✔✔Funnel What chart type displays only one key value? - Precise Answer ✔✔Metric What chart type shows correlation between two measures? - Precise Answer ✔✔Scatter What happens when you subscribe to a report? - Precise Answer ✔✔You receive a report details via email on a schedule that you set Can recipients of a report subscription still receive the report if they don't have access to its folder? - Precise Answer ✔✔No How often are dashboards refreshed? - Precise Answer ✔✔Either when the user clicks refresh or on the schedule specified for that dashboard What is the max number of dashboard components? - Precise Answer ✔✔20 What field does a dashboard component use to display data? - Precise Answer ✔✔The first summarized field in the source report What does a marketing campaign allow you to do? - Precise Answer ✔✔Understand what marketing efforts drive pipeline and revenue What happens to data in standard fields when a lead is converted? - Precise Answer ✔✔It is inserted into the standard account and contact fields Does lead conversion automatically create an opportunity? y/n - Precise Answer ✔✔No Knowledge is what (in Service Cloud) - Precise Answer ✔✔Knowledge allows you to create and manage a knowledge base of company information and share it when needed What do queues enable? - Precise Answer ✔✔They allow you to automatically prioritize your support team's workload by creating lists from which specific agents can jump in and solve certain types of cases Assignment rules do what for cases? - Precise Answer ✔✔They automatically assign cases to specific agents What can the call Apex action do in Process Builder? - Precise Answer ✔✔It can provide similar functionality to outbound messages What order are actions executed in process builder? - Precise Answer ✔✔The order in which they appear What happens to the process builder process if a user is inactive when a process they started runs? - Precise Answer ✔✔The process admin will receive a fault email When would you use apex? - Precise Answer ✔✔To fill gaps in process builder or flow What permission do users need to open flows? - Precise Answer ✔✔Manage Salesforce Platform Flow What are the four steps to build a flow in Flow Builder? - Precise Answer ✔✔Define Resources, add elements, connect elements, and set start element What is a fault (process flow)? - Precise Answer ✔✔A fault is an exception that happens in processing What type of message displays when a fault occurrs - Precise Answer ✔✔A custom or standard error message What can you use to display detailed fault messages? - Precise Answer ✔✔A Fault Screen What capabilities does Approval Process offer (5 total) - Precise Answer ✔✔Field Update, Task, Email, Outbound Message, and Lock/Unlock Record What capabilities does quick action offer? (10 things) - Precise Answer ✔✔Update a record, task, email, create a record, log a call, custom visualforce, lightning component, lightning web component, flow What is the order of execution in salesforce (three steps up to save) - Precise Answer ✔✔System Validation, flow, custom validation rules What is the order of execution after save (before committing to database) (6 steps) - Precise Answer ✔✔Assignment rules, auto- response rules, workflow rules, escalation rules, processes, flow