ServiceNow CSA Certification Exam Sample Questions, Exams of Business Economics

Download ServiceNow CSA Certification Exam Sample Questions and more Exams Business Economics in PDF only on Docsity! ServiceNow CSA Certification Exam Sample Questions 01. From the User menu, which actions can a user select? (Choose three.) a) Send Notifications b) Log Out ServiceNow c) Elevate Roles d) Impersonate Users e) Order from Service Catalog f) Approve Records -           Answer: b) Log Out ServiceNow c) Elevate Roles d) Impersonate Users 02. What information does the System Dictionary contain? a) The human-readable labels and language settings b) The definition for each table and column c) The information on how tables relate to each other d) The language dictionary used for spell checking -           Answer: b) The definition for each table and column 03. Which one of these applications is available to all users? a) Change b) Incident c) Facilities d) Self-Service -           Answer: d) Self-Service 04. How are Workflows moved between instances? a) Workflows are moved using Update Sets b) Workflows are moved using Transform Maps c) Workflows are moved using Application Sets d) Workflows cannot be moved between instances -           Answer: