Download SHP final 100% VERIFIED SOLUTIONS 2024/2025 CORRECT and more Exams Business Administration in PDF only on Docsity! SHP final 100% VERIFIED SOLUTIONS 2024/2025 CORRECT True The firefighter may be installed next to a stand-alone battery smoke detector False When performing a full system test, you may bypass any open doors or windows Always enable the emergency When programming an skey1,you must False When running power to the take345,polarity doesn't apply Audible alarm (7) When programming the emergency key for the skey1,which zone/sensor type is used. True When installing a smkt3,you must use the included screws and anchors True When installing the firefighter, it is required to test the customers existing smoke detectors Between 6"(15cm) and 2'(61cm) from floor When installing a Dw21, where is the approved location for the sensor Provided double sided tape When installing a dw11 on a vinyl or metal frame, what should primarily use to mount the sensor Beans & wire caps Which of the following materials can you use to group multiple ground terminals in a takeover. Smoke detector Which of the following sensors are you not allowed to program using a translator True When installing the take345, you must always test the new 12v battery before using it. 16.5 What is the output voltage of transformer used to power the sky control 12" What is the minimum distance for placement of a co3 from the corners of the wall False The smkt3 has 2 function:smoke and heat detection Loop 1 Zone 14 How would you program a co3 if mounted on a hallway wall False When installing a translator, you must program all of the existing sensors as new equipment on the panel True The dw21 should always be installed in the door frame (09) Smoke detector. (09) Heat detector. (08) Freeze Which of the following zone/sensor types are correct when programming an smkt3 How many stages of cool does a conventional A/C unit have it if has both Y and Y2 wire Baseboard heating PID thermostats with abc wiring radiators Which of the following units are not compatible with Vivint thermostats Weekly As long as you perform all of the proper inventory practices how often should you complete an Inventory Reconciliation Type3 When programming a Dw11 that's been install on a window, which zone/sensor type should you use A Dw11 should be used on all metal doors When installing a Dw21 into a metal door frame, with a wooden door, what should you be sure to use Conventional, battery powered, 2 stage cool, no heat Determine the Hvac setup based on the following wiring:B,Y,Y2,Rh,G Turn on the heat, if the compressor runs, its heat pump. How can you determine if the hvac is a heat pump Gas heat pump Two types of furnaces found on an hvac system Transfers usage pulls What transactions can affect your on-hand inventory Send back bad equipment Receive any un-received orders or transfers in the "orders" tab Receive any FSP transfers Verify FixParts requests have been completed Before completing a reconciliation, which of the following should you do True Transfer PO's must be received in person and accounted for in MTM prior to using the equipment. For special occasions or special parts or supplies As long as you are following all of the proper inventory practices, you should only ever have to request a web order for order processing Who do you contact if you did not receive the correct amount of equipment in your order? Regional Manager and FSpro If you do not know how to perform any of these tasks, or are not fully confident in how to accomplish them, who should you first contact? And where can you acquire this written information? True Your on-hand number will change when you receive a transfer PO. False Your on-hand number will change when you create a Web Order PO. transfer rma What tab should you use on the MTM to create a transfer PO when sending equipment back to corporate? within 24 hrs. of delivery When should you receive a web order or auto order on your MTM? Ensure that all Transfers are complete Check the daily usage and submit fixes as needed Ensure that all bad equipment has been sent back and reconciled Check "In Transit" to see what is coming your way Ensure that all equipment has been received Select all that apply: Before submitting a web order, what steps should you first take? False It is not necessary when reconciling to count every part on hand. True Before sending back bad equipment you must first reconcile on hand and bad numbers. transfer rma Which tab in MTM do you use to create a transfer PO to another FSP? Auto orders will work properly/ you will have enough equipment for the customer. What are 2 reasons why it is important to make sure your usage is correct? 1 week prior When should you reconcile on hand equipment prior to an Inventory Audit with your FSM? False Your on-hand number will be correct if you physically add equipment to an account, but you do not add the equipment through the MTM or Data Entry. Lost/Found equipment What is the most important Metric/KPI that Field Service is monitoring to ensure that your Inventory Management is accurate? On hand number What is the most important number to keep track of? False As a last case scenario you can use the reconciliation tab in MTM as a "fix" for your on hand inventory numbers. Help.vivint.com